Carolina Ductmasters, Inc.

chimney sweep, air duct cleaner, dryer vent cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Carolina Ductmasters cleans and services both residential and commercial air ducts, as well as dryer vents, exhaust vents, and fireplace/chimney cleaning. We are also (available for air duct inspections and repairs, dryer vent inspections and repairs, & wood burning fireplace/chimney inspections and repairs. WE DO NOT SERVICE ANY GAS UNITS OR GAS LOGS}. Our Company has been in operation and servicing the entire Southeast through our offices in Asheville/Western North Carolina, NC and Greenville/Spartanburg SC since August 1997. We are committed to providing the highest quality service. Carolina Ductmasters is fully licensed, insured and bondable. We are member of the Local and National Homebuilders Association, Angie’s List Super Service Award Winner, Elite Service Professionals with HomeAdvisor, and A+ rated with the BBB and we are compliant with all NADCA guidelines, training and certifications.

Business highlights

28 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.61,712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.7
Showing 476-500 of 1712 reviews

Patricia B.
06/2020
4.0
Company was prompt, courteous, cleaned up well after themselves.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$465

James F.
06/2020
5.0
Company cleaned dryer vent. Arrived on time, careful in our home, efficient. I was pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Carrie G.
06/2020
5.0
I am beyond thrilled with my service! My house desperately needed having the ducts cleaned and the difference is amazing! I should have done this sooner. The men were very professional and pleasant. I have recommended this company to several friends. 😊

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bella M.
06/2020
5.0
I just want me credits from my game

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Margaret A.
06/2020
5.0
Very good small busiiness. Employees were very prompt, friendly and did a very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Beth C.
06/2020
0.5
Said they assessed my chimney while I was gone and needed $100 fee. Never got an invoice or an assessment. Then the guy who called said **everything was fine** despite my home inspection having photos of chimney repairs needed. I was taken for $100. Do NOT hire these people! And Home Advisors should not have them on their site.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


John C.
05/2020
4.0
Workers were polite and worked quickly. Cleaning was done efficiently. Very pleased with results.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$150

Mitzi S.
05/2020
4.0
no comment provided

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
3.5

Yes, I recommend this pro

darlene G.
05/2020
5.0
It took 2 hours to complete and I have a small house

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kimberly M.
05/2020
4.0
Was satisfied

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Barb H.
05/2020
5.0
Pete and Robert arrived on time . Very professional and friendly. They started work immediately and worked straight though the afternoon to get all the extensive ducts and air returns cleaned and sanitized. I would recommend these guys for your duct work cleaning. Marshall the owner came out and gave a very fair estimate and he accommodated my schedule. GREAT job Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Tom A.
05/2020
4.0
Never had ducts cleaned before but I think they did a good job

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Jon L.
05/2020
3.0
Customer Service was very good. Mashal took care of us. First crew that came out did a pretty lousy job. Did not even wipe down the registers. Still a layer of dust on them after they finished. Also a big puddle of dirty brown liquid left in return duct that you could see as soon as you opened it. Second crew came and I voiced my issues. They did much better.

Rating CategoryRating out of 5
quality
1.0
value
3.0
responsiveness
5.0


ron B.
05/2020
4.5
The guys were great, friendly and interested in doing a solid job.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Phillip M.
05/2020
5.0
Friendly and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
05/2020
3.0
Service was adequate.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
3.0

Yes, I recommend this pro
$1,074

Derrick B.
05/2020
5.0
Very professional and actually got to me ealrier than schedule. great job will be using them again in the future. Austin and Chris do amazing work thanks guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ed H.
05/2020
4.5
Very courteous. Very quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$16,000

Ronald B.
05/2020
5.0
Courteous and fair price

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Billy G.
04/2020
5.0
Excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

John A.
04/2020
1.5
They did a quick job of cleaning a chimney. They completed some repairs to a leaking chimney. Their work was messy but effective. And expensive for the quality.

Rating CategoryRating out of 5
quality
1.5
value
0.5
responsiveness
4.0


Karen C.
04/2020
5.0
They did a great job. I had to special order a chimney cap as my chimney was not a standard size. Marshall was quick to call with a quote and Chris did the installation. I recommend them wholeheartedly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victoria D.
04/2020
5.0
Prompt, courteous- great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jorge A.
04/2020
5.0
Did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve C.
04/2020
5.0
Service people were very good and honest. I was having ongoing work done on the house. They suggested I should wait until the final steps of the construction were done before I had the Ducts cleaned. They offered this after driving an hour plus to do this service. I told them to go ahead and do the work. As it turned out I had to tear down walls I didn't think I would. I will now have to have these guys come out again. I should have listened to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

chimney sweep,
air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Carolina Ductmasters, Inc. accepts the following forms of payment: CreditCard
Yes, Carolina Ductmasters, Inc. offers free project estimates.
No, Carolina Ductmasters, Inc. does not offer eco-friendly accreditations.
No, Carolina Ductmasters, Inc. does not offer a senior discount.
No, Carolina Ductmasters, Inc. does not offer emergency services.
No, Carolina Ductmasters, Inc. does not offer warranties.

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed