Carolina Ductmasters, Inc.

chimney sweep, air duct cleaner, dryer vent cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Carolina Ductmasters cleans and services both residential and commercial air ducts, as well as dryer vents, exhaust vents, and fireplace/chimney cleaning. We are also (available for air duct inspections and repairs, dryer vent inspections and repairs, & wood burning fireplace/chimney inspections and repairs. WE DO NOT SERVICE ANY GAS UNITS OR GAS LOGS}. Our Company has been in operation and servicing the entire Southeast through our offices in Asheville/Western North Carolina, NC and Greenville/Spartanburg SC since August 1997. We are committed to providing the highest quality service. Carolina Ductmasters is fully licensed, insured and bondable. We are member of the Local and National Homebuilders Association, Angie’s List Super Service Award Winner, Elite Service Professionals with HomeAdvisor, and A+ rated with the BBB and we are compliant with all NADCA guidelines, training and certifications.

Business highlights

28 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.61,712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.7
Showing 401-425 of 1712 reviews

Nick B.
12/2020
5.0
The guys were great, arrived right on time and did a fantastic job, would highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William B.
11/2020
5.0
Clean and simple. Great to know everything is ready for winter.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Scott C.
11/2020
5.0
Simple and quick process. The company worked to schedule my chimney cleaning early so we could use our fireplace since our HVAC stopped working. Our family greatly appreciates Carolina Ductmasters professionalism and understanding!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

Clarinda C.
11/2020
3.5
They were very careful for cleanliness (and they wore masks), BUT one of the tarps they put down to protect my carpet outside the hearth had something on it. It left dark spots. Vaccuming did not remove. Thankfully, I own pets and a carpet cleaner. It fixed it right away. I did call this to their attention before the crew left and they told me if I couldn't get it out, to call the office and they'd take care of it. I just advised them to clean their tarps! I'm still planning on using them next year. They were fast and efficient and good people!!

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

E. Michael U.
11/2020
3.5
No shoe covers.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Richard H.
11/2020
4.5
Chris was actually ahead of schedule and did a really great job of the services that we contracted for. The cleaning was perfect. Chris took great care in this arena. The inspection was good. I guess I am used to having video pictures of the chimney lining, so the lack of providing that capability made me question the inspection just a little. My perception is that you can only look up and down the chimney so far with a really bright light. Perhaps I am mistaken and perhaps video pics of the lining is overkill. To reiterate, Chris did a really great job with the cleaning and the inspection, given the tools he has been provided. Consider arming him with a low cost video camera to snap some pics on the way down the chimney.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$285

Mike M.
11/2020
5.0
Chris was on time and did a great job cleaning and inspecting my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

Linda P.
11/2020
4.0
Very efficient, on time,

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Sara S.
11/2020
5.0
Excellent communication and availability

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Philip W.
10/2020
5.0
Prompt on-time service. Clean and quick and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jamie W.
10/2020
4.0
Fast & Courteous Service

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$230

April W.
10/2020
5.0
Prompt courteous service. Chris even showed me all the black soot that was coming down the chimney into the vacuum. No mess was left behind at all!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Eric M.
10/2020
5.0
Very responsive, quality work and the guys that came to the house were great. Very friendly and cleaned up everything before they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Derek H.
10/2020
5.0
On time. Friendly. No BS. Done right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

David K.
10/2020
4.5
Nice couple of young men. Took care not to get soot on the wifeâ s new carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$210

Scott B.
10/2020
5.0
They were real nice. Came on time. Was very happy with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam D.
10/2020
5.0
Friendly staff all around

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

CATHY N.
10/2020
5.0
Excellent Customer Service and Work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank M.
10/2020
4.5
Very professional with great attention to detail

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$200

Kevin M.
10/2020
5.0
Everything is Topnotch!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Georgiann K.
10/2020
5.0
Great experience! Chris our tech was very polite, informative, and thorough! He actually went the extra mile by checking out our crawl space and so glad he did. He found 2 return ducts that were torn and causing elements from the outside filtering into the house. We would highly recommend Carolina Ductmasters for your HVAC needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$390

sharon b.
10/2020
4.0
I think the two gentlemen did an excellent job of cleaning the fireplaces, but not in protecting my hardwood floors when buckstove was pulled out or when they brought in their vacuum.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$315

Geneva A.
10/2020
4.0
Quick response. Pleasant experience working with cleaner. But fireplace box is still black. Then after completion of this job I tried to reach the worker who said he could do another job. But his number was disconnected.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Dawnette M.
10/2020
4.0
Very good and reasonable lenpriced

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Susan R.
10/2020
5.0
On time, knowledgeable, work done and explained

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

chimney sweep,
air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Carolina Ductmasters, Inc. accepts the following forms of payment: CreditCard
Yes, Carolina Ductmasters, Inc. offers free project estimates.
No, Carolina Ductmasters, Inc. does not offer eco-friendly accreditations.
No, Carolina Ductmasters, Inc. does not offer a senior discount.
No, Carolina Ductmasters, Inc. does not offer emergency services.
No, Carolina Ductmasters, Inc. does not offer warranties.

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed