Carolina Ductmasters, Inc.

chimney sweep, air duct cleaner, dryer vent cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Carolina Ductmasters cleans and services both residential and commercial air ducts, as well as dryer vents, exhaust vents, and fireplace/chimney cleaning. We are also (available for air duct inspections and repairs, dryer vent inspections and repairs, & wood burning fireplace/chimney inspections and repairs. WE DO NOT SERVICE ANY GAS UNITS OR GAS LOGS}. Our Company has been in operation and servicing the entire Southeast through our offices in Asheville/Western North Carolina, NC and Greenville/Spartanburg SC since August 1997. We are committed to providing the highest quality service. Carolina Ductmasters is fully licensed, insured and bondable. We are member of the Local and National Homebuilders Association, Angie’s List Super Service Award Winner, Elite Service Professionals with HomeAdvisor, and A+ rated with the BBB and we are compliant with all NADCA guidelines, training and certifications.

Business highlights

28 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.61,712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.7
Showing 276-300 of 1712 reviews

Nancy H.
09/2021
5.0
Two professional young men who explained everything they did and why they were doing the job the way they did

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

J M.
09/2021
5.0
Very pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Jane R.
09/2021
5.0
excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

Christie B.
09/2021
2.5
Efficient and friendly staff to book and show up. Too low tech to compete for the job. The last company used a scope to inspect without having to rip off the cap (which they were informed about). They could not even complete inspection without wanting to take off the cap and then replace it (at least $200 more). Had to pay a visit fee and got no service at all.

Rating CategoryRating out of 5
quality
1.5
value
2.0
responsiveness
3.0


Anthony H.
09/2021
3.0
Equipment used was not adequate to do a better job.

Rating CategoryRating out of 5
quality
3.0
value
3.5
responsiveness
3.0


Jeffrey C.
09/2021
2.0
They were supposed to put a screen over my chimney but did not technician said he could not reach it.

Rating CategoryRating out of 5
quality
1.5
value
1.0
responsiveness
1.5


Bridie I.
09/2021
5.0
Outstanding service, great people. Thorough work and very clean job. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim M.
09/2021
5.0
Chris and Kyle were very professional and did a great job. We were very pleased with the job they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

kelci c.
09/2021
3.5
My experience was okay. They were able to fit me in, in a week. The only downside was that they told me they would email me proof that they were coming out and never did. Also when they came out they told me that they were leaving a piece of paper on my door and did not and then I called them for the next two days before I got the paperwork that I needed. Other than that they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
2.5

Yes, I recommend this pro
$315

Sally G.
09/2021
5.0
Did an awesome job!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wayne C.
09/2021
5.0
Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy K.
09/2021
5.0
Good work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol F.
08/2021
5.0
overall pleasant experience. Neat and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amelia L.
08/2021
5.0
The workers were prompt, courteous, explained everything to me and went above and beyond as far as I am concerned. I would recommend them in a hot minute! (no taking advantage of a senior woman - kind and over all wonderful).

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

Ben T.
08/2021
5.0
Chris was prompt gave good advice was courteous respectful and professional. Oils to ask for more

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dorothy B.
08/2021
4.5
Crystal was very professional and advised us to wait until the chimney swifts leave. Then, we will call them back to clean the nest from our chimney. Meanwhile, the birds are driving us nuts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John B.
08/2021
5.0
Very pleased

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Chris M.
08/2021
5.0
Showed up on time and went above and beyond the service requested! Will definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori S.
08/2021
5.0
Very good.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

William S.
08/2021
5.0
Polite , provided detailed information

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sydney S.
07/2021
3.0
The company said that they would call me back and the gentleman that got the job out-of-the-way did a great job but the company missed out by calling me back when I told him there was a bad odor and need that fix but they didn't come back .

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0


DAN M.
07/2021
5.0
Prompt, courteous service at a fair price. I would definitely recommend them and will certainly call on them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$360

Nancy N.
07/2021
5.0
The tech who came to clean our stove pipe And dryer vent did a very thorough job. He was professional and friendly. The back office communication was good. They answered my questions honestly and processed more information when requested. I highly recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Teza S.
07/2021
5.0
Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald C.
07/2021
5.0
Very professional. Very nice and thural with the job . I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

chimney sweep,
air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Carolina Ductmasters, Inc. accepts the following forms of payment: CreditCard
Yes, Carolina Ductmasters, Inc. offers free project estimates.
No, Carolina Ductmasters, Inc. does not offer eco-friendly accreditations.
No, Carolina Ductmasters, Inc. does not offer a senior discount.
No, Carolina Ductmasters, Inc. does not offer emergency services.
No, Carolina Ductmasters, Inc. does not offer warranties.

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed