Carolina Ductmasters, Inc.

chimney sweep, air duct cleaner, dryer vent cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Carolina Ductmasters cleans and services both residential and commercial air ducts, as well as dryer vents, exhaust vents, and fireplace/chimney cleaning. We are also (available for air duct inspections and repairs, dryer vent inspections and repairs, & wood burning fireplace/chimney inspections and repairs. WE DO NOT SERVICE ANY GAS UNITS OR GAS LOGS}. Our Company has been in operation and servicing the entire Southeast through our offices in Asheville/Western North Carolina, NC and Greenville/Spartanburg SC since August 1997. We are committed to providing the highest quality service. Carolina Ductmasters is fully licensed, insured and bondable. We are member of the Local and National Homebuilders Association, Angie’s List Super Service Award Winner, Elite Service Professionals with HomeAdvisor, and A+ rated with the BBB and we are compliant with all NADCA guidelines, training and certifications.

Business highlights

28 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.61,712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.7
Showing 1601-1625 of 1712 reviews

Chuck T.
07/2013
5.0
Very helpful and professional. They also alerted me about a mold problem under my house. I would definitely use them again. Guys were very nice and professional.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Rusty D.
07/2013
5.0
Very professional - Jesse and Mitch were great and answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$350

Robert G.
05/2013
N/A
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

pam d.
04/2013
N/A
I will no longer fill out these ratings surveys if I am REQUIRED to write a comment. I prefer to leave no comment when I am satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$350

Clarence W.
04/2013
N/A
The workers were polite, professional and ansered all questions. they did a good job and cleaned up when the job was finished.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.0

Yes, I recommend this pro
$390

Patricia S.
04/2013
N/A
Great job....very personal and easy to work with....

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$255

pamela r.
04/2013
N/A
They were late,but they called and kept me informed about the situation

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

lucretia a.
03/2013
N/A
they were prompt and friendly. they understood my problem and made the best recommendation for the need repair. They showed up on time and completed the work in a timely fashion. Would recommend them without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$739

Doyle K.
02/2013
N/A
I asked for my chimney to be resealed, I was quoted $300.00 dollars to reseal. The tech came out and said that the top was the problem, he sealed that. I was charged the $300.00 dollars for that. I can not recommend this group for work on any house. I just wanted my chimney to be resealed.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
2.0

$300

David M.
02/2013
N/A
I was kept advised of any delays, and the cleaning was done quickly by a professional employee.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$152

Roger L.
02/2013
N/A
On time and performed their service in an efficient manner.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

paul s.
01/2013
N/A
excellent

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$200

Donald A.
01/2013
N/A
Good advice and service from rep

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
4.5

Yes, I recommend this pro

Donald M.
12/2012
N/A
Very professional, honest, arrived on time and explained the process in detail and did a great job. Cleaned our ducts and checked and cleaned out dryer vent hose that runs under house. Also, only charged us half for the dryer vent, since they were already going to be there to clean ducts. Glad we had them check the dryer vent hose on the house we just purchased. It was too long and clogged. Will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$675

MARY ANNE T.
12/2012
N/A
The technician was running late but called to confirm. Very professional. Our project took over 2 hours when he had estimated 35-40 minutes but he held to the quoted price. Very pleased with this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Paula G.
11/2012
N/A
I will certainly use this company again. I was contacted immediately & had my chimneys cleaned the next day. Both of the gentlemen who came were professional and got right to work. They did a good job and the price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Carl M.
11/2012
N/A
Thgse folks sent two good men to do the work. My wife was home alone and felt safe. They were thorough and efficient. Did a great job with a minimum of fuss. Very appreciative of their service model. Many thanks. Carl Mumpower, Asheville, NC

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$150

Charles G.
11/2012
N/A
They came out to the house, poked around for less than an hour, told me they couldn't remove the obstruction, I need a new chimney liner, and charged me $75 for not really doing anything.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0

$75

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

chimney sweep,
air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Carolina Ductmasters, Inc. accepts the following forms of payment: CreditCard
Yes, Carolina Ductmasters, Inc. offers free project estimates.
No, Carolina Ductmasters, Inc. does not offer eco-friendly accreditations.
No, Carolina Ductmasters, Inc. does not offer a senior discount.
No, Carolina Ductmasters, Inc. does not offer emergency services.
No, Carolina Ductmasters, Inc. does not offer warranties.

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed