Carolina Ductmasters, Inc.

chimney sweep, air duct cleaner, dryer vent cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Carolina Ductmasters cleans and services both residential and commercial air ducts, as well as dryer vents, exhaust vents, and fireplace/chimney cleaning. We are also (available for air duct inspections and repairs, dryer vent inspections and repairs, & wood burning fireplace/chimney inspections and repairs. WE DO NOT SERVICE ANY GAS UNITS OR GAS LOGS}. Our Company has been in operation and servicing the entire Southeast through our offices in Asheville/Western North Carolina, NC and Greenville/Spartanburg SC since August 1997. We are committed to providing the highest quality service. Carolina Ductmasters is fully licensed, insured and bondable. We are member of the Local and National Homebuilders Association, Angie’s List Super Service Award Winner, Elite Service Professionals with HomeAdvisor, and A+ rated with the BBB and we are compliant with all NADCA guidelines, training and certifications.

Business highlights

28 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.61,712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.7
Showing 1576-1600 of 1712 reviews

Nadine L.
03/2014
3.5
Overall these guys did pretty good work. We had a lot of vents to be cleaned. They were great at letting me know how the process went and were very friendly. They wore booties which I appreciated but in the downstairs vents, a lot of dust and dirt was left around the vents that i feel like they should have cleaned up. They also left a cigarette but on my porch which I was not pleased with. I am a non smoker and while, I can get over it, it just didnt leave a very good impression. They were very helpful though - Their vacuum in my opinion also needed to be more powerful.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$555

Donna D.
03/2014
5.0
Very impressed with this company! The guys showed upright on time. They worked very well together, made the job quick and painless.... was happy to pay for the service!!! Cloths are drying so fast now it does not even feel like I am doing laundry!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

william m.
02/2014
5.0
The technicians cleaned and inspected the chimney. They also gave me an estimate on some additional work. We were very satisfied with their work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Robert M.
02/2014
5.0
The guy from Carolina Ductmasters knew his stuff, cleaned and inspected our fireplaces, instructed me on their use, and cleaned up after himself very expertly and professionally. Just a very very good customer experience!@

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Robert N.
12/2013
5.0
very service oriented, knowledgeable technician. Nice fellow. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$350

john l.
12/2013
5.0
the technicians were professional and on time. they did the job quickly and were very clean while performing the job. great guys and I would recommend them to anyone needing to get their chimney cleaned and inspected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

jerry n.
12/2013
4.5
Knowledgeable, professional, courteous. First was to clean and inspect chimney and they were punctual. They found top of chimney was severely cracked and need to be re-mortared and new metal cap installed. Second visit was to install new cap and mortar top of chimney. They took pictures both before and after to show work performed.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$775

Richard S.
11/2013
5.0
They responded promptly and presented themselves in a knowledgeable and professional manner

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Rusty W.
11/2013
4.0
The team was efficient and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$175

Rusty W.
11/2013
5.0
The team was friendly, fast, and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

John P.
10/2013
5.0
Person cleaning the chimney was very knowledgeable and did everything to service my needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Jack T.
10/2013
N/A
They did an excellent job. Highly recommend them to any one who needs to have their chimney cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda S.
09/2013
5.0
The men that came were attentive to letting us know they were running late and made sure we could still be available when they planned to arrive. They were polite, attentive to the job, professional and answered all our questions. I would definitely hire them again for chimney cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$147

Natalie W.
09/2013
4.0
Carolina Ductmasters came out and cleaned and inspected my fireplace. They told me my damper handle and the chimney cap needed to be replaced. They said the office would call to schedule an appointment to make the needed repairs. They haven't yet called. However, their technicians were friendly and fast. The appointment was scheduled within a matter of days instead of weeks that other companies were offering. I would use this company again, but I'd prefer it if they would provide the call back scheduling instead of waiting for me to remember to call them and schedule the needed repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.0

Yes, I recommend this pro
$150

Sarah W.
07/2013
4.5
They were in and out very fast. They did the job well. After inspection, they showed me what I had to do to my fireplace to make it safer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro
$127

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

chimney sweep,
air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Carolina Ductmasters, Inc. accepts the following forms of payment: CreditCard
Yes, Carolina Ductmasters, Inc. offers free project estimates.
No, Carolina Ductmasters, Inc. does not offer eco-friendly accreditations.
No, Carolina Ductmasters, Inc. does not offer a senior discount.
No, Carolina Ductmasters, Inc. does not offer emergency services.
No, Carolina Ductmasters, Inc. does not offer warranties.

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed