Carolina Ductmasters, Inc.

chimney sweep, air duct cleaner, dryer vent cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Carolina Ductmasters cleans and services both residential and commercial air ducts, as well as dryer vents, exhaust vents, and fireplace/chimney cleaning. We are also (available for air duct inspections and repairs, dryer vent inspections and repairs, & wood burning fireplace/chimney inspections and repairs. WE DO NOT SERVICE ANY GAS UNITS OR GAS LOGS}. Our Company has been in operation and servicing the entire Southeast through our offices in Asheville/Western North Carolina, NC and Greenville/Spartanburg SC since August 1997. We are committed to providing the highest quality service. Carolina Ductmasters is fully licensed, insured and bondable. We are member of the Local and National Homebuilders Association, Angie’s List Super Service Award Winner, Elite Service Professionals with HomeAdvisor, and A+ rated with the BBB and we are compliant with all NADCA guidelines, training and certifications.

Business highlights

28 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.61,712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.7
Showing 1501-1525 of 1712 reviews

Sylvester W.
01/2015
5.0
Prompt, efficient, friendly & knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Leslie B.
01/2015
4.0
Jason and Dwight arrived on time and explained the work they would do. They finished in time frame we expected. We are hoping that cleaning out 24 years of accumulated dust and dirt from the duct system will help my mom's breathing issues. If so,I'd gladly give them extra stars.we will have them do this chore on a more regular basis.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jim p.
01/2015
3.0
ON TIME, nice very helpful

Rating CategoryRating out of 5
quality
3.5
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$200

john m.
12/2014
5.0
Estimated time was 1 hour and they worked 2 hours to clean out a heavily caked flu. Will use them again and do recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy R.
12/2014
5.0
Very nice and did a very good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick D.
12/2014
5.0
I received a quick response. They came on time and did a very good job. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$200

Doug W.
12/2014
5.0
Though expensive for the amount of time they are onsite, they did an excellent job and cleaned up after themselves. The techs were friendly and careful. The service is most appreciated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$200

Linda R.
12/2014
5.0
Chimney and fire place inspect. Did thorough inspection. Gave us advice about replacing flu's next year with quoted firm price

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Claudia H.
12/2014
5.0
Recommended what would be best to do, accepted some cut-downs. Called as promised, where in time, quick and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kerry B.
12/2014
5.0
The company responded immediately to my quote request, asked the right questions to determine my needs, and arranged an appointment for 8 am the next day. Technicians Dwight & Robert were friendly, professional, efficient and very helpful. They were 1 minute early and took time to show me what they were going to do, then let me observe and answered questions as they performed the work. Showed me what they had cleaned out of the vent and made recommendations on ways to make it better in the future. arranged to set up annual visit to ensure that vent stays clean. I would highly recommend them to others for similar projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Cathy B.
12/2014
4.5
We had a smelly fireplace that also allowed smoke into the room. After a $1000 quote from a different chimney sweep company, I called Carolina Ductmasters for a second opinion. They found the problem, removed debris and cleaned our chimney for less than $200! I was skeptical that the problem was actually resolved at that price but we've had several roaring fires since with NO smoke and NO smell!! SO thankful I didn't pay the other con artist chimney sweeps $1000.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$150

Barbara J.
11/2014
5.0
Very professional. Did a beautiful job. No mess. Explained what he was doing and was very personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Teresa L.
11/2014
4.5
Very personable service people and customer service on the phone is just as great. Will most likely keep having them come out yearly and do the same service. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$300,000

Lisa S.
11/2014
5.0
They were able to make an appt. for us quickly and they were right on time. Will definitely call them again. everyone was very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$20,000

johnny h.
11/2014
4.0
Tech,, Dwight, did a great job. I was disappointed that they were over an hour late. I was under the impression that this was a local company and the Tech was dispatched from Asheville, North Carolina to work in Southern Greenville county in South Carolina. Once he got there he did a great job!.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$200

Robert H.
11/2014
5.0
They did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna M.
11/2014
4.0
I had Chimney cleaning and inspection. The crew that came were very polite and professional. They did extremely clean work. If I hadn't seen them I wouldn't have known they were here. But, in all it took about 10 minutes and I paid $150.00. I do think the price is completely out of line with the amount of work that had to be done.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Jaime M.
11/2014
5.0
We have an older home. The technicians would not give up on solving our issue. We really appreciated their help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

paula r.
11/2014
4.0
The workers were very pleasant and knowledgeable. It turned out that my fireplace did not need cleaning (I had not used it for many years). The only con was I thought it was pricey for 10 min. Would recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

marie d.
11/2014
5.0
They were efficient, good natured, and helpful, and I appreciate that there was a fall special on the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Ann C.
11/2014
5.0
Quick efficient and performed extra work willingly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

chimney sweep,
air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Carolina Ductmasters, Inc. accepts the following forms of payment: CreditCard
Yes, Carolina Ductmasters, Inc. offers free project estimates.
No, Carolina Ductmasters, Inc. does not offer eco-friendly accreditations.
No, Carolina Ductmasters, Inc. does not offer a senior discount.
No, Carolina Ductmasters, Inc. does not offer emergency services.
No, Carolina Ductmasters, Inc. does not offer warranties.

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed