Carolina Ductmasters, Inc.

chimney sweep, air duct cleaner, dryer vent cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Carolina Ductmasters cleans and services both residential and commercial air ducts, as well as dryer vents, exhaust vents, and fireplace/chimney cleaning. We are also (available for air duct inspections and repairs, dryer vent inspections and repairs, & wood burning fireplace/chimney inspections and repairs. WE DO NOT SERVICE ANY GAS UNITS OR GAS LOGS}. Our Company has been in operation and servicing the entire Southeast through our offices in Asheville/Western North Carolina, NC and Greenville/Spartanburg SC since August 1997. We are committed to providing the highest quality service. Carolina Ductmasters is fully licensed, insured and bondable. We are member of the Local and National Homebuilders Association, Angie’s List Super Service Award Winner, Elite Service Professionals with HomeAdvisor, and A+ rated with the BBB and we are compliant with all NADCA guidelines, training and certifications.

Business highlights

28 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.61,712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.7
Showing 1426-1450 of 1712 reviews

Judy F.
10/2015
5.0
The technicians were friendly, explained what they were going to do before they did it. They cleaned and sprayed our fireplace for mold .I would hire this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

george y.
10/2015
4.5
Guy was alone and he did the job by himself. He did an excellent job with only minor problems.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Lee A. S.
10/2015
4.5
a very good job

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$20,000

Kathleen L.
10/2015
4.0
The service workers were knowledgable and careful to minimize the dirt/ dust. Gave thorough explanations and various options heating solutions using the fireplace. They also said the basement fireplace was only safe for non-vented gas. Would not pass inspection due to multiple chimney seal disruptions. Gave 2 quotes or repair in order to use wood burning.$875 or $2370.elected to not use basement one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Kristen B.
10/2015
5.0
Very fast service, friendly and professional technicians, keeps my dryer running well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

S E.
10/2015
5.0
We really appreciated the fast response to our inquiry and the quality of the service, which ppears to have done a great job. The air quality in our house is much better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joan k.
10/2015
4.5
pleasant people to work with.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Susan S.
10/2015
1.0
We are now not able to use our fire place until we get another person to come over and replace the back panel

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
3.0


Neil M.
10/2015
4.5
On time; professional; worked steadily until complete. We requested a written estimate/proposal but never received one, so we had to go with a lot of hope (not recommended). I had removed all of the ceiling registers in advance to help make the job a bit easier and keep them focused on the actual cleaning. I was a bit disappointed when they left without replacing any of the registers. Especially since we were told that removal and replacing of the registers were a part of the program.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

GLORIA S.
10/2015
5.0
They were very nice , courteous and clean . They put slippers on their shoes to keep carpets clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mike r.
10/2015
4.5
my first time... they did great!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jeff V.
10/2015
4.0
Dependable timely service. Great communication from office.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Marilyn F.
10/2015
4.0
They did a good job and told us which filters to get to catch as much dust as possible.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$390

Meghann M.
10/2015
5.0
The workers were very friendly and knowledgeable. They explained what they were doing and how things worked overall. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
10/2015
5.0
Very well trained workers. Friendly and a sincere desire to do the work I needed done. The boss has two superb company men. Kudos!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Becky H.
09/2015
5.0
Robert was excellent in his explanation of what would be done, how long it would approximately take and called beforehand to say he was running 15-20 minutes late due to the previous customer's leaving the house and untimely return! Certainly not his fault she was inconsiderate. He didn't knock her, just stated the facts he couldn't leave without payment and had to wait on her, to return. would definitely recommend and hire again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$315

james m.
09/2015
4.0
They did a good job. Didn't clean the inside of the top of the insert though, if I had been watching I could have pointed it out.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Ruth B.
09/2015
5.0
Excellent & courteous work performed in a timely manner!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martha D.
09/2015
4.5
They were prompt, professional, courteous and friendly and completed the service quickly and efficiently. Although the charge was a bit steep for us, we do live out in the country and they are an Asheville business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Craig W.
09/2015
5.0
OUTSTANDING all the way around! Showed up when they said and the work was completed in a very timely manner. Customer Service was great. I would suggest giving them a call!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

JoAnn N.
09/2015
5.0
They did a great job

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Monte F.
09/2015
5.0
Very professional on time and clean highly recommend these folks!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Bobbie H.
09/2015
4.0
The tech was very professional and nice. For the price I expected more than a flashlight inspection of my chimney. Overall though I would use them again

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

chimney sweep,
air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Carolina Ductmasters, Inc. accepts the following forms of payment: CreditCard
Yes, Carolina Ductmasters, Inc. offers free project estimates.
No, Carolina Ductmasters, Inc. does not offer eco-friendly accreditations.
No, Carolina Ductmasters, Inc. does not offer a senior discount.
No, Carolina Ductmasters, Inc. does not offer emergency services.
No, Carolina Ductmasters, Inc. does not offer warranties.

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed