About us
Business highlights
27 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
5%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
5.0109 Reviews
Showing 101-109 of 109 reviews
Mary N.
06/2017
replacement windows
+ -1 moreunknown
Description of Work: George was a very good salesman who arrived on time & also explained all the features of the windows so we could make an informed decision for our home. He also took the time to measure all the windows & price them so we know the cost for our future replacements. Avery & his crew installed the (6) windows we needed done now. They replaced the rotted wood trim & wrapped it so we would never have an issue in the future. They did an excellent job!
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Yes, I recommend this pro
Response from Masterpiece Windows
Jo-Anne D.
02/2016
replacement windows
+ -1 moreunknown
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Response from Masterpiece Windows
Richard M.
01/2016
replacement windows
+ -1 moreunknown
Description of Work: 13 windows were replaced. It was so refreshing to hire a company that shows up as scheduled and does quality work. George takes the time to explain the various window features, is very receptive to any questions, and doesn't employ high pressure sales tactics. The installation crew was courteous, professional and clearly take pride in their work. They did not leave until I was satisfied and pleased with the job. I highly recommend Masterpiece Windows.
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Yes, I recommend this pro
$6,100
Response from Masterpiece Windows
William P.
10/2014
replacement windows
+ -1 moreunknown
Description of Work: Our experience with George Sullivan (owner and sales representative) and Avery (the lead installer) and his crew was excellent: the lowest price, excellent products, outstanding installation work, and quick completion. Two weeks after we signed the contract, the project was complete. The actual installation took only two days. | |I reviewed many window companies and in the end met with two replacement window companies: Champion and Masterpiece. We received price proposals from each. Masterpiece's price proposal was $1,200 below both have a superior window. George did a spectacular job presenting the windows features, helping me with comparative analysis and was very forth coming with even the pros of his competitors products. I felt genuine interest in us as a customer and did not feel pressured in any way. In the end both companies presented well and both offer superior products and I had to chose someone to move forward with but I am totally satisfied with Masterpiece. | |I am particularly picky and was very happy with my choice although I suspect Champion would have met my expectations too. Masterpiece represents Simonton Windows, that are manufactured in Virginia; a great product. Craftsmanship of the product is excellent. The installation team was superb 3 of the 4 man team are older gentlemen, experienced craftsman, and very thorough. I did not need to worry about cutting corners or expeditious solutions. They did it right! | |A job well done! I deal with sales teams and contactors on a regular basis, and these guys are the dream team. | |One last note and the reason for the delay in processing my feedback. I finally received a clean months bill for electricity and could see a 15% or better improvement in electricity consumption. This was fairly represented by George and a validation of him and his companies credibility. | |Thank you George, Avery and crew you are all Masters of your trade in my mind! |
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Yes, I recommend this pro
$10
Response from Masterpiece Windows
Beatrice D.
01/2012
handicap equipment, medical supplies
+ 0 morejust did
Description of Work: George was very friendly and gave us all the information we needed. WE were very surprised.We wanted a stair lift for our garage that had a whole flight of stairs to get into the kitchen.We also had a problem with the design of the stairs and thought we would need them replaced.George took one look and immediately came up with a solution. The lift ins in and it is great.I will use it to save my knee and my husband who is disabled . great job
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Yes, I recommend this pro
Carroll and Brenda W.
01/2011
handicap equipment
+ -1 moreMasterpiece Stairlifts was on time and completed the work in a professional manner. We were pleased with the work done.
Description of Work: Installed chairlift in our house
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$3,800
Janet H.
11/2010
replacement windows
+ -1 moreOur old windows were very drafty and many wouldn't open any longer. We consulted with three window replacement companies for estimates. Masterpiece Windows' quote was in the middle. One company was very pushy and wanted me to sign right then and there. George from Masterpiece was not pushy at all. He came to the house with a demo window and showed us how it was very energy efficient. He was very professional and emailed me a detailed quote the next day. He broke down all the pricing so I could see exactly what I was getting. The windows came in very quickly only 2 weeks. I did have to pay 50% ahead of time which most companies don't require. A crew of 6 came on a Saturday and Sunday. They finished on Monday with two men. All the windows look great and operate smoothly. The brand is Simonton reflections 5500, which seem to be good windows according to some web searches I did. I think the most important thing is the installation. If any window isn't installed right you will have problems with them. We had a huge wind and rain storm after the installation and I didn't see any leaks and none of my screens blew off. We also had Masterpiece install aluminum wrapping on our exterior window trim. The aluminum looks really good and hopefully will prevent the sills from rotting out, plus when I have the house painted again I won't have to pay more for all the trim to be painted. I did have the house power washed before the window installation to remove all the mildew and dirt from the window sills. Before choosing Masterpiece we visited a house they had just completed and a house a competitor had just completed. The aluminum wrapping job by Masterpiece was superior to the other company. I think it's important to go see the windows installed and look at the wrapping job before committing to buy windows. I am very pleased with my windows and am looking forward to sitting next to a window and not have cold air blowing on me!
Description of Work: Replaced 32 double hung windows in our home.
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Yes, I recommend this pro
$14,000
Mark G.
08/2010
replacement windows
+ -1 moreThey did great work. They were fast and efficient. My only quasi complaint is that I am still waiting on the rebate coupons but supposedly they are working on that. I would absolutely use them again.
Description of Work: I used Masterpiece Windows & Stair Lifts to put in some windows. There were a total of four windows.
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Yes, I recommend this pro
$1,200
Patsy S.
07/2010
replacement windows
+ -1 moreThe sales person & installer were pleasant & great instructors of how to use the equipment.
Description of Work: Arrived on time, were clean, neat, and pleasant.
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Yes, I recommend this pro
Contact information
PO Box 1124, Apex, NC 27502
http://www.masterpiecewindows.comService hours
Sunday:
ClosedMonday:
8:00 AM - 9:00 PMTuesday:
8:00 AM - 9:00 PMWednesday:
8:00 AM - 9:00 PMThursday:
8:00 AM - 9:00 PMFriday:
8:00 AM - 9:00 PMSaturday:
10:00 AM - 12:00 PMLicensing
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
General Remodeling,
Handyman Services,
Siding
FAQ
Masterpiece Windows is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 10:00 AM - 12:00 PM
Masterpiece Windows accepts the following forms of payment: Check,CreditCard,PayPal,Zelle
Yes, Masterpiece Windows offers free project estimates.
Yes, Masterpiece Windows offers eco-friendly accreditations.
No, Masterpiece Windows does not offer a senior discount.
Yes, Masterpiece Windows offers emergency services.
Yes, Masterpiece Windows offers warranties.
Masterpiece Windows offers the following services: -Window and Door sales & installation
-Handyman Services
We do not offer electrical and/or plumbing services that require local/state permits.
Contact information
PO Box 1124, Apex, NC 27502
http://www.masterpiecewindows.comService hours
Sunday:
ClosedMonday:
8:00 AM - 9:00 PMTuesday:
8:00 AM - 9:00 PMWednesday:
8:00 AM - 9:00 PMThursday:
8:00 AM - 9:00 PMFriday:
8:00 AM - 9:00 PMSaturday:
10:00 AM - 12:00 PM