This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We offer the amazing Simonton Vinyl Window at near wholesale prices for up to 40% off retail. We are BBB Accredited with an A+ rating and have won the BBB Ethics Award as well as the Small Business of the Year Award for the Town of Cary. Our installation crew has over 30 years of experience and are master craftsmen. Amazing Attention to detail. We treat every single customer like personal friends.
Business highlights
26 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
-Window and Door sales & installation
-Handyman Services
Services we don't offer
We do not offer electrical and/or plumbing services that require local/state permits.
Masterpiece windows is an easy to deal with service. Product done in a timely manner with affordable prices.
Description of Work: 3 windows, 1 window-door panel
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,300
Thomas R.
07/2024
5.0
replacement windows
+ -1 more
We recently had all of our aging, original windows replaced by Masterpiece. I appreciated their gimmick-free estimate visit, their price (lower than a competitor), and attention to detail. For example, they suggested a single slider where we had two existing single-hung windows next to each other over a bathtub, pointing out that for the same price we would get a better looking and just as functional window. (Their competitor said nothing about this option.) They were responsive to communication and flexible about installation, which went well. Highly recommended.
Description of Work: Replacement windows for whe house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
J S.
06/2024
5.0
replacement windows
+ -1 more
Great experience! Ken and Merick are great to work with and very professional. High quality work! Highly recommended!
Description of Work: install new windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chandler H.
04/2024
5.0
replacement windows
+ -1 more
Masterpiece was great to work throughout the entire process. I highly recommend going with them for your windows.
Description of Work: Replacing windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alexandra P.
03/2024
5.0
replacement windows
+ -1 more
Loved working with Bruce and the Masterpiece Windows team. We had a crack in the middle of a set of 3 in the front of our home and needed the full glass replaced. Bruce communicated clearly and promptly throughout the whole process, and the new window looks great! Definitely recommend the team and will absolutely be my first call for any future projects!
Description of Work: Large front window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,700
Ioana I.
02/2024
5.0
replacement windows
+ -1 more
Wonderful and quick work! Everyone at the company is so kind and accommodating. Within a month they had measured, ordered, and installed my windows. I special ordered a frosted window for my bathroom and I love how it still lets in life while still offering complete privacy. Really easy to open and clean as well!
Description of Work: They replaced 6 of my windows, one of which was in a bathroom and was special ordered to be frosted and tempered to allow for light and privacy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Justin H.
01/2024
5.0
replacement windows
+ -1 more
My experience with Masterpiece Windows was exceptional from first phone call to the completion of the project. The ordering process and contracting was seamless, transparent, and professional. The installation team was timely, conscientious, and meticulous during the installation and clean up. I highly recommend Masterpiece Windows for your next project!
Description of Work: Installation of picture windows in a new cutout location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ned B.
12/2023
5.0
replacement windows
+ -1 more
A “Masterpiece” turned out to be EXACTLY what Masterpiece Windows created for our home when we requested a three-season option for our existing covered back deck! Their professionalism and communication - from idea generation through final creation - gave us peace of mind and made the project fun to experience. Ken Almond’s honest feedback, custom solution suggestions, and attention to detail were beyond refreshing: A confident, competent, problem-solving project manager!... And Miroslav (Merick) Chromy’s midas touch made it all happen in record time. We were seriously astounded at what this man can accomplish in a single day - completing the entire project in just three days with the highest quality of craftsmanship. Merick briefed us every day on expected steps before starting each day and reviewed his work before leaving a clean workspace ready for the steps ahead. When Masterpiece Windows asks if you’re ready to contract, your answer is YES!
Description of Work: A three season option for our existing covered deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Heather W.
12/2023
5.0
replacement windows
+ -1 more
Was very happy with the outcome and customer service. They were very easy to get in contact with and all 3 of our windows needed to be replaced with foundation issues. Unfortunately one of our windows cracked during installation and they quickly handled the situation, ordered a new window and replaced it seemlessly. Reasonably priced as well. Would definitely recommend and would hire again.
Description of Work: Replaced all three windows and fixed foundation underneath the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Zachary P.
11/2023
5.0
replacement windows
+ -1 more
absolutely amazing job from Masterpiece! Ken and Bruce keep you up to date every step of the way. Pricing was unmatched, customer support was very quick and helpful, and the install was done to perfection. when the contractor showed up to when he left, it looked like he wasn't even at our house. everyone is very friendly and helpful and we highly recommend anyone go with Masterpiece for your window replacement project (whether big or small).
Description of Work: we had all 7 windows replaced on our house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Clare O.
10/2023
5.0
replacement windows
+ -1 more
Highly recommend Masterpiece Windows! My husband and I are under 30 and this was the first big project we’ve done on our house (built in 1989 so they were replacing the original windows). Bruce, Ken, and Merick were all absolutely wonderful to work with. I have never had such great communication with a company before. From start of the requested quote to the very end I always knew what stage in the process we were and all three people were very communicative. They put the customer first and don’t push any extra cost or fees on you. They are very trustworthy. Merick is the one who installs the windows and he is the best! He installed 26 windows by himself in 1.5 days so he was very quick. He’s also a very nice trustworthy guy. Quality of windows are fantastic & have a lifetime warranty.
Description of Work: Window Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21,000
Vanessa G.
09/2023
5.0
replacement windows
+ -1 more
From the start we had a great experience with Masterpiece. Ken was very helpful and personal in the sales and decision making process. Jeff did a wonderful installation job of the slider window and took care of all my detailed requests to make it a perfect product. We look forward to more window projects with them in the future!
Description of Work: Installation of replacement slider window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia M.
08/2023
5.0
replacement windows
+ -1 more
We are so pleased with our new bathroom window. It was a please working with Ken Almond, he was so helpful helping us choose the right window for our bathroom. Their installer, Merik, really knows his trade. He was courteous, efficient and arrived on time. This was a small job for them but they were happy to install one large window for us. I would highly recommend them!
Description of Work: Remove and install bathroom window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Sharon L.
03/2023
5.0
replacement windows
+ -1 more
Love our new windows and screen door from Masterpiece Windows. Ken, Chromy, and Bruce were great to work with…they made the whole process so easy. Everyone was very professional and friendly When I need more replacement windows, I know just who to call!
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura W.
11/2022
5.0
handyman service, replacement windows
+ 0 more
We couldn't be more pleased with our experience for Masterpiece Windows. After offering a quote that was far below other companies', Ken said that our window was probably still under warranty. The company that installed the original window had gone out of business, so Ken actually made several calls while still at our house to track down the manufacturer. He even checked in on us a week later, even though his work for us had cost him a sale. Masterpiece Windows will be first on our list next time we need to replace a window.
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
lamanuel W.
11/2022
5.0
handyman service, replacement windows
+ 0 more
Masterpiece made our window replacement job so easy. Ken was a pleasure to work with as he is very thorough and supper nice. I felt that the Masterpiece folks were very transparent throughout the process. The installer, Mason, was very good and paid attention to the little details. My overall project cost was very competitive and the quality of work was beyond our expectations. I would definitely use Masterpiece again and will recommend them to others.
Description of Work: Handymen- Window Replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
Matthew H.
02/2021
5.0
handyman service, replacement windows
+ 0 more
There is a reason why Masterpiece Windows receives impeccable reviews, it's because they are the best. Avery and his crew are extremely talented, the work took about 9 hours and they completed it in a single day. The windows look fantastic and are flawless. Absolutely worth the money. If you want the job done right the first time then hire these guys. I will definitely be hiring George, Avery and his team for future projects. 10/10
Description of Work: We had 2 pairs of picture windows (4 total) in our living room that needed to be replaced due to a broken seal that caused water to leak into the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Hi Mr. [Member Name Removed], Now that's what I call a great review! The very large double stacked Picture windows on each side of your fireplace look stunning. Avery took great pride in this installation not just because of the difficulty level but because of how excited you were with the final outcome. You're a great customer and can hardly wait to help you with the other windows in your home. George www.masterpiecewindows.com 919-623-9934
Laura H.
10/2020
5.0
replacement windows
+ -1 more
Masterpiece Windows exceeded my expectations. I love my beautiful Simonton Windows! George presented the product, provided a very competitive quote and answered my endless questions with humor and patience. Avery, Jason and Donovan efficiently and beautifully installed an entire houseful of windows AND replaced a ton of rotten wood trim AND went the extra mile to add extra interior trim when they could have just calked an awkward gap. I wish every home improvement contractor operated like Masterpiece!
Description of Work: Window Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from Masterpiece Windows
Now That's a FANTASTIC Review! Thank you so much. We try to exceed all of our customers expectations but you were kind enough to express it here on Angies List. You not only blessed me but also all those folks looking for a great company to trust with their window and door project. I do have to agree with you about Avery and his install crew. Every single customer is very happy with how good they are with the installation and the attention to detail. Don't forget to tell all your friends and neighbors and call me if you ever have a need George www.masterpiecewindows.com 919-623-9934
Bob W.
10/2020
5.0
replacement windows
+ -1 more
I chose Masterpiece Windows because George (the owner) made a very thorough presentation and answered my questions with facts rather than sales jargon. He also had a terrific suggestion which really improved the look of our kitchen bay window. Plus he had a really good product (Simonton Windows) at a really good price. I was not disappointed with my choice. When the windows arrived, Avery and his crew installed the windows quickly and efficiently, and the rooms where they worked were spotless when they left. The windows are great and Masterpiece is a little gem of a company.
Description of Work: Replace 11 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Thank you so much for your wonderful review. I enjoyed working with you on your window project. It turned out great. Changing the windows in your bay window from double hungs to picture windows opened up your view and made a big difference. I appreciate you both and thank you again for choosing Masterpiece Windows George 919-623-9934 www.masterpiecewindows. com
Donna A.
08/2020
5.0
doors
+ -1 more
When we decided to replace our dining room sliding door, we made one call – Masterpiece Windows! Over ten years ago, Masterpiece replaced every window in our house. When we recently sold that house, the windows were a big selling point! In our current home, Masterpiece did an absolutely wonderful job replacing our back-sliding door. Avery and crew went over and above replacing rotted wood trim, including tackling a carpenter ant nest! We certainly can’t say enough! The door itself is Simonton; affordable, great product and comes with a warranty. It looks great! George and company are reliable, courteous, punctual and very professional. A+ rating from our family. Thanks, George, Avery and crew!
Description of Work: Door replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Thank You so much for your review. You not only are one of my favorite customers but over the years we have become great friends. Your new home is wonderful and your new patio door has really made it look even nicer. George masterpiecewindows.com 919-623-9934
Alan Z.
07/2020
5.0
replacement windows, woodworking, doors
+ 1 more
George was outstanding and came in and measured and gave an accurate estimate and the installation was very safe and smooth. I would Highly recommend contacting George at 919-623-9934. Quality windows, doors, and installation. I also accidentally kicked up a rock through my lawn mower and George responded quickly and promptly when I called him, Hard to find a good company like this.
Description of Work: I needed a sliding storm door and three windows replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Hi Mr. [Member Name Removed], Thanks for the great review. thank you for letting us know your broke the glass so we could get it replaced. right away. You are a great customer and we will always be there for you if you need us. George Masterpiece Windows www.masterpiecewindows.com
Rebecca H.
07/2020
5.0
remodeling, replacement windows, woodworking
+ 1 more
George was so great to work with. He had the most impressive presentation/demonstration of the windows he sells and now that they are in our home... they do not disappoint. His installation guys were punctual, very pleasant to talk to, and incredibly knowledgeable. We are so pleased we went with Masterpiece Windows and highly recommend!
Description of Work: Replaced all windows in our house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Thank You so much for your great review and for becoming another one of our wonderful customers. Your home is really beautiful and your new windows look great. George Masterpiece Windows 919-623-9934
Rick B.
07/2020
5.0
replacement windows
+ -1 more
Outstanding! Working with Masterpiece Windows is about as easy as it gets. You know exactly the pricing and no hidden costs. You get an excellent quality, highly-rated window with great warranty, timely installation and customer service after the job is complete. We could not be happier with our decision to go with George and Masterpiece Windows. Quality windows and workmanship at a very competitive price. Would recommend them to anyone. Avery and Jason were great as installers. Highest quality work, polite, hard working, immediate clean up, and pride in their work. Everything about the project was first rate. And we love the windows, what a difference!
Description of Work: Replaced 29 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Wow, What a fantastic review. Thank you so much for your kind words. You have a beautiful home and it looks even nicer with your brand new windows. Thanks for choosing us at Masterpiece Windows. George Sullivan Masterpiece Windows 919-623-9934
Frank S.
07/2020
5.0
replacement windows, woodworking
+ 0 more
What sold me was George's presentation. George is very thorough; He explains and shows you everything you need to know about the window. My installed windows are everything he said they would be, they look great! The price is great too; I’m very satisfied with the windows and installation. Avery and Jason, the installers really know what they’re doing, they did a great job and left the workplace clean. I highly recommend Masterpiece Windows.
Description of Work: Replaced 6 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Hi Mr. [Member Name Removed], Thank you so much for your wonderful review. Your review will help others who are looking for a safe company to buy from like Masterpiece Windows. Our prices and great installations by Avery and his crew is a rare find these days. It was a pleasure meeting you and your family. George Sullivan Masterpiece Windows 919-623-9934
Donald G.
06/2020
5.0
replacement windows, woodworking
+ 0 more
Was a pleasure to work with George, the owner . They have a quality product , we are very satisfied . The installation process went very smoothly and they cleaned up after themselves. Very happy with my new windows!
Description of Work: Replacement windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Masterpiece Windows
Hi Mr. and Mrs [Member Name Removed], Thank you again for being such a wonderful customer. And thank you for your review. I really appreciate it. George, Masterpiece Windows 919-623-9934
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
General Remodeling,
Handyman Services,
Siding
FAQ
Masterpiece Windows is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 10:00 AM - 12:00 PM
Masterpiece Windows accepts the following forms of payment: Check,CreditCard,PayPal,Zelle
Yes, Masterpiece Windows offers free project estimates.
Yes, Masterpiece Windows offers eco-friendly accreditations.
No, Masterpiece Windows does not offer a senior discount.
Yes, Masterpiece Windows offers emergency services.
Yes, Masterpiece Windows offers warranties.
Masterpiece Windows offers the following services: -Window and Door sales & installation
-Handyman Services
We do not offer electrical and/or plumbing services that require local/state permits.