We offer the amazing Simonton Vinyl Window at near wholesale prices for up to 40% off retail. We are BBB Accredited with an A+ rating and have won the BBB Ethics Award as well as the Small Business of the Year Award for the Town of Cary. Our installation crew has over 30 years of experience and are master craftsmen. Amazing Attention to detail. We treat every single customer like personal friends.
Business highlights
27 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
-Window and Door sales & installation
-Handyman Services
Services we don't offer
We do not offer electrical and/or plumbing services that require local/state permits.
We had shopped around and decided to go with Masterpiece windows. We had 13 windows replaced. The people who did the installation seemed top notch. Avery and Jason were very professional and just as important punctual. If they said they were going to be there at a certain time they did. They are proud of their work and aren't just trying to get it done. They want it to look good and you to be happy with it. The quality of the windows we purchased seems great but I'll have to update later on whether or not they live up to my expectations which my wife says are unreasonable most of the time.
Description of Work: Replaced older windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Masterpiece Windows
Hi Mr and Mrs. [Member Name Removed] Thank you for the great review. I am confident you are going to be very pleased with the performance and ease of operation of your new Simonton Windows. I know one thing for sure, They Look GREAT. George Masterpiece Windows 919-623-9935
Michele R.
04/2020
5.0
woodworking, doors
+ 0 more
George Sullivan worked with us to get was was best suited for our need. Explained the process so we were well informed. Avery and Jason did a fantastic job with the installation. Very professional. Cleaned everything up. Very friendly. Would recommend to anyone looking for new windows or doors.
Description of Work: Replaced sliding glass door with French doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Thank you Mrs. [Member Name Removed] for your wonderful review. As you know our prices were the lowest you could find anywhere and the quality was amazing. You have a beautiful home and you deserve the very best. It's great to have you as our customer. George Sullivan Masterpiece Windows 919-623-9934
Garry C.
03/2020
5.0
replacement windows
+ -1 more
From sales to installation, the process went smoothly and well. The cost was reasonable.
Description of Work: 11 windows and 1 patio door
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Masterpiece Windows
Thank You for your review. I really appreciate it George www.masterpiecewindows.com 919-623-9934
Emily W.
11/2019
5.0
replacement windows
+ -1 more
It was a great experience! Very quick install for 7 windows. They are very professional and cleaned up after themselves! Would recommend
Description of Work: Windows replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,100
Response from Masterpiece Windows
Hi Mrs. [Member Name Removed], Thank you so much for your review. Each review means a lot to us because it's a way to hear back from you and read how happy you are and for those who are searching for a safe reliable and honest company like Masterpiece to hire for their window project. Thank you George Sullivan Masterpiece Windows 919-623-9934
Trish P.
09/2019
5.0
replacement windows, woodworking, doors
+ 1 more
The windows were high quality with a reasonable price. The installers did an excellent job wrapping the window frames and sills. The installers also did extra work for a reasonable price. It was a pleasure to work with George, Avery and his crew.
Description of Work: Replaced 25 windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Masterpiece Windows
Hi Mr. and Mrs. [Member Name Removed], Thank you for taking the time to give us your wonderful review. I enjoyed working with you as well. The exterior wrapping around your windows really came out nice. George Sullivan Masterpiece Windows 919-623-9934
David A.
09/2019
5.0
replacement windows
+ -1 more
George was extremely nice and took the time to explain the entire process to us. The price and timelines he quoted were dead on and he returned the day after installation to inspect the work to ensure we were happy. Avery and the installation team were amazing. They completed all work, took down existing blinds, and then put everything back up and cleaned up all debris after. They were nice professional and did a fantastic job. We are very happy with our windows.
Description of Work: Replaced 19 windows and some water damaged boards around the windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,800
Response from Masterpiece Windows
Hi Mr. [Member Name Removed], Thank you so much for your review. Every time we receive a review from one of our wonderful customers we are reminded about how important it is to them that our company goes the extra distance to make the entire experience a happy one. We show up on time. We keep our promises and we do amazing work. Thank you so much for giving us the privilege to serve you. George Sullivan Masterpiece Windows 919-623-9934
Todd C.
08/2019
5.0
replacement windows, woodworking
+ 0 more
We chose Masterpiece Windows for our window replacement needs and were very impressed with the whole experience. George was very professional and patient with us from the beginning. He explained the whole process, broke down the cost per window, and gave a demo. We never felt rushed into making a quick decision or sensed any pushy sales tactics. Avery and his installation team actually worked us into their schedule earlier than expected and they were awesome as well. They did everything by the book including repairing several instances of wood rot they encountered. We could tell they really cared about doing a good job and we highly recommend them!
Description of Work: We wanted to replace most of the windows in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Thank You Mr. [Member Name Removed] for your great review. I hear all the time how window sales people used a lot of high pressure to make a sale. At Masterpiece We never use sales tactics or FAKE promotions to get you to make a quick decision. Our high quality Simonton Windows along with an amazing installation and our every low price is all we need to offer to earn the business of our customers like you. Honesty and Integrity are what we stand by in all that we do. In fact we just won the coveted BBB Torch Award this year because we are a company you can trust. I appreciate your wonderful review because it helps other folks seeking to replace their windows to know about us through Angie's List. George Sullivan Masterpiece Windows 919-623-9934
Kevin M.
06/2019
5.0
replacement windows
+ -1 more
George and his team were so great to work with from start to finish. Very professional, punctual and the best prices from all of the quotes we got. Will definitely use them again and recommend them to friends.
Description of Work: Our palladium window was original to the house and had a broken seal for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from Masterpiece Windows
Thank you Mr. and Mrs. [Member Name Removed] for your wonderful review. It was a pleasure meeting you both. Your new windows look great. Let us know when you are ready to invest in additional windows for your home. George Masterpiece Windows 919-623-9934
Karen M.
06/2019
5.0
replacement windows
+ -1 more
George was very kind, professional, and thorough in providing an in home explanation and demonstration of the windows. Avery and the team were on time, detailed, quick, thorough and extremely nice in the installation of my windows. 23 done in a day! I highly recommend this company to anyone. I was pleased with the process and in love with the results.
Description of Work: I had all of my windows replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Thank you so much for you review, You were a pleasure to work with and your windows look fantastic. George Masterpiece Windows 919-623-9934
Sherry N.
04/2019
5.0
replacement windows
+ -1 more
The work was done quickly and with great quality. Price was better than several others that we had quoted to us and they were able to install in a short time period to beat the pollen season. Reference before and after pictures.
Description of Work: Had screened in porch (second story) turned into sun room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Masterpiece Windows
Thank You so much for trusting Masterpiece with your window project. It turned out great. Avery is such a master craftsman and his crew is second to none. Thank you also for providing the photographs for others to see. Your home is one of the most beautiful home's I've seen in years. You definitely have the creative gene in you. George Masterpiece Windows 919-623-9934
Joe B.
01/2019
5.0
replacement windows, woodworking, doors
+ 1 more
I am very pleased with the Simonton Premier windows and believe they are one of the best for the price. Replacing our 17 double hung windows was a fairly simple and fast operation. The fit up of new windows was perfect and installation very well done. The carpentry associated with the conversion of doors to windows was the more complex part of the job. Avery and his two crews did a very nice job on this work and replaced some rotted wood for a very reasonable and fair price addition. I couldn't be more pleased with the installation quality, timeliness and communication along the way. I would and have recommended Masterpiece to my friends. Joe B.
Description of Work: Masterpiece replaced 17 double hung windows, converted 5 sets of french doors to windows including carpentry work, and replaced a set of french doors with new doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Response from Masterpiece Windows
Hi Mr. and Mrs. [Member Name Removed], for your wonderful review. Your project was definitely a challenge but as usual Avery our installer and crew were able to accomplish all of your construction goals with no problem. The change was transforming and awesome.Thank you for choosing Masterpiece Windows for your project. And thank you for referring your friends to us as well. George Sullivan Masterpiece Windows 919-623-9934
Shannan J.
12/2018
5.0
replacement windows
+ -1 more
We had 20 windows and 1 patio door replaced. We got quotes from everyone from Anderson to Window world. After getting all the quotes, our final decision came down to Pella 250 vinyl or Simonton from MasterPiece Windows. The Simonton windows were much better quality and the price was better. George was great and low pressure. The install team was also great. We only had two issues: One window was left off our original order and had to be installed later. Also, their shop vac broke during the install so they weren't able to clean up quite as well. They were very apologetic and swept up as well as they could. Even with these small issues would not hesitate to use Masterpiece Windows again.
Description of Work: Great Price, Competent Trustworthy People,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,500
Response from Masterpiece Windows
Thank you Mr. and Mrs. [Member Name Removed] for your review. Sorry one of your windows didn't come with the rest of the windows from the manufacturer. Fortunately, because Simonton Windows are an American made product in West Virginia we were able to get that one window right away on the next truck. All of your windows were ordered at the same time but some how one of them didn't make it on the original delivery. Your new windows look fantastic and now that were into winter you'll be nice and warm. Thanks again for choosing Masterpiece Windows George Sullivan Masterpiece Windows 919-623-9934
Robert G.
11/2018
5.0
replacement windows
+ -1 more
Masterpiece Windows replaced all of the old wood windows in my house and wrapped the wood sills and brick molding with a siding material. All I can say is that they did fantastic work. They cut NO corners and made sure things were done correctly. The crew doing the work was a great bunch of guys who knew what they were doing. I would certainly recommend Masterpiece Windows to my friends and family.
Description of Work: Replacement of old Windows
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Thank you for your review. Avery, and his install crew are really fantastic. Every single installation they have ever done for us over the last 9 + years has turned out great. When people read the reviews like the one you posted it really helps them to find out about Masterpiece and if they choose us to replace their windows it will all turn out great just like it did for you. Thank you again for choosing Masterpiece Windows George Sullivan 919-623-9934
Heather S.
11/2018
5.0
replacement windows
+ -1 more
My experience with Masterpiece Windows was pleasant from start to finish! George is a personable salesperson, with plenty of expertise and professionalism. Avery and his installers were also amazing to work with. They showed up on time, were friendly and helpful, and talked to me about the process as they worked. I love my new windows and would highly recommend Masterpiece Windows to anyone searching for high quality windows at a fair price.
Description of Work: Window Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Masterpiece Windows
Thank You so much for your wonderful review. Every single review is a vote for our company and helps other folks who are looking for a happy outcome when replacing their windows. Because there are so many terrible carpenters out there naturally people search everywhere to read reviews to help them decide on who they want to have to their homes to give demonstrations and prices. You chose Masterpiece. And we thank you. George Sullivan Masterpiece Windows 919-623-9934
Kenny L.
10/2018
5.0
replacement windows
+ -1 more
Great experience! George was easy to work with. Avery and his crew were fantastic. We love the new windows.
Description of Work: Windows Replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Thank You Mr. [Member Name Removed] for you review. Every time we receive a positive review from customers like you it helps those who are looking to replace their windows to find out about us and become a new customer. I look forward to working with you again in the future when you do phase II. George Masterpiece Windows 919-623-9934
Carl K.
10/2018
5.0
replacement windows, doors
+ 0 more
I could not be happier with all phases of this project. The windows offered by Masterpiece are very high quality and have excellent online reviews. The pricing offered by the Masterpiece team was also excellent so it was thousands below the other quotes I got for similar quality windows. Masterpiece does this by keeping their overhead extremely low and then passing the savings onto the customer. The entire process from the initial meeting with George, through the installation was all seamless. His installation team did an excellent job, hauled off the old windows, and cleaned up all of their mess once the job was complete. I could not be happier.
Description of Work: 11 windows and 1 sliding glass door replace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Response from Masterpiece Windows
Hi Mr. and Mrs. [Member Name Removed], Thank you for your review. You have such a unique home with a beautiful view of the lake. Your new windows look fantastic and the view is now clear and like brand new especially those two huge trapezoid windows above your patio door. . Your new Simonton patio door really looks great and opens and closes so smoothly. Very nice! Thank you for mentioning how our prices were thousands less then the other companies quotes for similar high quality windows. We hear that all the time. I purposely keep our prices as low as possible not just to beat our competition but also to make it possible for our customers to get the incredible quality of the Simonton Windows at a very affordable price. Plus you get to have Avery and his professional install crew on the job. Let me know when you're ready to do phase II. George Sullivan Masterpiece Windows 919-623-9934
David J.
10/2018
5.0
replacement windows
+ -1 more
Our experience was amazing! George was very helpful throughout the process. We needed almost all of the windows in our house replaced and George helped us to get the best bang for our buck! My only regret is that we didn't have every single window replaced!! We plan to do that in the not too distant future :) Avery's work was thorough and the results are high quality. Our new windows beautiful and really make our 20 year old house look like it was just custom built. I look forward to working with George, Avery, and their crew very soon to do the rest of the windows and likely replace our front door with something more modern.
Description of Work: Custom window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Masterpiece Windows
Thank You Mr. [Member Name Removed] for your wonderful review. Your house is amazing! and your new windows and patio door only add to its beauty. I look forward to working with you on your next phase of windows replacement. George Masterpiece Windows 919-623-9934
Sabrina K.
09/2018
5.0
replacement windows
+ -1 more
George is courteous, punctual and transparent about the pricing. Their pricing was very straightforward and reasonable compared with the other quotes we received. The installer Avery has a reputation for his workmanship and this was as important to us as the product itself. We are very pleased with our new sliding patio door and the installation. We initially called Masterpiece to replace our patio door and plan to use them to replace the rest of the windows in our home.
Description of Work: Replaced sliding patio door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Masterpiece Windows
Hi Mrs. [Member Name Removed], Thank you so much for your wonderful review. Your new door looks great. I look forward to helping you in the future with replacing your windows. George
Ted H.
08/2018
5.0
replacement windows, woodworking
+ 0 more
From the beginning of the process of meeting with George to final installation I was very happy with the quality of service, product, and professionalism by Masterpiece Windows. The transparency of the costs on a per window basis was what initially made them stand out to me, and their continued efforts to take care of me as a customer was impressive. The total cost was the lowest of the 4 quotes that I got and it was completely transparent to me what I was paying for. Everyone else refused to give me even a modest breakdown of the costs. The installation team was courteous and professional, and on time to start and on time to finish. I am not an expert, but I believe the workmanship was of a very high quality as well. I would recommend Masterpiece Windows to anyone. Bottom line, I was impressed and pleased from start to finish.
Description of Work: Replacement of 42 windows in 3 story house as well as some wood repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$26,000
Response from Masterpiece Windows
Thank You Mr. [Member Name Removed] for your great review. As you mentioned our prices are very affordable. We keep our overhead very low so we can offer amazing windows and doors that usually cost a lot, for a price that no one can compete with. I remember the days when I worked for different window companies. Their high over head caused them to have to either offer high quality at a high price or they would sell low quality with a lot of mark up so they could make a bunch of sales drops if the customer would buy right then under their high pressure sales tactics. We don't have to pressure our customers because we are able to sell the amazing Simonton window at a very low price and have Avery our installer and his crew put them in with absolute perfection. We don't start high then make the customer jump through a bunch of hoops to whittle the price down. We don't have sales and we don't have fake promotions. Just very affordable prices every day. You had 42 windows, many that were 1/2 rounds. Our prices made it possible for you to do them all at once. I think it came out amazing. You have a very nice home and deserved the very best. We are the lucky company that you chose and we are very grateful that you did. George Sullivan Masterpiece Windows 919-623-9934
Jonathan R.
07/2018
5.0
replacement windows
+ -1 more
The sales process was much easier than what we experienced with other companies. George was straightforward with his pricing and flexible with the terms of the contract. Communication with George and the installer was great, and both were punctual when we met. Installation went smoothly and we are happy with the quality of the work.
Description of Work: Replaced 10 double hung and a bow
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Michelle P.
06/2018
5.0
replacement windows
+ -1 more
Service went very well. Ordered windows and got them installed in about 5 weeks. 50% deposit and 50% upon completion. Job went very well, and new windows look amazing. We changed out from standard single hung in our sunroom to a large picture window on the back wall, and sliders on the side walls. They look absolutely amazing. George was a lot of fun to work with, and Avery his installer did a great job. Unfortunately, forgot to get before photos, but the after's are fantastic. We will be using George and Avery to finish up the rest of our windows as we get the funds.
Description of Work: Needed windows replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Response from Masterpiece Windows
Hi Mr. and Mrs [Member Name Removed], Thank you for your wonderful review. I wish we did take the before pictures to show everyone the amazing difference your new windows have made in your sunroom. Before, you had three single hung windows on each wall with a lot of grids that really blocked your view of the lake and made the room very dark. Now with your huge picture window, your three-lite slider and double slider all you see is light and beauty and a fantastic view. Both of you were very fun to work with and will always be special to me. Thank you very much for choosing Masterpiece Windows George Sullivan Masterpiece Windows 919-623-9934
Ashley D.
04/2018
5.0
replacement windows
+ -1 more
I had gotten several quotes, all within $500-600 of each other, so the choice came down to the knowledge of the salesperson. I had used one company in the past on another house, and even though they were going to give me a $2,000 discount for repeat business, I went with Masterpiece instead. The previous company came out, looked at the windows from the outside, made a couple of measurements then left. George from Masterpiece measured every window and noted the drastic drop of the window frame due to manual crank mechanisms. He had his installer, Avery, come out and look as well. I felt they both took the time to give an accurate scope of the work needed and the price reflected that. The windows came in about 4 weeks and Avery called to schedule the install. He was polite and on time. He did an AMAZING job of removing the old stuff and adding new trim and sills where needed. They cleaned everything up when they left, and they cleaned it well. I am super thankful I chose Masterpiece!! I am certain the other companies would have run into issues with those cranks without inspecting them first.
Description of Work: New windows & removal of old cranks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Masterpiece Windows
HI MR. [Member Name Removed], Thank you for the review. I am so thankful you gave such a glowing review to us at Masterpiece. What a transformation from your old crank out awning windows to the beautiful windows we installed. This was not a job for an inexperienced carpenter. Very complicated and time consuming as you know, but Avery the installer did an amazing job. His skills are evident especially when the carpentry required needs a true craftsman. Thank you for choosing Masterpiece. George Masterpiece Windows 919-590-9938
Erika H.
01/2018
5.0
replacement windows, doors
+ 0 more
Overall, the whole process was a very smooth and we’re very pleased with the results. We had all the windows in our house replaced (qty 11) as well as our existing french door replaced w a sliding glassdoor. Our house was built in the early 80s and what was there was part of the original construction, so they were in need of replacing! We reached out to four different vendors and did quite a bit of research before we finally decided to go with Masterpiece Windows. George was great and came out to house and answered our many, many questions. He was very responsive and even worked w us over email, which helped me out a lot. There was plenty of communication through the whole process, even through installation. All of the new downstairs windows and the sliding door are shatter resistant glass, which is apparently an usual request, but Masterpiece handled it no problem. Their overall price was quite a bit cheaper than the other companies who gave us pricing; one company came out but never replied back w a quote and the other company couldn’t provide the shatter resistant glass. We scheduled the installation a few weeks in advance (mostly for our timing limitations) and Avery, the foreman, had come out prior to installation to walk the area and take final measurements for the window order. The install team arrived when they said they would on the installation day. They knocked out changing all 11 windows and the one door over a 2-day weekend; they ran a bit late on Sunday so the install ate into the clean up time and policing up little debris, but for as much as they got done and for the fact that it was dark during clean up, it was totally fine. The siding looks exactly like it did prior to installation, which is what we were concerned about! The windows have been installed for over a month and we haven’t had any issues - they look great, they move smoothly, and (most importantly) nothing is leaking! Right after the installation, there was a cold snap with the snow and the temps into the single digits and the windows have been impressive. Standing with my face literally an inch from the glass I couldn’t feel any cold until I actually touched the glass and there was no draft or temperature differential around the edges or anything. If I had it to do over again, I wouldn’t do anything differently. Thanks so much!
Description of Work: Windows and Sliding Door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Masterpiece Windows
Please enter what you would like the response to look like:WOW! Thank you so much for this amazing review. To think we were up against four other companies and you chose Masterpiece is such a blessing. Another important statement you made was how efficiently the Simonton Windows performed against the bitter cold and snow storm we experienced recently. Standing 1" away from the glass and still can't feel the cold. I wonder how many other people wish they cold say that after replacing their windows. And of course, the amazing installation from Avery and his Master Install Crew. At Masterpiece we know we could charge a lot more for the high quality windows we sell and The top notch installations but our approach is to provide the absolute highest quality available at a price that makes it possible for our customers to afford. Thank You Again for your great review. George Sullivan Masterpiece Windows [phone number removed]
HEATHER C.
11/2017
5.0
replacement windows
+ -1 more
AMAAAAAAZING!!!!! Quotes for both windows and installation were done quickly. All work was done in less than 2 days - entire house including 2 big picture windows. Have wanted to do this for years, but didn't think I could afford it - Masterpiece was not only top quality, but also affordable for a single retiree! Every detail was attended to and then some... I am simply over the moon with the new life that has been breathed into my dear old 1956 home. My face hurts from smiling!!!
Description of Work: Replaced all old metal frame windows with new vinyl ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Thank you Mrs [Member Name Removed], It is true, your new windows have transformed your home. Especially those two massive picture windows. It just opened up your entire house to light and what a pretty view you now have. I love all your art work and decor. Thank you so much for choosing Masterpiece Windows. I am also appreciative of one of our recent customer referring you to us. George Sullivan Masterpiece Windows 919 590-9938
Pat U.
10/2017
5.0
replacement windows
+ -1 more
Wow! George sells a great product and Avery and his crew installs them expertly! When we moved into our home 25 years ago, the replacement windows had already been done by another company. Over the years, the windows have lost their seals, panes have cracked and some of the windows no longer stayed up. It was past time to replace the replacements. We called three companies who offer replacement windows. George from Masterpiece Windows was the only one who brought visual aids! He is quite proud of the product he sells and they are great. The price was good and comparable to the estimates given by the other companies. Our windows arrived in good time and Avery and crew installed them quickly. One window arrived broken and was installed. A replacement sash was immediately ordered and will be here next week! The windows look great and they were wrapped beautifully! Much better than the original replacements! I love our new windows and the experience was great!
Description of Work: Replace 16 replacement window, including a large picture window and a garden window to replace the kitchen window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masterpiece Windows
Hi Mr. and Mrs. [Member Name Removed], Thank you for the great review. Every time a customer gives us a wonderful review, future customers are helped a great deal. Naturally, they are afraid of hiring the wrong company and having a bad experience. All of our customer are treated like family and we make sure that everything goes just right. Occasionally (Very Rarely) the glass in a sash gets cracked during shipment but we quickly order the replacement. Customer service is measured by the way things are handled when something needs to be addressed. We don't waste time and get on it immediately. We are very proud of how we treat our wonderful customers like you and thank you very much for your business. George Masterpiece Windows 919 590-9938
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
General Remodeling,
Handyman Services,
Siding
FAQ
Masterpiece Windows is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 10:00 AM - 12:00 PM
Masterpiece Windows accepts the following forms of payment: Check,CreditCard,PayPal,Zelle
Yes, Masterpiece Windows offers free project estimates.
Yes, Masterpiece Windows offers eco-friendly accreditations.
No, Masterpiece Windows does not offer a senior discount.
Yes, Masterpiece Windows offers emergency services.
Yes, Masterpiece Windows offers warranties.
Masterpiece Windows offers the following services: -Window and Door sales & installation
-Handyman Services
We do not offer electrical and/or plumbing services that require local/state permits.