ELITE TILE SYSTEMS

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We have more that 25 years in the tile business dedicated to professional service, quality, and trustworthy results. Our passion translates into a positive working relationship that reflects the true secret to our success: we care about your home as much as you do. We love to see you happy! 1. We listen. No one knows your vision better than you, and we want to make it a success. One of the best ways to ensure your goal is to listen to what you have to say, helping you clarify and define your vision for your project. Together, we find the perfect balance of design and installation to meet your unique needs. 2. Commitment to Excellence. We believe that a passionate commitment to excellence is crucial to survival in the highly competitive industry. It’s also crucial for the ongoing success of our business. That’s why we take passionate pride in each finished project and are constantly looking for ways to improve the way we serve our customers. 3. Concerned. Personal attention during every face of the project. We care about you and believe that the final look of the project should reflect the business distinctive attitudes and beliefs. 4. We are happy when you are! We keep working with you until you are completely satisfied. We believe in honest, open communication and meeting your expectations is one of our primary goals.

Business highlights

28 years of trusted experience
Se Habla Español

Services we offer

RESIDENTIAL AND COMMERCIAL. INSTALLATION OF CERAMIC, PORCELAIN, GRANITE, MARBLE, MOSAIC, GLASS AND NATURAL STONE. TILE INSTALLATION WALL, FLOOR, CEILING, INSIDE AND OUTSIDE. REPAIR, MAINTENANCE, RE-GROUT, SEALER APPLICATION. SHOWER PAN, STEAM ROOMS, CUSTOM SHOWERS. CUSTOM DESIGNS, BORDERS, BACKSPLASHES, FIREPLACES, STAIRS.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal
Zelle

Photos of past projects

Reviews

5.0167 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 126-150 of 167 reviews

Feng G.
09/2022
5.0
ceramic tile
  + -1 more
Very good and efficient work
Description of Work: Tile around fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexa M.
09/2020
5.0
ceramic tile
  + -1 more
Backsplash Replacement
Description of Work: Jayson replaced our backsplash, including demolition and disposal of our previous backsplash as well as dry wall repairs. He did a great job and we love our new white subway tile backsplash!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,215

wickham S.
05/2019
5.0
ceramic tile
  + -1 more
The job was done excellently.
Description of Work: Kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

mary T.
02/2019
5.0
ceramic tile
  + -1 more
Mike and Bruno where great!
Description of Work: Master and Bath retile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan G.
06/2017
5.0
ceramic tile
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$860

Susan G.
06/2017
5.0
ceramic tile
  + -1 more
.
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Linda Y.
07/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: we had Diego tile a kitchen backsplash with a centerpiece above the stove. We had mixed accents with the base tile and Diego was very professional and accomodating. Communication was consistently prompt and informative. He arrived and finished on time. I could not ask for a smoother experience. I am very pleased with the workmanship and would use again for future projects. I would recommend him to friends. The estimate was fair and spot on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Samuel M.
07/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Tom and his team arrived at the specified time and completed the work on schedule. The stone work performed on my fireplace was high quality.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary A.
04/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: The installer Bruno was very good. He did a great job installing our backsplash. He also maintained a very clean work area and thoroughly cleaned up when he completed the work.
Rating CategoryRating out of 5
Yes, I recommend this pro

MARYANNE G.
03/2011
4.0
ceramic tile, home remodeling
  + 0 more
professional, good work, no complaints
Description of Work: tile work in kitchen and bathroom

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kimberly P.
03/2011
5.0
ceramic tile, home remodeling, plumbing
  + 1 more
The work turned out excellent. The customer service was great. He came when he said he was coming. He was very respectful of our schedule. He was very clean. He did really good quality work, and he was very honest.
Description of Work: They renovated our master bathroom, which involved tiling and plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim V.
01/2011
5.0
ceramic tile, electrician, home remodeling, plumbing
  + 2 more
I've engaged many contractors over the last decade to help me update my 40 year old house. Diego is easily the best contractor I've ever worked with. Diego and his team did a wonderful job of converting my drab 4x8 bathroom into a beautiful and functional space. I couldn't be happier with the work he and his team performed. I look forward to engaging them again in the future once I've saved up for my next project.
Description of Work: I solicited Diego to convert a small (4x8 feet) half-bath to a full-bath in my 40 year old house. This project required construction (removing a closet, replacing drywall, replacing a section of rotted flooring, relocating an air duct), electrical (relocating light switch and light fixture, installation of new outlet and recessed light/fan), plumbing (relocating sink and toilet connections, creating new shower), and tile installation (elaborate tile work around shower, on floor, and 3 feet high around bathroom) skills. Diego was able to supply all needed skills for my project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Cheryl R.
11/2010
5.0
ceramic tile, electrician, flooring contractor, remodeling, home remodeling, plumbing
  + 4 more
This is the second time we have used this company and I cannot say too many good things about Diego, his beautiful work, his professionalism, punctuality, tidiness, and attention to detail. In addition, he is a lovely person with a gentle personality, always easy to work with, amenable to any and all suggestions, and willing to go to extra lengths to please his customer. Ours was a big job with lots of knotty problems to solve, involving extra trips to the tile store, returns of unused materials, etc. On final day he had all receipts, return slips, itemized list of work performed all written up. Every day I left a 'daily message' of concerns and things I had thought of....he took these little notes with good humor and grace. Even though the job was messy, dusty, and we were out of our bathroom for several weeks, each day he and his workers tidied up and consolidated their work materials as best they could. Recommend his company completely!
Description of Work: Complete remodel of master bath, moving plumbing, rewiring, tiling, vanity and toilet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Laura P.
10/2010
5.0
ceramic tile, flooring contractor, marble & granite
  + 1 more
I contacted Diego in July of 2010 with a couple of projects. I wanted him to completely gut out and remodel my 2nd floor bathroom, seal my kitchen countertops, and repair the tile job in my master bathroom (after another tile company majorly screwed up its installation). It is normal for me to get 2-3 price quotes from any company when doing a construction project but there are times when you "just know" that someone is perfect for the job..and in my case, that was Diego. After meeting Diego, I decided to go with him immediately and never persued the other 2 estimates. (What a good decision I made). Diego is a perfectionist. He is super skilled at his craft and he does all the work himself (and doesnt farm it out to others). He did an absolutely fantastic job on my 2nd floor bathroom and sealed my kitchen counters and made them look brand new. But what most impressed me is how he fixed the bad job of another contractor which literally had me in tears for weeks before Diego arrived. The other contractor badly installed tile, forgot to grout areas.. and left gaps with no grout in between tiles. DIEGO FIXED ALL OF THIS AND LEFT MY MASTER BATHROOM LOOKING IN SHOWROOM CONDITION. I cannot thank him enough. I would use him in a heartbeat... if only I had more tile jobs to do! You'll definitely sleep nights knowing Diego's your contractor. He has a very very strong integrity and his prices are fair. I really loved working with him.
Description of Work: I hired Diego to gut and remodel my 2nd floor bathroom, seal the kitchen countertops, and fix a bad tile installation job in my master bathroom which was done by another contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Robert C.
08/2010
5.0
ceramic tile, flooring contractor
  + 0 more
Diego and his assistant did a fantastic job. Their attention to detail was excellent and they were very responsive when we needed any changes. We were very impressed with the quality of the work and definitely plan to use their services again in the near future.
Description of Work: They first removed our old vinyl flooring, ceramic tile, shower doors, etc. in our master bath They then installed new porcelain tile, constructing a new shower pan and niches in the shower. They also handled the toilet removal and reinstallation as well as the plumbing work necessary for changing the faucets on our Jacuzzi tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,985

Asheesh C.
07/2010
5.0
ceramic tile
  + -1 more
Diego was punctual, very professional and did his work consistently. He did not stray from the work. He responded to emails and phone calls quickly and did the work as promised. We are satisfied with what was delivered. The backsplash looks awesome! We would hire him again.
Description of Work: Installed a glass tile backsplash.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Lutz H.
04/2010
5.0
ceramic tile
  + -1 more
Diego does all work himself. He uses no helpers. The resulting quality is very good. He is patient and pays attention to detail. Our job was difficult because the patio's grade was slight. Two previous contractors could not finish the job.
Description of Work: Tiled and levelled a 500 sf patio.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Jeannine R.
03/2010
5.0
ceramic tile
  + -1 more
Diego called promptly after my first e-mail contact. He drove to our house early the next morning (on icy roads) to accommodate our schedule. He is very polite and hard-working, and his craftsmanship was superb. He used much higher standards than the builder who originally installed of our shower. I was very lucky to have found someone with his skill and integrity to do the job.
Description of Work: The shower pan and cement board were replaced after we had a chronic mold problem in the grout of our shower floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

CHARLES F.
03/2010
5.0
ceramic tile
  + -1 more
Diego was spectacular. We had purchased most of the materials already and then realized that it was too big of a job for us. He had indicated what he could use and what should be returned to save us money and time. We have hardwood floors flanking the tile on 3 sides and wanted it to be same height. We also wanted it to be a clean transition without any lumps or bumps between the flooring. Diego performed all of the tasks without question or issue and it turned out spectacular. He had stated 2 days of work and due to weather conditions, the drying times were very slow. But he stayed until 8pm on the 2nd night to ensure the work was completed.
Description of Work: Slate tile installation in a foyer ensuring to match hardwood floor height and no transitions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Donna A.
12/2009
5.0
ceramic tile
  + -1 more
He was very professional and his work was excellent. He was extremely clean and did not leave any mess at all in my house. When he left, my house was clean as when he got here. When he came, we wanted him to do some work, and he saw problems that we didn?t even realize that we had, and he fix them for me.
Description of Work: He took out the old broken tiles and installed tiles in our shower and kitchen. He also put grout around all the tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Cheryl R.
11/2009
4.0
ceramic tile
  + -1 more
He did many, more things then we anticipated. He moved pipes, drywalled and ran into a few problems here & there with thresholds. All the time he was a delight to work with and was a problem solver. I can't say enough good things about him!
Description of Work: He did a renovation on our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Donna G.
11/2009
5.0
ceramic tile
  + -1 more
They were very prompt and knowledgable. I had a number of estimates, but they were one of only two that caught a particular problem I had. The gentleman who came out was very honest. The price they quoted seemed to be on a par with other estimates.
Description of Work: I contacted them for either cleaning and regrouting or repair of a shower.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron P.
08/2009
5.0
ceramic tile
  + -1 more
He was very professional and did an outstanding job. He was prompt, responsive and answered all my questions. The quality of his work was very good and I was satisfied with his service.
Description of Work: He re-tiled the whole floor and the wall in my 2 bathrooms and put new counter tops as well. He also took out the old tub and shower, and created a tile basin for the shower and put in a new tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Stephen W.
05/2009
5.0
ceramic tile
  + -1 more
The person who came to work was very professional and responsive. He came on time and finished the work in timely manner. He also explained everything really well and it was a very good experience. He did a magnificent job and I was very happy with his quality of service.
Description of Work: They put the tile flooring in the sunroom and also put tiles on the steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,003

Stephen W.
03/2008
5.0
ceramic tile, flooring contractor
  + 0 more
They were great. Diego gave me good advice on materials. He showed up when he promised, did a beautiful job, cleaned up, and charged a very reasonable price. We're delighted with the work.
Description of Work: They installed a tile floor in a sun room, including a landing and steps. He also repaired some grout in a bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,003

Contact information

P.O Box 2256, Apex, NC 27502

http://www.EliteTileSystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
General Remodeling,
Marble and Granite,
Fireplaces

FAQ

ELITE TILE SYSTEMS is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

ELITE TILE SYSTEMS accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Zelle
Yes, ELITE TILE SYSTEMS offers free project estimates.
Yes, ELITE TILE SYSTEMS offers eco-friendly accreditations.
No, ELITE TILE SYSTEMS does not offer a senior discount.
No, ELITE TILE SYSTEMS does not offer emergency services.
Yes, ELITE TILE SYSTEMS offers warranties.
ELITE TILE SYSTEMS offers the following services: RESIDENTIAL AND COMMERCIAL. INSTALLATION OF CERAMIC, PORCELAIN, GRANITE, MARBLE, MOSAIC, GLASS AND NATURAL STONE. TILE INSTALLATION WALL, FLOOR, CEILING, INSIDE AND OUTSIDE. REPAIR, MAINTENANCE, RE-GROUT, SEALER APPLICATION. SHOWER PAN, STEAM ROOMS, CUSTOM SHOWERS. CUSTOM DESIGNS, BORDERS, BACKSPLASHES, FIREPLACES, STAIRS.

Contact information

P.O Box 2256, Apex, NC 27502

http://www.EliteTileSystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed