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Chimney Keepers

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

Under new ownership as of Spring 2020. Since 1993, Chimney Keepers has been cleaning and repairing chimneys and gas fireplaces in and around the Raleigh, Garner, Clayton, Cary, Apex, Fuquay-Varina, and Holly Springs, North Carolina.

Business highlights

32 years of trusted experience

Services we offer

Chimney Cleaning, Gas Fireplace Service and Repair, Chimney Cap and Chase Top Installation, Chimney Repair, Chimney Sweep. Dryer Vent Cleaning. Fireplaces. Gas Logs. Masonry.

Services we don't offer

air duct cleaning

Amenities



Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.880 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
5%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 80 reviews

Les T.
05/2018
5.0
chimney sweep
  + -1 more
they fixed the problem
Description of Work: Gas logs kept going out

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill B.
03/2016
4.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Chimney chase cover replaced. Got some paint on the deck. I found nails in my driveway after they had completed their work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Paula S.
02/2016
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: My gas logs fireplace kept going out suddenly along with the pilot light. Carl diagnosed the problem and said it needed a new pilot assembly and one other part, an igniter. He repaired everything but didn't have an igniter in his truck at the time. On his own, he dropped by my home when he was in the neighborhood and brought the new part and installed it without charging me extra. He was knowledgeable, polite, professional, and got the job done in a timely manner. Will definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Deborah L.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: cleaned chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Lisa S.
08/2015
5.0
chimney sweep, gas logs
  + 0 more
unknown
Description of Work: Evaluated and repaired gas logs. Very knowledgeable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan E.
03/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned chimney. Very nice, personable, helpful, on time and got the job done quickly. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Florence T.
12/2014
5.0
chimney sweep, gas logs
  + 0 more
unknown
Description of Work: Cleaned, serviced gas logs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Harrison M.
09/2014
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
unknown
Description of Work: While buying a house with a quick closing date, Chimney Keepers was able to work in a fireplace and chimney inspection before the due diligence date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Lisa J.
06/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: They did an cleaning and inspection. They did a great job and even advised me on something I didn't know about. Very helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David C.
04/2014
3.0
carpet cleaners, chimney sweep
  + 0 more
unknown
Description of Work: Never followed up after initial call. I went with someone else.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Chimney Keepers
not sure they are referring to correct company.

Deborah L.
02/2014
5.0
fireplaces
  + -1 more
.
Description of Work: Serviced my gas log fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

linda M.
02/2014
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: Cleaning washing installed damper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Randy S.
08/2008
5.0
chimney sweep
  + -1 more
Very Profesional and believable. Was very neat in work. Check all parts to make sure they worked properly. Suggested a cleaning schedule of 2-3 years based on the way that we burn wood and the condition of stove after 2 winters.
Description of Work: Check two existing fireplaces and evaluated them for nonuse. Gave advise on ventless firelogs and then went to work on cleaning and checking woodstove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Chimney Keepers
THANK YOU FOR YOUR BUSINESS, WE LOOK FORWARD TO SERVING YOUR CLEANING NEED IN THE FUTURE. THANKS AGAIN. CARL N.,PS WE CAN CLEAN THE CARPET, UPHOLSTERY, TILE N GROUT AS WELL.

Dave K.
06/2008
5.0
chimney sweep
  + -1 more
On Angie's List recommendation I called them. They came on-time and did the work. They cleaned up after they were done. They were very good.
Description of Work: They removed a wood burning fireplace insert.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Chimney Keepers
THANKS FOR YOUR BUSINESS. WE LOOK FORWARD TO SERVING YOU NEED AGAIN AND APPRECIATE YOUR TRUST IN US. ALSO TO REMIND YOU WE CLEAN CARPET, UPHOLSTERY AND TILE GROUT AS WELL...

BLAKE S.
01/2008
5.0
chimney sweep
  + -1 more
Outstanding company. Carl was right on time and inspected the three chimneys in our new house. We thought that they were going to need a cleaning since the house is about 40 years old. After inspecting all three chimneys, Carl told told us that they did not need to be cleaned. This saved us a substantial amount of money and I want to thank Carl for his honest opinion and service. I highly recommend him.
Description of Work: Inspect and clean chimneys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Jason G.
12/2007
5.0
chimney repair
  + -1 more
I wanted to have the chimney and fireplace of my recently purchased home inspected and cleaned (if necessary) because I was unsure how well it had been maintained by the previous owner. They were pretty busy when I called during the holiday season, but I was able to book an appointment for just after Christmas. Carl arrived on time and was friendly and professional. He inspected the chimney and fireplace and determined that it was in good condition and that a cleaning wasn't necessary at this time. He also educated me about what maintenance was likely to be needed in the future, what safety issues to watch for, how to most efficiently use my fireplace, and (since I don't plan to use it much) how to determine in the future when the chimney needs to be swept. He also left a free sample bottle of carpet cleaner (he has a floor cleaning business, too). I definitely plan to use Chimney Keepers again in the future.
Description of Work: Chimney and fireplace inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Tammy S.
09/2007
5.0
chimney sweep
  + -1 more
Carl was great to talk with on the phone - very energetic guy! There was a small communication error, but I think it's because I scheduled this out over a week ahead and at a home I'm not living in, so I needed to let Carl know where a key would be left for him. He was there when he said he would be and called ahead, I just didn't need the call ahead. When I stopped by the house after he was there, other than the chimney being clean, I couldn't even tell they'd been there. And he said the damper was fine - even though the home inspector said it may need replaced and I wasn't there - Carl didn't install one just because he had an opportunity to install one and charge me for it - much appreciated!
Description of Work: Needed the chimney cleaned and the damper checked on a home purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

ed F.
09/2007
5.0
chimney caps, chimney repair
  + 0 more
The guy who came was nice and he did a good quality job. I had no idea how much something like this would cost but somehow I expected it to be a bit more expensive. So when he told me the price I was surprised.
Description of Work: They repaired the top of my chimney because it was leaking water due to a deteriorated cap, so they had to replace it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

SARAH B.
08/2007
5.0
chimney caps
  + -1 more
We called Carl to clean a chimney in our newly purchased house and to install a chimney cap. Upon inspecting the chimney, he said it hadn't been used and didn't need to be cleaned, so we saved some money. He installed the chimney cap for $150, which was his estimate. While up on the roof, he told us the chimney had some water damage and wasn't being protected. We had had a leak repaired in the attic when we moved in, and he said that the leak could be caused by bad chimney waterproofing. Although at first a bit skeptical, Carl's professionalism convinced us that we needed to have the waterproofing completed. He returned a week later and power washed the chimney and applied the waterproofing. It cost $300, which was his estimate.
Description of Work: Installed a chimney cap, pressure washed chimney, applied water proofing to brick chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Chimney Keepers
THANKS YOU FOR YOUR REPORT AND BUSINESS. I BELIEVE THIS TYPE OF CONSUMER REPORTING WILL MAKE ALL US BETTER - BETTER INFORMED AND BETTER SERVICE PROVIDERS. WE CAN ALSO TAKE CARE OF OUR CARPET, UPHOLSTERY, RUGS AND MORE. CHECK OUR SISTER SITE FOR MORE INFO. CARL NEWTON, PRESIDENT, OWNER.

LISA G.
02/2007
5.0
chimney sweep, chimney repair
  + 0 more
Professional service; cheaper than advertised because he said our chimney wasn't very dirty; ordered damper for us and assured us we can install it ourselves, thus saving us extra labor costs.
Description of Work: Inspected and cleaned chimney; removed rotten damper; ordered new damper for us (to fit our odd sized damper).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Chimney Keepers
THANK YOU FOR YOUR BUSINESS. WE LOOK FORWARD TO SERVICING YOU IN THE FUTURE.. DON'T FORGET OUR DRY VENT, CARPET & UPHOLSTERY CLEANING SERVICE AS WELL..

CLARKE N.
01/2007
5.0
air duct cleaning
  + -1 more
CARL AND ASSISTANT TOOK THEIR TIME TO GET IT JUST RIGHT, HE MEASURED THINGS SEVERAL TIMES TO MAKE SURE. THEY ALSO LISTENED TO ALL OF OUR CONCERNS. HE IS GREAT TO WORK WITH AND WILL USE HIM AGAIN IN THE FUTURE.
Description of Work: CARL AND ASSISTANT REPLACED DRYER DUCT AND VENT. THE DRYER IS ON THE SECOND FLOOR AND THE ORIGINAL DUCT WAS BETWEEN FLOORS. IT WOULD HAVE COST A LOT MORE TO REPLACE IT IN THE SAME PLACE. CARL SUGGESTED PLACING IT THROUGH TO THE ATTIC AND OUT, WHICH WE ACCEPTED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Chimney Keepers
THANKS FOR THE BUSINESS AND HOPE THE "NEW" WASHER AND DRYER ARE BETTER THAN THE OLD SET. HAVE A GOOD DAY! CARL N- CHIMNEYKEEPERS.COM ABSOLUTEBESTCARPETCARE.COM P.S. BE SURE TO LET ME KNOW WHEN YOU WANT TO GET THE CARPET CLEANED.

MAX L.
10/2006
5.0
chimney sweep, masonry
  + 0 more
Carl communicated promptly when he could come, was there on time, and did a great job both cleaning and repairing the fireplace. We'd definitely use him again.
Description of Work: We asked Carl to sweep our 3-story chimney and repair the broken back wall of our fireplace.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

08/2006
5.0
chimney repair
  + -1 more
THEY LOOKED AND ACTED VERY PROFESSIONAL. THEY DID THE JOB VERY FAST AND IT WAS EFFICIENT. THE GUYS WERE ON TIME. THE JOB WAS DONE RIGHT. IT LOOKS GREAT.
Description of Work: THEY REBRICKED THE TOP OF MY CHIMNEY AND PUT A NEW GUARD ON IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

SCH E.
06/2006
5.0
chimney sweep
  + -1 more
Carl has been our "Chimney guy" since the mid 90's coming annually to clean the the soot from a well-used woodburning stove. In this 10 years, he's also done some minor repairs on the roof and extended our outside flue which reduced downdrafts. He also installed gas logs in a rental home. All work done to our satisfaction. Never missed his appointment time. He sends newsletters periodically. We trust him to be in the house without us being there. And value his honesty and never having to clean up after he's done his job. I can't tell if his price is competitive with other vendors, but we are satisfied that the job he does is of good value to us for what we pay.
Description of Work: Cleaning a 3-story high chimney and its free-standing wood burning stove. Also, does a roof inspection for us to help evaluate any potential issues. The wood stove burns about 1-2 cords of wood each season so we have the cleaning done annually. Work is done efficiently and without leaving any soot behind. He puts mats and covers down to protect floors and furniture from soot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Chimney Keepers
THANKS FOR THE GOOD REVIEW, WE APPRECIATE IT AND LOOK FORWARD TO HELPING YOU AND YOUR FRIENDS IN THE FUTURE FOR YOUR CHIMNEY AND CARPET CLEANING NEEDS..CARL NEWTON CHIMNEYKEEPERS.COM ABSOLUTEBESTCARPETCARE.COM

06/2006
5.0
chimney sweep
  + -1 more
THEY CAME WHEN THEY SAID THAT WOULD. THEY DID THE WORK RIGHT AND DID WHAT THEY PROMISED TO. THEY HAD THE BEST PRICE OUT OF THE BUNCH. THEY ARE VERY PROFESSIONAL AND THOROUGH.
Description of Work: THEY CLEANED OUR CHIMNEY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

Eldon Ln., Apex, NC 27502

http://www.chimneykeepers.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Gas Logs,
Fireplaces,
Dryer Vent Cleaning,
Air Duct Cleaning,
Carpet Cleaning,
Masonry

FAQ

Chimney Keepers is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Chimney Keepers accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, Chimney Keepers does not offer free project estimates.
Yes, Chimney Keepers offers eco-friendly accreditations.
No, Chimney Keepers does not offer a senior discount.
No, Chimney Keepers does not offer emergency services.
No, Chimney Keepers does not offer warranties.
Chimney Keepers offers the following services: Chimney Cleaning, Gas Fireplace Service and Repair, Chimney Cap and Chase Top Installation, Chimney Repair, Chimney Sweep. Dryer Vent Cleaning. Fireplaces. Gas Logs. Masonry.
air duct cleaning

Contact information

Eldon Ln., Apex, NC 27502

http://www.chimneykeepers.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM