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Apex Lock and Key Locksmith

Locksmiths, Handyman Services, Home Security Systems

About us

Super Service Award Winner for 7 straight years! Apex Lock and Key Locksmith is full service locksmith based in Apex, NC. We offer mobile locksmith service for Apex, Cary, Morrisville, Holly Springs, Fuquay Varina, and Raleigh, NC. We are happy to provide our community with services such as Free Emergency Infant Lockout Service, and discounts for Fire/EMS, Military, Police, Teachers, Students, Nurses and Seniors. We are dedicated to 100% customer satisfaction. Please give us a call if we can help out with any of your locksmith needs! Give us a call at 919-387-3884 for a free and friendly over the phone estimate.

Business highlights

21 years of trusted experience

Services we offer

Full Service Locksmith - Re-Key Locks - Hardware Installation - Lockout Service - Residential - Commercial - Automotive - Safe Sales and Service - Storefront - Custom Doors and Hardware

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0258 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 258 reviews

Betty H.
01/2013
5.0
locksmith
  + -1 more
Wonderful people to work with. Kept me informed about their schedule for that day. They were running late and so in addition to the Angie's List discount, they gave me a discount for the delay in arrival. The gentleman got right to work and finished in a reasonable amount of time.. Job well done. Keys work great! Sorry it took me so long to write the review.
Description of Work: I recently purchased a house and wanted the locks re-keyed. In addition there was no dead bolt on the garage side door. I requested all locks to be re-keyed alike; add the dead bolt to the garage side door and make several additional keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan R.
01/2013
5.0
locksmith
  + -1 more
They did a really nice job. I called them and made an appointment. He was going to be a little late, but they called me and informed me. He did a great job and did a great job with no more. They gave me a decent Angie's List discount and I would highly recommend them. He is a very nice and professional man.
Description of Work: He fixed three locks for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Michael B.
12/2012
5.0
locksmith
  + -1 more
Luke showed up exactly when he said he would. He was incredibly professional, went right to work and had the job finished in 15 minutes. I would not hesitate to call these guys again, or recommend them. Very, very impressed! Thanks for the great work, and the same-day service!
Description of Work: Reinstalled deadbolt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

James F.
11/2012
5.0
locksmith
  + -1 more
They give Angie's List members a 10% discount and five free keys with this service. All of the keys worked in the new locks. What I especially liked was that one of the guys showed me why the deadbolt was a little hard to turn on one of the doors: the deadbolt was not completely aligned with the hole in the doorframe; the door appears to have sagged a little bit. He worked a little on the hole in the doorframe so that the bolt goes into to make it work more easily. Also he showed me something that I never knew: if the bolt is not fully extended, a small amount of wiggling can make the deadbolt retract and unlock the door!! So now I know to make sure that the deadbolt is completely extended when I lock the door.
Description of Work: I had Apex re-key the deadbolt locks on two doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88.5

Joseph H.
11/2012
5.0
locksmith
  + -1 more
Luke was very professional and pleasant to deal with. He re-keyed two locks and tested all six new duplicate keys in all of the locks in our house. He made an adjustment to one of the locks where the new keys did not work. I highly recommend Apex Lock and Key, and especially Luke, for doing an outstanding job while being courteous and professional.
Description of Work: Luke from Apex Lock and Key rekeyed two locks and made an additional six duplicate keys for my house. I was having difficulty with a couple of locks that had been installed with replacement doors and keys made at Home Depot or Lowes worked randomly in my door locks. I called Apex Lock and Key to make duplicates that would work in all of our doors and dead bolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Nora W.
11/2012
5.0
locksmith
  + -1 more
I recently purchased a home and hired Ape Lock and Key to rekey the house on moving day. I had no trouble making an appointment. I called on a Wednesday and was able to schedule an appointment for the following Saturday. They were on time and very professional. They worked diligently and quickly in the chaos that is moving day. The total bill came to exactly what I was quoted, and they honored both their advertised special as well as an Angie's list special. I would definitely use them again in the future.
Description of Work: Rekeying of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Scott J.
07/2012
5.0
locksmith
  + -1 more
Our spare key was stolen and we were concern about the security of our locks. We called Apex Lock and Key in the morning and they came out that afternoon.
Description of Work: Apex Lock and Key came out the afternoon we called. They rekeyed locks and deadbolts on 5 doors. They were quick and professional. They also gave us 5 free keys. Overall excellent service, we highly recommend. This was much less expension than replacing all the locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Costel D.
06/2012
5.0
locksmith
  + -1 more
We highly recommend Apex Lock and Key. Very good customer service, experienced staff and accommodating. Keep up the good work :)
Description of Work: My husband and I just closed on a home and needed to have our locks changed to our front door and back door. We got online and searched for locksmiths in the area. We came across their website (where we saw the Angies List award). Anxious to get it done as soon as possible to have peace of mind, we called and set up an appointment. The person that answered set it for the same day which was great since accommodating our schedule is often tough. Luke came right out. He was on time and got right to it. Before beginning the work, he explained what needed to be done so both of us were aware. He was polite and once the work was complete we got our keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Karen R.
06/2012
5.0
locksmith
  + -1 more
It went extremely well. I got an appt the day after I called (I couldn't fit them in the day I called, but they would have been able to come the same day). Benjamin showed up on time, was professional, polite and friendly. He showed me what was wrong and explained what needed to be done. The work was done quickly and neatly and the lock has never worked that well for me. He also offered to lubricate other locks, but I'm in a townhome that only requires a key for the front door.
Description of Work: I had been unable to get my front door key into the lock. A few days prior, I'd hosed down a mud wasp nest over the front door and figured there was dirt/mud in there. The lock was cleaned and lubricated, and apparently the builder also didn't properly reset the lock when I moved in, so that was fixed as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77.13

Laura K.
06/2012
5.0
locksmith
  + -1 more
Luke was right on time. Very professional and polite. I would call them again in a heartbeat. Highly recommend them!
Description of Work: Had 7 locks re-keyed and 2 locks adjusted to lock smoother.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$221

Diane K.
04/2012
5.0
locksmith
  + -1 more
They were very prompt, and conscientious. They provided everything I asked for. I don't remember exactly what they charged, but I remember it was reasonable. We have used them since.
Description of Work: I used Apex Lock & Key for locksmith services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert L.
04/2012
5.0
locksmith
  + -1 more
I used them because I had an Angie’s List coupon. The price was competitive. From the Angie’s List ratings I figured I would get decent service from these guys. They were very accommodating and they did the work. They were very careful not to marrow the face of the deadbolt locks. When I called he was very willing to make the appointment when I was going to be available. They were very punctual.
Description of Work: I had two new exterior doors installed. They rekeyed the doors to my old key so that I could use the same key on all of my locks. They rekeyed 5 locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Terrance O.
04/2012
4.0
locksmith
  + -1 more
They were courteous. They cleaned up their mess. They were very good and professional.
Description of Work: He replaced about 12 locks.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Jeffrey G.
02/2012
5.0
locksmith
  + -1 more
He was really good and came out to fix the issue. He gave me suggestions on what other things I needed. He wasn't forceful about it or trying to sell me anything. He also went around and did extra service on top of it just to make sure all the locks were in working order. It was expensive but it was on target from what I understand. I would definitely use them again because they were really good.
Description of Work: I used Apex Lock and Key for locksmith services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy M.
02/2012
5.0
locksmith
  + -1 more
They are very prompt, and I like they are able to provide same day service.
Description of Work: They’ve rekeyed a door, and repaired a few broken locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne M.
02/2012
5.0
locksmith
  + -1 more
I found this company on Angie's List and was very satisfied with the service I received. I had an appointment for 2:30 this afternoon and there was an opening earlier and so the technician called and asked if I wanted them to come out early. I did and the lock set was replaced and keyed to my existing keys very quickly. The replacement lock set appears to be of much better quality than the one that was originally there. I was impressed by the professionalism of the technician.
Description of Work: My door knob had fallen apart and I needed it replaced today. The technician was able to come out today and and even was able to come out earlier than our appointment. He replaced the lock set with a better quality one and also keyed it to match my existing key. I am very satisfied with the service I received.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Melissa F.
01/2012
5.0
locksmith
  + -1 more
I found the locksmith through Angies List, and I was 100% satisfied. I had to re-schedule the date of my appointment, and he was able to accommodate me without any trouble. The man arrived and was very professional. We walked through the house so he could see what I wanted done. He removed the cylinders from the locks, and moved his truck to a flat road to re-key the locks. He came back and re-installed the cylinders, then we tested all of the locks. Overall, the locksmith was very professional, and I would certainly call him back.
Description of Work: Re-key the cylinders in 6 locks. Purchased a new lock/knob assembly. The service came with 5 new keys.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208.29

Karen S.
10/2011
5.0
locksmith
  + -1 more
I thought they were going to end up having to re-key the whole house and I’ve used them twice now. So each time they’ve come out, they’ve done sort of the least invasive and least expensive repair work to get the problem fixed. There were times that we’ve had them and they could have said that we would have to re-key the whole house, and I would have no way of knowing whether it’s true or not. They were prompt and they arrived when they said they would. They did the job very quickly and there was no mess. They’ve always been reasonably priced. I think each time I ended up paying just the basic service amount. We will use their services again in the future.
Description of Work: We used Apex Lock and Key Locksmith. We last used their services in August. We were having a problem where our door had sort of settled. So the tumbler was not hitting the area right and so we could not use our deadbolt. They came out and were able to fix that. They basically ended up sort of making a little cut, so that the tumbler would go into that little space and we could use our deadbolt again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Joan D.
10/2011
5.0
locksmith
  + -1 more
William arrived right on time. Re-keyed the four locks and disabled the two knob-locks. I never would have thought to disable the twist knob locks, but he was so right - too easy to lock myself out! Made new keys for me. I am completely pleased with both the service and the price. Definitely would recommend him!
Description of Work: William re-keyed four locks. Two of the doors had twist knob locks under the dead bolts and he suggested disabling them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127.6

Ellen P.
07/2011
5.0
locksmith
  + -1 more
Excellent response and service. Locksmith arrived within one and a half hours of call. Was able to fix the dead-bolt portion of the lock so that the door could be closed and keys could open the door.
Description of Work: Fixed a dead-bolt stuck in the open position with the door open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

David R.
06/2011
5.0
locksmith
  + -1 more
Went great. Second time we have used them. Highly recommended. They show up when promised and no surprises.
Description of Work: Re-keyed 4 locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Michael K.
06/2011
5.0
locksmith
  + -1 more
The guys were very friendly and did a great job ; giving us their suggestions as to what would work best for us . They rekeyd all the locks in the house and the in-laws suite so that now everyone has one key to get in and out andour house is more secure. They also were quick and very friendluy and professional. I would highly recommend them
Description of Work: Rejkeyed all doors in the house and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeffrey G.
06/2011
5.0
locksmith
  + -1 more
The locksmith arrived at the scheduled time and understood the work that was required. The lock that was malfunctioning was repaired very handily and the other exterior locks were lubricated by the locksmith as a part of the service. The locksmith suggested additional work that should be completed, but did not press me to have it completed at that time. I will schedule the work at a later date and was glad to have the suggestion. All work was completed efficiently and as requested. Excellent experience!
Description of Work: Lock repair and duplicate key cutting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Maria L.
05/2011
5.0
locksmith
  + -1 more
It went very well. Prompt , professional and reasonably priced. Very courteous. Very impressed, would recommend to anyone.
Description of Work: I needed my whole house rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ARCHIE C.
04/2011
5.0
locksmith
  + -1 more
I lost key to alarm box. Apex Lock & Key came and put in a new lock with new keys.
Description of Work: Replaced lock on security alarm box inside home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Contact information

1200 E Williams St Ste A, Apex, NC 27502

http://www.apexlockandkey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
880
Trade License Locale
NC
Trade License Authority
North Carolina Locksmith Licensing Board
Trade License Expiration
07/12/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Handyman Services,
Home Security Systems

FAQ

Apex Lock and Key Locksmith is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Apex Lock and Key Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Apex Lock and Key Locksmith does not offer free project estimates.
Yes, Apex Lock and Key Locksmith offers eco-friendly accreditations.
Yes, Apex Lock and Key Locksmith offers a 10% senior discount.
No, Apex Lock and Key Locksmith does not offer emergency services.
Yes, Apex Lock and Key Locksmith offers warranties.
Apex Lock and Key Locksmith offers the following services: Full Service Locksmith - Re-Key Locks - Hardware Installation - Lockout Service - Residential - Commercial - Automotive - Safe Sales and Service - Storefront - Custom Doors and Hardware

Contact information

1200 E Williams St Ste A, Apex, NC 27502

http://www.apexlockandkey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed