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Apex Lock and Key Locksmith

Locksmiths, Handyman Services, Home Security Systems

About us

Super Service Award Winner for 7 straight years! Apex Lock and Key Locksmith is full service locksmith based in Apex, NC. We offer mobile locksmith service for Apex, Cary, Morrisville, Holly Springs, Fuquay Varina, and Raleigh, NC. We are happy to provide our community with services such as Free Emergency Infant Lockout Service, and discounts for Fire/EMS, Military, Police, Teachers, Students, Nurses and Seniors. We are dedicated to 100% customer satisfaction. Please give us a call if we can help out with any of your locksmith needs! Give us a call at 919-387-3884 for a free and friendly over the phone estimate.

Business highlights

21 years of trusted experience

Services we offer

Full Service Locksmith - Re-Key Locks - Hardware Installation - Lockout Service - Residential - Commercial - Automotive - Safe Sales and Service - Storefront - Custom Doors and Hardware

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0258 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 258 reviews

Walter S.
10/2020
5.0
locksmith
  + -1 more
I was worried because the old locks had different dimensions than ones sold today. The locksmith simply bored new holes over the old ones, so the new locks look original. I like the way the door, now, closes tightly against the weatherstripping. I think the price was reasonable.
Description of Work: Replace double-keyed dead-bolt and keyed door knob - in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$260

Donna J.
09/2020
5.0
locksmith, home security systems
  + 0 more
They called back right away, showed up when they said they would and charged a reasonable fee.
Description of Work: Front door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
06/2020
5.0
locksmith
  + -1 more
Went smoothly, technician called ahead letting me know he was on his way. Work completed as requested.
Description of Work: replace 2 door handles

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Peter L.
05/2020
4.0
locksmith
  + -1 more
Apex Lock and Key responded to our request for service almost instantaneously and sent a locksmith to our home immediately. The locksmith was thorough, courteous and professional. However, we purchased five key copies to our home but some keys do not work well in some locks and one key was bent.
Description of Work: Rekeying locks on a house.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Ken K.
02/2020
5.0
locksmith
  + -1 more
Everything was perfect. Juan was on time, did a great job and cleaned up afterwards. Would definitely recommend and hire again/
Description of Work: install 2 deadbolts and change storm door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$478

Misty A.
02/2020
5.0
locksmith
  + -1 more
I was really impressed - Juan showed up on time and was extremely knowledgable and courteous. He spent 3 1/2 hours working straight through with no break to replace the door knobs, strike plates, and deadbolts on three of my doors. He made sure my outside doors were keyed the same and that I had extra keys. Then he fixed the strike plates on my interior doors because they weren't shutting properly. I am very happy with Apex Lock and Key.
Description of Work: Door knobs / deadbolts replaced and strike plates fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

HENRY W.
04/2019
5.0
locksmith
  + -1 more
Went great, very professional with good price and fast service.
Description of Work: laser key cut and fob programmed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katelin H.
01/2019
5.0
locksmith
  + -1 more
Apex Lock and Key was wonderful. They were able to come to our house the same day that I called, arrived on time, and gave us good recommendations on what locks to get. The pricing was straightforward and explained well to us so we were not surprised by anything on the bill. The locksmith that came out, Jose, was patient with us, explained things well, and did a great job. I would highly recommend them and would hire them again if we had a need for locksmith services in the future.
Description of Work: House Rekeying/Replacing Locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth S.
01/2019
5.0
locksmith
  + -1 more
This was a fairly complicated job as the lock and doorknob on a sunroom metal door were out of alignment due to movement of structure. There was very little wiggle room to align the door so that it closed with ease without major reconstruction/removal of the door itself. The technican was awesome. He worked for several hours and replaced and realigned things till everything worked perfectly. Door seals properly, lock works fluidly and door handle closes without any exertion. New lock is exactly what I wanted and was keyed to match the house locks in my home. Totally satisfied with his professionalism and tenacity.
Description of Work: I needed a deadbolt installed and doorknob strikepad aligned. Also needed the new lock rekeyed to existing locks in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$318

Warren S.
10/2018
5.0
locksmith
  + -1 more
It went great considering the embarrassment. Apex Lock and Key arrived exactly when they said they would, completed the task of letting me in my home and charged exactly what they said they would. And, at my request, they offered some advice as to how I could improve my home security (without any sales pressure). I'd hire them again anytime, although I hope next time it is to install new locks on my home.
Description of Work: I locked myself out of my house and had to call Apex Lock and Key to let me in. While the service was on time and excellent, take it from me, hide a key outside and don't make this mistake in the first place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jenniffer W.
06/2018
5.0
locksmith
  + -1 more
Always great to work with Ape Lock and Key!
Description of Work: Re-Key a home for a Client

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth D.
06/2018
5.0
locksmith
  + -1 more
Apex was awesome. Came same day and reasonably priced. Would recommend to anyone in the area!
Description of Work: Fixed and rekeyed locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

KARL H. P.
04/2018
5.0
locksmith
  + -1 more
Excellent. Prices were fair and work completed quickly and on time. Will use again for locksmith services.
Description of Work: New Home Re-key

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric B.
04/2018
5.0
locksmith
  + -1 more
I called Apex Lock and Key Locksmith and spoke with John to set up an appointment to have a new deadbolt installed. John was very knowledge and quickly gave me an estimate and let me know that Juan would my locksmith for my appointment. On the day of the appointment, Juan called ahead to let me know that he would be on time. Juan was prompt, courteous, and diligent; he quickly installed my new deadbolt and then showed me how to configure it (keypad deadbolt).
Description of Work: New Deadbolt Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda R.
01/2018
5.0
locksmith
  + -1 more
Had them out when I first moved into my house 5 years ago to repair (I thought) a front door lock that I had difficulty opening. Turned out some idiot had installed a one-way security lock designed for an office so that once you left (i.e., when there was a fire), you couldn't get back in. So although there was a key to the front door, it almost never worked. The servicerman from Apex Lock and Key, although he'd never encountered this kind of lock before, stuck with it until he figured out the problem. It took a couple of trips to determine the problem and then get and install a new lockset, but I've had no problems with it since. The second visit was just recently, when the button on the garage door lockset stuck inside the door. A serviceman came out the same day and replaced it. Then that afternoon, I noticed it was difficult to get the deadbolt to line up and lock properly, so I called back. The same serviceman came out, spent about 20 minutes working on the alignment and fixed it at no charge. (The cost of the service is from this visit and includes the charge for the new lockset.) Very happy with these folks, and they're opening a store in Cary, as well. Highly recommend them.
Description of Work: Front and garage door locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.19

Catherine T.
12/2017
5.0
locksmith
  + -1 more
They were great. We would definitely use them again,
Description of Work: Rekeyed to locks on our new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Charles K.
11/2017
5.0
locksmith
  + -1 more
I called hoping for a next day service but they had an opening the same afternoon. Arrived on time. Very professional. Rekeyed my home locks and gave me 5 good quality new keys.
Description of Work: Rekey my home. 2 locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert C.
10/2017
5.0
locksmith
  + -1 more
They were professional, courteous, punctual and effective. I would hire them again.
Description of Work: Changed out locks on new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth C.
10/2017
5.0
locksmith
  + -1 more
The tech was on time and the work was completed in no time.
Description of Work: I had to have the locks changed on 2 doors of our rental property. Everyone I spoke to on the phone, as well as, the tech who came out, were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth C.
10/2017
5.0
locksmith
  + -1 more
The tech was very professional. He arrived on time and completed the job very quickly.
Description of Work: Had the locks changed on our rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith B.
09/2017
5.0
locksmith
  + -1 more
Excellent. The technician was on time, fast and courteous.
Description of Work: Re-key 3 locks on my business

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet C.
09/2017
5.0
locksmith
  + -1 more
Juan came and did a great job. He was right on time, extremely polite and very neat and thorough. He explained to me the problem with one of the locks. It had been in the door for years. I decided to go ahead and replace that door knob/lock system. He checked every lock and key with me before leaving. I have used Apex Lock and Key in the past and was very pleased-again- with their work.
Description of Work: I had 6 locks re-keyed. I purchased an Angie's List deal for 4 locks. I thought the rate for the extra 2 locks was very fair. One lock was a discontinued type, so I choose to get a door handle with lock rather than have a different key with no guarantee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly M.
09/2017
5.0
locksmith
  + -1 more
Very professional. Would hire again
Description of Work: Changed locks on all doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Barbara R.
06/2017
5.0
locksmith
  + -1 more
They had someone at our home within a couple of hours and re-keyed all our external doors. We can’t say enough about their professionalism and concern for our situation. Their team did a great job and went the extra mile to ensure that we felt safe. We highly recommend Apex Lock and Key for their expertise, responsiveness, professionalism, reasonable price and a job very well done!
Description of Work: My wife’s car pocketbook stolen – including her driver’s license and the keys to our home. We were extremely concerned that our home was vulnerable to break-in and immediately contacted Apex Lock and Key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles A.
06/2017
5.0
locksmith
  + -1 more
Very quick, including confirmation the copies worked
Description of Work: Had copies of keys made

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Contact information

1200 E Williams St Ste A, Apex, NC 27502

http://www.apexlockandkey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
880
Trade License Locale
NC
Trade License Authority
North Carolina Locksmith Licensing Board
Trade License Expiration
07/12/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Handyman Services,
Home Security Systems

FAQ

Apex Lock and Key Locksmith is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Apex Lock and Key Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Apex Lock and Key Locksmith does not offer free project estimates.
Yes, Apex Lock and Key Locksmith offers eco-friendly accreditations.
Yes, Apex Lock and Key Locksmith offers a 10% senior discount.
No, Apex Lock and Key Locksmith does not offer emergency services.
Yes, Apex Lock and Key Locksmith offers warranties.
Apex Lock and Key Locksmith offers the following services: Full Service Locksmith - Re-Key Locks - Hardware Installation - Lockout Service - Residential - Commercial - Automotive - Safe Sales and Service - Storefront - Custom Doors and Hardware

Contact information

1200 E Williams St Ste A, Apex, NC 27502

http://www.apexlockandkey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed