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72 Degrees Heating & Air Conditioning

4.5(
602
)

Heating and Air Conditioning, Air Duct Cleaning, Solar Panels

About us

Annual Heating and AC Parts Buyback Program from 72 Degrees. FREE no obligation analysis and quote. What are they benefits of replacing your system now? 1. Guaranteed 25% utility savings in writing. 2. We will return the investment on your repairs up to $1,000.00. 3. We will finance your new system for 12-Months with 0% Interest. 4. You have a new system with a 10-year warranty. 5. You have peace of mind knowing that your system will not be faced with unexpected breakdowns. 72 Degrees Heating & Air Conditioning offers superior service 24/7. Also, does your current system need repairs? 72 Degrees offers FREE trip charges on all service calls with repairs. 72 Degrees is Raleigh’s heating and air conditioning specialists serving Wake County and the southern surrounding areas of North Carolina. Our mission is to keep you and your family comfortable 24/7 backed by our Ironclad Guarantees. Award winning.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Repair, Maintenance, & Installation, Air Ducts, Heat Pumps, Gas Furnaces, & Gas Packs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5602 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
10%
3
7%
2
4%
1
6%
Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Write a review
Showing 526-550 of 602 reviews
Tyler D.
07/2015
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
responsiveness
2.0
Yes, I recommend this pro
$72
Response from 72 Degrees Heating & Air Conditioning
Hello Mr. [Member name removed]; It is my understanding that you called us on Thursday 6/18/15 as you HVAC system was out. Upon this call, you were informed that we would have to charge a diagnostic fee in order to understand why the system was broken as you hadn't done any preventative maintenance since 2009. I understand you were upset with the fact that you had to pay this had to pay this $89 dollar diagnostic fee, as well as the cost of a system cleaning, but we have to cover some of our upfront costs when we go to a customer's home, and in order to have a chance at getting your system to work efficiently, would also have to clean it. After our senior repairman Ennis diagnosed the problem as a bad rejuvenation capacitor, he replaced the part under warranty and you were only charged for the diagnostic and the cleaning fee. This cost was MUCH less than what you could have been paid had we not honored that warranty (many local competitors don't). Please know that if you'd signed a maintenance contract for a low monthly fee and the system had been properly maintained over the last 7 years, your service call costs would have been even lower. That said, I'm sorry you were dissatisfied with our pricing, and would love to talk with you about why you experience wasn't A+ since we quickly diagnosed and fixed the issue. Please don't hesitate to call our office and ask for me personally to chat. Thank You, Eddie Blanchard Owner & GM of 72 Degrees
Ainsley H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$32
Response from 72 Degrees Heating & Air Conditioning
Thank you for the valued business! Eddie Blanchard Owner & GM of 72 Degrees
Meera I.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a maintenance on our AC unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 72 Degrees Heating & Air Conditioning
Thank you so much for posting this great review! We look forward to providing you with top-notch service again soon. Eddie Blanchard Owner & GM of 72 Degrees
Elizabeth M.
07/2015
3.0
heating & air conditioning/hvac
  + -1 more
na
Description of Work: Made special arrangements with our work to be home for appt. in 10-12 time frame. They rescheduled us without asking or telling for 1-3. Called and found out. Lost half a day's income and had to find another company.
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
1.0
Yes, I recommend this pro
Kenneth H.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$138
Response from 72 Degrees Heating & Air Conditioning
Thank you for choosing 72 Degrees to service your system. Please give us a call to provide A+ work should any issues arise again. In Comfort, Eddie Blanchard Owner & GM of 72 Degrees
Keith A.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I simply had 72 degrees out for a diagnosis for $39.99. I eventually went with another company to do the job as they were FAR less costly and were recommended by several of my neighbors.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39.99
Response from 72 Degrees Heating & Air Conditioning
Dear [Removed member name], While it's great to see you found the team to be prompt and professional, I'm sorry you chose another company to do the repairs. Our diagnoses and price match guarantees are usually on point, so I hope the company you used sent experienced, thorough technicians to your home. The next time an issue arises, we would love to have another opportunity to service the system. Please consider using us again and we'll show you why 72 Degrees is always top-rated company on Angie's List. Thank You, Eddie Blanchard Owner & GM of 72 Degrees
Missy O.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Diagnosed problem, fetched new part and repaired AC unit. Also discussed preventative maintenance plan.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Jan Z.
06/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they cancelled appointment twice
Rating CategoryRating out of 5
Response from 72 Degrees Heating & Air Conditioning
[Member's name removed] We sincerely apologize for your experience. Feel free to contact Taylor at the main office and he will be happy to see if he can re-mediate the situation. We hope you have a wonderful week! Best Regards, 72 Degrees Customer Satisfaction Team (919)-777-9777
Yvonne C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Blockage in the drain, Mark was wonderful explained in terms I could understand and show me how things are suppose to work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32
Response from 72 Degrees Heating & Air Conditioning
Dear [Removed member name], We are happy to hear our technician was through, professional and informative, and that your issue was quickly repaired. Please don't hesitate to call us for any questions or service needs in the future. Thank You for your business! Eddie Blanchard Owner & GM of 72 Degrees
Ann T.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from 72 Degrees Heating & Air Conditioning
We are grateful you chose 72 Degrees to replace your existing system, and will see you regularly to clean and maintain the equipment to ensure it's efficiency and longevity. Thank you for your business! Eddie Blanchard Owner & GM of 72 Degrees
Debbie S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: fix the a/c unit
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Response from 72 Degrees Heating & Air Conditioning
Thank you so much for taking time to post this positive review! We look forward to working with you again. Eddie Blanchard Owner & GM of 72 Degrees
Charles B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced under-sized 2nd and 3rd floor hvac with appropriate sized one. All work on schedule and estimate. Call back on weekend for unexpected equipment failure.. Response minutes with initial call and quickly arraigned service tech vidit
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Response from 72 Degrees Heating & Air Conditioning
It is our mission to honor the company's 100% Satisfaction Guarantee, hence our quick and professional response to both your need for a new unit, and the minor repair.Thank you for allowing us to be your chosen HVAC company! We look forward to workjimng with you again soon. Sincerely, Eddie Blanchard Owner & GM of 72 Degrees
Tom J.
06/2015
1.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: In September 2011, 72 degrees installed a Rheam Gas Pack (natural gas heat and electric air conditioner) at our home in Durham for about $10,000. We had it serviced by them up to this summer when we asked a more local dealer to service it. The unit is under a warranty for parts from Rheam and for labor from 72 degrees. When we contacted 72 degrees about a leak in the evaporative coil of the unit, they said they had lost all their paperwork on our installation and maintenance and refused to honor their warranty. The case is still pending. But their service has been extremely disappointing. We would suggest other people in our situation find heating and cooling expertise from a more reputable dealer.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
$10,000
Response from 72 Degrees Heating & Air Conditioning
We deeply regret this member's situation with their HVAC system. To clarify, we have had documentation regarding this customer's purchase since its origination. Upon difficulty finding it we stated that we did have an office fire. In Sanford in 2011 which is documented. Several minutes later, we found her documents. These documents, which have been forwarded to the customer, Angie's List, and BBB, state and prove that she has no parts or labor warranty with 72 degrees. They are with the manufacturer, meaning any authorized service company can honor her warranty repairs. We have respectfully chosen not to perform a repair or service on her system, as we are in no way bound to and have the lawful right to refuse service. This is due to the fact that we are uncomfortable to perform work on a system that she chose another company to service after we installed it. Nor do we have any documentation that she has performed maintenance on her system. Nor does her warranty company have any such records. Records that are required to make claims under her manufacturer's warranty. In sum, we deeply regret this member's situation and wish them the best, but are unable nor required to service their system. We have furnished all documents proving the above statements.
Tim E.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 72 Degrees Heating & Air Conditioning
We truly appreciate your business and look forward to servicing you again soon! Eddie Blanchard Owner & GM of 72 Degrees
Frank G.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from 72 Degrees Heating & Air Conditioning
Mr. [Removed member name], Thank you so much for allowing us to install your new HVAC equipment, and for becoming a valued maintenance customer. We hope to keep your family in perfect comfort throughout the year! Most Sincerely, Eddie Blanchard Owner & GM of 72 Degrees
SHERYL T.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our A/C was not cooling. 72 degrees came out replaced the fuse and added freon to the unit. It is cooling great now. The technician spent a lot of time talking to me about our unit, the reason for a freon leak, etc. When it is time to replace our unit we consult with 72 degrees for options. They were very professional, courteous and they have great communication between the customer, the office and the technician.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from 72 Degrees Heating & Air Conditioning
Dear Mrs, [removed member name], We appreciate your review on this site, and are happy to hear you found our technicians to be prompt, professional, and educational. We look froward to receiving that call when it is time to replace your systems, and certainly value your business. In Comfort, Eddie Blanchard Owner & GM of 72 Degrees
william S.
04/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: They replaced all duct work and the gas burner and A/C compressor for my HVAC system. The previous system was installed over 25 years ago, and was seriously inefficient. The sales rep, and installers were all friendly, courteous, and did a fantastic job - even taking time to make friends with our 2 year old dachshund who was very interested/stressed out by all of the workmen coming past her 'territory'. | |The new system is working very well, with the variable spring weather we've had here, we've used both the furnace and the AC (at times on the same day). |They have one follow-up visit scheduled for this week to upgrade the thermostat which was backordered on the day they installed. They put in a temporary model and promised to update when the proper one arrived.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 72 Degrees Heating & Air Conditioning
Thank you for contacting us to repair your system! It's great to hear our service team was professional and friendly, and could make your HVAC run more efficiently despite its age. Please don't hesitate to call us again should issues arise in the future. In Comfort, Eddie Blanchard Owner & GM of 72 Degrees
Dawn U.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual heat check
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 72 Degrees Heating & Air Conditioning
Hello! Thank you for allowing us to provide seasonal maintenance on your system. We look forward to providing top-notch service again to ensure your comfort throughout the year. Eddie Blanchard Owner & GM of 72 Degrees
Tim R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced the entire Heating and Air-Conditioning system for my home.
Rating CategoryRating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from 72 Degrees Heating & Air Conditioning
We are grateful for your business [Removed member name], and look forward to maintaining the new equipment in the future. Eddie Blanchard Owner & GM of 72 Degrees
Rob E.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 72 Degrees Heating & Air Conditioning
We appreciate your business, and are happy to be your go-to HVAC company in the Triangle. Eddie Blanchard Owner & GM of 72 Degrees
Shauna A.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I used them to diagnose a problem I was having with a Gas-Pack unit at a rental property (since my usual HVAC person was too busy) with an Angies List Big Deal. I decided to have them come back a second time & address the issue. On both occasions I give them high marks for great customer service, quick response time, scheduling quickly, and overall promptness of their service techs. My only complaint is that I felt the services were priced highly, however this may just be a feeling -- since I didn't have much time to "shop around" I didn't get a comparison quote from other providers. Would use again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$730
Response from 72 Degrees Heating & Air Conditioning
Thank you so much for this review! We are grateful for the opportunity to service your system, and happy too hear you were pleased with our professionalism and service. We look forward to being your go to HVAC company in the future. Most Sincerely, Eddie Blanchard Owner & GM of 72 Degrees
Linda S.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced entire HVAC system. Provided window air conditioners until job was complete, since this occurred in July in North Carolina. However trying to get in touch with them was a major trial. They really need to consider some help in the office. An answering service would take my call but sometimes it was the next day before I heard anything. Very poor. However once my call was returned, they were great.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Response from 72 Degrees Heating & Air Conditioning
Thank you so much for taking time to post this positive review! Last July's response time wasn't as quick as usual as we were adjusting to a new on-call answering service, and it is typically our busiest month of the year. We are happy you chose 72 Degrees for your replacement despite the day's wait. It's always nice to hear customers comment on the professionalism of our employees, and I'm glad their installation was seamless. We look forward to providing regular maintenance on your new equipment to maximize comfort throughout the year. Thank You, Eddie Blanchard Owner & GM of 72 Degrees
Stephanie D.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: diagnostic, our tech was informative and made us aware of faulty equipment at a house we were about to purchase.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$34
Response from 72 Degrees Heating & Air Conditioning
Dear (Removed member name), We're glad you called 72 Degrees to come and inspect the HVAC systems at your new home, and that we identified costly issues before the purchase and closing were finalized. We look forward to servicing and maintaining your equipment regularly, and certainly appreciate your business. Thank You, Eddie Blanchard Owner & GM of 72 Degrees
Amelia P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Diagnostic on a heat exchanger. They job was completed on the appointment. They were excellent!
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from 72 Degrees Heating & Air Conditioning
[removed member name], Thank you very much for your review. I will pass your words along as they mean a lot to us here. Please feel free to reach out to me personally regarding any future requests. Best Regards, Taylor O'Brien (919)-353-4154 72 Degrees Heating and Air
Roy P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

3459 Apex Peakway, Apex, NC 27502

http://www.CleanAirNC.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Solar Panels

FAQ

72 Degrees Heating & Air Conditioning is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

72 Degrees Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, 72 Degrees Heating & Air Conditioning offers free project estimates.
Yes, 72 Degrees Heating & Air Conditioning offers eco-friendly accreditations.
Yes, 72 Degrees Heating & Air Conditioning offers a 10% senior discount.
Yes, 72 Degrees Heating & Air Conditioning offers emergency services.
Yes, 72 Degrees Heating & Air Conditioning offers warranties.
72 Degrees Heating & Air Conditioning offers the following services: Heating & Air Conditioning Repair, Maintenance, & Installation, Air Ducts, Heat Pumps, Gas Furnaces, & Gas Packs.

Contact information

3459 Apex Peakway, Apex, NC 27502

http://www.CleanAirNC.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed