At Complete Exteriors, we are dedicated to providing our clients with excellent residential and commercial roofing solutions in Jackson, MS and surrounding areas. We also offer many other services.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Siding (including installation of James Hardie products), Roofing. Residential Roofing, Commercial Roofing, Roof Repairs, Gutters, Siding, Window Replacement, and Exterior Painting. Exterior wood repair.
Description of Work: several small holes in roof repaired
Rating Category
Rating out of 5
Response from Complete Exteriors
Hello [Member Name Removed] I do apologize for not being able to respond to you! Due to circumstances beyond our control, we were not able to see your request in a timely manner. Unfortunately, Senatobia is a little further out from our service area at the current time. Again, we are truly sorry for not being able to get back with you until now.
Patricia W R.
05/2016
5.0
roofing, siding
+ 0 more
unknown
Description of Work: I had a mess of dry rot around the entire house. Shingles were too short and rain water was trapped. After a rain, I would see a steady dripping of water through the gutters. They also weather proofed Windows and doors. Finally they painted the exterior of my home--home was 10 1/2 years old at the time and now looks like new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Marvin C.
11/2015
2.0
roofing
+ -1 more
It did not
Description of Work: nothing had issues of contacting and coming back with quotes and schedule
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0
cecil C.
07/2015
4.0
roofing
+ -1 more
.
Description of Work: he was on time and very professional |
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Jennifer M.
06/2015
5.0
roofing, siding
+ 0 more
unknown
Description of Work: Complete new roof with ridge vent and repair water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Thomas L.
05/2015
5.0
roofing, siding
+ 0 more
unknown
Description of Work: Did great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$588
Larry L.
04/2015
5.0
roofing
+ -1 more
excellent
Description of Work: metal roofing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,750
Bradley W.
02/2015
1.0
roofing
+ -1 more
unknown
Description of Work: They came out and looked at my house for an estimate on February 3. I was told they would have the estimate by the end of the week. It is February 15th and I have yet to see an estimate or a follow up phone call.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
1.0
Alecia W.
10/2014
5.0
roofing
+ -1 more
Mr. Boyd was very prompt.
Description of Work: Provided estimate and options very nice and answered all my questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randy D.
07/2014
5.0
roofing
+ -1 more
unknown
Description of Work: Replaced some shingles. Did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Carl W.
05/2014
1.0
roofing
+ -1 more
unknown
Description of Work: Called the office to get an estimate. The receptionist said a salesperson would call soon. No call. 2 weeks later, I called again and was told to meet someone at the house at 8am to discuss the work to be done. At 8:15, I called the office to ask why no one showed up, but no one answered the phone. Left a message. At 8:22, I left. No one has called me back yet.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Complete Exteriors
Homeowner is correct, an 8AM appointment was scheduled for him. Unfortunately we had an issue with our google calendar and the appointment did not pop up on the sales persons calendar. Salesperson contacted homeowner shortly after receiving his voicemail and attempted to reschedule. Homeowner was not interested.
Angel J W.
12/2013
5.0
gutter repair, roofing
+ 0 more
They were great and did good work.
Description of Work: They put on a new roof and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy M.
06/2013
5.0
roofing
+ -1 more
PROFESSIONAL.
Description of Work: REPLACED DAMAGED SHINGLES AND LEAKING FLASHINGS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
lynn M.
12/2010
5.0
roofing
+ -1 more
Reasons why I went with them: They include a warranty with their roofs (beyond the normal shingle warranty) which is something I liked. They came out for the quote and explained their process, shingles and the materials used. It was obvious he took his time to determine exactly what would be needed to give an accurate quote. The communication with company owner was excellent. Workers showed up timely. Work was completed quickly despite having to contend with rain. The price included a complete tear off and all damaged areas on the roof were replaced. I had a project that wasn't included in initial estimate (2 sun lights) and the owner worked with me to add the project with a minimum reasonable price increase. They cleaned up pretty well and hauled away all the trash. My only complain would be that I have encountered quite a few roofing nails in my flower beds (by stepping on them) and would have liked them to run the magnet around the foliage a little more. Overall, I was very satisfied with the quality of the materials and the work. I feel the slightly higher price was worth it and if I have other major outside projects I would contact them again.
Description of Work: They replaced my complete roof, tearing down to the decking, replaced a non-working attic fan, added ridge vents over my garage, and installed 2 sun-lights.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,800
WILLIAM M.
09/2010
5.0
roofing
+ -1 more
The job they did went well. I was pleased with them. They did what they said they were going to do and when they said they would be doing the work. They were within the price they quoted me. I was satisfied with the quote they gave. They were neither the highest nor the lowest.
Description of Work: I used Complete Home Exteriors to do roofing back in July. They redid the roof completely.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
David B.
03/2010
3.0
roofing
+ -1 more
Very well. Another A list company quoted $8,000. They arrived on the day they said they would, began work, worked all day, then returned the next day for about 2 hours to finish up. Very professional. The roof had been patched many times and really needed to be replaced. We have had serious rain since and no leaks. FAILS to returns calls if you later have trouble under warranty (contacted in 2012).
Description of Work: Slope roof plus: Remove all existing shingles and felt Install new 15# builders felt Install 20 squares of 3 tab shingles (30) year Replace roof boots at plumbing penetrations Install roof isolation board on flat roof Install necessary flashings on perimeter of flat roof INSTALL RUBBER MEMBRANE ON FLAT ROOF Clean debris from tin roof over porch COAT TIN ROOF WITH ONE (1) COAT OF COOL SEAL ROOF COATING.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Yes, I recommend this pro
$5,200
Response from Complete Exteriors
We did go back in 2012 and resolve the leaking issue that was caused by squirrels and excessive amounts of leaves left on roof surface. We also just went back this week Dec 14, 2016 to remedy a similar situation of excessive leaf debris building up on roof causing drainage issues. Explained to homeowner that roof needs to be cleaned off to prevent water from backing up under shingles.
FRANCESCO B.
09/2008
5.0
roofing
+ -1 more
After the tornado had took out shingles in about 15 places around the house and rain had come in I called Joe to put tarp on the holes. Actually, he offered to do it knocking at my door. I was not going to use him as I thought he was one of those, you know, good to put up some tarp, but nothing more. Then about two people in the association wrote a great review on them and so I decided to give them a chance. They worked with my insurance and with me so that even though the insurance paid for 3/4 of the job (deductible and part of the roof was intact). Joe managed to give me an upgraded complete new roof for a few dollars more than the insurance paid. He did not charge me for any of the labor that was not covered. And they did a great job, and on time. He even put on a new chimney cover at no charge. When they left the yard was cleaner than when they came in. They even blew the leaves away. And did not ruin any tree or plant. Simply outstanding, and believe me I am a difficult customer. I almost forgot, they reimbursed me half of what I paid to put the tarp on. I also have to say, the son, Joe Jr., who is the face of the company, is friendly, personable and a pleasure to work with.
Description of Work: Put on roof on 3000 square foot house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Gutters,
Interior Painting,
Chimney Caps,
Kitchen and Bath Remodeling,
Windows,
Gutter Cleaning,
Cabinet Making,
Foundation Repair,
Shoe Repair,
Patios
FAQ
Complete Exteriors is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Complete Exteriors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa