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Complete Exteriors

Roofing, Siding, Gutters,

About us

At Complete Exteriors, we are dedicated to providing our clients with excellent residential and commercial roofing solutions in Jackson, MS and surrounding areas. We also offer many other services.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Siding (including installation of James Hardie products), Roofing. Residential Roofing, Commercial Roofing, Roof Repairs, Gutters, Siding, Window Replacement, and Exterior Painting. Exterior wood repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.767 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
7%
3
3%
2
3%
1
12%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 51-67 of 67 reviews

Dee C.
01/2019
1.0
roofing
  + -1 more
He never called back
Description of Work: several small holes in roof repaired
Rating CategoryRating out of 5

Response from Complete Exteriors
Hello [Member Name Removed] I do apologize for not being able to respond to you! Due to circumstances beyond our control, we were not able to see your request in a timely manner. Unfortunately, Senatobia is a little further out from our service area at the current time. Again, we are truly sorry for not being able to get back with you until now.

Patricia W R.
05/2016
5.0
roofing, siding
  + 0 more
unknown
Description of Work: I had a mess of dry rot around the entire house. Shingles were too short and rain water was trapped. After a rain, I would see a steady dripping of water through the gutters. They also weather proofed Windows and doors. Finally they painted the exterior of my home--home was 10 1/2 years old at the time and now looks like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Marvin C.
11/2015
2.0
roofing
  + -1 more
It did not
Description of Work: nothing had issues of contacting and coming back with quotes and schedule

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


cecil C.
07/2015
4.0
roofing
  + -1 more
.
Description of Work: he was on time and very professional |

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Jennifer M.
06/2015
5.0
roofing, siding
  + 0 more
unknown
Description of Work: Complete new roof with ridge vent and repair water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Thomas L.
05/2015
5.0
roofing, siding
  + 0 more
unknown
Description of Work: Did great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$588

Larry L.
04/2015
5.0
roofing
  + -1 more
excellent
Description of Work: metal roofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,750

Bradley W.
02/2015
1.0
roofing
  + -1 more
unknown
Description of Work: They came out and looked at my house for an estimate on February 3. I was told they would have the estimate by the end of the week. It is February 15th and I have yet to see an estimate or a follow up phone call.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
1.0


Alecia W.
10/2014
5.0
roofing
  + -1 more
Mr. Boyd was very prompt.
Description of Work: Provided estimate and options very nice and answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy D.
07/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced some shingles. Did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Carl W.
05/2014
1.0
roofing
  + -1 more
unknown
Description of Work: Called the office to get an estimate. The receptionist said a salesperson would call soon. No call. 2 weeks later, I called again and was told to meet someone at the house at 8am to discuss the work to be done. At 8:15, I called the office to ask why no one showed up, but no one answered the phone. Left a message. At 8:22, I left. No one has called me back yet.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Complete Exteriors
Homeowner is correct, an 8AM appointment was scheduled for him. Unfortunately we had an issue with our google calendar and the appointment did not pop up on the sales persons calendar. Salesperson contacted homeowner shortly after receiving his voicemail and attempted to reschedule. Homeowner was not interested.

Angel J W.
12/2013
5.0
gutter repair, roofing
  + 0 more
They were great and did good work.
Description of Work: They put on a new roof and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy M.
06/2013
5.0
roofing
  + -1 more
PROFESSIONAL.
Description of Work: REPLACED DAMAGED SHINGLES AND LEAKING FLASHINGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

lynn M.
12/2010
5.0
roofing
  + -1 more
Reasons why I went with them: They include a warranty with their roofs (beyond the normal shingle warranty) which is something I liked. They came out for the quote and explained their process, shingles and the materials used. It was obvious he took his time to determine exactly what would be needed to give an accurate quote. The communication with company owner was excellent. Workers showed up timely. Work was completed quickly despite having to contend with rain. The price included a complete tear off and all damaged areas on the roof were replaced. I had a project that wasn't included in initial estimate (2 sun lights) and the owner worked with me to add the project with a minimum reasonable price increase. They cleaned up pretty well and hauled away all the trash. My only complain would be that I have encountered quite a few roofing nails in my flower beds (by stepping on them) and would have liked them to run the magnet around the foliage a little more. Overall, I was very satisfied with the quality of the materials and the work. I feel the slightly higher price was worth it and if I have other major outside projects I would contact them again.
Description of Work: They replaced my complete roof, tearing down to the decking, replaced a non-working attic fan, added ridge vents over my garage, and installed 2 sun-lights.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,800

WILLIAM M.
09/2010
5.0
roofing
  + -1 more
The job they did went well. I was pleased with them. They did what they said they were going to do and when they said they would be doing the work. They were within the price they quoted me. I was satisfied with the quote they gave. They were neither the highest nor the lowest.
Description of Work: I used Complete Home Exteriors to do roofing back in July. They redid the roof completely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

David B.
03/2010
3.0
roofing
  + -1 more
Very well. Another A list company quoted $8,000. They arrived on the day they said they would, began work, worked all day, then returned the next day for about 2 hours to finish up. Very professional. The roof had been patched many times and really needed to be replaced. We have had serious rain since and no leaks. FAILS to returns calls if you later have trouble under warranty (contacted in 2012).
Description of Work: Slope roof plus: Remove all existing shingles and felt Install new 15# builders felt Install 20 squares of 3 tab shingles (30) year Replace roof boots at plumbing penetrations Install roof isolation board on flat roof Install necessary flashings on perimeter of flat roof INSTALL RUBBER MEMBRANE ON FLAT ROOF Clean debris from tin roof over porch COAT TIN ROOF WITH ONE (1) COAT OF COOL SEAL ROOF COATING.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

Yes, I recommend this pro
$5,200

Response from Complete Exteriors
We did go back in 2012 and resolve the leaking issue that was caused by squirrels and excessive amounts of leaves left on roof surface. We also just went back this week Dec 14, 2016 to remedy a similar situation of excessive leaf debris building up on roof causing drainage issues. Explained to homeowner that roof needs to be cleaned off to prevent water from backing up under shingles.

FRANCESCO B.
09/2008
5.0
roofing
  + -1 more
After the tornado had took out shingles in about 15 places around the house and rain had come in I called Joe to put tarp on the holes. Actually, he offered to do it knocking at my door. I was not going to use him as I thought he was one of those, you know, good to put up some tarp, but nothing more. Then about two people in the association wrote a great review on them and so I decided to give them a chance. They worked with my insurance and with me so that even though the insurance paid for 3/4 of the job (deductible and part of the roof was intact). Joe managed to give me an upgraded complete new roof for a few dollars more than the insurance paid. He did not charge me for any of the labor that was not covered. And they did a great job, and on time. He even put on a new chimney cover at no charge. When they left the yard was cleaner than when they came in. They even blew the leaves away. And did not ruin any tree or plant. Simply outstanding, and believe me I am a difficult customer. I almost forgot, they reimbursed me half of what I paid to put the tarp on. I also have to say, the son, Joe Jr., who is the face of the company, is friendly, personable and a pleasure to work with.
Description of Work: Put on roof on 3000 square foot house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000
    • 1
    • 2
    • 3(current)

Contact information

4725 Highway 80 E, Pearl, MS 39208

http://completeexteriorsms.com/

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
Gutters,
Interior Painting,
Chimney Caps,
Kitchen and Bath Remodeling,
Windows,
Gutter Cleaning,
Cabinet Making,
Foundation Repair,
Shoe Repair,
Patios

FAQ

Complete Exteriors is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Complete Exteriors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Complete Exteriors offers free project estimates.
Yes, Complete Exteriors offers eco-friendly accreditations.
No, Complete Exteriors does not offer a senior discount.
Yes, Complete Exteriors offers emergency services.
Yes, Complete Exteriors offers warranties.
Complete Exteriors offers the following services: Siding (including installation of James Hardie products), Roofing. Residential Roofing, Commercial Roofing, Roof Repairs, Gutters, Siding, Window Replacement, and Exterior Painting. Exterior wood repair.

Contact information

4725 Highway 80 E, Pearl, MS 39208

http://completeexteriorsms.com/

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM