Get matched with top plumbing and heating pros in Magnolia, MS

"I purchased a Generac standby generator from AirSouth in July of 2022. I was assured that this standby generator would power my home in the invent of a power outage. When the generator was installed, there was a problem with this brand-new generator, and they had to order a new main board because the generator was not charging. I was concerned about this, but the generator had a five-year warranty, and they explain sometime equipment have bad parts. AirSouth assure me that they would do regular maintenance to make sure this generator was performing as expected. WHICH THEY DID NOT DO! The first time we experienced a power outage was on Friday 06/16/23 the generator came on for about one and half hours and shut off. I called AirSouth and they sent a technician out that spent about 25 minutes out here and told my husband that the main board had went out and they would have to order one and it would not be in until Tuesday 06/20/23. I paid 13,822 for a backup generator that did not work the first time it was needed. When I called AirSouth to ask to speak to a manager or someone in charge I was told they were on another call and was not able to take my call. I than explained to Denise that I would not allow any repairs to this generator, and I needed them to replace it because obviously there is a defect with this generator if the generator requires three main boards in less than a year. She explained to me that they would only be able to repair this unit not replace it. AirSouth showed no concern for me or my family after I had paid them for this generator. I only make about 40,000 a year so this was a huge investment for me. They were total unconcerned that this was a brand new system that had never been use. They seem to think it was ok that I would have to wait four days during a power outage to use a generator that I paid them to install and had never had cause to use. Right now, I am feeling as through I have been scammed because I made the decision to invest this large amount of money for the security of my family and when the power went out, we were in the same position as everyone else, no power. My husband had to go and pay $400 for a portable generator to get us through the weekend. Bad business!! This was the perfect opportunity for the advertisement of not only Generac but also AirSouth due to the fact everyone in the area was hot and frustrated. My family, friends and I'm sure my neighbors were aware that I had recently had the Generac installed, and because AirSouth do the huge advertisement on their vehicles they were aware of who did the install. Epic failure, because when the power went out, everyone witness the fact that after paying for this generator I was still in the same situation as everyone else, NO POWER! I should have just stayed with the portable generator. It would have be much, much cheaper! A week later and they are still making excuses."

"Timothy Wilkerson did an awesome job. He was prompt and on time. Extremely knowledgeable. My dad has used him a few times after my installation. I highly recommend him for all your AC work!"

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"Kory Melton called me in late October 2023 after learning from Angi that I was looking for a handyman to paint my newly built storage building. He came to my house the next day to look at my project and we agreed on a price of $400.00. Kory came back out in early November. 2023 and painted the exterior of my storage building but did not paint the door because he needed to fix it with some plywood he said he had at home. He worked that day about 4 hours then we sat on my front steps and talked about his family and his upcoming hunting trip. He said he would be gone for a couple of weeks and when he got back, he would bring the materials and fix the door and paint it. It was at that point that I paid him the $400.00 in cash, our agreed amount, and he told me that the payment included his fixing and finishing the job. I waited a month and I did not hear from him so I called and sent him several texts to find out when he was coming to finish my job. I have the last text dated January 2024 in which he said he would come back or send his helper when he got the chance.. To date, he has not been back and my job has NOT been completed! I have been very patient but now I want him to do what he agreed to d"