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Environment Masters Inc

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

For over 60 years, the people of metro Jackson have trusted us to handle all their HVAC and plumbing needs. When you pick up the phone to call our company, you aren’t going to get voicemail, and you aren’t going to speak to a machine. You’ll speak to a real person, any time of the day or night, 24/7. We offer full emergency services, for those times when a problem doesn’t occur during normal business hours. In addition to our award–winning service, which we offer to everybody, we also provide a maintenance plan to both save you money and get you some benefits in the process. If a maintenance member calls at any time, their call is given priority. That’s why we call our maintenance plan "Priority One." In addition to preferential treatment, you will also automatically receive a 10% discount on all repairs. Need a new HVAC system, but can’t afford it right now? No problem! We offer financing to qualified customers, just complete the easy application on our website. We guarantee service within hours, not days, which is why if you don’t get service within 24 hours of your call, you don’t have to pay any diagnostic fees. We offer all of these many services because we care about our customers. We want you to achieve 100% satisfaction, because that’s how we’ve done as well as we have these last six decades. We hope that you’ll stay with us for the next 60, so we can continue to help each other thrive. Environment Masters, Inc.: Making Mississippi Homes Live Better. Trusted. Since 1957.

Business highlights

67 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters

Services we don't offer

Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-226 of 226 reviews

Andy B.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Environment Masters has done our AC/Heating work for 10+ years. All the technicians are friendly and knowledgeable. Josh R has been our tech several times and takes great care of us.
Description of Work: Annual fall / winter maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas T.
09/2017
5.0
plumbing
  + -1 more
It went awesomely! Austin Cloud and Steven Blackwell did the install. They were on time, very competent, friendly, and professional. Austin also helped me line up an electrician to take care of the some preparatory electrical work that needed to be done. I am now a raving fan of Environment Masters and would love to work with Austin and Steven for anything we need!
Description of Work: I was replacing my electric range with a gas range. I needed a gas line run to my kitchen and needed the gas range installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard L.
09/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Great!! We are very happy with the Service Pro Carl S.
Description of Work: Unit serviced for Fall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raleigh C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Waylon was very professional and punctual. Environment Masters is awesome!
Description of Work: Maintenance service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent fast affordable and friendly service
Description of Work: Got my heater repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Josh Rodgers was very with what he was doing throughout the whole repair process of my air conditioner
Description of Work: Air condition was not cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hazel J.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
The serviceman, Josh Rodgers was very efficient and professional. I would highly recommend him and the company to my family and friends.
Description of Work: My annual heating evaluation was completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Air conditioner was fixed. The customer service was excellent. Josh went a step above. He saw that the windows upstairs were open and went back to close them.
Description of Work: Air Conditioner was broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James B.
09/2017
5.0
plumbing, drain cleaning
  + 0 more
Great, they fixed a problem in a short amount of time, and very very neat in their work. They are the way to go.
Description of Work: Unstop a drain line Justin and Angus were great, both very professional and knowledgable. If you have a plumbing or HVAC problem Environment Masters, Inc. is the best in town. I've used them for 35 years and they are the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John P.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went well! Chad is very professional and happy to answer any questions I may have. Great customer service!
Description of Work: Fall maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eleanor W.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
These guys did a wonderful job. Just as they started I had a severe nosebleed. I had to leave them here with my house open and go to the ER. When I returned about 6 hours later the job was finished, they had left all the paperwork inside my house and closed my automatic garage door. And everything was neat and clean from the job. I appreciated their professionalism so much. The workmen leading up to this had all been competent and friendly, and above all prompt in nearly 100' heat.
Description of Work: New furnace and coil installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Darlene J.
09/2017
5.0
water heater repair
  + -1 more
It went great. Steven Blackwell got my hot water tank back working. He ordered a part to fix it and will return when the part comes in.
Description of Work: Gas Hot Water tank quit heating on Labor Day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

BARRY P.
09/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
IT WAS GREAT ! STEVEN BLACKWELL IS BY FAR ONE OF THE BEST PLUMBERS/WORKERS I HAVE EVER COME ACROSS. FIRST OF ALL, HE IS REAL PERSONABLE AND HE HAS THE BEST ATTITUDE AND IT SHOWS. BUT THE MAIN THING THAT STICKS OUT IS THAT HE NEVER GIVES UP AND HE ALWAYS FINDS THE SOLUTION. STEVEN IS A HUGE ASSET TO ENVIRONMENT MASTERS AND I WILL DEFINATELY BE USING THEM AGAIN !
Description of Work: PLUMBING FOR A WASHER DRYER HOOKUP PLUS WE ADDED A WATER FILTRATION SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Dorothy O.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! On time and repaired our ac quickly. Very pleased with their work.
Description of Work: Fan motor replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
Thank you for giving us all "A"s! We appreciate you as a customer and it means so much to us for you to take time to post a review. Call us anytime you need us!

Lena B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Environment Masters technician was very informative, courteous, and professional.
Description of Work: Yearly maintenance service for AC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
Thank you so much for taking the time to post a review. We strive for 100% customer satisfaction. Thank you for being an EMI customer.

Chris W.
06/2017
2.0
plumbing
  + -1 more
Well, I called 6/21 and left a voice mail with contact info and job details. No response, so I called again 6/27 and spoke with Jennifer. She said Austin was in a meeting and she would have him call me when he was out. 6/28, I called again. This time I spoke with Austin, he informed me they do not do re-plumb, only small jobs. I would have appreciated you being respectful of my time, and communicated that to me a week earlier. Put yourself in the customers shows, the customer is taking the time to offer you a job, being very patient when you don't even return the call, then - being told you don't even do that level of work and that I have wasted my time being respectful of your time.
Description of Work: Tried to get a bid on a house re-plumb.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Response from Environment Masters Inc
[Member Name Removed] - We realize how frustrating this was and we apologize for any delay getting back to you. The service manager left a message on your answering machine, but you may not have received. Thank you for letting us know and we are putting measures in place so this won't happen again.

Marie H.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
The service was outstanding. They were responsive in telling us what we needed and how to go about achieving that.
Description of Work: They did some duct work and we brought a new unit from them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Environment Masters Inc
Thank you so much for trusting us with your home. And for taking the time to write a review. We appreciate you and your business very much.

Amy H.
01/2017
5.0
plumbing
  + -1 more
I called EM after another company failed to follow through with repairing a collapsed pipe they told me I had. Justin came to my house promptly to verify my problem before tearing up my driveway. Justin was able to determine that I did not have a collapsed pipe, saving me $6,000.
Description of Work: Saved me a lot of money

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Environment Masters Inc
That's the kind of review we like to hear! Thank you for taking the time to post - we are glad we could save you money! Call on us anytime you need us.

Christyana C.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were fantastic. They arrived on time and cleaned everything up. Their price was the best by far.
Description of Work: Installed a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Response from Environment Masters Inc
Thank you [Member Name Removed] for posting this all As review! We work hard to make sure your home "lives better"! We appreciate your business and are glad you are happy with our work. Call on us anytime you need us - we do plumbing too! Happy Thanksgiving.

David C.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Actually, I was able to fix it myself because I quickly discovered the issue. However, Environmental Masters was ready to send someone out fairly quickly. They had a truck out in the Brandon MS area. The lady who took my original call was very nice and professional. She went the distance to help me out. When I called back a few minutes later to tell her I knew what the problem was, she sounded genuinely glad I was successful and promptly cancelled the call without trying to sell me the service anyway, or sounded like she was bothered by the whole thing. You get that from some of the others!! I will use them in the future with I have a problem that my simple skills cannot handle!
Description of Work: My air conditioner went out the Friday night before Labor Day weekend! Not a good time for anything to go out.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
This kind of review makes us very happy! Customer satisfaction is our #1 goal. Thank you for taking the time to post - we appreciate it. Call us next time you need us - we're happy to help.

Darlene J.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
The sales lady, Raquel, was very professional and also thorough when evaluating what size and type A/C that I needed. She gave me 4 options to choose from, and I felt she was extremely knowledgeable about the products. The install went very good, also. Jesse and Ryan did an excellent job installing my new A/C system. They were very fast and seemed to know exactly what to do in every situation during the install.
Description of Work: I needed to have my 15+ year old home A/C replaced. I opted for the Lennox XP25 Heat Pump with the CBX32MV Variable Speed Air Handler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,300

Response from Environment Masters Inc
Thank you so much for taking the time to post a review. We appreciate your business very much - we strive to deliver excellence to each and every one of our customers. Call on us any time you need us.

Shannon W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
They do all of our services. We've been using them since 2011. We have a maintenance contract so they come out every 3 months.
Description of Work: They did H/Vac repair, H/Vac replacement and H/Vac maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Environment Masters Inc
Thank you [Member Name Removed] for the Grade A review! We appreciate you being an Environment Masters customer. Call on us anytime you need us.

Shannon W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
They do all of our service. We've been using them since 2011 and we have a maintenance contract so they come out every 3 months.
Description of Work: They do H/Vac repair, H/Vac replacement and H/Vac maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Environment Masters Inc
[Member Name Removed] - Thanks so much for giving us an A rating. We appreciate our long-time customers and we really appreciate you taking the time to give us a review. Call us when you need us.

Mitchell G.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
AC went out. called Environment masters 4:40 pm. They got some one out to me same day! Wayne was great and got me all fixed up and suggested some things i could do to help myself.
Description of Work: AC wasnt working poro

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Environment Masters Inc
Thank you so much for taking the time to post! We're glad we were able to help! Our motto is: service within hours, not days. Guaranteed! And we know that's really important when it's 90+ degrees outside! Call us again anytime you need us for cooling, heating or plumbing.

Danny C.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Earlier in the week, they came and checked out the 3 units. This took the better part of the day. The found several problems that my other service provided didn't take the time to look for. They game me their recommendations and options. I wouldn't hesitate to use them again. In fact, I now have a service contract with them. Very polite and professional. They are the real deal.
Description of Work: Serviced 3 units and replaced the coils in 2 of the units. It took 2 crews a little more than half a day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Environment Masters Inc
Thank you so much for the great review. We strive to deliver excellence every day to every one of our customers. We appreciate you taking the time to post and we appreciate you as a customer.

Contact information

168 E Porter St, Jackson, MS 39201

https://www.environmentmasters.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
HVAC9, PG26
Trade License Locale
Jackson, MS

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters

FAQ

Environment Masters Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Environment Masters Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Environment Masters Inc offers free project estimates.
Yes, Environment Masters Inc offers eco-friendly accreditations.
No, Environment Masters Inc does not offer a senior discount.
Yes, Environment Masters Inc offers emergency services.
Yes, Environment Masters Inc offers warranties.
Environment Masters Inc offers the following services: Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters
Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!

Contact information

168 E Porter St, Jackson, MS 39201

https://www.environmentmasters.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day