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Environment Masters Inc

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

For over 60 years, the people of metro Jackson have trusted us to handle all their HVAC and plumbing needs. When you pick up the phone to call our company, you aren’t going to get voicemail, and you aren’t going to speak to a machine. You’ll speak to a real person, any time of the day or night, 24/7. We offer full emergency services, for those times when a problem doesn’t occur during normal business hours. In addition to our award–winning service, which we offer to everybody, we also provide a maintenance plan to both save you money and get you some benefits in the process. If a maintenance member calls at any time, their call is given priority. That’s why we call our maintenance plan "Priority One." In addition to preferential treatment, you will also automatically receive a 10% discount on all repairs. Need a new HVAC system, but can’t afford it right now? No problem! We offer financing to qualified customers, just complete the easy application on our website. We guarantee service within hours, not days, which is why if you don’t get service within 24 hours of your call, you don’t have to pay any diagnostic fees. We offer all of these many services because we care about our customers. We want you to achieve 100% satisfaction, because that’s how we’ve done as well as we have these last six decades. We hope that you’ll stay with us for the next 60, so we can continue to help each other thrive. Environment Masters, Inc.: Making Mississippi Homes Live Better. Trusted. Since 1957.

Business highlights

67 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters

Services we don't offer

Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 226 reviews

William G.
01/2022
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional, very honest and they provided standard work.
Description of Work: They did heating and air conditioning services, new units and warranty issues.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Environment Masters Inc
Thank you for the 5 star review! We appreciate your business. Call us anytime for hassle-free AC or plumbing service or install.

Kirk D.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
Timothy did a fine job and expertly explained the problem. Great service. Thanks!
Description of Work: Replaced fan motor for outside AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mirenzo J.
02/2021
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
It went very well! Daniel came right on time and I showed home the areas for repairs. He went straight to repairing the problems and told me what was happening. He didn’t take long to repair and I would recommend them in the future!
Description of Work: I had a couple leaking faucets, leaking shower, and toilet that was constantly clogging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kirk D.
02/2021
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Steven provided fast professional repair with an accurate explanation of problem. Great service much appreciated from a returning customer.
Description of Work: Kitchen sink repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

L W.
01/2021
5.0
plumbing
  + -1 more
He got it running in about 10 minutes. I am always happy with their service.
Description of Work: Stuck toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Diane P.
12/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
One of the batteries was upside down!
Description of Work: Touch less faucet wasn’t working

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Kirk D.
12/2020
5.0
plumbing, air duct cleaning
  + 0 more
Environmentmasters was superb. Very smooth, fast response time. Clear explanation of procedure and price involved. Will definitely call on them with future plumbing needs.
Description of Work: Washing machine wall faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jetuwan B.
12/2020
1.0
plumbing
  + -1 more
Awful they never gave an update on when the part was going to come. I had to call out to them they would not reach out to me. The leak was worst after they fixed it.
Description of Work: fixing kitchen sink leak
Rating CategoryRating out of 5

Jennifer G.
11/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
It went well. As usual, Environment Masters corrected our problems in an efficient and professional manner. They take customer satisfaction seriously and we know repairs will be done right. They have handled our heating and air needs for over 10 years. So blessed to have them!
Description of Work: Issue with error message

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
Thank you so much for your A rating review! We appreciate our long-time customers. Call us anytime for heating, cooling and also plumbing.

Jonathan P.
08/2020
5.0
plumbing, air duct cleaning
  + 0 more
The guys who came out were prompt and friendly. They were honest and up front about the problem and even though I opted to repair the pipe myself, they helped me come up with a good plan for the short and long term. They quoted me a fair price and even a price to replumb the house later. They were very professional and personable.
Description of Work: We had a busted pipe under our house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Environment Masters Inc
Thank you for this great review. We appreciate your business.

Edwin S.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
I have been very happy with them and have been using them for 3 1/2 years. They were very careful with COVID-19 and was careful to stay their distance. I would highly recommend them.
Description of Work: They come in twice a year to service my heating and AC system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott A.
03/2020
2.0
plumbing
  + -1 more
My reason for trying this company was a 25 dollar off coupon. $240 dollars later I realized my mistake. I originally called Env Masters and was told I would be charged 98 plus parts which I agreed to, but the resulting bill was $240 since there were two other "flat fees" per problem reported. The 2nd easy problem would have cost me $5 at Lowes plus my time to fix so I would never have approved the $85 fee ahead of time. Called and talked to the manager and he said yes the invoice was right and he would not help. The employee that made repairs was easy to deal with and did exactly what was asked so no complaint there, but this was a bait and switch deal.
Description of Work: Clear drain clog

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$240

Donna P.
08/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Came after hours at no extra charge. Left us a $25 coupon for our next service call.
Description of Work: Fixed leak in attic AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Charles R.
03/2019
5.0
plumbing
  + -1 more
Water main under house broken in very tight quarters. Repaired quickly and professionally. Price was very reasonable. Would definitely use again.
Description of Work: Water leak repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Environment Masters Inc
Thank you for taking the time to post a review! We appreciate you calling on Environment Masters' plumbing team. Call us anytime you need help with cooling, heating or plumbing.

Celeste G.
01/2019
4.0
heating & air conditioning/hvac
  + -1 more
Overall, it went well. The service technician that came last year was excellent. This was a new one and I guess time will tell if he did all of what the maintenance visit entailed because I was not there and my husband was tied to a computer doing telemedicine the whole time this gentleman was present. The one measurable thing he failed to do was replug in our heating unit upstairs (it was not coming on and glad my husband was able to notice this was the case in order to avoid having to call and get someone back out to the house). Like I said, time will tell if he did all he was supposed to with resulting submission of another review!
Description of Work: Preventative maintenance of three heating units

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Environment Masters Inc
Thank you for leaving us a review. We appreciate your business. So sorry you had some inconvenience with the call - we would have definitely come back out at no cost to you - but I know you're glad your husband was able to fix the issue.

Bobby D.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
We were very satisfied. Prompt, thorough, and professional service.
Description of Work: My wife and I recently moved from out of state. We purchased an older house and thought it a good idea to have the HVAC system checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Environment Masters Inc
Thank you [Member Name Removed] for the all A Review! We appreciate your business!

Kenneth A.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Good work. Professional and friendly.
Description of Work: Replace hvac unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Environment Masters Inc
Thank you [Member Name Removed] for being an Environment Masters HVAC and plumbing customer. We appreciate your business and we appreciate you taking the time to post a review. Call us anytime.

Sam B.
11/2018
5.0
heating & air conditioning/hvac, water heater repair, plumbing
  + 1 more
Work was done quickly and very professionally. I would use them again and highly recommend them.
Description of Work: replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
Thank you [Member Name Removed] - we appreciate you calling on Environment Masters

william N.
08/2018
5.0
drain cleaning, plumbing
  + 0 more
Steve was early and knew what he was doing
Description of Work: Toilet was clogged. I tried everything for over 10 hours to fix and Steve was able to unclog in 10 minutes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Environment Masters Inc
Thank you for calling Environment Masters!

Owen R.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very smoothly from obtaining a quote to the installation work being completed.
Description of Work: New HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from Environment Masters Inc
Thank you for calling on Environment Masters. We appreciate you!

Amanda W.
05/2018
5.0
plumbing
  + -1 more
My sink wasn’t draining it was horribly frustrating and gross. I called them they cans the same day put in a new disposal and new under the sink pipes and it’s like brand new! They were very affordable and prompt!!!
Description of Work: New garbage disposal installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Response from Environment Masters Inc
Thank you [Member Name Removed]. We appreciate you!

Ruthie B.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Waylon explained to me everything and the solution was I needed a new board that he would have to come back and put in. The part had to be located.
Description of Work: My Air or Heating Unit would not work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
Thank you [Member Name Removed] for giving us all A's. We appreciate your business. Let us know how else we can help you.

Sandra E.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
What a polite young man, who went about his business. I noticed he never got on his phone during his work. One of the techs Environment Masters sent out stayed on his phone the entire time he was servicing equipment outside. I could not have been more pleased with Mason and his professionalism.
Description of Work: This was a maintenance service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna M.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great. Josh was very professional and did an excellent job. It is great doing business with a reputable company.
Description of Work: 6 month maintenance on heating and cooling units under contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah H.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Stevie was great! He was so pleasant and friendly and worked very hard. He was great at explaining everything about my system. I would be happy for Stevie to work at my house again.
Description of Work: Inspection of A/C units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

168 E Porter St, Jackson, MS 39201

https://www.environmentmasters.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
HVAC9, PG26
Trade License Locale
Jackson, MS

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters

FAQ

Environment Masters Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Environment Masters Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Environment Masters Inc offers free project estimates.
Yes, Environment Masters Inc offers eco-friendly accreditations.
No, Environment Masters Inc does not offer a senior discount.
Yes, Environment Masters Inc offers emergency services.
Yes, Environment Masters Inc offers warranties.
Environment Masters Inc offers the following services: Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters
Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!

Contact information

168 E Porter St, Jackson, MS 39201

https://www.environmentmasters.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day