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Environment Masters Inc

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

For over 60 years, the people of metro Jackson have trusted us to handle all their HVAC and plumbing needs. When you pick up the phone to call our company, you aren’t going to get voicemail, and you aren’t going to speak to a machine. You’ll speak to a real person, any time of the day or night, 24/7. We offer full emergency services, for those times when a problem doesn’t occur during normal business hours. In addition to our award–winning service, which we offer to everybody, we also provide a maintenance plan to both save you money and get you some benefits in the process. If a maintenance member calls at any time, their call is given priority. That’s why we call our maintenance plan "Priority One." In addition to preferential treatment, you will also automatically receive a 10% discount on all repairs. Need a new HVAC system, but can’t afford it right now? No problem! We offer financing to qualified customers, just complete the easy application on our website. We guarantee service within hours, not days, which is why if you don’t get service within 24 hours of your call, you don’t have to pay any diagnostic fees. We offer all of these many services because we care about our customers. We want you to achieve 100% satisfaction, because that’s how we’ve done as well as we have these last six decades. We hope that you’ll stay with us for the next 60, so we can continue to help each other thrive. Environment Masters, Inc.: Making Mississippi Homes Live Better. Trusted. Since 1957.

Business highlights

67 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters

Services we don't offer

Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-226 of 226 reviews

CYNTHIA P.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Stevie Rice was efficient and thorough. He is a very personable young man, and I appreciate all he did.
Description of Work: Seasonal checkup

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael G.
03/2018
5.0
plumbing
  + -1 more
It was great. Steven was very professional and always does excellent work. This is the second time that he has been to my house and he will be my go to for future plumbing needs.
Description of Work: Plumbing problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brian L.
03/2018
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
The service call went well. Steven was knowledgeable and very helpful.
Description of Work: Plumbing maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brian L.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great! Nick was able to get us the best deal and ensure we found the best unit for our needs.
Description of Work: Replace AC/Heating unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clayton R.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great company to deal with. Ben came right out we discussed what we needed, then he got everyone together to make it happen. Corey & Don were great, very organized, neat & truly very profesional. Was glad to be dealing with Environment Masters first class all the way!! Clayton
Description of Work: New Lennox heat/air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,150

Ann B.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
got everything replaced and cleaned and most important of all, detected carbon monoxide; Waylon reported this immediately and I got an estimate for repair within 2 hours of his doing so; repair work will be done in a couple of days.
Description of Work: spring check of ac/heating unit

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M F.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very professional & thourough. We will request this technician for the next maintenance check.
Description of Work: Quarterly maintenance on 4 units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John V.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very quickly and professional installation.
Description of Work: Replaced furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronnie G.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Very professional and efficient
Description of Work: Semi annual HVAC maintenance work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob W.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Greg performed our heating check-up. He was very thorough, took his time and explained what he was doing. He checked our carbon monoxide levels to make sure we were safe. He cleaned all the drains to make sure we wouldn't have any issues there. He did an excellent job.
Description of Work: Environment Masters came out to perform heating maintenance on our 3 systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth A.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very pleasant receptionist on phone. Company kept me updated on status. Unfortunately the problem happened late on a Friday before a 3 day holiday weekend so couldn’t get replacement part till Tuesday. Repair technician, Stevie Rice was very personable and apologetic. Helped me light gas logs so I could keep the house warm. He then returned on Tuesday to complete the repair. Again a very nice person. Would recommend Environment Masters and will ask for Stevie again.
Description of Work: Furnace repair. Igniter module was bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nicholas R.
12/2017
5.0
plumbing
  + -1 more
The service was prompt, professional and reasonably priced. I will absolutely use them for my HVAC and Plumbing needs in the future.
Description of Work: Plumbing leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Janice B.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Ryan was very professional and pleasant. Had a great conversation with him and he did his work in a timely fashion.
Description of Work: 6 month maintenance

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Scheduled and appointment and received a call saying they had a cancellation and service rep could be by at 8am. Set my alarm for 8am got up put on my pants and Waylon M was standing at my door. With a quick amp check on the breakers he determined that one of them were bad. Had to have one delivered. Which came to his truck at my house and I was back in business. While he was waiting he taped up the gaping holes in my duct work that was attached to the central unit. Would for sure hire them again. David
Description of Work: Couldn't get air or heat to turn on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margie K.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Performed contractual service correctly and changed filters
Description of Work: Contractual check for AC and Heat for winter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David P.
12/2017
5.0
plumbing, drain cleaning
  + 0 more
Did not leave until the problem was fixed. Also suggested other issues with plumbing and offered service to fix. That was appreciated.
Description of Work: Drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Rachel P.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Chris was so helpful and went above and beyond performing our maintenance check...he even cleaned the grates covering my return air vents!
Description of Work: A routine heat check was performed...he went above and beyond and even cleaned off the nasty covers to my return air vents!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodney F.
12/2017
5.0
plumbing, drain cleaning
  + 0 more
Steven B was here earlier than his latest time estimate (how rare is that for a service call on the weekend) despite a huge job nearby that he had been on most of the afternoon into evening. He immediately got to work, gave us all the information we needed to make a smart decision and performed the work like a pro. He will be back soon to perform other work for us. A+
Description of Work: Sink garbage disposal not working, not draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barabara R.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Steve was very professional. He arrived on time and was very thorough with his inspection. He took the time to explain the work he performed.
Description of Work: Fall checkup on heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
[Member Name Removed] thank you for posting this all A review! We appreciate your business.

Carol D.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Jeremy was on time and performed a couple of extra energy saving tasks while he was there. The techs are always on time, professional, knowledgeable and thorough with their work.
Description of Work: Fall Maintenance on my heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
Thank you [Member Name Removed] for your review. We appreciate your business. Call on us anytime.

John B.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
I had I great tech he was very friendly and kept me updated on what he was doing
Description of Work: Yearly maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
Awesome! Thank you so much for the All A Review! We appreciate you! Call on us anytime.

RON G.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Waylon was very knowledgable and professional. Work completed in timely fashion. He does not try to sell you things that are not needed and explains the problem and gives you options on getting it repair.
Description of Work: Repair inoperative gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

Response from Environment Masters Inc
Thank you for taking the time to post this all A review! We appreciate you. Call on us anytime.

Mary M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Waylon was very thorough. I like that he didn’t hurry, but checked everything out.
Description of Work: Winter prep for AC/heating units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
Thank you for posting! We appreciate you! Call us anytime you need us.

Helen S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Corey L. Was efficient and professional. He is a very nice young man. Thank you for the great service Corey!
Description of Work: Seasonal check on units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc P.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was time to replace Mom's 30 year old air conditioner. We called Environment Masters, since Mom has had them maintaining her system for years. Racquel B arrived to look at the work that needed to be done. We were after a Carrier Infinity system with three zones. Environment Masters doesn't normally handle Carrier, but they were able to accommodate our request. Racquel returned with several options for Carrier (based on system efficiency and available rebates), and Lennox. After selecting a system, Racquel set up the install date. They were ready to start that week, but due to our travel we had to defer the install for a couple of weeks. ----- Billy W and Cody D arrived early the scheduled week to install the new heat pump. It took them two and a half days due to the duct rework required for the new system's zoning. On the first day when it was obvious the system would not provide air for that evening, they offered to drive to the shop and get some window units to keep Mom cool through the night. We declined since the temperatures were unseasonably cool. They had basic air conditioning early the second day, and kept it going while they completed the zoning work. All throughout the experience, they were polite and professional. Each day, they cleaned up the work areas before they left. We thank them immensely for their considerations to Mom! ----- We've used Environment Masters throughout the various extensions of our family for many years. They are always blazingly fast to respond to emergencies, fair priced, and always polite, responsible, professional. We used other A/C companies before we discovered Environment Masters. None of them were able to come close to the satisfaction we've had with Environment Masters.
Description of Work: New heat pump to replace 30 year old a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Contact information

168 E Porter St, Jackson, MS 39201

https://www.environmentmasters.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
HVAC9, PG26
Trade License Locale
Jackson, MS

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters

FAQ

Environment Masters Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Environment Masters Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Environment Masters Inc offers free project estimates.
Yes, Environment Masters Inc offers eco-friendly accreditations.
No, Environment Masters Inc does not offer a senior discount.
Yes, Environment Masters Inc offers emergency services.
Yes, Environment Masters Inc offers warranties.
Environment Masters Inc offers the following services: Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters
Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!

Contact information

168 E Porter St, Jackson, MS 39201

https://www.environmentmasters.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day