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Environment Masters Inc

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

For over 60 years, the people of metro Jackson have trusted us to handle all their HVAC and plumbing needs. When you pick up the phone to call our company, you aren’t going to get voicemail, and you aren’t going to speak to a machine. You’ll speak to a real person, any time of the day or night, 24/7. We offer full emergency services, for those times when a problem doesn’t occur during normal business hours. In addition to our award–winning service, which we offer to everybody, we also provide a maintenance plan to both save you money and get you some benefits in the process. If a maintenance member calls at any time, their call is given priority. That’s why we call our maintenance plan "Priority One." In addition to preferential treatment, you will also automatically receive a 10% discount on all repairs. Need a new HVAC system, but can’t afford it right now? No problem! We offer financing to qualified customers, just complete the easy application on our website. We guarantee service within hours, not days, which is why if you don’t get service within 24 hours of your call, you don’t have to pay any diagnostic fees. We offer all of these many services because we care about our customers. We want you to achieve 100% satisfaction, because that’s how we’ve done as well as we have these last six decades. We hope that you’ll stay with us for the next 60, so we can continue to help each other thrive. Environment Masters, Inc.: Making Mississippi Homes Live Better. Trusted. Since 1957.

Business highlights

67 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters

Services we don't offer

Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-226 of 226 reviews

Wade C.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jack H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary L.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked the air conditioning. Unit was too old to be repaired. But they tried.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Becky C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced air for yearly check up and cost includes coming back to check heat for winter months

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Jim A.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jo S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was an after hours call and the charge was $105. They could not service it then because it was completely frozen. They came back the next day for no additional service call. They added Freon and we purchased a contract for service for a year. Both service men who came were very professional and spent time making sure the work was of high quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Dominick R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Linda M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced inside outside heating and air system. Professional and neat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Jamie H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

robert J.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

WILLIAM M.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REPLACED HEATING & AIR CONDITIONING UNIT. I COULD NOT BE MORE PLEASED WITH THE SERVICE PROVIDED. THE PROJECT MANAGER BEN WAS KNOWLEDGEABLE AND RESPONSIVE TO QUESTIONS AND PROVIDED A CLEAR & CONCISE ESTIMATE. THE INSTALLATION TECHNICANS MARCUS AND CHRIS ARRIVED ON TIME AND BEGAN WORK IMMEDIATLY. BY THREE O'CLOCK THE INSTALLATION WAS COMPLETE. THE COST DID NOT EXCEED THE ESTIMATE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Dan W.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I've used Environment Masters for all of my air conditoning needs for over 15 years from an installation of a new unit to regular maintenance calls. I could not ask for better service. I have recommended them to several people over the years and will continue to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Roslinda M.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam N.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced coils on AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Donna S.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Melanie W.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
N/A
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Tracy K.
11/2013
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
repaired furnace
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Environment Masters Inc
[Member Name Removed] - thank you for the great review. We appreciate our customers taking the time to post. Please call us again any time the need arises.

Sandra O.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job
Description of Work: Installed new larger heat and cooling unit and also a pure air system

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

David C.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional service!
Description of Work: Recharged A/C unit with freon! Complete survey and estimate to replace 20 year old A/C & central heating unit with SEER 13,& 16 units. Estimate to seal & tape existing duct work in attic! Very professional. .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Grant K.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Outstanding company that stands behind their work 100%!! I had a complete central system installed due to the demise of the old one. They give you a written guarantee that the system will perform properly including balanced air delivery. We had issues with hot spots in some areas of the house after the install. It turned out to be improperly designed ducting from the initial install 25 years ago. The company came out numerous times and ended up nearly rebuilding my entire duct system - all without additional charge - because that's what it took to make it right. They never complained or grumbled once. I was VERY particular about the performance of this new system. The techs and the owner were extremely easy to work with and always willing to answer my questions. I am very meticulous and demanding when it comes to a purchase of this size. The system performs flawlessly. We went from a 10 SEER system to a 13 SEER with single speed blower. There were several steps of higher efficiency available but this combination provided the best "bang for the buck". We are seeing a consistent 40% reduction in our cooling bill. I was expecting somewhere around 20%. From the owner on down, Environment Masters is the most capable, knowledgable and professional company I have had the pleasure of working with in years. A+++++. If you need service, repair or install. This is hands down the best A/C business in the Jackson area. I have used two others previously and seen the work performed for neighbors by other companies. Environment Masters has EARNED my loyalty and this review!!
Rating CategoryRating out of 5
Yes, I recommend this pro

RIC R.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Janet U.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very well!
Description of Work: I was very pleased with Mr. Warren Duvall's evaluation of our A/C needs and recommendations for the new system. He did a thorough inspection of our home and the attic. He also took pictures in the attic and then showed them to me as he was explaining what needed to be done. I felt that we received a very detailed estimate as well as the verbal description. We had been without A/C for a week and Mr. Duvall rearranged a repair team's schedule to get our A/C unit replaced as soon as we made our decision to use Environment Masters for the work. The repairman were courteous and arrived earlier than expected....which in our situation was just fine. The system works great and I would definitely use Environment Masters again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Ron M.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very good service.
Description of Work: Replaceed relay switch on heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

ronnie M.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: highly recommend, Racquel was great to work with. 100% SATISFIED

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John B.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Everything went smoothly.
Description of Work: I talked to Evironment Masters early in the morning as to AC problems on a rental property unit. Within 2 hours I was meeting a rep to assess my situation. He told me what I needed and said that someone with his company could be there today to service the outside unit and clean the drain line. Also, he told me that they could come out in the Fall under a maintenance contract. So I agreed to the contract AND sent them to my residence to service my AC at my home. I feel a lot better tonight knowing that my AC units are operating properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Contact information

168 E Porter St, Jackson, MS 39201

https://www.environmentmasters.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
HVAC9, PG26
Trade License Locale
Jackson, MS

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters

FAQ

Environment Masters Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Environment Masters Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Environment Masters Inc offers free project estimates.
Yes, Environment Masters Inc offers eco-friendly accreditations.
No, Environment Masters Inc does not offer a senior discount.
Yes, Environment Masters Inc offers emergency services.
Yes, Environment Masters Inc offers warranties.
Environment Masters Inc offers the following services: Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters
Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!

Contact information

168 E Porter St, Jackson, MS 39201

https://www.environmentmasters.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day