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Environment Masters Inc

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

For over 60 years, the people of metro Jackson have trusted us to handle all their HVAC and plumbing needs. When you pick up the phone to call our company, you aren’t going to get voicemail, and you aren’t going to speak to a machine. You’ll speak to a real person, any time of the day or night, 24/7. We offer full emergency services, for those times when a problem doesn’t occur during normal business hours. In addition to our award–winning service, which we offer to everybody, we also provide a maintenance plan to both save you money and get you some benefits in the process. If a maintenance member calls at any time, their call is given priority. That’s why we call our maintenance plan "Priority One." In addition to preferential treatment, you will also automatically receive a 10% discount on all repairs. Need a new HVAC system, but can’t afford it right now? No problem! We offer financing to qualified customers, just complete the easy application on our website. We guarantee service within hours, not days, which is why if you don’t get service within 24 hours of your call, you don’t have to pay any diagnostic fees. We offer all of these many services because we care about our customers. We want you to achieve 100% satisfaction, because that’s how we’ve done as well as we have these last six decades. We hope that you’ll stay with us for the next 60, so we can continue to help each other thrive. Environment Masters, Inc.: Making Mississippi Homes Live Better. Trusted. Since 1957.

Business highlights

67 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters

Services we don't offer

Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-226 of 226 reviews

Buddy M.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job.
Description of Work: Replace my air-conditioning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Environment Masters Inc
Thank you [Member Name Removed]. We appreciate your business.

Nancy S.
09/2020
5.0
air duct cleaning, plumbing, heating & air conditioning/hvac
  + 1 more
Great and professional
Description of Work: New air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
[Member Name Removed], thank you so much for giving us a review. We appreciate your business. Sorry we can't be of service now that you've moved to Oxford. Go Rebels!

Eric F.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
They were friendly and prompt.
Description of Work: Install new unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

ronald C.
01/2018
5.0
plumbing
  + -1 more
Nicely done. Very professional.
Description of Work: Weatherization of indoor plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John V.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very good work and Punctual.
Description of Work: Evaporator coil replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim C.
01/2018
5.0
plumbing
  + -1 more
Went great. Steven was awesome
Description of Work: Drain leak- kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frances W.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Stevie was great.
Description of Work: Heating/plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environment Masters Inc
Thanks [Member Name Removed]! We appreciate you being an Environment Masters customer and thank you for posting an all "A" review!

Tim H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Environment Masters Inc
Thank you [Member Name Removed] for the all A'[Member Information Removed]! We appreciate you being an Environment Masters customer. Have a great day and call us whenever you need us.

P T.
10/2017
5.0
plumbing
  + -1 more
Was very pleased
Description of Work: Plumbing project

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn Y.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
There was nothing I had a problem with. They were excellent.
Description of Work: They installed an upstairs and downstairs heating unit for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie C.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
They’re very responsive, wonderful employees, and are the nicest service techs I’ve ever run into. I’ve called them on Christmas day and they’ve come. They’re polite, courteous, and very respectful. I would use them again in the future if I needed to.
Description of Work: I had Environment Masters Inc. come out and install a new heating and air-conditioning unit for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Connie B.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great. Showed up on time, performed routine maintenance, nice and professional. And serviceman got along with my dogs!!
Description of Work: I have an annual service contract ($175/yr - $15 coupon) and I get 2 visits per year to clean, replace filters and assure proper function of my heat and AC. Both visits have been very professional - the first visit averted problems with my AC condensation pan being about to overflow in the attic! I intend to keep this company for my annual service. No problems at all and they even called to remind me it was time for my winter check-up. Not since I left Atlanta have a found a Jackson company that was proactive like this. It makes life much easier to have a service partner!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Donna C.
01/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The experience we received from Environment Masters was great. We will call on them again in the future. It was a painless and cost effective replacement of the garbage disposal. Environment Masters was prompt and responsive to our needs. We would recommend Environment Masters to all our friends for their plumbing needs, as well.
Description of Work: Environment Masters helped us so much when our garbage disposal went out. A serviceman came out promptly and evaluated the problem for us. He then told us we would have to replace the garbage disposal. He was extremely helpful! He even told us if we bought the garbage disposal ourselves, we would save money. So, we purchased the garbage disposal and the serviceman came out to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Belvia F.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I was very impressed with Environment Masters.
Description of Work: I called Environment Masters one morning after seeing they were the top rated Air Conditioning company on Angie's List. They were at my house in a reasonable amount of time, fixed my air conditioning, and charged me a VERY good price for the work. The man from the company was professional and polite. I will certainly use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Marie H.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
The serviceman arrived promptly, listened when I told him my concerns, and set to work. He was finished in about an hour, and I feel assured that the problem has been resolved.
Description of Work: Our 15 year old AC unit needed mainentance and a leak in the attic portion of the unit needed investigation and repair. The serviceman changed the filters, cleaned the pipes, checked gauges, and freon levels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Carol P.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
Andy arrived after a call from the office that he was on his way. He was prompt & professional & courteous. He checked out the 2 systems & cleaned them with installing new filters. He found a freon leak in one. The one needed freon and said that it would need to be replaced since it is very old.
Description of Work: EM was called for servicing 2 heat pumps & checking their performance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

chris L.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
The problem was not in the compressor. The service tech told us to call an electrician to have the breakers checked. The service tech was very honest and did not charge us for any unneeded parts or services.
Description of Work: They checked out a problem with the compressor on my house AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Alan G.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
I called Environment Masters after my AC failed on a Saturday. They came out on Sunday and determined that the fan motor had failed. Unfortunately, it was out of warranty and they did not have the part available,so it had to be ordered. I paid for it to be shipped overnight, and once it arrived they came out and got it installed immediately. In the end, they charged me about $100 less than what they initially gave me as an estimate, and did not charge me for the overnight shipment. A few weeks later, the AC fan started making a similar noise to what it was making right before it died originally. I called Environment Masters, and they were out that afternoon. The tech discovered that a small piece of the bad motor must have come loose when it failed, and had gotten left behind and caught in the new fan. They ordered another new motor, and came out and replaced it. Obviously, this was all free of charge. They were prompt, courteous, and efficient. I would definitely recommend them.
Description of Work: Replaced a fan blower motor

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Jeff G.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Our air conditioning went out during the night. I called Environment Masters at 8:00 am and they were on the job by 1:00. The technician worked on my unit for four hours without break and had the unit fixed by 5:00. The estimate given to me was very close to the final cost. I was very happy with the service provided by Environment Masters and would use them again.
Description of Work: Replaced burned out air compressor terminal and start capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JUNE S.
04/2010
5.0
heating & air conditioning/hvac
  + -1 more
I was really satisfied. They came right out and did a good job. They came the same day that I called them. I don't have anything to compare the price to.
Description of Work: I used Environment Masters to repair and fix an air conditioner that wasn't working. We have three different air conditioner units. I had them check some other things as a preventative measure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Morella H.
07/2009
5.0
heating & air conditioning/hvac
  + -1 more
They were part of contractor's services and it all went well.
Description of Work: installed central heating and air in the construction added to existing house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Janis A.
07/2009
4.0
heating & air conditioning/hvac
  + -1 more
The tech was very friendly and got right to business. My only complaint is that was already well into the job when I went out to see what the "damage" was going to be. I usually expect to be told what I can expect the cost to be prior to work being started. In reality I would have paid almost anything to get it fixed because the temps had been hovering close to 100, but it would have been nice to have been nice to have been given an estimate first. In the techs defense, I didn't specifically request an estimate, I just took it for granted because I've always been given them before. Most importantly though, I have no complaints with the service and my a/c is now working perfectly! I would definitely call Environment Masters again.
Description of Work: Technician replaced bad condenser fan motor and 7.5 mfd capacitor. Also added 2 lbs of freon to a/c unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419

Alan G.
07/2009
5.0
heating & air conditioning/hvac
  + -1 more
Noticed that the AC was not cooling properly - thermostat set on 73 and was not able to keep it below 76. Found this company on the list including a $25 discount and well rated, so called them at mid afternoon. They had a tech en route within about 2 hours (called first to let us know he was coming). He was very professional. He told us that there were no obvious problems with the AC, that it appeared that the AC just needed routine maintenance performed to it. He did everything within about an hour, and the AC has been working great since.
Description of Work: They performed basic maintenance on the AC unit - new filters, cleaned the condensers, and other general cleaning/maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

amy L.
12/2008
4.0
heating & air conditioning/hvac
  + -1 more
They show up on time, do the job you expect them to and the price is fair. We have used them for years and will continue to use them.
Description of Work: They repaired our air conditioner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Bob B.
05/2008
5.0
heating & air conditioning/hvac
  + -1 more
My needs were met within hours of a calling. They were knowledgeable, considerate, friendly, professional, and timely. I am 100% satisfied. They did a fantastic job.
Description of Work: When I purchased my home in 2006 I had a home inspection done to make sure everything was in good working order. I was told I needed to contact a local company to verify my heat/ac was working properly so I called Environment Masters. They have been a local business in our area for a long time and have a good reputation. The unit needed freon and everything else appeared fine. More recently my unit decided to freeze up during the night completely cutting off my air conditioning. I called Environment Masters to see if they could check out my unit since they had looked at it before. I spoke with Warren Duvall, a comfort specialist for Environment Masters, and he scheduled a time that very day to check out my unit. It had thawed out and was working again, but not cooling very well. My unit needed a coil replacement. Warren also went room to room checking to see if the ceiling grilles were positioned correctly. I didn't realize this could make such a difference in cooling my home. Within a couple of days my unit had a new coil and was working good as new. They also installed a ventilation fan to pull out the hot air in the attic. I have to say the company did an excellent job. They were prompt, considerate, and get an A+ for customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Contact information

168 E Porter St, Jackson, MS 39201

https://www.environmentmasters.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
HVAC9, PG26
Trade License Locale
Jackson, MS

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters

FAQ

Environment Masters Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Environment Masters Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Environment Masters Inc offers free project estimates.
Yes, Environment Masters Inc offers eco-friendly accreditations.
No, Environment Masters Inc does not offer a senior discount.
Yes, Environment Masters Inc offers emergency services.
Yes, Environment Masters Inc offers warranties.
Environment Masters Inc offers the following services: Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters
Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!

Contact information

168 E Porter St, Jackson, MS 39201

https://www.environmentmasters.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day