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The Spot Man

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

All of our technicians are employees. We do not use subcontractors. We are an iicrc certified firm which is required to keep your manufacturers stain resist warranty in good standing. Award winning. Additional DBA - St Louis Area Rug Cleaning.

Business highlights

24 years of trusted experience

Services we offer

Commercial and residential carpet cleaning, oriental & area rug cleaning, specialized stain removal, upholstery cleaning, re-dye bleached areas, ceramic tile and grout cleaning, marble polishing & wood floor cleaning.

Services we don't offer

poor cleaning results

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.867 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
1%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 67 reviews

Brian J.
10/2012
4.0
upholstery cleaning
  + -1 more
He took one away to see if could be thoroughly cleaned successfully.
Description of Work: Cleaning dining room chairs.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from The Spot Man
I am very surprised by this review. I cleaned a heavily soiled chair to see how well it would clean up. This was a test. There are 5 other matching chairs. I was not able to remove all of the stains. He was not happy with the results. So, staying true to my "If you are not happy, don't pay us" guarantee. I did not charge him anything. He paid nothing. Maybe he has confused us with another cleaner who doesn't have the same guarantee.

BARBARA COLE V.
10/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very good workers, straight to the point, no messing around.
Description of Work: They cleaned the carpets and the upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pearl S.
10/2012
5.0
carpet cleaners
  + -1 more
Always a pleasant experience with this company.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sarah B.
10/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great service and great work. Came back to remove a spot he missed. Love Spotman.
Description of Work: Carpet cleaning and area rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tim H.
09/2012
5.0
carpet installation, carpet cleaners
  + 0 more
Representative had excellent service skills, wore foot covers over his shoes, was very careful not to rub the hose on the walls, the hose was clean, he listened to my description of the stains & had me look at the areas when he was finished.
Description of Work: Removed 2 spots and carpet stain from water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marcia M.
08/2012
5.0
carpet installation, carpet cleaners
  + 0 more
Rich did a great job! I cannot even see where the bleach spots had been. he was punctual, very friendly and professional, and meticulouis in his work. I consider this service to be a very good value and recommend him most highly.
Description of Work: Rich re-dyed bleach spots on my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lindy L M.
06/2012
5.0
carpet cleaners
  + -1 more
I love this company and will be using them again in the future! They were very responsive and personable when he came out to give me a quote. They were not at all like other companies I have used in the past that try to get in and out as soon as possible and do the minimal amount of work. They care about their quality and service. The associate that came out to perform the work was on time, clean, very nice and got right to work. He did every area that was quoted and did a walk through with me and explained future care of the carpet and when it was expected to be dry. They guarantee their work and assured me they would come back out if any spots reappeared. I recommend this company over a chain company ANY day!
Description of Work: I needed my carpets cleaned and some spots removed from heavy traffic and dog stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

Ellen K.
05/2012
5.0
carpet cleaners
  + -1 more
They are great. I recommend them to all of my clients.
Description of Work: They cleaned the carpets in the homes that I stage and my own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TED AND SANDY W.
02/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It all turned out nicely. A spot that was not apparent when they left returned after the carpet on the stairs dried. I did not call them back because I figured it wouldn't work. But they say they will come back if you're not satisfied.
Description of Work: 2 rugs and sofa and foot stools and basement carpet and carpeted stairs cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Linda A.
02/2012
4.0
ceramic tile, floor cleaning
  + 0 more
The company was honest and stated it couldn't clean the floor as advertised. Thus, it made several attempts at no charge until the floor had been successfully cleaned.
Description of Work: They cleaned a tile floor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tony L.
02/2012
5.0
carpet cleaners
  + -1 more
Everything went well, and they did a great job. Furthermore, they guarantee their work.
Description of Work: They cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jennifer W.
02/2012
5.0
carpet cleaners
  + -1 more
Everything was great. The rug had been stained on its way back to the house, so the owner, once again, cleaned the rug himself and returned it to me.
Description of Work: They cleaned a woolen area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald P.
02/2012
5.0
carpet cleaners
  + -1 more
He arrived on time, was very polite, and did a good job.
Description of Work: He cleaned the carpet in the family room and downstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN B.
02/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The Spot Man did an excellent job for an extremely reasonable price. They were able to get out stains that my previous carpet cleaning company could not and the carpet still looks great months later. They were extremely courteous and thorough and I would recommend this company to anyone and plan on using them exclusively in the future.
Description of Work: They cleaned the carpet and sofa in my office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Laura L.
02/2012
5.0
carpet cleaners
  + -1 more
Everything went well, and they did a good job. They even returned without charge for a spot that wouldn't go away.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josh G.
11/2011
1.0
carpet cleaners
  + -1 more
Tried to use coupon listed on Angie's list. First I was told it only applies to wall to wall cleaning, which the coupon doesn't say. Then I was told the total job had to be over $125, which the coupon also doesn't say. I told them to cancel my appointment. Beware the bait and switch. My old address must have been listed on my Angie's List account however this was for work in my house in Fenton MO
Description of Work: Canceled appointment.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0


Response from The Spot Man
Dear Angie’s List members. I was shocked to see this review. As our other reviews indicate this is not the pattern I follow. I personally perform every quote and have no memory of visiting this home. I have searched my database for this person’s first and last name, street address and zip code. I have even entered the address in my GPS device to see if it would come up again. Nothing. This person is not and has never been a customer. Concerning the coupon. I feel it is very straight forward. It says “25% off carpet cleaning”. It does not say it applies to stain removal, area rugs, wood floors, ceramic and marble floors or upholstery cleaning. Please view the coupon and let me know if you believe it is misleading. Also please feel free to contact me if you have any questions. Rich Stoutenborough, The Spot Man.

Elaine M.
08/2011
5.0
floor cleaning
  + -1 more
Very responsive in arranging for the estimate, and they came exactly when, and did exactly what was promised.
Description of Work: Cleaned almost all the floors in the house. This included porcelain tile and hardwood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sarah S.
05/2011
5.0
carpet cleaners, floor cleaning, oriental rug cleaning
  + 1 more
Owner was very responsive, on time, and courteous while providing estimate. The price was reasonable and offered a great discount to Angie's List members. Also offered a great guarantee. They showed up exactly on time to do the work, were very careful and respectful of me and my home. Carpets look great with no lingering chemical odor. I found a carpet cleaner for life.
Description of Work: Cleaned carpet in 3 rooms and a wool area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Susan R.
04/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent -- owner came to home for estimate in a timely manner and we were able to get work done quickly. Owner was very nice, professional and obviously takes pride in his business. The young man who did the work, Ukiah, was great -- on time, polite, neat; protected woodwork; up front and honest about what he would not be able to do -- ie ball point pen on cotton upholstery; worked very carefully with great attention to detail. Would definitely use them again. They did a significantly better job than another, larger provider had previously done for the same work and it was a more pleasant interaction overall.
Description of Work: Cleaning and spot removal -- living room carpet, furniture

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ellen H.
04/2011
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
All spots were removed and especially those on our steps leading to the second floor. The couches were cleaned and then both carpets and couches were treated with a stain preventative. It's been a long time since I've seen my carpets look this good and they smelled good too! The young man who did all this work was very professional and did an excellent job. I'm sure there are carpet cleaners that are much cheaper, but I wanted all the spots/stains removed and this company did the trick!
Description of Work: All areas of carpeting and couches were vacuumed. Then the spots were treated and then the carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$498

Suzanne S.
02/2011
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
They did a fine job. I spent $168. They cleaned some steps and carpet cleaning. They came back today and they took a couple of pillows. They are going to see if they can get the spots out from it. If they can, they will come back and do the rest of them. They are first experimenting. They were polite. They were on time. They have an appointment on Tuesday. The guy who did the work was well-trained. The job was done well. I am satisfied with it. The prices were certainly competitive. They did exactly what they said they would do. We are checking to see if they can do more work for us now. If they find they can, we will certainly use them.
Description of Work: I used the services of The Spot Man for carpet cleaning, last Wednesday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Elizabeth L.
02/2011
5.0
carpet cleaners
  + -1 more
The realtor said it was good work. She was pleased with it. Usually, if a realtor is pleased with the work, it's a good job. I wasn't there when they did the actual work. They did a good job, and they worked really hard.
Description of Work: They cleaned the carpets in the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MICHAEL G.
02/2011
5.0
carpet cleaners
  + -1 more
WOW A throwback: A company that stands behind their work. They came in a little higher than other quotes but we were swayed by their sterling reviews on Angie's list and their guarantee to come back until the spots are gone or it's free--our choice. We had some stubborn stains in the basement that required 4 treatments to remove them. ( I honestly felt a bit bad calling them back that many times but they were intent on making sure we were a satisfied customer which we are.) We went from thinking that we'd have to replace the carpet soon to thinking we hired the right company. On their first trip their machine pulled up a seam and Rich came out and spent about an hour repairing it perfectly. They were always remarkably punctual--actually a few minutes early each time--and personable and responsive to our requests. I highly recommend them and would use them again easily.
Description of Work: We had the carpets cleaned on all three floors (including basement) of our new house prior to moving in--about 2200sf of carpet and two stairways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Kathy G.
10/2010
5.0
carpet cleaners
  + -1 more
Great. I did start with a coupon for $130.00 and added scotch guard which brought it to $190.00. The service was great, very prompt and very friendly and informative. They seem to be honest not trying to sell a bunch of add ons. The owner called the following day to ask how it went and I said I was very happy. He asked if they could contact me from time to time to see if I needed any of their services and to offer discounts when available...I said absolutely!
Description of Work: They cleaned and scotch guarded 3 rooms, a hall and stairs w/ a landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Deborah B.
07/2010
5.0
carpet cleaners
  + -1 more
The stains on our carpet in the lower level of our home were caused by our cat -- vomit. When The Spot Man came to the house on his first visit, he explained that the stains may not be eliminated completely because the carpet is wool. Unfortunately, after his first visit, the stains appeared to be worse. I called Theresa and explained the problem and she scheduled the owner of the company to come out. We live approximately 45 minutes from their office. He came out, worked on the spots and they looked much better. He called a couple days later and wanted to come back to be sure we were satisfied and to take another look at the spots. All of this at no charge. When he came back the third time to check the original spots, I asked him to remove a few more minor spots caused by footprints, a coffee spill and other everyday dirt. He took care of it and billed me a reasonable amount for eliminating those spots. We asked him to give us a bid on carpet cleaning the entire house and this fall, we will definitely use "The Spot Man" to clean our carpets. We found his company on your list and we are thankful for this medium and for the opportunity to let other folks know that this is a company you can trust, and they will get the job done!
Description of Work: Removed cat vomit stains and other minor stains on our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
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    • 2(current)
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Contact information

638 St Louis Ave, Valley Park, MO 63088

www.thespotman.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Ceramic Tile,
Oriental Rug Cleaning,
Hardwood Flooring Sales and Installation,
Marble and Granite,
Water & Smoke Damage

FAQ

The Spot Man is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

The Spot Man accepts the following forms of payment: Check,MasterCard,Visa
Yes, The Spot Man offers free project estimates.
Yes, The Spot Man offers eco-friendly accreditations.
No, The Spot Man does not offer a senior discount.
No, The Spot Man does not offer emergency services.
Yes, The Spot Man offers warranties.
The Spot Man offers the following services: Commercial and residential carpet cleaning, oriental & area rug cleaning, specialized stain removal, upholstery cleaning, re-dye bleached areas, ceramic tile and grout cleaning, marble polishing & wood floor cleaning.
poor cleaning results

Contact information

638 St Louis Ave, Valley Park, MO 63088

www.thespotman.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed