Same ownership since inception almost 30 years ago. High-quality workmanship performed by long-time, hourly employees. (Many contractors in the industry solely sub-contract.) We even have an in-house sheet metal crew for copper roofs, copper gutters, commercial gutter systems and other metal work. (We do use the same sub-contractor, since inception, for residential gutter replacement only.) RICHARDS ROOFING & EXTERIORS, INC. HAS RECEIVED ANGIE'S LIST SUPER SERVICE AWARD IN ROOFING CONTINUOUSLY FROM 2004 THROUGH 2018. This is more years than many of the other area roofing contractors have been in business ! Since we are affiliated with numerous major manufacturers offering various roofing systems, Richards Roofing and Exteriors is given the opportunity to utilize our experience and knowledge to specify the right system for each application and building owner. PLEASE NOTE: Our direct Kirkwood office telephone number is 314-965-3008.
Business highlights
34 years of trusted experience
Services we offer
Siding, new roofs & roof repair, flat, shingle & metal roofs, gutters, skylights, replacement windows & copper roofing
ere findingsCalled and left message.return my call and came out in a couple of days and quickly sent me there report.
Description of Work: Had Richards Roofing check my roof for hail damage.Sent me a letter stating my roof didn't need repair at this time and also a bid to replace my roof ,if I so desired.It was nice to see that they where honest and not out just to make money.I will call them back when I do need a new roof.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Miles H.
01/2013
5.0
gutter repair, roofing
 + 0 more
This enterprise went seamlessly. The roofers were hard working, committed and involved to a man. When they left, there was a beautiful new roof and the old one gone. And 100% clean up. An inspector called on me a day or so after, and performed a detailed inspection of the job. It was not a wam bam, thank you mam inspection either. The inspector spent a lot of time on the roof and then discussed the results with me. I could not find anything to say bad about this operation. The discussion as to price and other aspects of the negotiation was above board and completely without BS. Richards is a class act and I'd use him again in a heartbeat.
Description of Work: The old roof was removed and a new one installed. Gutter guards and a ridge vent were installed. New flashing and new vents were installed. All trash was removed from the premises.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,300
Michelle C.
12/2012
5.0
roofing
 + -1 more
I never knew they were here, which was good! They completed the removal of two layers of roofing and three turbines and installed the new shingles and ridge vents in 24 hrs. They began the project in the afternoon and completed it by noon the next day. When I came home the first day, the old roof shingles had been completely removed and the roof prepped for the new shingles. No sign of debris anywhere in the yard. The next afternoon, I had a beautiful new roof and a clean yard... Painless!!
Description of Work: Removal of two layers of roofing shingles, three turbines, installation of new ridge vents and new shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Stephen S.
12/2012
5.0
roofing
 + -1 more
I said it all before!! RICHARD'S ROOFING AND EXTERIORS DID AN AWESOME JOB, AND I WOULD HIGHLY RECOMMEND THEM TO ANYONE IN THE ST. LOUIS AREA LOOKING FOR A PROFESSIONAL AND REASONABLY PRICED ROOFING COMPANY. Also, Rich was very personable, and it was obvious that he enjoys his job and providing the best service possible!!
Description of Work: Still trying to catch up on my belated Angie's List reviews (and this is my last one!!). In any event, Rich Ray, the owner and operator of Richards Roofing and Exteriors Inc. came to my home (very promptly upon my first call, I might add) to discuss and estimate for a variety of minor leaks in the roof of my home. Of course, there really are no minor leaks when it comes to the roof. We setup an appointment for the repairs that were needed (which is why I stated the leaks were minor, since there was not much involved to repair the problems). Chris, one of the roofers, completed the repairs and did an EXEMPLARY JOB!! It might actually be good that I am writing this review over one year later, because the roof still has NOT leaked since Chris completed the work!! Chris was punctual, courteous, friendly, professional, and CLEANED UP EVERYTHING when he was done!! This is especially important given the often messy nature of roofing repairs!! I also think the price was VERY REASONABLE for the work that was done!! In fact, it was a very pleasant surprise to know that the repairs would not be more expensive than this.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Gary H.
12/2012
5.0
siding, replacement windows, house painters
 + 1 more
See description of work done. The work went very well, I am a pleased customer.
Description of Work: This was a "small" job that I had some difficulty finding anyone to take on. My window shutters on about 25 windows were weathered, the paint looked washed out, and there was some cracking of the fiberglass. Because there was no urgency, I was fine with the company fitting the work into their busy schedule. It turned out to be a number of months, but as indicated that was ok with me. What I really liked was 1) some of the windows were effectively three stories up, but that presented no problem for the contractor. 2) there was a question as to whether the old shutters could be salvaged and the contractor evaluated that, applied some glue and a brace here and there, and saved me from buying new ones. 3) the new paint color we chose was applied by the contractor and they did an excellent job. The wife is pleased and I guess I should have placed that as my number 1 like. Finally, the repainted shutters were securely replaced in an afternoon. They look great, the paint job was really exceptional. I certainly appreciate the contractor taking on a smaller and non-typical job for them and doing it well. Worth the cost. From my experience with them, I highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,755
Mary M.
11/2012
5.0
roofing
 + -1 more
The bid I was given was a "Will Not Exceed" bid because there was no way to know what they were getting into with my leak. Because of that, I was expecting to pay the price it was not to exceed. To my surprise, I was charged the minimum amount on the quote! Along with the new shingles, a suspect board was replaced along with a few other things to be sure the leak did not reappear. I could not be happier with my experience and will definitely use them again!!
Description of Work: I had Richards Roofing fix a leak in my roof... the roof was installed less than 10 years ago by a different company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Georgette H.
11/2012
5.0
roofing
 + -1 more
They did a great job and the end product looks beautiful. The crew was easy to work with and cleaned up nicely after them. Fast forward two years as we are attempting sell the house. The inspector mentioned that a couple of shingles were either defective or installed incorrectly. I called Richard’s Roofing and he was out here very quickly. He inspected it again and said he didn’t find anything but sent a crew out to replace 2 shingles even though there was nothing wrong. He replaced them to make sure it would pass final inspection. I had another independent inspector come out who commented on what a great job Richard’s did with the roof. I really appreciated his customer service and getting to me quickly.
Description of Work: Richard's Roofing installed an architectural design with the special venting system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mary ellen J.
11/2012
5.0
gutter repair, roofing
 + 0 more
It was a great experience. a team arrived, worked for 3 days in the heat, removed two layers of old roofing, replaced plywood where needed, and installed a new roof, continuous ridge venting, and gutter guards. Great people, very neat, pleasant and professional. i would recommend them to anyone.
Description of Work: Richards roofing installed a new roof, ridge-venting and gutter guards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Todd W.
11/2012
5.0
roofing, siding
 + 0 more
Kevin gave the estimate, and Jeff came to do the work a few weeks later. He first removed the old siding, and then rebuilt the frame for the flashing and new siding. He added white facia to the window frames, so that it looked absolutely great!
Description of Work: Kevin gave us the estimate, and Jeff was the one man crew who did the work. He re-sided two dormers, along with doing the flashing, etc. so it would not leak. Needless to say, we were very pleased with Jeff's work. He re-did the design of the dormers so they look 100% nicer than they did even when the old dormers were new. Jeff did an excellent job!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Thomas B.
11/2012
5.0
roofing
 + -1 more
Richards Roofing exceeded my expectations. They did exactly what I asked, and provided me with a written report stating the roof had no current issues or problems, and also provided me with the estimate and approx. timeline for replacing the roof. They did not try to sell me anything I didn't need. They provided me with their best estimate of how many years were left on the current roof, which was 2 to 3 years remaining. I thought their estimate for replacing the roof, $12,500, was very reasonable considering the home has a relatively steep pitch to the roof, and it's a 2 story good sized home. They even did not charge me for coming out on site, to perform this condition assessment and report for me. I am planning on using Richards Roofing when time comes to replace the roof. This is another good example of how Angie's List quickly allows me to find a competent vendor who is responsive and professional. Thank you Richards Roofing.
Description of Work: Based on their high Angie's List ratings, I requested Richards Roofing to perform a roof inspection/condition report on my home in Wildwood. The roof is over 15 years old, and I wanted to determine if there were any problems, missing shingles, bad flashings, etc. going into the winter season. I also wanted an estimate on the cost to replace the roof, and when I should expect to incur that cost - how many years out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JEAN & ANTHONY K.
08/2012
5.0
roofing, siding
 + 0 more
Terrific. From the initial estimate to the finish they did wonderful work. From their representative Kevin, who discovered that my window had been damaged by the storm (myself and the insurance adjuster had both missed it) This discovery yielded me a new window from the insurance company. When the crew showed up and we were told who the leadman was and his contact information in case we had any questions and they replaced the roof in sections. Of course, it rained the first night of replacement, but we had no worries that night listening to the rain since they had only stripped off a portion of the old roof until the next day when the job was completed. I have had roofs replaced before and was expecting to spend the next three or four grass cuttings picking up nails and pieces of shingles. Turned out that I got two nails and just a handful of shingles. These people put on a terrific roof and cleaned up after themselves very professionally. We are happy campers, worth every dime we spent. We are using these folks to replace our damaged siding and downspouts.
Description of Work: Put on a new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,650
Cary F.
07/2012
5.0
roofing
 + -1 more
The price quoted was very competative. They answered all questions and brought samples to the house. Their crew was professional and left the property clean every night. I am very pleased with thi finished results and know I have a company that will respond quickly if there is ever a problem.
Description of Work: They did a complete tear off of a cedar shake roof and replaced it with a shingle roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Robert B.
07/2012
5.0
roofing
 + -1 more
They did the job on time and with no problems. We would definitely use them again if we need further work done.
Description of Work: They replaced the seal around the vent stack pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Ben S.
06/2012
5.0
roofing
 + -1 more
The price was exellent. They were very responsive. I will use them again.
Description of Work: Richards Roofing & Exteriors repaired some shingles.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Linda K.
06/2012
5.0
replacement windows, doors
 + 0 more
They were very professional from start to finish. The person who came out to see what needed to be done was prompt and thorough. Because of the age of the house, there were some issues with how the windows should be installed. They explained everything so there were no surprises. When I had any questions, or in one case changes I wanted, I got a very prompt response. There was a minor problem with some sealant and it was fixed quickly. It was apparent that they want their customers to be satisfied with the results. Because the old windows leaked so much, there were a number of window sills that needed to be replaced. The ones they made were exactly what I wanted and they look great. Not too long ago, one of my children broke a window. I called and they ordered the window from the manufacturer (at a much lower price than I expected). I was only charged the cost of the window because it just needed to be slipped in. Someone came by and in a few minutes the new window was in and the old one taken away.
Description of Work: I had the original windows on my 70 year house replaced, as well as some window sills, and 3 doors. I chose Richards Roofing because of the good rating they had with the Better Business Bureau, the fact that they carried the brand of windows I wanted, and they replaced window sills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Michael A.
06/2012
5.0
roofing
 + -1 more
Richards Roofing and Exterior Inc. were courteous and professional. They provided a quote in a timely manner and scheduled the work as soon as i gave them the go ahead. Their office staff was especially helpful in providing the paperwork i needed to support the near term sale of my home. I will certainly recommend their organization and use them again if the opportunitity presents itself.
Description of Work: Richards Roofing and Exterior Inc. replaced several vents and caps on our roof damaged by recent hail story.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,027
Sheri P.
05/2012
5.0
roofing, siding
 + 0 more
I had an extremely wonderful experience with this company. I have never dealt with a company as conscientious and thorough as them. They did a beautiful job and were wonderful people. It is an old house and a very big job. I had a lot of problems with the old siding, which they had to remove. They hand hammer and caulk everything down to the smallest detail. I found them on Angie's List. I recommend them to others for siding, shutters, or anything like that. I became friends with them, and they were so accommodating.
Description of Work: They replaced the siding on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARILYN F.
05/2012
5.0
gutter repair, roofing
 + 0 more
I am satisfied with their work, very much so. I appreciate their honesty and integrity.
Description of Work: They put 2 roofs on, one higher and one lower. The also finished the guttering.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Janice V.
05/2012
5.0
gutter repair
 + -1 more
When our house was built in 1924, it didn't originally have the second floor gutters; they were added later. Because the fascia wasn't vertical, the gutters that were added weren't angled properly and didn't catch the rainfall properly. This caused water damage, including rotting the wood moulding behind the gutters. I asked Richards Roofing to let me know when they would come, so I could be there to talk to them about our gutter issues, and they were happy to do so. Kevin from Richards Roofing took time to examine and photograph our gutters and came up with some options to solve our gutter problem. We chose the option I described above. There were three different crews to do the work on parts of three different days. They are specialized and really know what they're doing. Since the gutter work was performed, we've had a few hard rains, and we've noticed that the new gutter is handling the water perfectly. Now I wish we'd had them take care of our gutters at the back of our house, too, but we'll definitely call them for that job in the future!
Description of Work: Our house has gutters at both its first and second story levels. The gutter at the second story and the rotting wood moulding behind it were removed, along with a downspout. Since the house's original fascia was not properly angled to hold gutters, Richards Roofing used new lumber to create a proper structure to hold gutters. This new structure was fastened into place and covered with aluminum cladding. New 6-inch aluminum guttering was attached to the structure, and two 3x4" downspouts were installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$990
KATHRYN C.
04/2012
5.0
roofing
 + -1 more
They set an appointment and made the appointment. The owner did the analysis and was very knowledgeable and he communicated very well. We've never had a problem since they've been here.
Description of Work: We have a flat roof in a couple areas of our house and they had leaking problems, including air leakage. They fixed it and we've never had a problem since.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Loren Y.
04/2012
5.0
gutter repair, roofing, replacement windows
 + 1 more
We first found Richard's Roofing through Angieslist when we had storm damage to our roof. They performed the work in a very quick turnaround and were very easy to work with. Unlike some other roofing companies that prowled the neighborhood after the storm with outrageous prices, they gave a very reasonable estimate for the work. It ended up being less and that's all that they charged. Due to our positive experiences with them, we used them again, most recently to replace 18 wood windows with new efficient vinyl replacement windows. We were concerned about the presence of lead paint and they were meticulous to keep dust out of the house. The windows are great quality. They didn't make us haggle over price -- they gave a very fair price right out of the gate. They also installed aluminum soffits around the entire house, they took their time and did a great job. The staff has always been very pleasant to work with, knowledgeable and took care and pride in their work -- and it shows! We will use them again.
Description of Work: This company has provided services for us on three occasions: 1) Roofing/soffit repair 2) Gutter repair and gutter screens 3) Replacement windows, aluminum soffits, gutter screens
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Jeremy E.
03/2012
2.0
roofing
 + -1 more
Company was extrememly responsive right up front, able to start work within few days after calling them. Shingles were ordered and delivered and work started the very next day. All went fine for few days, then the workers stopped showing up. Then the weather caused issues. The days that it was actually clear out, no one still came. Then it would rain some more. Not very accomodating on a new construction house that is soaking the entire interior while I patiently wait for the workers to come back. Called in few times and was told they would be out soon. It took 3 weeks before the entire job was finished. I watched the neighbors house be shingled in 3 days. Frustrating. Apparently they underestimated the roof and had to order additional shingles but did not communicate that being the issue to me. Even more frustrating. The job looks ok, although a few trouble areas were found where a shed-type overhang meets the main wall... no flashing installed. I was also advised to not add on the drip edge option and that is a normal job of siding contractors. This caused additional work on my part as well as higher cost to install a drip edge after the fact. If I had to do it over, I would have gone with another company. Too bad all the high reviews on Angie's List for this company led me astray.
Description of Work: New roof installed.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
1.0
$7,500
BYRON P.
03/2012
5.0
roofing
 + -1 more
They came out after some strong winds we had. The winds had blown out one of my attic vents. They were very good. I dealt with a gentleman named Kevin Kilpatrick. They came out and took a look at the job and determined they needed to replace both vents on each side of the house. The vent installation was superior to what had been done previously. The price they quoted was very reasonable. It was a one day repair, and they finished all the clean-up in that amount of time as well. They are a very reliable and good company to do business with. I would highly recommend them to anybody.
Description of Work: They came out to fix the attic vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$720
Tom J.
03/2012
5.0
roofing
 + -1 more
Everybody was friendly and professional. They came out and did the work when they said they would.
Description of Work: They come out and inspected the roof and offered me some options.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Robert N.
02/2012
1.0
roofing
 + -1 more
,I am willing to pay for a quality product, but expect professionalism and expertise as well. Thus was disappointing!
Description of Work: My first contact experience with a recommended roofer (highest rating) was disappointing! The owner returned my call the day after I called (great!) and we began to discuss a roofing product. He said drawings would be required for the new metal roof (understood!). I asked if they did that, he said 'No, we just put the roof on'. I asked if he wanted to see the drawings for the wood/truss supports since the success of his installation depended on that, he was not interested. I terminated the call since he seemed vague, disinterested, and not concerned with seeing the job site for an estimate. Too bad when you want a quality product, contact someone highly recommended, and get a luke warm response. I suggest asking many many questions and including them in the contract.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
5.0
Response from Richards Roofing & Exteriors Inc
In clarification to this customer's conversation with me, it is very evident that he confused my honesty with dis-interest. He states that he asked me if we could provide architectural drawings for the project, which we can not. We do not have licensed architects on staff. However, he then states that he asked if I wanted to see the drawings, which he already asked if we could provide. We are happy to provide proposals for projects in which drawings exist. This is why I recommended he contact a licensed architect/structural engineer. He seemed frustrated with this situation, but our company will never promise services to a customer or potential customer that we can not perform. We do hope that potential customers see this as a positive quality rather than a reason to find fault.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding,
Windows,
Skylights,
Unfinished Carpentry,
Gutter Cleaning,
Chimney Repair,
Chimney Caps,
Insulation
FAQ
Richards Roofing & Exteriors Inc is currently rated 4.8 overall out of 5.
Richards Roofing & Exteriors Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa