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Total Comfort Heating Air Conditioning LLC

Heating and Air Conditioning, Water Heaters

About us

We pride ourselves on providing the most professional service available in the St. Louis Metro Area. We offer emergency service, seven days a week, for your residential or commercial heating and cooling repairs and installation needs. “Our Commitment is your Total Comfort.” The quality of our people sets us apart from the competition. While our service technicians are in your home, you can be assured that they will work quickly to restore your total home comfort. Our staff is fully trained to work on today’s wide range of heating and cooling systems, and we take pride in doing the job right the first time. Financing available. Additional DBA Names: Lauren Lexi Inc.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Central Air Conditioning, Commercial Rooftop Units, Gas Furnaces, Heat Pumps, Boilers Commercial & Residential, Air Conditioning For Homes With Radiators, Baseboard And Unit Heaters, Humidifiers, Electronic Air Cleaners, Service Contracts, Water Heaters

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
4%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 100 reviews

Kathryn A.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did it in two separate trips.
Description of Work: I got two new units. I got a new unit to replace the old one on the first floor and then I added central air to the second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Sue T.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

paul F.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carolyn S.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace a flue pipe damaged by another service provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry I.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Fay B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Larry was called to do an anuual servicing of the furnace. He arrived promptly and got the job done in a reasonable. I have already made a report on this job. In the future, I will call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Charles P.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Total Comfort installed a new furnace and A/c. Very professional organization. Quality of the work was excellent and the technicians that performed the work were very neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clyde B.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My price was higher than the price you advertised because I needed a different size furnace,a flue liner, cap, and a thermostat. Workers responded promptly the next day. Finished within four hours.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jack V.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mark M.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: HVAC Tune-up

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

Rick M.
06/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Told me i needed a new unit, tried to sell me a $4000 HVAC, then finally agreed to fill w freon, charged $880 for that.. said it took 8 lbs.. then only lasted about a week, but luckily it cooled off enough that i could wait. This spring, had another company come out, cleaned coil and put 6.5 lbs of freon in cost me $300.. It is mid June and is AC is still keeping it cold as can be

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$880

Response from Total Comfort Heating Air Conditioning LLC
I have reviewed our computer records and have never done business with this person or Company. Please remove your complaint and file it with the correct company Sincerely To Donahue President

Thomas B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced entire HVAC with a top of the line Trane Heat Pump and A/C System. Showed up exactly when they said they would and spent two days installing the system. Lead installer was very knowledgable and gave me a thorough walk through of my new system. My electric bill last month was -1 from my normal $210 levelized payment plan. The new system is far more efficient than my previous 1995 system. Great move having it replaced and great job by Adam and team at Comfort Systems in South Couru St. Louis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Fay B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was a cold Friday evening and the thermostat seemed to be stuck - it didn't get warmer in the house and I was cold. I got worried and picked up a card I had received in the mail thinking it came from my regular furnace company. When I called I was told that someone would call but the representative said that he would come the next morning. He arrived on time and looked at the thermostat. I had turned on my oven to warm up the area and then the thermostat started working. He speculated that the batteries might need to be changed but I didn't have any new ones. We went down to the basement where he looked the furnace over and said that he couldn't find anything wrong so I said that since he was there he should do the fall check on it. He did and dusted off areas that needed it. After he came in, I didn't know him so asked some questions and realized that this was not the company I usually call but since he was already there I let him do the job. At first he seemed kind of impatient. After we talked about the problems he seemed to be calmer. I thought $70.00 was a little high for that type of service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$70

William J.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Good professional service. No complaints. There were just a bit too pricey IMHO. Don't remember the exact price for the service. I will say they are reliable and worry free.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Matt D.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced the run capacitor and added freon. Tech was very friendly and helpful. Explained everything before making any repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Barbara W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repair on furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samuel D.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
I ended up using another provider.
Description of Work: I was looking for a new heater, got other quotes and settled on one before they got back to me; was a busy time of year and honestly I don't know why anyone uses answering machines anymore. Just send them to your web site (says the guy writing a review on a review website he uses)

Rating CategoryRating out of 5
value
4.0
responsiveness
3.0

Yes, I recommend this pro

Jana W.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We recently had a new heating and cooling system installed by the crew at Total Comfort. Bill, the consultant who spoke to us prior to the installation, was very knowledgeable and professional. He arrived at the appointed time, carefully reviewed our needs for a new system, and offered several quotes on the spot. He really new his product and was confident that we would like our new system. The new system was installed by experienced professionals and was nicely done as specified in the contract. We have not been through the hottest part of the summer yet, but so far, our system has been running fine and is also much quieter than the old one. We are very satisfied so far. |

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Jill R.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New air conditioner installed. Works great but salesman said he would follow up in two weeks and we have not heard from him. We are not experiencing any problems but just thought he would follow through.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Sally G.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Not applicable.
Rating CategoryRating out of 5

Response from Total Comfort Heating Air Conditioning LLC
We have no record of ever doing business with this person

Zhuoqun Z.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Roy G.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Total Comfort installed a new 96% efficient furnace and an 18 SEER Amana HVAC system, along with a couple of other accessories. From the salesman to the installers, everyone was very professional, courteous and quality oriented. I would not hesitate to recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Sue T.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Well.
Description of Work: Installation of furnace, humidifier attached to furnace, and air conditioner

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Stephanie P.
06/2012
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called them on a Wednesday, and they said a tech would call me Thursday morning to come out for an estimate. They took all my info, but no one ever called back. It was a waste of my time sitting in a house with no A/C.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ursula W.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called to have the Furnace checked and cleaned. The lady on the phone was courtious and helpful and gave good advice. I had wanted to have the airconditioner serviced also and was told to wait until the outside temperatur was at least 50F. The serviceman was on time, clean and professional. He suggested to take advantage of the special offer to pay for aircoditioning service at the same time and save $5.00. However; he did not change the electrical switsh back on and when I returned home in the evening the temp in the house was down to 63F. Since there are times I have to stay away from home at night, I was not happy about this. When I called the company appologized.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

2325 Grissom Dr, St Louis, MO 63146

totalcomfort-hvac.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Total Comfort Heating Air Conditioning LLC is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Total Comfort Heating Air Conditioning LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Total Comfort Heating Air Conditioning LLC does not offer free project estimates.
No, Total Comfort Heating Air Conditioning LLC does not offer eco-friendly accreditations.
Yes, Total Comfort Heating Air Conditioning LLC offers a 10% senior discount.
Yes, Total Comfort Heating Air Conditioning LLC offers emergency services.
Yes, Total Comfort Heating Air Conditioning LLC offers warranties.
Total Comfort Heating Air Conditioning LLC offers the following services: Central Air Conditioning, Commercial Rooftop Units, Gas Furnaces, Heat Pumps, Boilers Commercial & Residential, Air Conditioning For Homes With Radiators, Baseboard And Unit Heaters, Humidifiers, Electronic Air Cleaners, Service Contracts, Water Heaters

Contact information

2325 Grissom Dr, St Louis, MO 63146

totalcomfort-hvac.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM