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Pella Window & Door Co

Windows, Doors, Finished Carpentry and Woodworking,

About us

Showroom Locations: *ST. LOUIS 3802 South Lindbergh Boulevard Suite 104, Mon-Sat 10AM-4PM; *MARYLAND HEIGHTS 54 Weldon Parkway; Mon-Fri 8AM-4:30PM

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

Windows, patio doors, entry & storm doors.

Services we don't offer

Skylights.

Amenities

Free Estimates
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
14%
3
5%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 51-64 of 64 reviews

Barbara P.
05/2016
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: Replacement of french door with slider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Pella Window & Door Co
Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team

Stan S.
03/2016
5.0
replacement windows
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$20,000

Response from Pella Window & Door Co
Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team

LORI B.
03/2016
5.0
doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pella Window & Door Co
Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team

Sue A.
09/2014
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: We replaced both a triple and a double patio door. The team of 3 could not have been more professional or polite. They arrived when expected, approximated time around 6 hours (barring unforeseen circumstances), & immediately prepared the area. It was finished (including on the spot carpentry and total cleanup of the entire area) in 5 1/2 hours to our total satisfaction [We opted to do the staining ourselves as a cost-saving measure] Could not be more pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

Donald R.
03/2013
5.0
replacement windows
  + -1 more
and .
Description of Work: We needed to replace 9 windows in the front of our house. We had several companies come to give us an estimate. Pella's representative was very professional in his presentation. Provided with our options without trying to push anything on us or trying to downgrading the competition. The price was reasonable much better than their main competitor. I receive a call the next day to set up a date to have measures made. The installers arrived on time, work was done in a professional manner.They cleaned everything up and showed us how to use everything. We were very happy with the whole experience and would highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Ellen M.
11/2011
4.0
replacement windows
  + -1 more
Very well.
Description of Work: They were very professional and punctual. They replaced all of my windows (total 4) which happened to be the original windows from a condo complex which had been built in late 1980's. It was in December and it was very cold outside but I had the fireplace going and heaters in use also. One of the windows had a problem with proper opening and they replaced that window as soon as the new window was available. It was a very good experience and I would use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Mike M.
07/2011
4.0
replacement windows
  + -1 more
Went well.
Description of Work: Purchased a pair of new casement windows from Pella. Pella recommended a contractor who increased the size of the window opening in a brick wall and who installed window and reconstructed the brick around it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

TOM & GAYLE H.
05/2011
5.0
doors
  + -1 more
Please see above.
Description of Work: Did not use Pella for our project, but was VERY impressed by rep Dave Heid. He was exceptional. Did not go forward with Pella bucause we were looking for some options the company did not offer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500

Debbie L.
05/2010
5.0
replacement windows
  + -1 more
Everything went as planned!
Description of Work: Pella installed 9 new windows on our ranch style home. We bought the fiberglass "Impervia" windows. The installation crew was very conscientious and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Sheryl L.
03/2006
5.0
doors, window treatments, replacement windows
  + 1 more
The experience was terrific. The Pella customer service rep, Tina, was very attentive, she promptly scheduled a technician to come to my house at MY earliest convenience. The technician arrived on time 7:30 am.) He was very quick to fix the door. In and out in less than 1/2 hour. The window has not had a problem since. Based on the professional service, I would do business with them again.
Description of Work: Pella came to repair the internal window shade roller that was part of sliding glass French unit door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEFF C.
03/2006
5.0
replacement windows
  + -1 more
Everyone at Pella was great to work with. The salesman was helpful, and the installers did a great job. I can't say enough good things about my experience.
Description of Work: Replaced windows in house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

DIANE S.
02/2006
5.0
doors
  + -1 more
THEY WERE VERY HELPFUL AND RETURNED ALL OF MY CALLS. I AM VERY PLEASED WITH THE QUALITY OF THE PRODUCT.
Description of Work: They installed new patio doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

09/2005
5.0
doors, replacement windows
  + 0 more
I LOVED THE PEOPLE THEY SENT OUT TO DO THE WORK. THEY ARE NICE PEOPLE TO WORK WITH, VERY POLITE, RELIABLE, AND THEY CLEAN UP. I FELT VERY COMFORTABLE HAVING THEM IN MY HOME AND THEY DID A GREAT JOB!
Description of Work: THEY REPLACED 10 WINDOWS AND A SLIDING GLASS DOOR (ARCHITECT LINE).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

ELIZABETH C.
03/2003
4.0
doors
  + -1 more
WE LIKED THE WINDOWS, BUT NOT THE SALESMAN. HE DIDN'T WANT TO WORK WITH US. WE HAD A CRACK IN ONE WINDOW AND HE DIDN'T WANT TO WORK WITH US, BUT THEY CAME AND REPAIRED THAT.
Description of Work: WINDOWS AND DOORS INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

17702 Chesterfield Airport Rd. Ste 104, St Louis, MO 63005

https://pella.com/angie

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Finished Carpentry and Woodworking,
Window Treatments

FAQ

Pella Window & Door Co is currently rated 4.7 overall out of 5.
Pella Window & Door Co accepts the following forms of payment: Check,MasterCard,Visa
Yes, Pella Window & Door Co offers free project estimates.
No, Pella Window & Door Co does not offer eco-friendly accreditations.
No, Pella Window & Door Co does not offer a senior discount.
Yes, Pella Window & Door Co offers emergency services.
No, Pella Window & Door Co does not offer warranties.
Pella Window & Door Co offers the following services: Windows, patio doors, entry & storm doors.
Skylights.

Contact information

17702 Chesterfield Airport Rd. Ste 104, St Louis, MO 63005

https://pella.com/angie