Mr. Electric of Southwest Missouri

The service was fine, but pricey.

Great! No issues. Highly recommend and having them do a complete elect upgrade to out of code older home.

Mr. Electric's technician was the friendliest, kindest, most professional individual I have ever had the pleasure to work with. All work was excellent; the service thorough and prompt.

Went great. Will use again.

The service was great. Charles was a great guy with lots of experience. He explained what he was going to do and why. He presented me with the costs of the service before he started. He arrived on time. He performed all tasks professionally and he fixed or installed new light fixtures both inside and outside of the house. He consulted me on preferences and kept informed of the status of the projects. I will definitely use this company again.

Travis from Mr Electric was the most helpful and knowledgable service rep I have ever had. I would highly recommend him to anyone. Thanks again Travis and thanks for your service to our country. Kent

The technicians of Mr. Electric were very professional. There were invitations for up-sales; but, that is to be expected when a company offers a promotional special. The work was done well and efficiently. Mr. Electric will be our first contact in the future should we have additional needs for an electrician.

The technician was supberb. He found the problem and fixed it. He did excellent work.

On the phone and the response time was very good but when I got to the office the rep. presented me with a maintenance plan and the charge for each task. It was like I was being sold a plan when I exspected to pay time and materials like any other service man I have ever worked with in the past. In my hast and the fact that I already had an investment in the project I ageed to let him start. When he informed me one light needed to be replaced and he had to go get the fixture. I ask him if there would be a labor charge to pick up 3 bateries while he was getting the light and he said yes so I went out and bought them myself. He was also going to charge to replace 3 batteries to finish the job, it took me all of 15 minutes to do it myself. $478.91 for this simple job was ridiculous and I had to finish it myself.

Overall, the project went very well. It was a sizable job that took longer than expected. Mr. Electric staff were professional, considerate and stayed on the job until electricity was restored, which was about 7pm. We were very pleased with them!

Matt showed up as scheduled, he was very professional, polite and courteous. I felt like he did a very thorough job and was very patient when I decided to change the style of lights I'd selected. I would highly recommend Mr. Electric, specifically Matt, if you're looking for reliable electrical work.

They pushed a reset button we overlooked. They did not charge for this and all is well. They are great - honest and very knowledgeable. We will use them again no doubt and refer them highly to friends and neighbors

We are unhappy with their response to us, their lack of attention, and they false advertise with their deals. They didn't want to do the service that we needed done.

He did a good job and I'm going to have him come back.

I received a phone call from Mr Electric advising that, if it was convenient for me (which it was), their serviceman could come a little earlier than my scheduled appointment. Upon arrival, he gave me a card identifying himself, laid down a door mat outside the front door and wiped his feet clean, then covered his shoes with clean, disposal covers to prevent tracking anything in onto my floors. I needed the exhaust fan in my bathroom replaced but had not yet purchased a new one because I had questions about what kind to buy. After answering my questions and determining my main goal in replacing the fan, he gave me the option of buying one myself or having him go purchase one for me. I chose for him to go buy the appropriate fan, and he returned in much less time than it would have taken me. Again, the shoes were covered before entering my home. He replaced the exhaust fan, taking care that it had a polished, finished look when the job was completed. He left the work area cleaner than it was when he arrived! He was informative, cordial, and respectful in every way possible. I had showed him the circuit box for the part of the house he was working in, which is very old, as well as a newer circuit box for the rest of the house. He informed me of options (and reasons) for updating the system, which I had been considering, and gave me a bid for performing that work if I chose to do so later. I felt no pressure to have further work done, but fully intend to have him return and perform the updates. This was my first experience using an Angie's list deal and I have no regrets. I would definitely recommend Mr. Electric of Southwest Missouri to anyone looking for electrical work of any kind. The serviceman was knowledgeable and was able to communicate that knowledge to me effectively and respectfully. As a side note, the morning after Mr. Electric replaced my exhaust fan, I discovered that the outlets in the bathroom were not working. I called the office of Mr. Electric to inform them and the serviceman returned promptly, working me in between his previously scheduled appointments, resolving the problem at no additional charge. I have no question that my satisfaction with a job well done was the number one priority.

This was suposed to be a Super Deal. It was a super NO Deal! Prepaid $49 for $250 worth of electric work. Service man was very pleasant and professional. My appt was for 9am, set 2 weeks earlier. About 8:45 got a call that said he was running late and would be here at 10. He arrived and put down his mat at the entrance door and put on shoe covers. I told him that I was not happy with the answer I got about how much they charge. He said they charge by the job which is what I was told on the phone but still couldn't give me an estimate of what the charge would be. I explained that I wanted to add a 120v dedicated receptacle in the wall about 8 foot from the breaker box that had room for more breakers. I also wanted to change the microwave from it's current line to another line, should have been a fairly simple and easy to get to in the attic. He went about checking out the breaker box seemed to be confused about the main shut off and thought it was only rated for 60 amps. after going outside and checking the box out there he said it was 100 amp. After about 30 or 40 min he put all the info in his computer and said that the price to do the 120v line would be $648. I thought I would choke, but asked him about the microwave. He said that would be another 300 some odd dollars. Roughly $1000 for work that I estimated not to take more than 3 hours labor and less than $30 in parts, and that's being generous. I promptly told him there was no way I was paying that amount for that work. He reminded me that they are licensed and insured and the work was guaranteed. I said thank you but you won't be doing the work. He thanked me and gathered up his stuff and left.

My conversations with the office (Laura) were clear and helpful. Travis was on time. His expertise was matched by a strong work ethic. Curious and devoted to doing good work, he consistently demonstrated concern for leaving the home's electrical system in the best possible condition. With no upsell or upcharge, for example, he carefully examined my breaker box and found something that needed an adjustment. The following is a small-seeming example, but it well represents his style of work. Adding the outside outlet involved temporarily removing a light. He was happy to mount a new light I had purchased in place of the old one. The new light, however, had a peculiarity in build that made it hang with a slight tilt; Travis could have simply moved on to the tasks actually on the contract, BUT he devoted additional time to figure out a way to make the new fixture hang perfectly. That's the way it was with everything -- not just "done", "done really, really well." I rated Mr. Electric a "B" on price, only because it was not inexpensive, and that's not a criticism. To be clear, I was happy to pay the price because it included me not having to worry about the quality of the work -- and that's worth a lot. We are totally satisfied.

Very prompt - professional - friendly and informative on several electrical issues for which we had questions. Matt,was a great help. We are very happy with the work and would recommend this company highly. We have a list of things to be done and we sure will call when we are ready to start the work.

I did not like their services. They told me it was not a warranty job because it was installed improperly, which they couldn't prove. They charged an ungodly amount of money for what they did.

Responded quickly and did a good job.

We had quite a laundry list of things to be done. We didn't ask about the circuit box till later. Nathaniel arrived exactly on time. We were given a call earlier to let us know he was on his way. On arrival he out down a certain mat and wore booties over his shoes to protect our carpets. As he was required to be in and out quite a few times he had to take them off and out them back on frequently. We told him what we would like to have done and he entered everything on his iPad. He was able to give us a price for everything before he started work. After we agreed he began working. He was methodical and worked every steadily. Later in the day I was ask did any of our breakers ever tripped. Well, no they haven't. I'm not an electrician. It I know some basics and I should have long ago caught that the wrong size breakers were on the box in that they were for more amperage than the wiring was supposed to carry. The main breaker didn't have much life left as it was buzzing pretty good. We went ahead and had that all changed out too. This all took time. He arrived at 9 am and didn't get done until 9 pm. Nathaniel called another technician to help him do the circuit breaker box and the breakers. Somehow he took that rat's nest of wires and organized them in a neat and orderly manner with everything labeled properly. I'm convinced that a catastrophe was averted by catching the breakers. I've seen what can happen first hand so we are especially thankful for Nathaniel catching it. While the pricing seemed a bit high in the beginning it seems to me that we more than got our money's worth. We haven't had any problems since the service and we're very confident that we won't have any going forward with the work already completed. We have plans for more to be done in the near future. The date of the service is approximate it I think it's pretty close. I'm too lazy to look,up to receipt to be exact.

Arrived on schedule, did a good job. Professional, wore booties before entering the house, cleaned up afterward. I was very pleased.

When you call the service you should have a pretty complete idea of what you want done. Doing so helps ensure that there is a proper amount of time allotted to complete the job. I was called and told Nathanael was on his way and he turned into my driveway soon after and on time. The first thing he did was unroll a mat at the front door to clean his feet with and he also put on paper "booties" to protect my carpeting and floors. Understand that he was taking the "booties" off and then putting them on again all day as he worked outside and inside on the jobs I needed completed. Nathanael explained the pricing and what was/wasn't included. I had the option of not having any portion of the work done to lessen the price, however, I was willing to pay the price for good work. Some others doing reviews have thought the pricing high, and I admit I did too at the beginning. Since I wasn't at my best that day I left Nathanael to do the jobs as he saw fit. At one point he even caught a small leak from a new roof I'd had put on. He worked methodically and persistently at the jobs until he was finished. Once the bathrooms were finished he moved to the outside cutoff box the electric company had installed for me. It was there that the whole house surge protector was installed, as well as the connector for our generator. Lastly it was time to remove the old circuit box and breakers replacing them with new equipment. What looked like a Medusa's head of wires were quickly, efficiently and neatly connected to the breakers and the box with everything labeled as to what circuit it controlled. As I mentioned previously, Nathanael noticed that the breakers were rated higher than the wire connected to them. The main breaker was giving indications that it would soon fail as well. That's why I had him replace the box and breakers. The fact is that there was no way this situation would turn out well left the way it was. The repairs he did potentially saved our home from a future fire and maybe even some lives. Nathanael had another tech, Travis, come help him in the latter stages of the job. After the work was all completed everything was completely cleaned up. That they knew what they were doing was never questioned. The level of professionalism and pride in the work they performed is seldom seen these days. At the end of the work, I had no problem writing the check. I have a few minor tasks to have done in the future and this is unquestionably the service I will use. We are genuinely happy that we had the opportunity to meet some terrific people.

I will be contacting another electrician, setting another appointment, and hope our projects are not delayed further.

Tom was prompt on all appointments, did the service faster than expected, made no mess in the home and cleaned up all messes very promptly leaving my garage a bit cleaner than how he actually found it. All work was very neat, he coordinated well with our Electric Coop for installing the new meter.