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Hawkins Appliance Service

Appliance Repair, Handyman Services

About us

Appliance repair.

Business highlights

37 years of trusted experience

Services we offer

Major appliance repair.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.942 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 26-42 of 42 reviews

Debbie B.
06/2017
5.0
appliance repair
  + -1 more
Excellent.
Description of Work: Dishwasher removal and new Dishwasher installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Betty R.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: We have used him three times now for refrigerator repairs. He has always performed the work quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Kimberly M.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very prompt response for service call and repair of dryer. Price was reasonable as well.
Rating CategoryRating out of 5
Yes, I recommend this pro

jean S.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

rodger M.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: came out and fixed a squeek noise in my dryer. brought the right part kit, and repaired it the same day we called and cleaned up after himself after he finished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Linda S.
09/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

William G.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fridge repair. This is my go to guy for appliance repair. I manage 14 rental properties

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Janice C.
01/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my refrigerator ice maker. He did a great job. Just took a while to get parts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$275

Duane M.
08/2014
3.0
appliance repair
  + -1 more
unknown
Description of Work: Had the part in stock, fair price and it worked. However, I was told by the CS Rep working the counter that the part was not returnable if the part failed to work. To me, this is not a very professional attitude...use at your own risk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Hawkins Appliance Service
This is not one my customers,your review practice is lacking,we are service company we do not have a customer service rep working a counter,please inform your member [Member name removed] he has reviewed the wrong company

William G.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dishwasher repair, stove repair. |The responsiveness to the call and communication following could have been better.... |No worries...will use him again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Paula G.
04/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDIE E.
04/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from Hawkins Appliance Service
My company did NOT perform any work for [member name removed] on 4-7-11. Please delete this review ASAP. The last time we did any work for the [member name removed] was an oven repair 15 or so years ago when [member name removed] home was for sale. As a business owner, I'm sure you aware of the impact of a negative review and it is particularly upsetting when it is false information. Please notify me when this review has been removed.

Michael L.
12/2012
5.0
appliance repair
  + -1 more
Great experience.
Description of Work: Mike came out to look at our washer. He determined it was too expensive to repair and we were only charged $45 for a trip charge. Very professional and on time. Thanks, Mike!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Alice W.
06/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: Mike was very punctual, called before came, he is kind, polite and friendly yet gets the job done quickly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sandra B.
02/2012
5.0
handyman service
  + -1 more
His rates have always been reasonable. He will come over after hours for no extra charge.
Description of Work: He performed some work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phil D.
01/2012
5.0
appliance repair
  + -1 more
Mike showed up precisely on time, confirmed the problem and proceeded to repair it. Apparently the auto ice maker had been held in place by two screws which had backed out, allowing the module to fall out of place. He repaired it in a timely fashion, and offered to return if the same problem recurred, without additional fees.
Description of Work: 3 year old Samsung refridgerator automatic ice maker ceased to function. Mike set a time next day when he could diagnose the problem; quoted his flat rate for a house call and we agreed to do it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Sharon M.
02/2011
5.0
appliance repair
  + -1 more
We called Hawkins Appliance first thing Monday morning. Mike said he would be out first thing that afternoon. He did not come so we called his business about 5:00 p.m. and left a message. He called first thing the next morning and apologized saying he had written us down on his schedule on the wrong day. He came out that morning and took care of the problem as described above.
Description of Work: When Mike arrived, we were unable to reproduce the clunking noice that prompted us to call him. After looking it over, Mike felt the drum glides were probably the culprit and replaced them. He told us to call him if that didn't fix the problem and he would return for no additional charge. Two days later the dryer is still operating quietly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$109
    • 1
    • 2(current)

Contact information

3442 W Beechwood St, Springfield, MO 65807


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Handyman Services

FAQ

Hawkins Appliance Service is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Hawkins Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Hawkins Appliance Service does not offer free project estimates.
No, Hawkins Appliance Service does not offer eco-friendly accreditations.
No, Hawkins Appliance Service does not offer a senior discount.
No, Hawkins Appliance Service does not offer emergency services.
Yes, Hawkins Appliance Service offers warranties.
Hawkins Appliance Service offers the following services: Major appliance repair.

Contact information

3442 W Beechwood St, Springfield, MO 65807


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM