He checked/tested all possibilities. Ended up being an isssue with a vent that was too small causing it to cycle off. He got it working again with the recommendation to get the vent in the wall redone. The charge was just for a service call - no parts or labor time.
Description of Work: Dryer had stopped heating
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Andrew S.
07/2017
5.0
appliance repair
+ -1 more
Mike Hawkins was incredibly professional, courteous, and efficient. He called me back promptly (on the day before 4th of July holiday), and accommodated me in between other appointments. He replaced my fridge's evaporator fan motor (which he had on hand with him), and was thorough in his explanation of the required repair, all for a reasonable price.
Description of Work: Refrigerator/freezer was not cooling adequately
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$193.7
Carole M.
07/2016
5.0
appliance repair
+ -1 more
They do good work. They repaired what I needed. Their is within reason and equal with what anybody else charges. They did fine and I didn't need any materials. I just paid for the labor. They came out within a day. They were nice and very professional.
Description of Work: They repaired my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
David H.
01/2016
5.0
appliance repair
+ -1 more
Came out and looked at my deep freezer. He advised me that it would be cheaper to buy a new freezer than it would be to fix mine. I was very impressed by this. He also did not charge me for the service call.
Description of Work: Came out to look at my deep freeze and repair it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
rod P.
09/2015
1.0
appliance repair
+ -1 more
I am I just unlucky. This is the second contractor, with high ratings,that I have chosen from Angie's List that just doesn't show up. They of course always have some sort of emergency. The problem is I have to wait on their list for them to come and they cancel at the last minute of their appointment time putting me a week behind or having to wait over a weekend like this last guy. I guess I'll go back to the yellow pages.
Description of Work: Decided at the last minute that he couldn't make it on a Friday afternoon leaving me high and dry over a weekend. I hope my refrigerator doesn't self destruct while I find the next guy to come fix it.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Kathy H.
09/2015
5.0
appliance repair
+ -1 more
Mike performed general preventive maintenance on both the washer and the dryer. The washer has a bad timer spot on one cycle and it won't proceed to the next washing step. The cost of a new timer exceeded the amount that we wanted to spend on a unit of this age. We can continue to use the washer on other cycles. Mike also cleaned the inlet filter on the hot water side of the washer improving the water flow greatly. He also checked out the dryer. We have used Mike many times for at least 20 years on various major appliances. Mike's always does an excellent job.
Description of Work: Mike Hawkins checked our 15 year old washer and dryer set.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Marcia E.
04/2014
5.0
appliance repair
+ -1 more
He did not charge me anything for the second call even when I offered to pay him for gas. AND he was correct about the odor.
Description of Work: Washer not performing properly for a family of five! Came out the same day I called. Few days later, washer giving off a very bad odor. Mr. Hawkins came back out with 24 hours. Rechecked his work and found nothing wrong and reassured me odor would go away, but to call him if not resolved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Phyllis W.
01/2014
5.0
appliance repair
+ -1 more
When Mike called us to set up appt., he asked what our problem was and then proceeded to ask us make, model, etc. He came prepared and fixed the dishwasher in a very short time. We have used Hawkins Appliance service for several years. He always has done a great job.
Description of Work: Replaced the handle on our dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Brenda G.
11/2013
5.0
appliance repair, handyman service
+ 0 more
He found the problem on my 20 year old dryer. After discussion, and information was provided, I decided that it would be more cost effective for me to purchase another dryer. Even if I had repared the timer, I still would have had an old thermostat, and heating element. and an old dryer. Yes, I would use his services again.
Description of Work: Check clothes dryer for problem of not heating. Checked termostat, heating element, and timer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Tom H.
10/2013
5.0
appliance repair
+ -1 more
Outstanding service. Were are so happy to have a repairman we can now count on. We will definitely rely on them again.
Description of Work: Repaired our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Gloria T.
10/2013
4.0
appliance repair
+ -1 more
He had to make three visits to get washer going as he replaced two parts that he thought was needed, then it turned out that didn't fix it so It was a challenge and he said that he had bypassed the switch in the past so we agreed to do that. he only charged for one service call. As far as I know the stove top is fixed.
Description of Work: Bypassed washer switch and replaced control on stove top (two visits)
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$230
Betty P.
09/2013
5.0
appliance repair
+ -1 more
I have used Mike for many years. He is the best. He shows up on time, Protects my floors while doing the work . He is honest and always tells if he can or cannot do the job. I will always call him first.
Description of Work: Repaired dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
charles G.
08/2013
4.0
appliance repair
+ -1 more
Came on time and on day scheduled. Pleasant and did workmanlike service except for not replacing the bottom panel, which I had to do. Being visually impaired, I didn't notice until after he left.
Description of Work: cleaned the dishwashers water system.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Tom F.
08/2013
5.0
appliance repair
+ -1 more
Excellent service, was right on time. Found and fixed problem in a very timely manner. Will use again if needed for sure!
Description of Work: Replace dryer thermostat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Mary Beth M.
07/2013
5.0
handyman service
+ -1 more
It went very well, we have used him over 15 years, I'd say. We are very satisfied.
Description of Work: We used Hawkins b/f Angie's list. I've just joined. Mike is so good that I felt that I needed to comment on the services he has completed for us. He's all that the previous member reported. In addition, he's had to come out 4 times probably over 10 years just for a washing machine; he has our 28 yr. old dryer still going; he referred us and gave us advice on how to replace our 50 yr. old furnace fan; and he made a repair on our dishwasher (17 yrs. old!). I like that he tries to repair your appliance versus telling you to just buy new. We have had to replace our washer which he has made repairs on. His prices are VERY reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Belinda G.
06/2013
5.0
appliance repair
+ -1 more
I called him for service on a refrigerator at a rental and things went well so I used him again at another rental. Very good service with both refrigerators being fixed properly. He was prompt, professional, and efficient. Will definitely use again.
Description of Work: Fixed 2 different refrigerators at 2 houses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Darrell H.
05/2013
5.0
appliance repair
+ -1 more
They charged a fair price. They are pretty competitive. I liked their attitude, their knowledge of business and their professionalism.
Description of Work: Hawkins Appliances repaired a washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brad A.
05/2013
5.0
appliance repair
+ -1 more
Great! We will call him again.
Description of Work: Fixed our dried and examined our washer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lois R.
04/2013
5.0
appliance repair
+ -1 more
My washing machine is a Maytag, around 20 years old, and it had developed a slow leak. He showed up when expected, and he quickly identified and repaired the leak (I don't remember exactly which part it was) . All in a reasonable amount of time, and for a very reasonable price. I will definitely call him in the future if I need any appliance repair.
Description of Work: He repaired leak in washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nancy D.
02/2013
5.0
appliance repair
+ -1 more
After searching Angie's List for a reputable repairman for our washer and garbage disposal, we called Hawkins Appliance Service. He made an appointment with us the next day. Our top priority was the washer, because it was not functioning at all. He tested it, replaced a small part, and the machine continued to make a horrible noise. He told my husband how much it would cost to repair, but suggested with the age and the extent of work needed, it might make more sense to replace, which we have done. We appreciated his honesty - he didn't charge us anything for working on it and most certainly could have hiked the expense considerably and we still would have had to replace the washer. He then looked at our garbage disposal, which was leaking and not functioning properly. This was a replacement, which he did immediately and its functioning beautifully. We will be calling him again. Thanks Angie's List!
Description of Work: Quick Response, Honest Assessment
Rating Category
Rating out of 5
Yes, I recommend this pro
$207.07
Carole S.
01/2013
5.0
appliance repair
+ -1 more
Excellent!! They were prompt and did a good job!!
Description of Work: They fixed my downstairs window unit air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111.58
Donald P.
01/2013
5.0
appliance repair
+ -1 more
Mike Hawkins returned my call promtly and came to my house to check out an old refrigerator to see if it was worth repairing or should be discarded. He told me it needed a defrost heater and he would have to order one. He asked me to defrost the unit and call him when I was finished. The following week after defrosting the unit I called and he returned to install the heater and also to install a new garbage disposal that had broken in the meantime. I felt his prices were fair and I was totally sastisfied with his service and would use him again.
Description of Work: Satisfied Customer
Rating Category
Rating out of 5
Yes, I recommend this pro
$355.01
nanette A.
11/2012
5.0
appliance repair
+ -1 more
I would recommend and hire again
Description of Work: Repaired the leaking ice maker. He was professional and explained everything so I would understand.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Thomas G.
08/2012
5.0
appliance repair
+ -1 more
Mike is very prompt and is on schedule most all of the time. He did the research necessary to determine the part he needed and was very up front when he found out it was expensive and could not be returned if it didn't fix the problem. This allowed us to do some serious shopping on the web and we were able to find the part for less money and it was returnable, as well. The $130 he charged included 3 trips to the house, when the local GE Service Co. wanted $245 for a 5 mile trip to diagnose the problem. I'd definitely use him again, and I'll never buy another GE appliance.
Description of Work: The touch panel on our GE Monogram refrigerator door water/ice dispenser went out completely, which wouldn't allow us to get filtered water. You could open up the freezer door to get ice, but that was it. Mike diagnosed and replaced the computer board behind the panel (a $600 part).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Gerald L.
04/2012
5.0
appliance repair
+ -1 more
I called on a Monday morning and received service that same day within the 2 hour target he provided. He took an hour to check out the refrigerator and find and fix the problem. I was very satisfied with the technician and the service.
Description of Work: I had a refrigerator that would not cool. The problem was identified to be a shorted motherboard and it was replaced and the unit was back operating within the hour.
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Service Categories
Appliance Repair,
Handyman Services
FAQ
Hawkins Appliance Service is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Hawkins Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Hawkins Appliance Service does not offer free project estimates.
No, Hawkins Appliance Service does not offer eco-friendly accreditations.
No, Hawkins Appliance Service does not offer a senior discount.
No, Hawkins Appliance Service does not offer emergency services.
Yes, Hawkins Appliance Service offers warranties.
Hawkins Appliance Service offers the following services: Major appliance repair.