DeLong Plumbing was established in 1991 by Garry DeLong, to provide honest, competent and affordable plumbing service. The company has shown continued growth, going from a small, residential style service company, to a full service plumbing company. We provide commercial and residential plumbing service for both remodels and new construction.
Business highlights
34 years of trusted experience
Services we offer
Plumbing. Handyman services. Heating & air conditioning. Plumbing. Drywall. Gas leak repari.
I was happy with the service but I thought their price was extremely high. They seemed very professional and everybody was quite nice. I thought they were overpriced but I had to have the service done. They treated me nice and their service was good and I had heard good things about them so I was not shy as far as using them.
Description of Work: I used Delong Plumbing to do some excavating and to dig a dry well.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Audrey E.
05/2013
5.0
plumbing
+ -1 more
I called they sent someone the same day. He arrived was prompt,professional and fixed the problem.
Description of Work: Unstopped our drain.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
MRS W H H.
03/2013
5.0
plumbing
+ -1 more
WE WERE HAVING AN OFF AND ON PROBLEM FOR SOME TIME WITH THE BATH DRAIN NOT DRAINING . STEVE TRIED UN STOPPING THE DRAIN FROM TOP SIDE WITH NO SUCCESS. HE WENT UNDER THE HOUSE AND FELT THE BEST AND WAY TO CURE THIS PROBLEM WAS TO REPLACE THE DRAIN PIPE AND TRAP-------WHICH HE DID. STEVE WAS VERY NICE AND WE WILL CERTAINLY ASK FOR HIM TO COME BACK AND DO ANY WORK WE MAY HAVE DONE IN THE FUTURE.
Description of Work: REPLACED DRAIN PIPE AND TRAP UNDER THE HOUSE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Dawn D.
02/2013
5.0
gas leak repair, heating & air conditioning/hvac, plumbing, drain cleaning, water heater repair
+ 3 more
It was excellent. They sent Duane Crouse out, he fount the issue in moments and repaired it almost as fast! We have not had an issue since. I was very pleased with his professionalism and he was a very kind person. I would and have suggested them to both friends and family. If we call, we will be asking for Duane!
Description of Work: They repaired a leak coming out of the spout that connects to my washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
lynn W.
11/2012
1.0
plumbing
+ -1 more
Will never recommend this company to anyone for anything.
Description of Work: This company was totally trying to take advantage of the fact that I was a woman who lived over and hour and forty minutes away from the house they were to check gas lines for me. Not only was there no problem but they told me the lines were full of pin holes and needed to be replaced at a cost of 1800.00 dollars. Plus multiple other lies I was told . Upon hiring another plumber to check the lines, there was no leak! We wound up hiring another plumber certified by the city to go in and check it all. He too had found nothing leaking. All is now well, everything working and at a cost of very little. I have never received a bill for their attempted fraud., nor am I an ignorant woman like they thought. I myself am a business owner, I have after all these years have ran into people trying to scam. Do use your common sense anytime dealing with any businesses.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Bruce D.
11/2012
5.0
gas leak repair, heating & air conditioning/hvac, plumbing, water heater repair
+ 2 more
I have had numerous employees of Delong Plumbing to my house over the last 20 years including the owner, Gary Delong. They have fixed easy problems and difficult recurrent problems that were hard to diagnose. On the hard problems the owner even came over to fix work his men did not completely resolve. He did not charge me for anything where he or any of his employees failed to fix the problem in the first place. Sometimes when you work on furnaces it is not always clear what is wrong. Maybe it's one part or maybe another that has failed. Sometimes it takes more than one trip to fix a problem. Delong Plumbing have always been fair with me and have never taken advantage of me, even when they could have. The owner is an ethical man and tries to do the right thing by his customers. He treats his employees with respect and pays them well. They are loyal and all love him and would do anything for him as he would for them. This mind set gives the employees what they need to treat the customer well and they know that their boss will back them up. The company appears to be well run and happy employees are generally good employees and all this happiness overflows to the customers that really benefit from the positive work environment that the owner creates. His motto is and quot;happy customers are repeat customersand quot; and this has worked well for this company. I always recommend this company to anyone who askes me about who to go to for AC/Heating/Plumbing work.
Description of Work: I had several problems that I wanted checked or fixed. They performed a check of my heating system and did some plumbing work both fixing a drain that was leaking and installing a new sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Matthew L.
11/2012
5.0
plumbing
+ -1 more
Previous homeowner had frozen the pipes for the outdoor faucets. The service man not only fixed both of them but also fixed a show knob issue as well and did not even charge for the extra work. Very nice people to work with.
Description of Work: Previous homeowner had frozen the pipes for the outdoor faucets. The service man not only fixed both of them but also fixed a show knob issue as well and did not even charge for the extra work. Very nice people to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Donald S.
11/2012
5.0
gas leak repair, handyman service, plumbing
+ 1 more
Delong Plumbing put in a gas line for a new range. They did everything I asked. They did it quickly, efficiently, and professionally. When my range was delivered, Sears refused to install it even though they were supposed to. I called Delong back and they came out first thing the next morning and installed the range immediately and professionally. Since this was a gas appliance, faith in correct installation was a must. Deling delivered on all facets if my experience. GREAT job!21
Description of Work: I had 40 feet of gas line installed, gas fixtures applied, and they subcontracted moving two electrical outlets. I asked, they delivered.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Noel K.
09/2012
5.0
plumbing
+ -1 more
Great work very satisfied..
Description of Work: Had to replace my waterline. Excellent work concerned about damage to my lawn was carfull with the back hoe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Betty R.
08/2012
5.0
plumbing
+ -1 more
We had our house inspected before buying it in April 2012. The inspector noted two outside hydrants were leaky. My husband fixed one but couldn't fix the other. We called a handyman, who said he didn't want to crawl under the house and deal with it, and he recommended DeLong Plumbing. I called them. They could have sent someone out immediately, but we asked them to come the next morning because we had plans that day. The first plumber came out the next morning, crawled under the house, and said he could fix the hydrant but we needed to be aware of another situation. We had sewage leaking into the crawl space. Our house was built in 1966 and remodeled several years ago. Whoever did the remodeling apparently cobbled together the old cast iron sewer pipe with PVC pipe and somehow the sewage from one of the connections was backing up and developing leaks under the house. The first plumber called out his supervisor, who came out and explained the entire situation to us. He recommended replacing the entire wastewater system with PVC and gave us a $3,200 estimate. He told us it would take two days and our water would be off during that time. The men came out Monday morning. We were able to use the plumbing until a little before noon, when he told us he was turning off the water. We went to eat and came back. About 3 p.m. he told us the water was back on for the evening, which was good news and mdash; we thought we would have to go to a motel for the night, and we really didn't need that expense in addition to the plumbing. They came back the next morning and by noon the entire job was finished. The plumbers were professional and efficient, Judy in the office was nice to deal with, and the job came in as estimated. I would not hesitate to use this company again.
Description of Work: They replaced the complete wastewater system under our house and repaired a leaky outside hydrant.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Steve & Linda L.
07/2012
5.0
plumbing
+ -1 more
They were prompt and professional. They knew what they were doing. They stayed longer than they probably should have because we had special needs and they helped us.
Description of Work: We used Delong Plumbing for plumbing services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Brian J.
06/2012
5.0
plumbing
+ -1 more
There was no surcharge. They came out on time and they were good people, they won't talk down to you. The only problem was that the previous homeowners left all of the paperwork was left from other repairs. The ice maker had needed repairs before but since they came out it has worked fine.
Description of Work: I had Delong Plumbing to fix my ice maker and check for a leak on my first floor bathroom.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julia D.
06/2012
3.0
drain cleaning
+ -1 more
It was good, except he cut a hole in the wall under the kitchen sink. I had to have another man come out and repair the hole. The plumber DeLong sent said, at the time, that I wouldn't be responsible for the bill to repair the hole, but when I contacted them later, they said that because I didn't have it in writing, it was my bill to pay.
Description of Work: They cleared some stopped-up drains.
Rating Category
Rating out of 5
quality
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$300
Julie A.
03/2012
5.0
plumbing
+ -1 more
They did all our plumbing. They do maintenance on our water heater as well. They are very dependable and very honest. They are very prompt at coming out if you call them for an emergency.
Description of Work: I used the services of Delong Plumbing five months ago for some plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Samuel G.
03/2012
5.0
plumbing, water heater repair
+ 0 more
The job went well overall. They insisted on coming out to the house before they would provide me a quote on anything which was good from the stand point of making sure that we got an accurate quote. But at the same time it required me having to be present for an extra time. They were able to do the work in less time than what they quoted me.
Description of Work: Delong Plumbing installed a mixing valve on the hot water heater on Friday.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
evelyn M.
02/2012
5.0
plumbing
+ -1 more
They could come out very quickly and repair the main water line to our home. They came out and checked on us even though there was four inches of snow on the ground, and they could not get the equipment out.
Description of Work: They fixed the main water line to our home.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,470
Tanya & Robert P.
02/2012
5.0
plumbing
+ -1 more
They are responsive and they are service oriented. I think they are priced a little high but they did a good job.
Description of Work: I had a leak in my wall that they repaired.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Rosa Lee R.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
They are always prompt, polite, and courteous. They do a good job. I have used them on both of my properties and they have always charged a fair amount. They come when they say they will.
Description of Work: I have used Delong Plumbing several times. Most recently, I had them out to check my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan S.
11/2011
5.0
plumbing
+ -1 more
I really like the plumbing company. They were able to come right out when I called. They were here when they said they would be. The price was approximately what they had quoted me for what I told them I was going to have done. Duane, the guy that came out, was just the nicest man in the world.
Description of Work: Delong Plumbing came out about six months ago and fixed various things in my toilets. Some of the toilets were running a little, some needed one little part, and some needed more, and they fixed them all. I have six toilets in my house which is way too many for any one person to have.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Marilyn B.
07/2011
1.0
heating & air conditioning/hvac
+ -1 more
Totally a waste of my money and time.
Description of Work: They actually did nothing except for coming in my house and examining my problem with my fan. They said they had to order parts. My air conditioning was completely unusable in the hottest part of the summer. Two weeks passed. They said they had all the parts except for the brackets. They stopped returning my phone calls. I called Knights Air and Heat in Nixa and they came and then fixed it the next day but as I was sleeping (as I work the night shift) Delong's phoned and said they had the parts. I thought it was Knight's and told them I was home. The man came from Delong's to my house and I turned him away as I was done with them but low and behold, I receive a $160 bill for their "work". Never in my life has this occurred.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$160
Robert A.
05/2011
5.0
plumbing
+ -1 more
Called and made an appointment. They came out on time. Set new seal and leveled toilet + installed new shut-off valve. The job was completed in about two (2) hours.
Description of Work: Toilet leaking & rocking on floor, also toilet did not have a shut-off valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156
Jeremy H.
05/2011
5.0
plumbing
+ -1 more
It cost me a third of what they had estimated which was pretty awesome. They were very timely, I called them in the morning they came and gave me an estimate. The very next morning they came and took care of it. They were on top of things all the way around. I thought it was a high estimate but I went with them not because of the cost but because they were willing to come out the next day. They happened to dig right where the problem was and they just worked out perfectly. They was a way they could have got me to spend more but they didn't.
Description of Work: I used the service of Delong Plumbing to fix the water main pipe in my house about a year ago. My whole yard was flooded and they came in and gave me an estimate to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
evelyn M.
02/2011
5.0
plumbing, drain cleaning
+ 0 more
They stayed overtime and didn’t charge us for the overtime. The machine they brought wasn't long enough the first time so another guy came and they hooked two machines together and finally got to the problem and dealt with it. We haven't had any problem since. They stayed late. They have generally been very good to us. The only time we felt ripped off was one time several years ago we had an emergency situation and we felt we got ripped there. Don has always been fair and competent. They are not the cheapest but they are reasonable.
Description of Work: We used Delong to install our air conditioner when it went bad and they do plumbing for us. They were last here because a root had grown into the sewer line and was backing up into our house. They came in with a router machine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Matt B.
10/2009
3.0
plumbing
+ -1 more
Overall kind of disappointed as I got more than I wanted or needed/
Description of Work: Had water heater problems or so I thought. Plumber came out and replaced thermostat. 2 hours later no hot water. Turns out a valve had been turned the wrong way in my 80 year old house sending hot water back through the pipes. Mr Delong himself came out and while making deals on cell phone instantly corrrectly diagnosed the problem. However, I was stuck with a new thermostat I didn't need. I'd have paid for their time to come out and correctly diagnose and fix. Didn't like that no offer made for unneeded work.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$100
sherry M.
10/2008
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
They cleaned everything up. They were very professional and also very nice. Their prices are reasonable. The work was well done. I'd recommend them to anyone!
Description of Work: He came out on a Sunday to unplug our drainage system. They also repaired our air conditioning system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Handyman Services,
Sewer Cleaning,
Gas Logs,
Ceramic Tile,
Ceiling Fans,
Gutter Cleaning,
Flooring Sales and Installation
FAQ
Delong Plumbing is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
No, Delong Plumbing does not offer free project estimates.
No, Delong Plumbing does not offer eco-friendly accreditations.
No, Delong Plumbing does not offer a senior discount.
No, Delong Plumbing does not offer emergency services.
No, Delong Plumbing does not offer warranties.
Delong Plumbing offers the following services: Plumbing. Handyman services. Heating & air conditioning. Plumbing. Drywall. Gas leak repari.