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Delong Plumbing

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

DeLong Plumbing was established in 1991 by Garry DeLong, to provide honest, competent and affordable plumbing service. The company has shown continued growth, going from a small, residential style service company, to a full service plumbing company. We provide commercial and residential plumbing service for both remodels and new construction.

Business highlights

33 years of trusted experience

Services we offer

Plumbing. Handyman services. Heating & air conditioning. Plumbing. Drywall. Gas leak repari.

Reviews

4.666 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
6%
3
5%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 66 reviews

John M.
02/2023
4.0
plumbing
  + -1 more
4 stars because this is a good company I have done business in 25 years I've lived here. It's full basement 46yr old home, and I know every inch of the plumbing. I have sealed downstairs past issues from backflow and clogged drains. I know I have root problems if left untreated. I had a blockage that prevented flow to the outside drain, it was in the area between inside turn out and outside. I told the tech every detail of this, but he acted like I was more a hindrance to his process. He was not able to break into the blockage from outside and said it was the interior. He then walked around inside up and down in and out for 1/2 hrs before pulling a stool and snaking all the way down to the turn out without finding a plug. I just let him go at and finally said stop. I asked him to try from frt again, he was not reaching thru inside. He packed up and said my foundation sunk. I was charged $180 an hour 2.25 hours but he was here 1.6 hours. I pulled a large root ball out on my own
Description of Work: plugged sewer drain, granted it would require root cutting adapter, your guy dismissed my comments, this is not rocket science and I am a highly technical person. Trent has always done well for me in the past, too bad he was not available. Granted, the root ball was beyond a simple cut through, but much time was wasted in futile approach. I just let him go his way until finally it was obvious he was no help. He told me it was my foundation blocking the drain. I knew this was not the case. I drained down the interior plumbing and accessed through an interior clean out to remove the roots, it was a lot, I can't blame him for not being able to access it easily, but too much time was wasted on my dime at overtime fees. I feel a 1hour service call would be fair. I have on camera he was here 1.6 hours, I was charged 2.25.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

$457

Mary B.
03/2022
5.0
ceramic tile, plumbing
  + 0 more
Excellent service! It was after regular business hours, but the technician, Evan Atwood, arrived in record time! Evan was polite, professional, and focused. I would definitely hire this company again - and will also request that Evan be the technician! However, the lady who answered the phone was a bit rude. It was after regular working hours, so it may have been a phone service.
Description of Work: Fix Leaking Dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172.5

James W.
02/2018
4.0
plumbing, drain cleaning
  + 0 more
It took a long time since the snake would not go into the drain. Could not see a clog with the camera. Had to go back to the shop and get a bigger camera. the from the opposite sink they found a frozen clunk of ice. After running a lot of hot water the ice was finally cleared. The job took a long time before they found out it was ice frozen in the drain. They found out a rotor rooter would not remove ice. Had they had the larger camera at first the whole job would have gone a lot faster. It was a fixed price which helped.
Description of Work: Clear a bathroom sink drain

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$165

Barbara P.
10/2017
5.0
plumbing
  + -1 more
Very professional also very friendly. One piece (the seat) was wrong color and he drove across town to pick up the right color....all done in one service call.
Description of Work: Replace older toilet with newer model.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Molly R.
04/2016
5.0
plumbing
  + -1 more
My phone call was answered quickly, a plumber was scheduled to check out the issue the next day. Rob called, as promised, to let me know he was on the way. He found the source of the leak and had the parts in his truck to fix the problem immediately. The broken part was replaced and the mess cleaned up, all at a rate I found to be very reasonable. I would definitely call DeLong Plumbing for future plumbing and water system issues!
Description of Work: Investigated source of toilet-area water leak, replaced the broken part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Greg P.
02/2016
1.0
plumbing, water heater repair
  + 0 more
DeLong came out promptly and professionally when we called with water heater tank issues. After an extensive and informative visit, my husband and I were quite impressed. We then received a bid for over $7000 of work and equipment. For all we know about plumbing, that may be fair. I asked for a break down of those charges (mostly out of curiosity), DeLong responded that they do not break down the charges on bids because it "takes too long". Thankfully we had a couple other plumbing companies come out. Four companies in total. DeLong was by far the most expensive and extensive. After learning more about different options, it became clear that DeLong had overbid the job! They also did not disclose all the unnecessary restructuring of equipment-that would have had to be done. DeLong was great on responsiveness and follow up until I questioned his bid. I never heard anything from him after that. To me, that would confirm I was correct. If their bid was done with integrity and honesty, I would think he would have responded as such. I would proceed with caution if considering DeLong and get a second opinion.
Description of Work: Advised and bid on water heater issues and replacement.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Marylynne A.
11/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Fantastic - quick, friendly, professional. It was so easy to schedule. I ended up meeting three different workers throughout the process and they were all personable, knew exactly what to do and did it efficiently.
Description of Work: Minor plumbing repairs as well as HVAC repair and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Eli E.
08/2015
3.0
gas leak repair, plumbing, water heater repair
  + 1 more
I feel that service was over-priced. The water heater runs about $1200. Let's say another $300 for the vent, pipes, and valves. That puts their labor at $1700 for less than 1 days worth of work. There wasn't that much work involved, but I didn't want to do anything myself involving the gas line. I had called other places, but they didn't install the brand of water heater I wanted. They did a nice job connecting the pipes, but they mounted it on a piece of plywood that looks like they just found it lying on the ground some where. I'm pretty sure it had sat out in the rain at some point. Also, since the vent pipe was smaller, the hole in the ceiling was too big, so to fix it they just nailed a piece of fiberboard to the ceiling and cut a hole out. It looks crappy. An electrician was supposed to install an outlet at the time, but did not show up. I had to call a couple times to get them to come out and finish the job.
Description of Work: Replaced 30 gallon gas water heater with tankless gas water heater

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$3,200

Eli E.
08/2015
2.0
plumbing
  + -1 more
I received a quote of over $3000.00 to replace my water service. They also gave me a quote of an additional $1500.00 to fix my yard. I called some other companies and no one gave me an estimate of more than $1500.00 (including fixing the yard). The one I went with ended up costing $1350.00 and they replanted my grass. I found Delong's estimate insulting and borderline fraud. They made it clear they did not need my business.
Description of Work: Just got an estimate for replacing my water service from the meter to the house.

Rating CategoryRating out of 5
value
1.0
punctuality
4.0

$4,500

Timothy L.
06/2015
2.0
plumbing
  + -1 more
He came out on time. Looked at job. Said he would email me an estimate and never heard from him again.
Description of Work: nothing
Rating CategoryRating out of 5

Dorah L.
01/2015
5.0
plumbing
  + -1 more
We very highly recommend this DeLong Plumbing!! We were extremely happy with the profession work and advice. All our problems were fixed and checked out. Very nice. I feel like I have a personal plumber now and that is a great feeling!
Description of Work: Re plumbed problems with kitchen sink. Fixed outside leaky faucet. Fixed problems with two toilets. Gave expert advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Timothy S.
11/2014
5.0
plumbing
  + -1 more
Great! They were professional, and made sure everything was right, and that we understood what was going on each step of the way!
Description of Work: Replaced water main line from meter to house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

James W S.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
The on-call tech, Jim, was great to work with. Responsive, prompt and quick. Nice people.
Description of Work: Emergency furnace service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

raquel T.
09/2014
5.0
plumbing
  + -1 more
Rob was very nice he came out and determined it was a pump problem that was not a plumbing issue, was super nice and professional.
Description of Work: Came out to evaluate dishwasher not draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cynthia P.
08/2014
5.0
plumbing, heating & air conditioning/hvac
  + 0 more
They always show up when we call - always prompt, always professional, courteous. Really diligent about detailing the work they do. It was the plumber that suggested replacing my father's toilet (he's disabled) and that has been a big help. Just a great company to work with all around. We will always call them when we need a/c or plumbing stuff.
Description of Work: These guys have fixed our A/C, fixed bathroom and shower leaks, replace toilets and tell us who to call when something needed to be fixed by someone else. They've been out to our house several times now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Anita G.
07/2014
5.0
plumbing
  + -1 more
He was courteous, on time and was quick with what he needed to do. So, we didn’t had any complaints.
Description of Work: We used Delong Plumbing. It was a weekend holiday call. He came to replace an outside faucet that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stacy G.
06/2014
5.0
plumbing
  + -1 more
We did all the prep work of cutting the drywall, etc. to get to the source of the problem. Plumber then came and sealed the leak properly.
Description of Work: Fixed an imporperly sealed bathtub drain that had been leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Linda P.
02/2014
5.0
gas logs
  + -1 more
Have used the a lot and found them excellent.
Description of Work: Got gas log going and educated the child who has a fireplace in her room in everything she needs to know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Vicki G.
10/2013
5.0
plumbing
  + -1 more
We were on the plumbers way to work. So he stopped to help us before he went into the shop!
Description of Work: We had trouble wit our Septic tank and our drain. They were here first thing in the morning. He was professional and friendly!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy S.
10/2013
5.0
plumbing
  + -1 more
They were wonderful. They knew I was a single mother and came out after hours with no hesitation whatsoever. Great service and nicest people you will ever meet.
Description of Work: Fixed leak in A/C and filled with refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Randy M.
10/2013
5.0
plumbing
  + -1 more
They were reasonably priced, they did quality work, and they worked fast.
Description of Work: Installed a new facet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Susan B.
09/2013
5.0
plumbing
  + -1 more
We could not be happier. The workers were professional and friendly! My 86 year old Dad was on site and they were great with him. The pipes are working great. They did a terrific job of repairing the dry wall and ceiling. The plumbers finished in 3 days and the carpenter had to come on a 4th day to finish painting. That was exactly what they said they would do. They cleaned up after themselves. I doubt I will ever use another plumber.
Description of Work: The water lines in our nearly 50 year old house were very slow running. The hot water in one case was down to a dribble. Delong ran new water lines in our house-not an easy thing in a 2 story house. In order to do this they had to tear out walls and part of the ceiling down stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Larry J.
07/2013
4.0
plumbing
  + -1 more
The weather was really bad, and they guy had to do it outside in difficult conditions, but he did a good job.
Description of Work: We used Delong Plumbing. We had a frozen pipes and septic tank problem.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

evelyn M.
06/2013
5.0
plumbing, drain cleaning, sewer cleaning
  + 1 more
inaded by tree roots. service excellent
Description of Work: Sewer line replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

paula S.
05/2013
5.0
plumbing
  + -1 more
The pressure is MUCH better and I think that they were very thorough in doing the repair.
Description of Work: Fixed pressure problem in kitchen faucet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70
    • 1(current)
    • 2
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Contact information

1309 S Scenic Ave, Springfield, MO 65802

www.delongplumbing.com

Service hours

Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Handyman Services,
Sewer Cleaning,
Gas Logs,
Ceramic Tile,
Ceiling Fans,
Gutter Cleaning,
Flooring Sales and Installation

FAQ

Delong Plumbing is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

No, Delong Plumbing does not offer free project estimates.
No, Delong Plumbing does not offer eco-friendly accreditations.
No, Delong Plumbing does not offer a senior discount.
No, Delong Plumbing does not offer emergency services.
No, Delong Plumbing does not offer warranties.
Delong Plumbing offers the following services: Plumbing. Handyman services. Heating & air conditioning. Plumbing. Drywall. Gas leak repari.

Contact information

1309 S Scenic Ave, Springfield, MO 65802

www.delongplumbing.com

Service hours

Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM