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Bug Zero

Pest Control, Home inspection

About us

Bug Zero is locally owned and operated with offices in Southwest Missouri and in Southeast Missouri. The keys to our success include attention to detail, pest prevention by anticipating seasonal activity before it becomes a problem, and personal oversight by the company's owners.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial pest control, termite, mosquito suppression, bed bug, healthcare facility, multi-family housing pest control, and fumigation of wood-destroying beetles.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
3%
2
5%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 26-39 of 39 reviews

David G.
03/2017
5.0
pest control
  + -1 more
It was done to our satisfaction
Description of Work: Routine bug spraying on exterior of home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Curt I.
01/2016
4.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bug Zero
Thank you for taking the time to discuss this with Connie when she called. I will share your comments with your service technician. We appreciate you using our InsectaShield every-other-month maintenance service and will work hard to earn a higher score.

Laura J L.
11/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Treatment for bugs. Check for termites. Very Professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bug Zero
Thank you for sharing your experience on Angie's List, and for using Bug Zero. I have passed it along to Coby, your technician.

Kimberly B.
08/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Complete inspection and treatment inside and out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bug Zero
Thank you very much for choosing Bug Zero and for the kind words in your review! I will pass this along to your technician.

Scott M.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We have been having a lot of problems with ants. I checked Angie's list and found that they were very high rated so I emailed them to find out about their services. I was very impressed with their speedy feedback. I asked several questions over a period of several emails and got very quick responses. At this point we are still considering our options but I will probably give Bug Zero a chance if we decide to go that route.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Bug Zero
Thank you for the kind words. Timely communication is a recurring theme in our CSR (Customer Service Representative) meetings. I look forward to helping with your ant situation.

Perry F.
06/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bug Zero
Thank you for choosing Bug Zero, and for the grade A review!

Duane K.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Listened to what I wanted and, after advising me of their Shield program, I went with it so I will be bug free and mice free from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bug Zero
Thank you for choosing Bug Zero, and for the kind words!

Randi I.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Inspected for evidence of termites/termite damage, spot treated for termites, installed termite monitors and rodent traps, sprayed perimeter of house for insects. They were punctual, courteous and professional. They explained the what and why of their process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cara R.
03/2015
4.0
pest control
  + -1 more
unknown
Description of Work: We continued to have problems after the initial visit and they have returned twice and completely taken care of the problem. I do feel the price is a little high and I would like for them to call and schedule with me instead of just notifying me when they're coming.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bug Zero
Thank you for choosing Bug Zero, and for participating in our InsectaShield maintenance package. I am sorry that we did not achieve complete elimination of your ants during our first effort. Our records indicate that your technician found ants during each of the re-treat visits -once inside and once outside- and treated those (no additional fee). Ant prevention is a key component of our springtime service and will be included with your next regular maintenance service. It is very unlikely that you will experience any ants inside your home ever again. When your technician calls to alert you to a pending service appointment, you have the option to specify an alternate appointment time. Because InsectaShield is a preventive maintenance program focusing on exterior prevention, it is not necessary that you be home. Please call us at 417-831-7378 and ask for Ivan if you would like to talk about this or anything else that I might do to improve your experience with Bug Zero.

Clovia E.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: The person sprayed inside and outside for ants and earwigs! He was very professional and helpful. He wore "booties" on his feet upon entering my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Marla M.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: They have helped with several pest problems, including bats in my attic, mice in the garage, and other bug type pests. They come out immediately if there are any additional problems between regular treatments! Friendly, and generally do a terrific job, respecting my desire for environmentally friendly methods.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jerry C.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed for carpenter ants. Very courteous and professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Shawna T.
06/2011
5.0
pest control
  + -1 more
Same as above
Description of Work: I called Bug Zero and learned about their program and they were very prompt and very nice. I had to call them back out but for a different problem and they were here in 48 hours. I would deffinately recommend them and will continue to use them. They are all very nice and helpful, the guy that came out was the same one both times and I think that is great because they learn about your home and your family. Which makes it easier on everyone to know what needs to be done and how many problems you have with your home. He was really great and the girls that answer the phone are so super sweet. They make you feel like your talking to a friend rather than a stranger. Thank you Bug Zero.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

corinn G.
03/2009
5.0
pest control
  + -1 more
Used their services in the past but cancelled due to financial reasons. Time passed and we realized we might have termites again! Called and set up a time for the technician to come out, he was there in the estimated time frame, did the inspection and to our suprise found we had NO termite activity. The technician installed the termite detectors and rodent boxes around the perimeter of the house, did an external perimeter treatment and than indoor treatment. He was friendly and knowledgable, gave us great payment options for bi-monthly treatment and let us know we could call with any questions. He was prepared to do the treatment and work at the time of the inspection and estimate. I feel the cost is equal to the work performed. I love this company, with their service I never have to worry about termites munching on the beams supporting my home or spiders lurking in the corners! They definatly put my mind at ease.
Description of Work: Termite inspection under the house and around the perimeter, pest inspection and treatment in the attic, outside the house and inside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95
    • 1
    • 2(current)

Contact information

311 N Waverly, Springfield, MO 65802

http://www.bugzero.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection

FAQ

Bug Zero is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Bug Zero accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bug Zero offers free project estimates.
Yes, Bug Zero offers eco-friendly accreditations.
No, Bug Zero does not offer a senior discount.
Yes, Bug Zero offers emergency services.
Yes, Bug Zero offers warranties.
Bug Zero offers the following services: Residential and commercial pest control, termite, mosquito suppression, bed bug, healthcare facility, multi-family housing pest control, and fumigation of wood-destroying beetles.

Contact information

311 N Waverly, Springfield, MO 65802

http://www.bugzero.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM