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Woodard Cleaning & Restoration Services

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Woodard Cleaning & Restoration provides residential and commercial customers in the St. Louis, MO metro area with carpet and hard surface cleaning, rug cleaning & repair, and emergency restoration and construction services following water, fire, and storm damage.

Business highlights

79 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial cleaning of carpet, hard surfaces, upholstery, furniture, area rug, debris removal, demolition, deodorizing, mold, water damage, fire restoration, smoke & hurricane damage, water restoration, dehumidification, mold remediation & reconstruction.

Services we don't offer

Air duct cleaning, main services, drapery cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 251-275 of 317 reviews

Susan U.
06/2017
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed]! Thank you so much for leaving us a great review and for choosing Woodard for your rug cleaning services!

Stephen H.
06/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: They were here this month to clean the carpets, and do some repair work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn N.
05/2017
5.0
upholstery
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed], Thank you for choosing Woodard and for leaving us a review!

Jane D.
02/2017
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed]! Thank you so much for the review!

Warren W.
01/2017
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed] - thank you for leaving a great review for us!

JOANN E.
12/2016
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed] - Thank you for leaving a review for us!

Don C.
12/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed] - Thank you for leaving a great review for Woodard! We hope to see you again soon!

Karen L.
11/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed] - Thank you for choosing Woodard and for leaving a great review! We hope to see you again soon!

Bruce G.
10/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Woodard Cleaning & Restoration Services
Thank you for leaving a great review, [Removed Member Name] ! We hope to see you again soon!

Mike H.
10/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Don C.
09/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nicole S.
09/2016
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley C.
08/2016
5.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: We had Woodard clean our carpets.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed] - thank you for leaving a review for us!

DEANE T.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed] - Thank you for leaving a review for us!

R.K. D.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy J.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan D.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Anne S.
03/2016
5.0
carpet cleaners, carpet installation, flooring contractor, house cleaning, real estate agents
  + 3 more
unknown
Description of Work: The quality of their work was so superior to the other carpet cleaners that I felt that their price was well worth it. We have carpeting several places in out house and they have done a remarkable job. Also we have many wool imported rugs and would not trust anyone but Woodard to clean them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed]! Thank you so much for such a great review! We're glad we met your expectations and hope to be able to help you again soon.

Bart C.
03/2016
5.0
carpet cleaners, drywall, flooring contractor, upholstery cleaning
  + 2 more
unknown
Description of Work: We had storm water damage in basement. All carpet was destroyed as some furniture and boxes on the floor. All drywall had to be cut about 18 inches off the floor and removed.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed]! Thank you for leaving such a wonderful review for us. We really appreciate the feedback and we're glad we were able to help you out! Please don't hesitate to call if you need anything in the future. Have a great weekend!

Rebecca P.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed]! Thank you so much for leaving a review for us. Please let us know if you need anything else in the future!

Connie J.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They used to clean my carpets.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed]! Thank you so much for leaving a great review for us! Please let us know if there is anything you need from Woodard in the future!

Barb W.
02/2016
4.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: They did a good job. My only issue was that there were several items on the bid that weren't done (covering hardwood for protection, cleaning, etc). We brought this to their attention and they took those items off the bill. All work they did was done very professionally.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Woodard Cleaning & Restoration Services
Hi [Member Name Removed] - Thank you for leaving a review for us. We are sorry to hear about the disappointments you had with our services, and we will reach out to you shortly to see if there's anything else we can do to increase your satisfaction.

Daphne K.
01/2016
4.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: They cleaned two bedroom carpets and a hall, I had hoped that the carpet would look better after cleaning, it did not look much better than when they started.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Response from Woodard Cleaning & Restoration Services
Hi there, Thank you for leaving a review for us. We're very sorry that you are unsatisfied with the cleaning that took place in November. A member of our Customer Response Team should be reaching out shortly to see if there is anything we can do to resolve the problem. Have a great day, and stay warm!

John J.
12/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were responsive and quickly did the emergency water cleanup work back in June. | |However, they have failed to follow-up with me on numerous occasions to schedule and perform the reconstruction work. On the occasions that I was able to talk to someone, they claimed that they were waiting on my insurance adjuster to approve some additional expenses. My insurance adjuster was very responsive to me, so I'm not sure why they had such trouble communicating with him. Finally, my adjuster approved their additional expenses solely because this all was taking way too long and he didn't feel that it was worth the additional minor expenses to hold up the work. Even though he approved the additional expenses back in November, I still have yet to hear from Woodard. I tried calling them today around 11:45 am and spoke with Adam who asked me the name of my project manager. I informed him, that last I heard Tyler was assigned as the project manager. Adam told me that he would have someone call me back within an hour. 5 hours went by, and I did not receive the call back. I tried calling Woodard again after I got off of work, but they close at 5 and my only option was to try to appeal to the representative on the emergency line to put me in touch with someone who could salvage this project. At this point, I'm going to contact my insurance adjuster and ask him to recommend another company that they work with so that we can have the reconstruction work completed. |

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,385

Response from Woodard Cleaning & Restoration Services
We are very sorry to hear about the inconveniences and frustration you've faced recently. It is our understanding that our Claims Management Manager resolved this issue for you on Friday evening (December 18th), so we are very hopeful that you are now a happy Woodard customer. If you need anything else at all, please don't hesitate to call us. Again, we are terribly sorry. Have a wonderful holiday season!

Contact information

9308 Manchester Rd, Saint Louis, MO 63119

http://www.woodard247.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
House Cleaning,
Flooring Sales and Installation,
Drywall,
Carpet Sales and Installation,
Ceramic Tile,
Hauling,
Floor Cleaning and Waxing,
Real Estate Agents,
Siding

FAQ

Woodard Cleaning & Restoration Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 9:00 AM - 3:00 PM

Woodard Cleaning & Restoration Services accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Woodard Cleaning & Restoration Services offers free project estimates.
Yes, Woodard Cleaning & Restoration Services offers eco-friendly accreditations.
No, Woodard Cleaning & Restoration Services does not offer a senior discount.
Yes, Woodard Cleaning & Restoration Services offers emergency services.
Yes, Woodard Cleaning & Restoration Services offers warranties.
Woodard Cleaning & Restoration Services offers the following services: Residential & commercial cleaning of carpet, hard surfaces, upholstery, furniture, area rug, debris removal, demolition, deodorizing, mold, water damage, fire restoration, smoke & hurricane damage, water restoration, dehumidification, mold remediation & reconstruction.
Air duct cleaning, main services, drapery cleaning

Contact information

9308 Manchester Rd, Saint Louis, MO 63119

http://www.woodard247.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 3:00 PM