Woodard Cleaning & Restoration Services

Excellent! The crew was thorough. The long repair period produced dust and dirt throughout They cleaned, dusted, vacuumed, polished every surface in my home. I was amazed. As a bonus, they were very friendly and professional. I would love to hire them again!

I only trust Woodard for carpet cleaning, tile floor steam cleaning, and water restoration work. I tried another carpet cleaner once many years ago. I had to have multiple calls back to get my carpets cleaned. Woodard does it once and does it right. Woodard also did a thorough job on a sewer backup in my basement. I also like the drop off rug cleaning service and lawn chair cleaning/storage service.

Professional, polite, excellent quality and care - totally satisfied with their workmanship, expertise and care taken in doing their job! Would like to use their services sooner and more often; wish coupons/discounts were offered.

We have been using Woodard for years now for all our rental homes. They always do a good job.

They've been cleaning my oriental rugs for years and they always do an excellent job. A small discount is offered if you drop the rug off.

Excellent service, people are friendly and helpful. Furniture looks great, and the price was very reasonable

After a construction project in our upstairs we called Woodard to clean the stair carpeting, upstairs hall and adjacent bedroom. The technician was prompt, efficient, well-mannered and trained in his job. The company gave us plastic footies and a bottle of spot remover. The carpet looks like new again. We are very pleased.

Repair went well. Workers showed up on time, were very conscientious of our lifestyle, isolated the work area to contain dust and left area clean. Completed project looks better than before damage occurred. Painted surfaces matched adjacent areas. Work was completed within the estimated time frame. It was evident they had done this type of work before - very professional with no wasted effort.

Outstanding job all round. Bedroom carpet edges look like new. I have used Woodard for over 30 years - they are the best - no question about it! Called on Wednesday and they showed up Friday - always convenient scheduling. Terrific sales offered several times a year.

I've done business with Woodard for many years. Their service and professionalism are top notch. This is obviously a well-run business. I've never met happier employees and they've all been there so long that we are on a first-name basis. That alone gives confidence. I am skeptical of businesses where there is always lots of turnover.

The first team that responded did a little carpet cleaning and advised we needed to remove drywall and dry. I was told that the next crew would do a more thorough carpet cleaning, but the initial job was fine. I had to call THREE times to get any response from this company for the return visit to get drywall removed. That was very unprofessional and I should have moved on after that. The crew that came out did a good job with the removal and cleanup, however the carpet is a disgusting mess. I was told that I would have to pay to have it cleaned as it was a result of the water. Unfortunately, the water was only collected at a small place by the door and the initial crew had taken care of that. The carpet is messed up for about 15' now and I'm not sure that cleaning will take care of getting it back to its original condition. I'm very disappointed at the number of times I had to call and how I finally had to get a response. I'm upset with the condition of my carpet. If we ever had additional water issues, I will call another company. I am not happy at all.

Cleaning and sealing of tile was good, but grout cleaning was not uniform.

We contacted Woodard, and the representative was professional, helpful, knowledgeable, pleasant and explained how Woodard cleans the rugs, what the price would be for each size, and what the time window would be. She also explained that we would receive a 30% discount if we brought the rugs in. Woodard individually paper wrapped and tagged each rug, and they have never looked better! The 10 x 14 rug looks brand new! We're pleased we chose a professional company to take care of our needs.

Everything went well. Problem was corrected

Technician showed up on time, was very professional and did an excellent job.

The carpet cleaning was okay. If I hadn't moved out all of the furniture and stuff out of the rooms and cleared stuff away, I don't think that a lot of that would have been moved by them. There was only one guy on the team that came. They wanted to charge me extra if they moved the furniture. I mean, I had almost all if it moved, there was only a couple of pieces that needed to be moved. I was going to get charged more for that if I didn't do it myself so I find that a little frustrating. They came when they saidso I can't fault them on that. They were professional.

They look new. The technician was cognizant not only of the furniture's age but also of factors we'd have never known to be careful of, eg, the padding material under the fabric. He was excellent, His work was excellent and completed in under 2 hours. The furniture dried and was ready for use in just a few more hours after that. We thought it would be well into the evening or even overnight before they'd be sit-able again. Excellent experience all around.

They do a good job, it last like six months before I have it done again. It's $400 for a real clean, they're real pricey but they do a good job.

I forgot they were coming so I hadn't moved the furniture and he helped me move it. I told him he would have to come back another day ck but he helped me. I put down the wrong day.

When they brought the rugs back after cleaning, I noticed one of the rugs (it was still in their truck but had been unwrapped) still had dog hair on it (we have two dogs). I pointed this out to the gentleman, and he immediately apologized, rewrapped the rug and took it back to be re-cleaned. This has always bothered me, how could dog hair remain on this rug if it had just been freshly cleaned? I had a repair done to the edge of the largest rug, and before I could tell them to rotate the rug, they had already laid it exactly as it had been and replaced the king sized bed, etc so I let it go. I had expected the pile of the rugs to be raised and that they would smell clean and fresh (they didn't have an odor before, and there were no prominent stains, they had just been in use a long time and the pile had flattened). The rugs seemed the same as before they were cleaned; I was disappointed. The cleaning was $1179 and they sold me new pads for the two largest rugs for $517

They've been consistently good. They've done exactly what they said they were going to do and they are timely and efficient. They are really a high quality provider.

I would use them again in the future.

I had a bad experience with them. They said they needed to take it in and have it done. They brought it back and we didn't accept it, and they took it back and they put it through again. When it came back, they said all the lumps were straightened out but they hadn't straightened out. They were nice people. I think everything is expensive now. They should do a better job. They said my rug was old, but it wasn't that old. It was a big one. I was just disappointed that it didn't turn out better. It still got these ridges. I think they ended up washing it, having it on bars and we could see ribs like the bars are on it so I was disappointed in that part, but they did try.

I have used Woddards for years to clean my area rugs, and they always do excellent work. Recently, I called Woddards to clean my sofas after extended house guests with two large dogs had badly soiled my sofas. I feared the worst. The first cleaning went much better than I had expected. I was flabbergasted when they said if I wanted them to take a second go at them it was free of charge. When they cam back for the reclean, the results were far beyond my expectations. The sofa looks almost like new! I never expected they could get it that clean!! Byron, the technician, and Mary, the scheduler were both wonderful to work with. Look no further for outstanding results!! Thank you Woddards!!!

I needed a light colored rug cleaned after my dog ate cocoa on it :( I had them out to see if it was even possible before I booked them. They did warn me that it might not be 100% back to normal since it was chocolate powder on a light colored wool rug. I hired them anyway. As we pulled up the furniture, we found 3 other smaller spots NOT chocolate. The service tech told me the chocolate stains might not come out 100% but only someone with that was looking for it would notice. When the rug returned it was %100 the same as well as the others.