Tony LaMartina Plumbing Company is a residential plumbing company with an established reputation of providing superior plumbing services to St. Louis homes for over 40 years. We are committed to delivering the highest quality plumbing services to our customers. Our commitment requires us to be the best in our industry at using our superior mechanical skills to solve our customer’s problems, resulting in a highly responsive and satisfying service experience.
Plumber phoned prior to arriving to let us know he was on his way. Was prompt, professional and efficient. We're very satisfied and will use LaMartina Plumbing for our plumbing needs in the future.
Description of Work: replaced water main valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Tony LaMartina Plumbing Company Inc
Thanks for taking the time to write this review. We really love to hear the feedback on what customers think of our service offering. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Christine C.
09/2015
5.0
plumbing
+ -1 more
I was very impressed with this company from my first phone call. The very professional man who took my call spent a lot of time with me discussing toilet options and about bringing our pipe connection in the kitchen up to code. Chris, called when he was on the way and arrived in a timely manner. Everything turned out well and we were very happy with this plumbing company.
Description of Work: Installed new toilet, installed customer supplied vanity and faucet, corrected drain line under kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Response from Tony LaMartina Plumbing Company Inc
Thanks for taking the time to write this review. We really love to hear the feedback on what customers think of our service offering. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Michael G.
09/2015
5.0
plumbing
+ -1 more
Excellent! The provider was very professional and helpful. He was on time and worked quickly. I had tried to use the "needle/pin poke valve" for the fridge waterline. It was leaking just a little. The provider installed a permanent valve and it has had no problems. The mainline had an old gate valve that wouldn't fully shut. He couldn't legally replace it without getting the water company involved; so, he placed the new ball valve a foot or so after the old valve. It works great, a quarter turn and the water is off.
Description of Work: PROPERLY installed a water line for our new fridge. Also installed a ball valve on the mainline.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Tony LaMartina Plumbing Company Inc
Thanks for taking the time to write this review. We really love to hear the feedback on what customers think of our service offering. We appreciate your business and look forward to working with you in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Harold H.
09/2015
5.0
plumbing
+ -1 more
The plumber was delayed slightly by complications from the previous job but he called to keep us advised of the slight delay. He was efficient and knowledgeable. He let the work site clean and was very friendly. The front office helped with a bit of a problem. We will use them again..
Description of Work: Replaced valves, stopped leaks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$135
Response from Tony LaMartina Plumbing Company Inc
Thank you. We appreciate your business. We apologize for the delay that day, sometimes with plumbing we never know what to expect. I am glad it all worked out and we look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Vera W.
09/2015
1.0
plumbing
+ -1 more
I am writing you to let you know that the above mentioned company contacted me and said that in light of the Angie's list review, they were cancelling my appointment for September 11, 2015 and refunding $5.17. He also stated that I can get a plumber somewhere else . The problem I'm having with this company is that I am owed a service that was paid for in advance through your Big Deal. I have had to hire another plumber to fix the job that they didn't do, the drip has stopped and the invoice is attached. I am going dispute the whole transaction with my credit company, because I'm not satisfied with their response. I feel like I'm being ripped off by Tony LaMartina Plumbing Company. See attached invoice from Roto Rooter done today 09/04/2015. For $59.00 I have no leaks in my bath tub and he came out within an hour of me calling the company.
Description of Work: I am writing you to let you know that the above mentioned company contacted me and said that in light of the Angie's list review, they were cancelling my appointment for September 11, 2015 and refunding $5.17. He also stated that I can get a plumber somewhere else . The problem I'm having with this company is that I am owed a service that was paid for in advance through your Big Deal. I have had to hire another plumber to fix the job that they didn't do, the drip has stopped and the invoice is attached. I am going dispute the whole transaction with my credit company, because I'm not satisfied with their response. I feel like I'm being ripped off by Tony LaMartina Plumbing Company. See attached invoice from Roto Rooter for work done today 09/04/2015 my bath tub has no more leaks and he came out within an hour of me calling the company.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$135
Response from Tony LaMartina Plumbing Company Inc
Dear Customer, We did not cancel your appointment due to your review or rating. You had reached out to Angie's List, which in return contacted us via email. Which stated; "Hello Matt, I wanted to reach out and confirm that I've spoken to (Customer Name) and she stated that she was told that she will be billed for her return call. She does not want your company to return to her location to fix what they state should have been fixed on the original call if there is any expense for it. Can you please confirm with the member that you will be performing the return call free of charge? Also, the member mentioned that September 11th is not a good day for her. If you can please send a technician out as soon as possible, they would appreciate it. " Matt did reach out to you on September 4 through a phone call, and you stated you did not want us to return, verbally and in written form. We explained that we would refund the remaining value of your coupon. I sincerely apologize for any confusion. If you would like to discuss this matter further, please feel free to call me. Thank you. Sincerely, Lauren LaMartina Ross Customer Service Manager Tony LaMartina Plumbing Co. Inc 314-965-9377
Arlene E.
09/2015
5.0
plumbing
+ -1 more
Mike was very polite and answered my questions patiently. He seemed very knowledgeable and cleaned up all debris before coming upstairs.
Description of Work: Replace water pressure valve and secured loose pipes
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Response from Tony LaMartina Plumbing Company Inc
Thanks for your review! I will definitely make sure to pass this onto the plumber that worked at your home. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Janet L.
08/2015
5.0
plumbing
+ -1 more
He explained that it would be quite expensive to fix the light because the whole unit had to be removed from the wall. Based on the cost, did we want to proceed? Again, I appreciated his honesty and decided the cost was worth having the microwave light back. We cleared the island, he protected it with a tarp and proceeded to remove the microwave, take it apart and put in the new bulb. He worked quickly and cleanly.
Description of Work: Fixed microwave light. Oven light was out too and he very politely showed me how to take care of that one myself. I appreciated that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Tony LaMartina Plumbing Company Inc
Hello, You may have accidentally reviewed the wrong company. We are a plumbing company. Just a heads up so you can leave this review on the correct business account. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Susan F.
08/2015
5.0
plumbing
+ -1 more
Chris Davidson was the plumber who provided my service. He was on-time, and LaMartina Plumbing sent an e-mail to let me know when he was on his way, and the ultimate in professionalism. The repairs were performed promptly and properly. I've delayed writing a review because I wanted to make certain the repairs held and they have. Excellent work.
Description of Work: Surveyed the house to try to locate the reason my water bills have been so high, repaired a leaking toilet, replaced an outside hose bib, re-plumbed the icemaker in the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from Tony LaMartina Plumbing Company Inc
Thanks for taking the time to write this review. We really love to hear the feedback on what customers think of our service offering. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Christopher H.
08/2015
5.0
plumbing
+ -1 more
Very straightforward. Replaced the broken pipe and helped explain how to prevent it from freezing again.
Description of Work: Replaced pipe in garage that goes to hose bib and was split over winter due to freezing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Tony LaMartina Plumbing Company Inc
Thank you. We appreciate your business. We look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Donald B.
08/2015
5.0
plumbing, drain cleaning
+ 0 more
Showed up on time, worked quickly but efficiently. So impressed that we hired to do additional jobs.
Description of Work: Fixed toilet, clogged drain and garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Response from Tony LaMartina Plumbing Company Inc
Thank you. We appreciate your business. We look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Chris B.
08/2015
5.0
plumbing, drain pipe
+ 0 more
The man showed up in a timely manner and repaired the parts that needed to be repaired. He did not try to sell me more than I needed and was very nice. He worked efficiently and showed me what was wrong and how he would replace/repair it. He offered to repair another part that I wanted to fix but had not thought about so he was observant as well. I would hire him again.
Description of Work: Fixed leaking lines and replaced the pop up drain and the p-trap.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Tony LaMartina Plumbing Company Inc
Thanks for taking the time to write this review. We really love to hear the feedback on what customers think of our service offering. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Kathleen G.
07/2015
5.0
plumbing
+ -1 more
Everything was professional from start to finish. I received a text and email stating when serviceman Mike would arrive, complete with picture of him so I would know who to look for. He also called to say he was on the way. Repairs were made quickly. Nothing was out of place or dirty after the work was completed. I received the invoice for payment immediately via email noting it had been paid. My only complaint would be that the shower part cost $75. but otherwise, the service call was perfect.
Description of Work: repaired a leaky shower, checked toilet flow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$236
Response from Tony LaMartina Plumbing Company Inc
Thanks for taking the time to write this review. We really love to hear the feedback on what customers think of our service offering. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Carl M.
07/2015
5.0
plumbing, drain pipe
+ 0 more
fast, effective and professional
Description of Work: installed a new drain in the bathroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Tony LaMartina Plumbing Company Inc
Thank you. We appreciate your business. We look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Jack J.
07/2015
3.0
plumbing, remodeling, home remodeling
+ 1 more
They installed the kitchen faucet and proceeded to tell us that our plumbing to the kitchen sink was not done to code and had not been installed properly. The technician took pictures and stated Tony would need to come out and look at it and that they would be calling us to set up another appt. I have not heard from them since. The installation cost was nearly twice that of Lowes for one hour of labor.
Description of Work: Installed a kitchen faucet
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$211
Response from Tony LaMartina Plumbing Company Inc
[Member name removed], Sorry you had a bad experience. I'm not sure why your call never got to me. I would like to call you Monday and see if you would like me to take a look at your sink and see how we can make it affordable to comply to code. I will also take a look at your bill on Monday. Tony
Dale J.
07/2015
5.0
plumbing
+ -1 more
Yves was the plumber and he was polite and professional. He did a fine job of repairing the leak. But he was 40 minutes late because he wasn't given adequate directional info (my opinion, not his).Then I received a text from the office announcing his arrival after he left at 9:50 and another email announcing his arrival at 10:50 with a picture of the plumber. The text and email info would have been great if they came before he did for security reasons. I will use this company again.
Description of Work: Replaced a leaking shut off valve in basement cabinet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$120
Response from Tony LaMartina Plumbing Company Inc
Thank you. We appreciate your business. We look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
lindsay S.
07/2015
5.0
plumbing
+ -1 more
Everything went well! The technician was kind, professional, knowledgable, and efficient. We will definitely use Tony LaMartina again!
Description of Work: We had several clogged sinks, and a shower head that wasn't working. Our technician was able to repair all of our issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$170
Response from Tony LaMartina Plumbing Company Inc
Thank you. We appreciate your business. We look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Sarah B.
07/2015
5.0
plumbing
+ -1 more
The communication was excellent! I got a text letting me know the technician was on the way, plus an email about him. He arrived exactly at the designated time and got straight to work. He worked very quickly and efficiently. So far so good on the toilet not leaking. The price was fair. I was concerned the parts may be expensive but not at all. When my husband got home he noticed that the tank -- which was removed to do the work and put back on -- was off-center. I just measured it and sure enough, the tank is 2 inches from the wall on the left side and 3.5 inches from the wall on the right side. I guess I don't stand above the toilet looking down on it very often, ha. So I'll be giving them a call tomorrow to see if someone could stop by sometime to adjust it. Only downside of the work is that it took more than two weeks to get it on the calendar. When initially inquiring about the work, I emailed them asking if I was in the service area and they emailed me back that I was, and they could get me on the schedule for a week from then. I emailed back an hour and half later and mentioned I'd gotten the AngiesList deal, and was told that the slot had been booked. It would be 2+ weeks.
Description of Work: Fixed a sad, leaky, phantom-flushing toilet.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Tony LaMartina Plumbing Company Inc
Thanks for taking the time to write this review. We really love to hear the feedback on what customers think of our service offering. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Lori W.
06/2015
4.0
plumbing
+ -1 more
The work was performed correctly, but I was sent an invoice for more payment after the job was completed for the deal on Angie's list. I called to tell them I didn't owe more money and tore up the invoice
Description of Work: Replaced valves on two toilets
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$150
Response from Tony LaMartina Plumbing Company Inc
Thank you. We appreciate your business. We look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Jan H.
06/2015
5.0
plumbing
+ -1 more
Everything went very well. They notified me when they were on the way and they were prompt and professional. I would definitely recommend them to anyone.
Description of Work: Replaced refill valve on one of my toilets and also corrected a too long tube in another toilet. My initial problem was "whistling water pipes" and this took care of the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Tony LaMartina Plumbing Company Inc
Thank you. We appreciate your business. We look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Monica C.
06/2015
5.0
plumbing
+ -1 more
I highly recommended Tony LaMartina Plumbing Company. They were professional, on time, and courteous on the phone. They fixed a major plumbing issue for us in an older home, and we haven't had any issues since.
Description of Work: The provider fixed plumbing in an older home, which required going into the wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Response from Tony LaMartina Plumbing Company Inc
Thanks for taking the time to write this review. We really love to hear the feedback on what customers think of our service offering. We appreciate your business and look forward to working with you in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Mark H.
06/2015
5.0
plumbing
+ -1 more
That was perfect. It went really well. I actually called around a lot and tried to price it out and everybody told me to go with him. I was kind of surprised to hear that from other plumbers. I started with the big deal price and then I had to pay for some materials and stuff like that.
Description of Work: He did the hose beds, the bathroom shut off and faucets around the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Tony LaMartina Plumbing Company Inc
Thanks for taking the time to write this review. We really love to hear the feedback on what customers think of our service offering. We sincerely appreciate your business and look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Jennifer U.
06/2015
5.0
plumbing
+ -1 more
We noticed some water damage in the walls of our basement that we weren't sure about the source of. Talking with the women who run the office was not only an absolute delight but also helpful in a way that left me feeling hopeful about not getting screwed later. Their plumber came out (on time!) and, with minimum fuss and cost to us, was able to find the source of the leak and fix it. We will DEFINITELY be using them again.
Description of Work: Repair outside spigot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Tony LaMartina Plumbing Company Inc
Thanks for taking the time to write this review. We really love to hear the feedback on what customers think of our service offering. I will be sure to pass this review on to the others. We sincerely appreciate your business and look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Anthony M.
06/2015
5.0
plumbing
+ -1 more
I bought a deal for $135 for a plumbing service call but I paid extra for additional services.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Tony LaMartina Plumbing Company Inc
Thank you. We appreciate your business. We look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
MARK R.
06/2015
5.0
plumbing
+ -1 more
Looked on Angie's List for A rated plumbers. Saw a deal for this one with lots of good reviews. Bought the deal. Came out 5/6 and replaced cartridge in shower and adjusted another, improving water flow in both. Also cleaned and lubricated toilet handles so they would shut off consistently. I asked if replacing the spout and handles with original mfg. equipment (vs. generic) would improve even more. Repairman said it would. Agreed to order new. When did not hear for a a couple weeks or so, I called and Matt who indicated the parts would be in by the end of the week. Set up visit for 6/11. Mike came out and did not have the spout because they no longer made that style & thought they would try the diverter kit to keep costs down. Tried to fix with new diverter kit but result was not better. Asked Mike if Matt could find Moen spout that was similar and to provide a cost so I can make a decision as it was tolerable as is, given the work they had already done to improve it. He agreed. Mike also installed the 2 Kalista handles on the toilets. Matt sent picture of one and we agreed to set up another visit. Mike installed the spout and it does do a better job of diverting the water to the shower head. When I expressed some concern about possibly paying for labor and parts that did not improve things Matt agreed to make sure I did not get charged and adjusted the bill. Bottom line is everything works really well now and they provide a 2 year warranty, which I like. Plumbing work is just expensive I guess. Everyone I talked with at LaMartina was courteous, friendly and very professional. Their email and text system to let you know who is coming out and when is very impressive.
Description of Work: Fixed 2 Kalista toilets that would not shut off consistently. Replaced toilet handles with mfg. brand handles. Examine and improved water flow in two showers and replace tub spout in one shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$444
Response from Tony LaMartina Plumbing Company Inc
Thanks for taking the time to write this review. We really love to hear the feedback on what customers think of our service offering. We appreciate your business and look forward to working with you in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
Jeff G.
06/2015
5.0
plumbing
+ -1 more
Used and Angie's List Deal and had to add some money to it. Very professional. I'm always surprised how much plumbing work costs.
Description of Work: Repairs to toilet and sink. Checked Shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Tony LaMartina Plumbing Company Inc
Thank you. We appreciate your business. We look forward to working with you again in the future. Sincerely, Lauren LaMartina-Ross Customer Service Manager
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
General Remodeling,
Drain Pipe Installation,
Natural Gas Lines,
Basement Waterproofing,
Wells and Pumps,
Concrete Pouring and Repair,
Sewer Cleaning,
Water Filtration and Softening
FAQ
Tony LaMartina Plumbing Company Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Tony LaMartina Plumbing Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tony LaMartina Plumbing Company Inc offers free project estimates.
Yes, Tony LaMartina Plumbing Company Inc offers eco-friendly accreditations.
No, Tony LaMartina Plumbing Company Inc does not offer a senior discount.
No, Tony LaMartina Plumbing Company Inc does not offer emergency services.
No, Tony LaMartina Plumbing Company Inc does not offer warranties.
Tony LaMartina Plumbing Company Inc offers the following services: Residential Service and Repair Plumbing