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Tech Rescue St Louis

Computer Repair, Internet Service, Office Equipment Repair,

About us

TechRescueStLouis.com offers OnSite computer service, support, and repair professional field technician service to the Greater St Louis area. Remain comfortable and secure at your home or business. Over two decades of experience in providing clients with personal attention and genuine full service. Tech Rescue does not service via remote access. It only provides a genuine human technician at your location. While solving your technical issues, I listen closely and work responsively to earn your trust as well as your business. Billed time begins upon arrival, with a 1-hour minimum charge, thereafter billed by quarter hour intervals. Payment is due at conclusion of any service visit. TRSTL accepts Visa, MasterCard, PayPal, checks and cash.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Windows OS, Apple OS X, Android, Virus & Spyware Detection & Removal, Email Account Issues, iPad & Smartphone Repairs, New computer setups, Slow Windows Diagnostics, Hard Drive & Parts Replacements, Install New Programs, Printer Malfunctions, New Computer Setup, WiFi Network Setup, Data Recovery, Personal Training, Family Photo Archiving, Music Backups, Website Graphics, Web Video Production.

Services we don't offer

Website Design, Data Programming, Coding.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 26-50 of 103 reviews

Nathela C.
01/2017
2.0
computer repair
  + -1 more
Lee spent over three hours working my computer. It turns out that things weren't completely fixed and I had to try calling him back and getting more help over the phone in order to get things going.
Description of Work: Lee came and did a repair service on my desktop computer.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Sebrena W.
12/2016
1.0
computer repair
  + -1 more
What I needed, he couldn't do. He never came out, I talked to him over the phone. He said that he wasn't able to provide the service. I was going to need more than what the Big Deal covered and it was getting close to the expiration date. I wouldn't recommend him.
Description of Work: Fischer Computer Services was supposed to work on my computer for two hours. There was no service performed. It was supposed to be a Big Deal purchase.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$39

Response from Tech Rescue St Louis
I'm not clear on why this commentary got posted, She explicitly says she never hired me! If it was for 2 hours, as states, it definitely would not have cost $39. There was no record of this customer purchasing a Big Deal. We never spoke on the phone. I believe this negative experience was a different company.

Terri S.
12/2016
5.0
computer repair
  + -1 more
I called Lee and he made a home visit the next day. He addressed the error messages and helped me order a new battery. He saved me money by showing me how to change the battery myself. We accomplished everything in one hour and I was very happy. I will call Lee again and recommend others do the same!
Description of Work: My computer kept sending error messages about storage and I began to have problems with the battery holding a charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PATRICIA S.
12/2016
5.0
computer repair
  + -1 more
in spite of a customer who couldn't help him at all with information he needed, Mr. Fischer was still able to fix my problem. I would definitely recommend him.
Description of Work: computer locked up. wouldn't allow access to email etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRISTINE B.
12/2016
5.0
computer repair
  + -1 more
It went so well. The owner is an extremely conscientious person, and Goes The Extra Mile to Help People. That's what it is all about, I think, helping people. The systems in my computer run fast, there are no headaches, and I am just so pleased with how it went. The hourly rate is pretty standard for what he does, but its still hard to write that check, know what I mean? That's the only reason I gave the price a B. All in all, this guy gets a Page of Happiness from me for a job extremely well done.
Description of Work: I needed a new computer set up, all files transferred to it, and the old computer destroyed, a new router installed, all software set up and running, and malware and virus blockers installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jessica H.
11/2016
5.0
computer repair
  + -1 more
It went very well. He arrived on time and did the work quickly. He showed me a couple of things that would help me solve the problems on my own if I encountered further problems. It was a great experience!
Description of Work: The technician assisted me with my email. I wasn't able to send, receive, or delete emails.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Warren L.
09/2016
5.0
computer repair
  + -1 more
Lee is very efficient and explains things so that an end-user can understand them.
Description of Work: Installing a different video cable on my desktop; installing a wireless keyboard; allowing my laptop to print wirelessly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

DIANA V.
08/2016
5.0
computer repair
  + -1 more
Lee worked on our computer to ensure it had not been compromised. He also fixed an ongoing wireless printing problem we were experiencing. We trust him with our computer data and will call him in the future.
Description of Work: We were concerned about a possible data breach in our computer. We used Lee Fischer previously to correct a computer problem and called him immediately for in home computer technical service. He came come out the next day, checked our computer, and took appropriate action

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DARIA R.
05/2016
5.0
computer repair
  + -1 more
The service went very well. He was also prompt with sending me a thorough invoice of work completed and he also made follow up phone calls to make sure I'm completely satisfied.
Description of Work: Made my e-mail more accessible, set up my back up and installed virus protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Steve K.
04/2016
5.0
computer repair
  + -1 more
Lee arrive and went to work taking my hard drive out of the laptop. He plugged it into my other computer then started moving data from the hard drive to flash drives. Took him almost an hour and he was on his way. Couldn't have asked for better service. I would use him again and I highly recommend him.
Description of Work: Called several places to get an estimate of trying to retrieve data from a computer hard drive. The computer was dead but I knew if the hard drive wasn't damaged data could be retrieved. The first place I had used said, sure I can do it but you will need to leave the computer with me for at least a week. Second place said they would call back and didn't. Lee was responsive saying the he could get the data if it was still in good shape. He asked me if I had another computer or flash drives he could move the data to and told we set an appointment for the same afternoon. He was on his way to my house to do the work but got caught in traffic. Even though he would only be 5-10 minutes late he called and let me know he was on his way. In my estimation this is good customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Steven K.
03/2016
5.0
computer repair
  + -1 more
I kept Lee busy for over 4 hours taking care of issues on my computer. While he was diagnosing that situation described above he discovered that one of my programs was continually saving a cache copy and never clearing itself out. He found out that was a big reason my c: drive was filling up. He then switched all data: pictures, videos, documents, downloads, etc to be stored on the d: drive. He removed and reinstalled several programs to get them to work correctly and also to make sure they knew where the data was being stored now. Lee was very patient listening to my questions and concerns and addressed each issue. We also discussed future courses of action we could take to help some problems I brought up. I was very happy with Lee and will keep his card for all my future computer needs.
Description of Work: I called Lee to help me relieve pressure on my SSD drive which is my boot up C: drive. I also had multiple questions and concerns about various issues on my computer and how some programs were working and some were not.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Ranjita G.
03/2016
5.0
computer repair, internet service
  + 0 more
We had two old laptops that were not functional. One had issues connecting to the internet and the other one would not even start up. Mr. Fischer was able to identify the issue and fix them so that both computers were up and running again. He also recommended some software to prevent virus etc.
Description of Work: Troubleshoot performance issues with two laptops and got them functional again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Tech Rescue St Louis
Now that Microsoft is forcing Windows 10 upgrades (instead of as an option), we are serving A LOT of people with Windows problems. I have yet to run into one I couldn't fix. But some computers don't support Win10, even though Microsoft says they will. I'm glad I was able to get them both back to full functionality. Thanks for your kind review, Ms. [Member Name Removed].

Steven P.
03/2016
5.0
computer repair
  + -1 more
The e-mail turned out to a problem on AOL's end and the Skype was set up.
Description of Work: Tried to fix AOL email problem and to set up Skype on my TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Irma M.
03/2016
5.0
computer repair, office equipment repair
  + 0 more
It went very well. The technician was very knowledgeable about computers and explained to me how to get the most out of my new Windows 10 update. I appreciated all that he did and will definitely use him in the future, and will not hesitate to recommend him to others.
Description of Work: The provider scanned my computer and cleaned up the viruses. He also fixed my printer/fax machine. Before it would not fax properly...now it does. He also made me aware of useful applications on my computer that I was not aware of.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$126

Cynthia M.
02/2016
5.0
computer repair
  + -1 more
I had a great experience and he was very knowledgeable! He even followed up with a few phone calls to make sure everything was going ok after he was done. Can't get much better service than that! I would definitely recommend and use him again if needed.
Description of Work: Worked to troubleshoot issues with my touch screen computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

DIANA V.
02/2016
5.0
computer repair
  + -1 more
We were satisfied that our problems were corrected. He arrived on time and honored the first hour discount provided through Angie"s List. He assessed our difficulties and corrected to bring our systems back to speed. I made notes on his instructions to maintain computer performance to maximize this visit. We appreciated the in-home service and would call him again.
Description of Work: Lee worked on multiple issues on my desktop and my husband's laptop to clean up problems and eliminate programs and add-ons that were slowing down the computers. He also provided instructions on what type of add-ons cause the problems we had to avoid future issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Darwin N.
02/2016
5.0
computer repair
  + -1 more
Reassured me that my computer so far was safe but did find some malware and noted that the computer was running slow. He was able to take my laptop with him to reload the Windows version recommended, quoted a special price of $150, and will have it back to me in a couple of days
Description of Work: Verified the safety to date of my laptop computer, explaining what he found as he worked. Also sold me on reverting back to the Windows version the computer was design to use, Quoted a very reasonable price to get my computer back to its correct operating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Pat D.
02/2016
5.0
computer repair
  + -1 more
it went fine. Sped the computer up and all is well
Description of Work: cleaned up computer glitches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Tech Rescue St Louis
Your safety with at-home service is a priority. The extra degree of security as well as comfort and the simplicity offered with personal visits are my specialty. Virus removal by some online companies doesn't get at every problem. I'm thankful for your trust in me to help you out in person. I'm glad I was able to help you. Thank you so much for all Straight A grades, and for your business. I appreciate it.

John P.
02/2016
5.0
computer repair
  + -1 more
Lee Fischer was a consummate pro. This was a big job and Lee did not charge me for idle times such as when files were transferring and there was nothing else for him to do. I strongly recommend Fischer Computer Services to others with computer problems such as mine.
Description of Work: Moved hardware, software and files from a dying computer to a newer computer. Organized iTunes and other files. This system was a mess and Lee cleaned it all up. Everything is working perfectly now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Response from Tech Rescue St Louis
The hours we spent migrating your personal backups into the new setup ought to keep you in good shape for another few years. There were a lot of different aspects to combining your two work stations into one. And I'm glad you feel the value that my experience brought to the situation was a savings for you compared to making another computer purchase. Thanks for your trust, sir.

Kathleen M.
01/2016
1.0
computer repair
  + -1 more
The service provider sent me to the computer store for a part that ultimately was never needed or used, wasting my time and money. When I returned he let me know that he didn't need the part. After a certain amount of time I came into the room to see the progress only to find that the provider had rearranged my office (without asking my permission to do so.) He told me that he thought it would work better like this. After 6 hours in the office the work still hadn't been completed. When he had my boss attempt to send a fax to check the connection, his communication was very unprofessional and still lacking in results. He left without hooking up the fax and I had a rearranged office that I didn't ask for. He was nice and tried really hard but I feel that if he didn't know how to hook up the fax he should have said something within the first 1/2 hour of him being there.
Description of Work: I wanted to have my home printer hooked up to send and receive fax.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Tech Rescue St Louis
Dear Member, Thank you for your review. Our company cares deeply about customer service. We strive to provide the best performance possible by doing the job right every time. Ultimately, we determined that your equipment is so far out of date, there was nothing we could do to remedy the issue. We appreciate your feedback. If you desire further service, please call again.

William H.
01/2016
5.0
computer repair
  + -1 more
Urgent need to recover files and return operating system to working order. Called provider early in morning and he was able to come to family member's home later that afternoon. Determined the cause but had to take laptop back to his office to make the repair, given the size of the files. completed the repair that evening and then brought it back to family member's home the next morning about 8am. Everything worked the way it should. Lee was very knowledgeable, as well as friendly, professional and accommodating. Will definitely use him again when needed.
Description of Work: Family member's laptop crashed. Provider determined the cause was a few corrupted files. Bridged remaining files to a separate server, then reloaded operating system, and then bridged files back to laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Thomas A.
01/2016
5.0
computer repair
  + -1 more
OK. He tried a variety of approaches to saving the computer before declaring that the best course of action was to save as much of the HD's contents before it gave up the ghost.
Description of Work: Diagnosed problem with hard drive and extracted as many of the files as possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tech Rescue St Louis
Thank your for submitting a review. We appreciate your business. Every computer and computer part has a limited lifespan. We always recommend having an automatic backup strategy in place that protects you from data loss. It was good fortune that the hard drive cooperated juuust long enough to save your data! Good luck with your new computer, and thank you for your business.

Barbara C.
11/2015
5.0
computer repair
  + -1 more
Not as well as he hoped. It was not a simple reinstall. He gave me the choice to install the free upgrade to Windows 10 or keep Windows 7. I choose to go to Windows 10. That's when the problems arose, I don't know enough about computers to explain all the problems He took the CPU home to work on, rather than at my home. after spending about 3 hrs on the first day without success.. Returned the computer on Saturday AM, fixed. He explained what he did along the way,had to replace a part, contact Microsoft concerning the free upgrade, He determined that my computer was not really compatible for Windows10. Through the process he contacted me before he did anything to the computer. The next day (Sunday) he contacted me to make sure everything was OK and it was and to contact him if I had any problems. I contacted Lee on Wednesday about noon. He came out the same day around 2:00pm.
Description of Work: re install Windows 7 after I tried to upgrade to Windows 10,but went back to Windows 7.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$330

Carol H.
11/2015
5.0
computer repair
  + -1 more
My computer service experience with Lee Fischer went very well. He is friendly and professional. I would definitely recommend him to help you resolve any computer issues you may be having.
Description of Work: I am not very computer savvy as I mostly use my computer for emails, games and saving some documents. I had bought a laptop a couple years ago and wanted to learn how to use it and transfer some documents from an older desktop computer to the laptop so when I saw Fischer Computer Services advertised on Angie's list, I decided to try it. I'm so happy I did. Lee came to the house and worked his magic on my computers and taught me so much along the way. He removed so much "junk" from it that I don't use and don't want. He educated me as he worked. I was very happy with his service. I will definitely call him again with any future computer problems I may run into.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Susan L.
11/2015
5.0
computer repair
  + -1 more
Lee arrived about 45 min. late but he did call me prior to my appointment time to tell me he would be late. He did arrive at the new time. Lee is quite thorough in his examination of computer programs and operation. Lee spent 2 hours on my computer, which added $80 to the $39 Big Deal but it was worth it to get my computer running much better.
Description of Work: Lee asked me many questions about the speed and operation of my computer. I felt the speed of operations was slowing down, pop-ups were occurring. My computer is about 2.5 years old and I was sure there were lots of cookies to clean out. Lee also checked the program list to identify and remove any suspicious programs. He also checked for compatibility of my programs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$119

Contact information

4929 Lisette Ave, Saint Louis, MO 63109

http://www.TechRescueStLouis.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Office Equipment Repair,
Computer Training,
Stereo and Home Theater Systems,
Video Production

FAQ

Tech Rescue St Louis is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Tech Rescue St Louis accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Tech Rescue St Louis does not offer free project estimates.
Yes, Tech Rescue St Louis offers eco-friendly accreditations.
Yes, Tech Rescue St Louis offers a 10% senior discount.
Yes, Tech Rescue St Louis offers emergency services.
No, Tech Rescue St Louis does not offer warranties.
Tech Rescue St Louis offers the following services: Windows OS, Apple OS X, Android, Virus & Spyware Detection & Removal, Email Account Issues, iPad & Smartphone Repairs, New computer setups, Slow Windows Diagnostics, Hard Drive & Parts Replacements, Install New Programs, Printer Malfunctions, New Computer Setup, WiFi Network Setup, Data Recovery, Personal Training, Family Photo Archiving, Music Backups, Website Graphics, Web Video Production.
Website Design, Data Programming, Coding.

Contact information

4929 Lisette Ave, Saint Louis, MO 63109

http://www.TechRescueStLouis.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed