ST LOUIS CONCRETE LLC

unknown

Did not hire.

I called on 07/01/10 to schedule an estimate for replacement of a concrete driveway. An appointment was scheduled for 07/06/10. I was told that Jim would come on 07/06/10 to measure the driveway then an estimate would be e-mailed to me. I never received the estimate. I called to inquire about the estimate on 07/08/10. The person in the office did not know if the measurements were taken, but she assured me that someone would be in contact with me on 07/09/10. I was not contacted on 07/09/10, and have not been contacted at all. In addition, my mother scheduled an estimate to be performed on 07/07/10. The estimate was for adding a patio, sidewalk, and stairs. She did not receive the estimate or any explanation. Poor customer service and not reliable!!!

The quote was a bit more involved and a big higher than what we wanted to do. Getting someone out and getting a quote took three or fours, which was excellent.

Thus far we have been pleased with their service. We will submit another review after the work is done.

Jim Aubuchon is the owner of this company. He is the consummate professional. He gave a bid, did the work in a day, and installed a beautiful brushed finish on his work. As a last minute thought, I asked that the walk to the house from the driveway be made ADA compliant. It is slightly wider and specially sloped. He did this for an extra $300. A month later, I broke my ankle and it was the best investment I ever made. My neighbors have actually given me compliments on the work. They wished they had used him instead of the company they used. I had another bid for $15,000 which included a little more work.

I didn’t really like them. I found other places which were better than St. Louis Concrete. Their prices were high too. When they did give me the estimate, they didn’t break it down like they said they were going to. I would probably not use their services in the future.

Thank you Jim for contacting me!

I met with Jim the owner and told him what I wanted to accomplish. He came up with various suggestions which expanded my thinking. I then picked out colors and finishes from samples, as Jim layed out an initial plan. Jim's crew then came out and removed the old sidewalk. They were very professional and did a great job in saving the old flagstone so I could use it for other projects. His crew came up with additional ideas as the work progressed to incorporate on the final work. They did a great job in not disrupting the yard around the sidewalk, cleaning up after their work each day, and restoring everything once complete. And the sidewalk itself turned out beautiful.

Project went pretty well, overall. There were some delays in initial scheduling but once they arrived the project was completed quickly and within budget. Foundation of the garage was done to exact specs for city inspector's office and had no trouble passing. Flat work (driveway) was done well but could have been poured to drain better. Driveway has since cracked in a few spots (maybe due to settling of ground underneath). I suspected some would occur but not this much.

I WAS VERY PLEASED. I NEVER MET THE OWNER. HE CAME OUT AND SENT ME A PROFESSIONAL ESTIMATE. THE MEN SHOWED UP TO DO THE WORK AS SCHEDULED. I WAS HOME ON SICK LEAVE AND WAS THERE THE WHOLE TIME. THE MEN WERE VERY NICE, POLITE, AND OBVIOUSLY KNEW WHAT THEY WERE DOING. THEY DID A GREAT JOB AND CLEANED UP QUITE WELL AFTER THEY WERE DONE. THEY RETURNED AS PROMISED TO COMPLETE THE DETAILS AFTER THE CONCRETE SETTLED OR DRIED.