ST LOUIS CONCRETE LLC

St Louis Concrete is the worst contractors I’ve ever hired. The owner, Jim Aubuchon, did such a terrible job with my driveway and patio that he agreed to rip and replace and no cost to me. Unfortunately, Jim is also a liar so he never honored the committment, which is in writing. As a result, I have been in an open lawsuit with Jim Aubuchon and St Louis Concrete for the past 2.5 years. In that amount of time, Jim has changed attorneys three times bc they tell him he has no chance to win, and or, he doesn’t pay them. I also would like to note that St Louis Concrete knocked down a cinder block wall of my home while escalating for my patio / setting up the concrete forms.

St. Louis Concrete required a healthy 30% deposit from me (with no caveats about the deposit not being refundable in the contract). This didn't seem terribly unreasonable at the time given that Angie's List recommended his business and he was referred to me by a friend. Unfortunately for us both, weather delays and a seemingly packed work schedule led to 10 weeks of no start on my driveway. That delay led me to the discovery that St. Louis Concrete has an "F" rating with the Better Business Bureau (https://www.bbb.org/stlouis/business-reviews/concrete-contractors/st-louis-concrete-in-saint-louis-mo-310024519/) , that the friend who referred him to me would never use or refer him again and that Mr. Aubuchon has a $1+ million lawsuit judgment from the IRS (https://www.justice.gov/tax/file/873301/download), which I now wonder is the reason why he won't (or can't) return my deposit. At this stage, I can't take the risk at this point of having him do the work and caution anyone considering his services.

These guys did a great job - installed a four pad concrete patio in my back yard. They laid down plywood to prevent the equipment from damaging the lawn, and did an excellent job of cleaning up. The patio turned out really nice - good job and will recommend to others. Also, they performed the work on the week that was promised (approximately four weeks out) when I gave them the deposit - this was also appreciated!

I got three bids from contractors on Angies List and chose St Louis Concrete. The bids were very competitive but we wanted to get the work done quickly and chose them because they could start in a couple of weeks. They came out on time and the entire job took 2 days to complete. A few days later a hairline crack appeared in one of the slabs in the drive and on the steps area. I called Jim and he came out to look and take pictures and essentially told me concrete cracks. In a follow up email he advised me to call in the springand quot; after winter had taken its tolland quot;. In April I called to let him know the crack was much worse. He came out and agreed to replace the slab with the crack in it and caulk the area on the steps. I have not heard from him since. I have emailed him and called the office numerous times requesting he call me back. The first time I called the office I was told that my name was on the list and the work would be done in 3-4 weeks weather permitting. That was 8 weeks ago. I still haven't received a return call. I am disappointed my calls are being ignored. I would like for Jim to call me to set a firm date on doing the work he agreed to do to resolve the issue.

They were great with communication! We emailed back and forth with different options - he was very patient. I really liked this company - they were very professional. However, I found a company that bid a lower quote. I would recommend this company to others, though! They even gave me 3 seperate bids for 3 seperate options because it was the beginning of the process and I didn't know what I wanted to do.

Bidding process was well done by the owner Jim Aubuchon . Bid from this company was complete, accurate and on time. Pricing was about the middle of the pack. I have found, during the complete renovation of my house, that one of the biggest areas of improvement for most contractors is how information, conveyed to the bidder by the customer during the estimating process, is conveyed to the work crew and job site foreman. St. Louis Concrete is still small enough that Jim stopped by the house during the job to talk to the foreman about details of the work to be performed. Everyone seemed okay with me (the customer) being involved with the decision making so that we achieved the results I wanted. This is good because there were a couple of changes that needed to made once the work was underway. The driveway looks great and I have read on at least one other contractor's Angie's List ratings how they didn't come back and back-fill the areas where the forms came out of the ground. Well St. Louis concrete did. But you're going to have to plant your own grass seed. I would certainly recommend them.

They were great. He showed up when he said he was going to. He got the bid to us when he said he was going to. The prices were reasonable and they did a very good work. He stands out to me as one of the better companies. The price was comparable to all the other bids that we received.

Jim Aubuchon, the owner, provided a written estimate of all the work to be done and a detailed description of the project tasks, costs, etc. Dealing with Jim was a real pleasure and we couldn't be more pleased with the finished product. His crew was very courteous and professional and arrived with their trucks and equipment on the appointed dates/times. All of the work was completed in accordance with the project specifications and although this type of work leaves a lot of dust and debris, the crew did a great job cleaning up, After the pour, they brought dirt in to fill in all of the holes, etc. and followed up by power washing the new surfaces as well as the apron and sidewalk in front of our home. I highly recommend St. Louis Concrete and would not hesitate to use the company for other work in the future.

I have a 3 car garage that is approximately 30 years old and the floor was cracking severely. Large chunks of concrete were popping loose. Jim gave me a bid that was a bit higher than others but he said they could get it done much sooner than others were quoting. Jim said they could get to it in about 3 weeks and they did. The work went very smooth. The first day they removed the old concrete, and the second day they poured the new. They cleaned up the driveway and street with a power washer at the end of each day.

They did a great job. We had lots of concrete to pour starting with a back patio that runs the length of the house that connects to a poured stairway that accesses the back of the garage. They also poured a new long single lane driveway that widens into a 2 car parking pad in front of garage. I think it took about 3 days to do, but we could not use the driveway for 10 days after. We are very pleased with the work done! They also put in a drainage spout in the back yard and a canal and grate at the bottom of our driveway to keep water from pooling in front of our garage. It looks very nice. I recommend them highly!

Jim was a pleasure to work with in solving the tear-out and removal of quite a bit of concrete and getting the backyard graded properly for drainage. Jim did a great job in working with me to determine the best solution for my needs - we went through several estimating steps and I appreciated Jim's consultation along the way. The crew did a very good job in the tear-out and clean up and an excellent job in the pour of the garage floor, driveway and sidewalk. The original plan called for only pouring half of the garage floor, but as the work progressed, the crew chief called me to advise me that the new pour could not be matched-up to the origianl half of the existing floor, as it had deflected downward enough that there would be a tripping hazard. The half we had left was not cracked and looked to be in good shape, but the crew chief was right and we were able to put in a single smooth pour. The incremental cost was not planned for, but it was the right decision. I appreciated the heads-up call by the crew chief rather than just going ahead as directed. I would work with Jim and his crew in the future and and am very pleased with the results. After this work was completed, I had a landscaping firm complete the finish work on the backyard and after 6 months of checking drainage, Jim's crew got it right - the runoff is consistently flowing away from the home and the street presence of the home is great.

The project could not have turned out better. Jim responded quickly to the request for an estimate. He provided a very competitive, detailed bid for the job. He throughly answered all my questions regarding the job before it was started, provided a Certificate of Insurance, and provided a receipt for my deposit. Due to weather, he gave me an estimate as to when the job might start. It ended up he had an opening in his schedule slightly sooner than the original start estimate. The entire job was completed in one day (a Friday). The crew was punctual, friendly, and knowledgeable. They left the area as neat as possible when the left for the day. His crew returned to pick up the concrete forms on Monday-they also brought in dirt to completely fill in the areas around the new concrete. I will use St. Louis Concrete again in the future when I have the need

They came out and gave an estimate, Jim came and we liked him, I went on Angie List and found the reviews, and they seemed favorable. I asked for 3 references from him and they all gave him good reviews. We called them to come do the job and the day they came it looked like it may rain, but it had not started to rain when they first arrived. Tom, the foreman, said it was a chance that they take to go ahead with the job if it looks like rain, we did not advise them to pour or not to pour. They went ahead with the job and it started raining so they put thin plastic over the work, and now there are foot prints in the concrete where you can see that they walked on it, marks from the kneeboards that they didn't cover up and marks from the plastic. Two weeks after they poured it, we noticed it had cracked at the edge of the patio, leaving about a two foot crack. We placed two calls to his office, and we were told by his office staff that he would be out to check on this. After eight weeks of not hearing from him we sent him a registered letter, basically telling him that if we didn't hear from him we were going to file a negative complaint on Angie's List and the Better Business Bureau. He did respond to the letter right away, and came shortly after this. He looked at it and said "yeah, concrete cracks." We pretty much asked him what could be done about it and he said he would come back and at no additional charge to us he would seal the patio. We asked if that would cover the crack and prevent any future cracks in the concrete and he said no. We asked him if it would continue to crack and he said he didn't know. But, we asked him how to fix it and he pretty much said it depended on how much more money we wanted to spend. Then he said there was a product that had some color or tint to it that he could apply, which was approximately $2500. That is where it stands, my husband and I weren't happy but we let him go, we told him we had to wait until we got his estimate before making a decision. He sent us the email for the estimate, and we have not contacted him any further, he hasn't contacted us either. Their workmanship warranty states that they "guarantee the quality of their workmanship."

St Louis Concrete gave the 2nd lowest price out of seven different companies, the lowest price was by another company who had a poor BBB rating and no Angie’s list entry. After receiving the estimate, I posted the deposit check on the Thursday, this was cashed on the Friday, over the weekend I received an e-mail asking if they could start on Monday due to another job postponing and I had a new driveway by Tuesday. Amazing. The St Louis Concrete crew arrived and was working at 7am over two days. They could have done it in one day if the cement truck wasn’t delayed on the first delivery. This turned out to be a godsend, as the next day the team helped salvage some foot prints the neighbors dog had left overnight. At the end of the week, they removed the frames and delivered top soil to finish the job. All communications, by phone, e-mail or in person were responded to quickly and professionally.

They were excellent. I found them off of Angie's List. I had a challenging, unique concrete issue that they had a solution for that other concrete guys didn't know how to tackle. It was a unique thing and they did an excellent job. The guys were great and cleaned up. It looks great and we get a lot of compliments. I liked that they gave a discount to Angie's List members. I've recommended them to neighbors as well.

They are very punctual and they do great work.

Very professional. The owner of the company came out and did a bid for a new patio. He was very nice and did a great job of explaining everything to us. The only reason we didn't hire them was the price was a bit more than we wanted to spend.

They came out to give me a bid and really worked with me so they would do exactly what I wanted. He was on time and everything he said was fantastic. I felt comfortable with him because he had a wealth of knowledge that really put me at ease. The price was right about what I thought it would be. My wife was nine months pregnant at the time and we were really pushing to get this project done before the baby came, and he really went out of his way to do it. They even sent a congratulations card which I thought was nice.

I never received the estimate, despite calling his office on two occasions. Based on this lack of response, I would be leery of hiring his company to do a job.

They won't go 3 miles out of their way for work.

The work was rescheduled once because of the weather but everything was well communicated by the company in advance. The contract was was specific and detailed. I had few questions and the representative inspected the site before and after the work was completed to my satisfaction. The bid was higher than the others but I was satisfied with my choice. The thoroughness of the contract and prompt response was why I selected this company.

They came in really high compared to the other two estimates I got. It was probably about $2200 more than the other places I got. I really liked the owner and he came and did the estimate. He seemed to be very straight forward and came up with some of his own options, but I just did not like that they were more expensive than the others. He was very professional when he came out, fair in terms of what he told me and got back to me when he said he would. He came out early to give me the estimate.

He was very slow to respond to my request for an estimate, he did a drive-by estimate, and the estimate was not even for the work that I wanted done. I used a different company for the work and I wouldn't get another estimate from this company.

Consummate professional, excellent quality of work.

I called St Louis Concrete about the middle of July. I scheduled an estimate and met with the owner Jim. He was very nice and professional. Jim emailed me a quote by the end of the next day. I also recieved a few other estimates and his was right in line with the others. A few weeks passed and I received a call on a staurday asking if they could come on Monday morning. The crew arrived at 7:30 am and wasted no time getting started. They spent the first day removing and grading the area for the driveway as well as placing all the forms. They also built the foundation of the block wall. Since it was 100+ degrees that day they left by 3:00 pm. The next day they returned at 7:00 am and poured the concrete and finished the block wall. On early wednesday morning, they returned and removed the forms and filled the voids with dirt. The crew was very professional and did a wonderful job. Jim came at the end of the project to do an inspection and to drop off the other paperwork. I was very pleased with the job they did.