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R F Schraut Heating & Cooling

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

About us

R.F. Schraut Heating & Cooling is a family owned company that has been servicing the St. Louis Community and surrounding areas since 1982. We offer professional and reliable service. Our staff is knowledgeable certified, and considerate. R.F. Schraut Heating & Cooling is an authorized Carrier Dealer. Less than 5% of heating and cooling professionals in the country receive this distinction. When you use Schraut you can be assured that a certified installer or technician has passed a comprehensive set of core and specialty exams to ensure their technical competency. We specialize in professionally installing, servicing, and maintaining air conditioner, furnaces, humidifiers, hot water heaters, air cleaners, and duct cleaning services. We are available for all your heating and cooling needs!

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial replacement and repair of heating, air conditioning, duct cleaning, sheet metal fabrication, tankless water heaters, Air Purifiers, Geothermal & humidifiers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.946 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-46 of 46 reviews

Mark R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They put in zoning. They zoned our heating and cooling HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Luke L.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are always good.
Description of Work: They repaired the furnace. It had an issue where it wasn't draining properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David S.
01/2016
5.0
air duct cleaning, electrician, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: Great company. Made me feel good about total heat & AC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Nancy A.
06/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelly L.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
They're excellent.
Description of Work: We had our furnace cleaned.
Rating CategoryRating out of 5
Yes, I recommend this pro
$35

Nancy A.
03/2015
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Sara E.
03/2012
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Awesome
Description of Work: Ive had them clean ducts and have signed up for yearly maintenance.... Wouldn't ever use anyone else. Currently waiting for a bid.. Will absolutely use them for anything havoc related. Excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

SYLVIA F.
06/2011
1.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: A/c not cooling. Saw company listed on Angie's List with a coupon for 15% off for repairs. I contacted company and a representative came on 06/07/2011. He did a check of my air conditioner and determined there was a leak in the system and I needed a coil replaced to correct the problem. I was given a quote for the work and we agreed on a date to have the wok done. I then showed him the coupon I had printed from Angie's List and he said he wasn't sure I could use it but he would check and let me know. The next day I received a call stating I couldn't use the coupon because they did not consider the work I needed repair but they considered it installation. When I questioned him as to how fixing (repairing) a problem could not be reason to honor the coupon, he was adamant that I could not use the coupon. I then agreed to have them do the work as scheduled but mentioned that I would be giving a report to Angie's List about my concern about the coupon. I was then told that if I planned to mention the coupon in my report, they would not do the work for me and he then canceled my work order.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from R F Schraut Heating & Cooling
We responded very promptly to Member and sent our salesman over within hours of her call to get her cool as soon as possible. The coupon for our company is off of repairs made to the unit only. This is stated on the coupon. The coupon is not valid on installs or off the price of a service call. The salesman had quoted a price on installation therefore the coupon was not able to be used. We did apologize for this inconvenience and explained why it was not valid. The customer became very upset with us and did not understand why we would still not let her use the coupon. The customer had said she was going to be extremely unsatisfied with R.F. Schraut Heating & Cooling no matter the outcome of the situation. The customer was extremely upset and we were unable to come to an agreement to satisfy the customer. We have been doing business in the greater St. Louis area for 29 years and as you can see for all of our other reports we have very satisfied customers that have used us for years. This is a rare and unfortunate occurrence for our company. We strive to make our customers, new or current, happy in every situation possible.

Martha M.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We are on a maintenance contract with them. They come in twice a year to inspect our air conditioner and furnace. They have replaced both units. They are fine to work with. We have used them for 10 years. Whenever we need them they are there.
Rating CategoryRating out of 5
Yes, I recommend this pro

04/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent. I know they will be honest with me.
Description of Work: They maintain my heating and AC services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

REBECCA H.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was great. They guy who came out was very nice. He came out pretty quickly. My husband commented on how knowledgeable the guy was and he didn?t seem like he was trying to get us to buy anything that we didn?t need. We were impressed with his manner.
Description of Work: They did some work on our AC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara E.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
We love them. When I lived in my own condo, one time I couldn?t get my furnace to work. It was a simple fix and they didn't charge me. When our furnace went out the last time it was pretty chilly. They came out right away and have always been very professional.
Description of Work: They re lit the igniter on our furnace. For the last four or five years they have done twice annual service on our HVAC unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

MARY G.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent work. I wouldn't use anybody else. They are very nice people. They are very expertised. Nothing ever goes wrong and I never have problems that others do. I cannot say enough nice things. They are wonderful. They are more like friends.
Description of Work: They are my heating and air conditioning firm. I have used them for decades. They checked my HVAC twice a year. Several years ago they installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deb and Blake W.
10/2009
5.0
heating & air conditioning/hvac
  + -1 more
We have worked with Schrauts for 25+ years. They courteous and professional. I am certain that their checks each year have saved us thousands of dollars in repairs.
Description of Work: Annual check of A/C will have furnac checked in the Fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

JILL G.
07/2009
3.0
heating & air conditioning/hvac
  + -1 more
Satisfactory OVERALL EXPERIENCE. GENERAL MANAGER CAME OUT TO REVIEW THE WORK, THEIR TECHNICIAN USED ADVANCED EQUIPMENT TO FIND A CRACK IN MY HEAT EXCHANGER. PLEASED WITH THE EXPERIENCE SO FAR. But I have since found duct work was very dirty in spots upon further inspection a few months after the initial cleaning. Holes were made in the duct work by the company in the cleaning process. Several of the holes were not repaired or covered appropriately. Finally, the major technician who was supposed to be conducting the cleaning went to the hardware store for about 2.5 hours, leaving a very inexperienced technician to complete about 75% of the duct cleaning.
Description of Work: Air duct cleaning & furnace inspection.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0


MARY G.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
I have never had a problem with them. They are nice and friendly. I have a yearly contract with them. I have a very good experience with them.
Description of Work: I have been using them since 1984. They come over and check my heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Steven K.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
We were able to get an appointment within a week. The tech was friendly, knowledgeable and professional. They checked both the inside and outside units, cleaned them as necessary and told us the units are in good shape. They also told us about their annual package, so we can have them look at he furnace in the fall. The package is a good cost savings for the work performed.
Description of Work: We hired them to get our AC serviced for preventive maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

JANICE W.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
My electrician had recommended that I have the thermostat checked and suggested I call them. I was glad I did, they were very professional and the crew was friendly. They came out right away and quickly took care of the problem.
Description of Work: Schraut Heating and Cooling helped me with a problem in my downstairs heating unit. My house is about 3500 square feet. They upgraded the thermostat for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

RICHARD B.
09/2007
5.0
electrician, heating & air conditioning/hvac
  + 0 more
We used Schraut originally to replace our heating and air system a while back. We were having a problem with the air not cooling and blowing warm air so we called them out to look at it. As it turns out, they found we had an electrical problem and not and AC problem. While they were out, they did their check-up and cleaning. They came out the same day I called, do great work. I like that they don't try and over sell me on things I don't need.
Description of Work: We had them come out to do our bi-annual AC service which includes the cleaning and over all check-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARY G.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
Just fine. I have been a happy customer of R. F. Schraut since 1986. Ive always had a maintenance contract with them, and Ive never had a problem with my heating or cooling system. The Schrauts are like family friends, and Jim, who always does the work at my house, is not only outstanding for his expertise, but his professional and friendly personality. The maintenance is top notch, and the cost is fair. I wouldnt consider any other company. They make me feel very secure. I said "0" cost because I have a maintenance contract.
Description of Work: The representative inspected my air conditioning system, checked all the parts. They washed out the condenser; prepared it for summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

11139 S Towne Sq Ste E, Saint Louis, MO 63123

www.rfschraut.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Electrical,
Furniture Refinishing and Repair,
Metal Fabrication & Restoration

FAQ

R F Schraut Heating & Cooling is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

R F Schraut Heating & Cooling accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, R F Schraut Heating & Cooling offers free project estimates.
No, R F Schraut Heating & Cooling does not offer eco-friendly accreditations.
No, R F Schraut Heating & Cooling does not offer a senior discount.
Yes, R F Schraut Heating & Cooling offers emergency services.
Yes, R F Schraut Heating & Cooling offers warranties.
R F Schraut Heating & Cooling offers the following services: Residential & commercial replacement and repair of heating, air conditioning, duct cleaning, sheet metal fabrication, tankless water heaters, Air Purifiers, Geothermal & humidifiers.

Contact information

11139 S Towne Sq Ste E, Saint Louis, MO 63123

www.rfschraut.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed