R F Schraut Heating & Cooling

They are always prompt, professional, courteous, as well as knowledgeable. The workers are excellent. They diagnosed the problem quickly and repaired it quickly, and were courteous while doing so.

We've consistently been impressed with the way Schraut does business across the board. From getting someone out there immediately on a Monday night when a part in our furnace broke, to the friendliness and courtesy of their staff in our home, to their ability to solve the problem quickly, we're always so impressed. I very rarely write reviews online, but since the experience with Schraut is not one you get from many services companies these days, I felt inclined to do so. HIGHLY recommended.

They have been excellent. The owner met with me and gave me clear expectations as to what the cost would be. He gave me his expertise in terms of what he would recommend for my home. I agreed with all of his recommendations, and have been very pleased with the results. The workers were great and prompt. They left the area clean. They were thorough in their work. I have had no problems with it for the six years since the installation.

They are friendly and clean. They always make sure they wear booties to not track in dirt.

They call and set up a service time. They are really good and do a good job about checking everything. They also changed my filter.

All went as planned. Very happy with professionalism , install and explanation of operation.

Air Condition started making a horrible sound. They sent out a service man the same day I called them. He said the compressor was bad. Brain came out the next morning to talk about options for replacing it and gave us an estimate for the work. He had a crew out the next day to replace the unit. While installing the air conditioner coil above the furnace they noticed the heat exchanger of the furnace had cracks in it. Decided to relace the 19 year old furnace too. They were able to get a furnace out to the house and replace it the same day they replaced the air conditioner. This all took place during some of the hottest days of summer. Their installers did an excellant job and were easy to work with.

A/C cleaning of two units was performed in spring. The technician was professional and friendly. Services were explained and readings of efficiency were provided. Expecting same professional service for my two furnaces in the fall.

The appointment was convienient, prompt and the quotation was generated on site at the time of the visit. However, the quoted price was among the highest of several other vendors. We went with a program sponsored by Costco

Repaired problem. It was a minor issue and they handled it professionally.

Punctual courteous and fair. I have been very satisfied. I think this is the fourth time I have used their services.

They provide personal service. We were really pleased with them.

sorry this feedback took so long! Our air conditioner just suddenly went out on us in the spring. We had to replace it, but did not need to replace the furnace. However, our furnace was so old, it was just best to do it all at once. They were prompt and quick. They left everything clean and showed us how to use the new thermostat. They also explained how all the rebates worked. I really enjoyed how down to earth our salesman was. He was very professional but low pressure and honest about the brands Schraut represents. He did not try to oversell anything and it appears that the service men liked working for Schraut. This is a local business who takes care of their employees, you can tell. Our furnace and cooling bills have been lower and the whole system they installed is so much quieter. It's nice. I would use them again!

I called Schraut's emergency line at 4:50AM on the 12th and Brian Schraut returned my call by 5:00AM and scheduled the service for 9:00AM. The technician arrived on time and after disassembling the blower determined the variable speed motor and it's controlling circuitry failed. He explained my options and associated costs and I decided to replace the variable speed motor with another one. Let me tell you that these motors aren't cheap but that is no fault of R F Schraut. Once the technician had the replacement motor in hand he quickly re-assembled the blower and restored the air conditioning. While he was here he also checked the air conditioner itself to validate it was functioning properly. My family and I are grateful to R F Schraut for responding so quickly.

They were fine. I have been using them for 5 or 6 years. They have been super to deal with.

As someone who knows very little about mechanical things,I was confident that it would be done correctly and would work properly.

We have used schrout heating & cooling for over twenty five years. They are very reliable always courteous & friendly very professional.

They are a family based business and they are very honest and courteous.

Overall, we were extremely pleased with the speed and accuracy of the repair, along with not having to sleep in a hot humid upper level on a very hot St Louis night! Jim from Schraut's was courteous, friendly, knowledgeable, and professional. Only drawback was the emergency call/overtime fee, our only suggestion for improvement would be adding a small discount on this type of emergency repair for those participating in Schraut's annual maintenance program, which we do.

It was fine. They were on time and they fixed it.

They always do a wonderful job. They showed up the same day for the thermostat. They are very consciences. They are very good. That is why we keep using them.

The work was OK. They put a filter on and I don't think they put the right face on the filter. They said this will do. We asked about it. We put a piece of wood in front of it to keep it from falling. They are coming to do a cleaning. They came and got it in in one day when they put in the furnace and air conditioner.

They were fabulous. I really liked them. They worked with us on a price. They went a little further and tried to help us get a better term for our financing. They were quick and efficient.

It was very good. A coupe of times we had had them come when we have been without heat and they were out right away. They moved us up to the top of the list when they found out we were completely without heat.

It was very satisfactory. They try to please. They are a small outfit. When you call and ask any questions they try and answer. It is personal service. The workers were here on time. The owner was here when he said for the bid. I would recommend them to friends or relatives.