Precise IT

It went very well

See above

All went very well.

Great! We are going to continue to use his services.

It went very well. Pete was able to help me resolve the problem remotely (he didn't even need to come to my office) and the issues were resolved in a matter of hours. The remote assist feature is a nice feature as this saves time and money. I can't say enough about the quality of the work. I have great confidence in the work he performs and he is a trustworthy, honest individual.

When I sent Pete an email requesting help because my laptop USB ports stop connecting, I had a response from him within hours. I then contacted him by phone to make sure that he understood the issue. He diagnosed the problem and gave me options to have it fixed, recommending that I buy a USB slot card, instead of paying hundreds of dollars to repair it. I followed his recommendation and now the computer works perfectly. I am so impressed with his fast response to my request for help and above all with his honesty, not to mention his willingness to give me the right information and recommendation without even looking at the computer (and charge me for it). Pete is also very courteous and easy to talk to, answering all my questions without making me feel ashamed of my limited knowledge about computers. I strongly recommend him and I will definitely use him again for any problems with computers.

In the end, he was unable to repair the issue and had to wipe the hard drive and reinstall everything in order to restore my machine. However, he tried very hard to resolve the issue before proceeding to wipe the drive (with my permission). So an A+ for effort and a B+ for achievement! Pete is terrific, highly recommended.

Peter was very easy to work with and did a great job for a very reasonable price. If you have any type of computer issues that need to be resolved, I would highly recommend Peter. I plan on using him in the future if I have any other issues on my new computer or my old one.

After a scan of my computer by my internet provider, the computer developed the "blue screen of death". I could not even get the DVD drives to work to save my data. After dealing with the software and internet companies, paid on line advice and on line programs, I broke down and phoned Pete. He explained over the phone that the problem could not be "fixed", the hard drive would need to be wiped out, reformatted, and the operating system reinstalled. I could not afford all of the above, so Pete offered to retrieve my data and write it to DVDs. I went this route since I have formatted a hard drive and reinstalled programs in the past. Pete had me bring the CPU to him right away with a commitment to have the work done by the end of the day or the next day. Due to my circumstances, I couldn't pick up the CPU until the third day. Pete phoned me every day with an update or to make arrangements to pick up the CPU. Pete seemed to have a good command of the I.T. field and he was well mannered and a pleasure to deal with. Should they ever need it, I have passed his cards out to family and friends. Do business with Pete again? Absolutely and without hesitation! Pete went above and beyond my expectations.

We found Pete on Angie's List. Best thing we ever did! We took too long to write our report... He came to our home based business and worked on two laptops. One was just old and he cleaned it up so it would run faster. The newer laptop was fried. But he advised us what to buy and where. Then he came back and made it all work. We have called on him ever since. Sometimes he needs to come out to our business and sometimes he can do the work remotely. It all works, because we are able to keep business moving. His price is right on, but it is his reliability and professionalism that keep us coming back! Keep up the good work Pete!

Pete picked up the laptop on a Tuesday and had it all ready to go Wednesday morning. He called me and went over the things he found and things he did in detail. I opted to pick the laptop up to save a day and when I arrived Pete went over everything again on the laptop. The laptop never ran as well. I am very pleased.

My husband (and business partner) and I had just returned from our honemoon and found that our company computer wouldn't power up. We couldn't run our business without the vital information stored on that computer. We e-mailed Pete on a Sunday night and were responded to within the hour. The computer was dropped off Monday morning and the issue resolved by Monday evening. Pete diagnosed the problem, obtained all the information we needed and put what he could fit on our smaller external hard drive. He kept in touch the entire day to let us know when he would be ready to return the external drive and original hard drive. We were amazed at his speed and ability to explain what the issue was to two computer illiterate people.

Pete was great!! He got our new computer up and running after our old computer crashed. Don't look any further. Call Pete; he's wicked smart!

Peter was great. He worked quickly and efficiently- charged me slightly less than he was owed... I would recommend him highly and would call him again with no hesitation.

Pete was responsive, knowledgeable, and pleasant to work with. He sent me the program I needed and then helped with the data retrieval by remotely connecting to my computer. He worked on the basis of trust; I paid (with PayPal) only after he finished the work. Pete also tried to help me with another problem but couldn't find a satisfactory resolution. He didn't charge me for the time spent researching since he wasn't able to do any work on the actual problem.

Pete is busy, but once he found time for the project, he completed it rapidly and completely. Pete succeeded where Microsoft tech support and others services had failed.

Pete diagnosed the problem as a fried monitor, not surprising because my computer is over five years old. In the meantime, though, Pete opened the box and checked its inner workings and got rid of some serious dust, especially on my graphics card. He was very knowledgeable, professional, and explained what he was doing as he did it.

Pete was very knowledgeable and efficient. For example, in addition to networking our computers as requested, he also figured out how to hard wire an older computer into the network, which was extremely beneficial. Pete went with the flow. He was very easy to have around and had no problem with our making two Staples runs while he was there as the networking project evolved. He really knew what he was doing and had the network up and running in short order. It's continuing to run beautifully. Working with Pete was very convenient. I called him on a Friday and he was able to come to our house the next day. The Saturday visit was a plus as my husband and I both work. Pete is a true professional. It was a pleasure to deal with such a well mannered and competent contractor.

I was extremely pleased with Pete's promptness in answering my email, giving me an estimate and general helpfulness. He responded quickly when notified that my laptop had been delivered and installed it right away, even at a busy holiday time. He did everything as promised and more. I would not hesitate to have him again and to recommend him to anyone. His estimate was right on. Not only was he knowledgable but courteous as well.

Working with Pete Slonka was fantastic. He worked on multiple computers at one time and was very friendly and easy to work with. He got things functioning in our office that we have had others look at before. Our small office is technically functioning better than it was when all of the equipment was new. He was also very quick to respond. We will use him again for all of our computer needs.

We urgently needed to get a document from the frozen laptop and Pete accommodated us on short notice on a Saturday evening (we went to his place). He tried a few different fixes and got the laptop running. He set up a program to make file backup easier, backed up our files to an external drive, and recommended a few other maintenance tips. He also installed Win XP Service Pak2. This took a long time to run and then it failed and had to be re-installed. We took it home and ran the install ourselves because it takes 2 hrs and we didn't want to stay at his place and wait or leave the laptop with someone we just met (lot of private info). He checked it the next day and ensured it installed ok. But he was fair about pricing--didn't charge us for the extra time/visit though he had initially quoted a price based on estimated time. He was very pleasant throughout and I would definitely go back to him if any other PC problems arise.

Did excellent job of resolving issues. Extremely satisfied. Will definitely use again.

Though my computer still has problems, I got a better understanding of the situation and learned about some options. It is an old computer and Pete warned me that it might not be able to function perfectly because once you tinker too much with an old computer other problems pop up. That seems reasonable to me and I am going to buy a new computer.

Pete is knowledgeable and a delight to work with. I can't recommend him highly enough. He picked up my desktop and did most of the work at his office so I would not have to pay for time he'd have to spend waiting for things to load if working at my home. When he returned my desktop, he spent two hours setting up my home network for sharing, explaining exactly what he was doing at each step. He gave me instructions on how to make the printer accessible from my son's laptop without interfering with settings necessary to make his laptop work on his school's network. I especially appreciated Pete's "holistic" approach. He not only solved the start up problem, he also checked the health of my entire system. Someone else I called said my problem was probably hardware related and would continue to happen until I replaced my computer, and set me up with freeware to take care of system backups and virus protection.

Pete was great. He's friendly, polite, and clearly knows his way around a PC. I know a good deal about computers, enough to replace memory, hard drives, and the like, but I never would have caught this problem. He was excellent.