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Precise IT

Computer Repair, Computer Sales, Computer Training

About us

Complete IT/PC/Network support for your small/medium sized business.

Business highlights

26 years of trusted experience

Services we offer

Networking,(Wifi and Ethernet) backups, server support, encryption, cloud based support, smartphones, troubleshooting, security audits, Exchange, Office 365, Google Apps and MUCH MORE!

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.077 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 77 reviews

brian P.
07/2015
5.0
computer repair
  + -1 more
We have been using Pete and his support team at our mid sized company for over 3 years now. He's responsive, personable, friendly, listens to our needs, but most of all knows technology like no one else. He setup our office IT, server, network, backups, copier, WiFi, smartphones etc from ground up and problems are rare. When they occur he usually fixes things remotely, if not, is prompt to make an office visit to address the issue. I really don't want to leave this review because we don't want him to get "too busy" but he deserves it.
Description of Work: - Network Maintenance - Data protection measures - Hardware updates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,999

Deborah G.
10/2014
5.0
computer repair
  + -1 more
Pete is absolutely wonderful! He is pleasant to work with and went out of the way doing research and making sure that we purchased the correct systems for our unique and challenging set up. Not only did he come to the office over multiple weeks and made sure that everything was set up and working correctly, he made sure I was informed every step of the way and had a true understanding of what the set up was and how to troubleshoot it. Pete is now our "go-to" guy for any technical issue we come across we are more than happy with the quality of his work.
Description of Work: Pete came into our office building and did a complete overhaul on our wireless network, back-up system, antivirus systems, for over 35 individual computers. He also troubleshooted printer problems and other technical issues that arose while he was in the office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

DARREN H.
10/2014
5.0
computer repair
  + -1 more
Pete is always responsive. Excellent value for what we get. Many times he's worked late into the night to get the job done on time and when it was convenient for us.
Description of Work: We use Pete frequently at our small business to help with server maintenance. He handles all kinds of issues with hardware, software, email.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mike W.
10/2014
5.0
computer repair
  + -1 more
Pete was awesome. As you can imagine, our network and storage are vitally important and he was able to come in and clearly explain the issues, suggest options to fix and perform the work in a highly professional and efficient manner. I cannot say enough good things about Pete and Pro PC. I will absolutely use him again and in fact plan to use his services for some computer issues at home.
Description of Work: Pete came into our small business and helped to completely organize and revamp out network and fix some backup and storage issues with our server.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Karen B.
07/2014
5.0
computer repair
  + -1 more
Cleaned up my malware ridden PC...hunting down even the most tenacious items. Took about 90 minutes. All problems...popups, slow start, sluggish response, all things plaguing my 3-year old HP have been alleviated. And...a plus...a really nice guy and not a hint of patronizing behavior. I feel as though I got very lucky!
Description of Work: PC clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John G.
06/2014
5.0
computer repair
  + -1 more
Outstanding service and very reasonable price. Pete was very thorough and made sure everything was working optimally before he left. Results have been nothing short of fantastic. Very highly recommended!
Description of Work: Helped with home wifi network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Robin D.
05/2014
5.0
computer repair
  + -1 more
Pete was excellent. He responded to my inquiry quickly and was able to come to my home within a few days of my request. He successfully and efficiently addressed all of my concerns and made a number of other recommendations regarding my network and set up. He was really really pleasant and very knowledgeable. In the past, I've dealt with "pc gurus" who spoke their own language and turned what I thought should be simple into something overly complicated. It was a real pleasure to have someone come in and fix the issues so that ease of use is better rather than more convoluted!
Description of Work: Moved data from older machine to new Windows 8.1 machine; removed bloatware; made 8.1 more user friendly (desktop based), and helped clean up errors tied to pst and other Office weirdness. Also fixed printer errors that were happening with another Windows machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

KIM M.
11/2013
5.0
computer repair
  + -1 more
Pete was great! He came in to our office with what was expected to be a small job. To set up a new computer in our small office and address some existing printer trouble. When he arrived he quickly discovered that one of our main issues was that our network was wired completely wrong and a real mess. He was successful in troubleshooting our issues and was very knowledgeable and thorough. We would recommend him to other businesses.
Description of Work: ordered new computer for small business, set up new computer, rewired/labled network cables and ports, network printer setup, troubleshooting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

HELEN B.
08/2013
5.0
computer repair
  + -1 more
It went very well - this is the second time we've used this provider because we were so happy with the service on another unrelated repair. A replacement keyboard was ordered from the manufacturer and installed. However that keyboard also didn't work. The service provider noticed that the failure of the second keyboard caused different problems than the original problem that brought the laptop in to begin with. The service provider notified us that the second keyboard appeared to have failed, and that he had contacted the manufacturer [Dell] and argued with them so that they would provide a 3rd keyboard. The 3rd keyboard arrived 5 days later, was installed and worked like a charm. The service provider kept to his original estimate for the job - which included labor and parts, even though he had incurred much more time than he originally envisioned because of the need to contact the manufacturer and do the installation twice. Very happy with the provider.
Description of Work: The keyboard broke on my laptop. It was repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Norbert S.
07/2013
5.0
computer repair
  + -1 more
I am now able to stream video to my TV using my Roku 2 box. The stronger signal provides a much more enjoyable experience with excellent audio and video, including HD, without any jerkiness or annoying interruptions. My Kindle Fire tablet connects to my WiFi more easily, allowing me to enjoy that device anywhere in my home.
Description of Work: Pete evaluated the WiFi network in my home. I was having a problem with a weak signal in the farthest rooms from my router. He installed a stronger router, updated the software drivers on all connected devices, repositioned the new router and extender to maximize signal strength, checked that all my wireless devices were then working well all over the house. He also gave me many good ideas that were very valuable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Brian M.
05/2013
5.0
computer repair
  + -1 more
See abaove. Work was prompt and effective. Will defintitely use this service again for any computer service needs.
Description of Work: Have used this service in the past with very good results. This time we asked Pete to connect remotely to an older pc we have that was running out of disk space. He responded promptly as usual and was able to clean out some used programs, resulting in the pc's running better. Pete also advised us about the need to update our equipment and said that he would be available to provide advice as to best options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MITESH S.
05/2013
5.0
computer repair
  + -1 more
Pete was awesome. Felt very comfortable with him and he was incredibly knowledgeable about all things networking. I was debating doing it myself but in the end I'm so glad I went with Pete. He was precise and competed the job without incident. If I ever have an issue with a computer or anything electronic for that matter I wouldn't hesitate to call Pete again!
Description of Work: Home Networking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

GARRETT R.
04/2013
3.0
computer repair
  + -1 more
Some of the problems that he fixed, it seemed like they occurred again. Its been awhile so i can't remember details. But i spent enough money that i felt i should have no more problems after his work was complete
Description of Work: Clean up computer, Fix problems

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$700

Response from Precise IT
Thank you for the feedback. I strive to do a great job for my clients and make sure they are happy. In this case the Angie's List member did call back and I did remote in - at NO CHARGE - to make sure her Symantec software was working as should. I never charge for rework or charge more for after a job is done, unless additional work is requested. Therefore, I do feel this "C" rating is unfair, but it is what it is :-) Thank you. Pete proPCservice.com

Mark F.
04/2013
5.0
computer repair
  + -1 more
Went extremely well. See explanation above.
Description of Work: Pete Slonka has been my computer "doctor" for over six years. He is very knowledgeable about almost any computer issue, he's accessible, he always resolves my computer problems/glitches in a timely manner, and he's reasonably priced. I typically have at least one problem a year that needs to be addressed - either a virus or an upgrade - and Pete always takes care of me and gets the job done and done well. One huge benefit, he can do a lot of the work remotely so you don't always need to have him come to you or bring your computer to him. As a small business owner and somebody often on the road this is a huge plus. I recently had Pete help me out by purchasing a refurbished laptop for me and migrating my data from a pc to a laptop and I can't say enough about how smooth the process was, how happy I have been with my laptop and the data migration, and what a pleasure it was to work with Pete. If you are looking for proven, reliable and fairly priced computer repair related assistance Pro PC Service/Pete Slonka is in my opinion the place to go.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Beata P.
10/2012
5.0
computer repair
  + -1 more
Pete responded quickly to my email inquiry and suggested how I might try to repair the computer myself. I couldn't fix it, so Pete came the next day. He diagnosed the problem and fixed my computer. He's fabulous - I can't speak more highly about the experience.
Description of Work: Pete diagnosed my computer problem and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

hans B.
09/2012
5.0
computer repair
  + -1 more
Our experience with them went very well.
Description of Work: Pro PC Service helped get our computer running again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LARRY M.
08/2012
5.0
computer repair
  + -1 more
Pete has been more effective than I had hoped for. His pricing is extremely reasonable - at one point I tried to spend more and he wouldn't let me! I don't easily trust people and Pete has repeatedly proven to deserve my trust. His service has exceeded my expectations with every interaction. He's a 'find' and a 'keeper.'
Description of Work: I recommend Pete Slonka without reservation for computer and laptop service. Pete has correctly diagnosed problems, consistently given me correct advice, fixed every problem and acted on my behalf with vendors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MICHAEL F.
07/2012
5.0
computer repair
  + -1 more
I asked Pete to recover some data from my PC which would no longer boot. I brought the PC to Pro PC Service, and Pete took a look at it right away. He determined what he would need to do to solve the problem and recovered the data by the next business day, sending me a link where I could download it conveniently. Pete was very prompt and knowledgeable. He took the time to understand exactly what I did, and didn't, need. His work was of great quality and was a great value. I am very likely to use him again soon and would certainly recommend him to others.
Description of Work: Pro PC Services recovered some data from a PC which would no longer boot up. They made this data available to me through an online service, saving me the trouble of returning to pick anything up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

RICHARD S.
06/2012
5.0
computer repair
  + -1 more
Pete answered many questions and offered advice as appropriate. He spent 4 hours in our house initially and helped me remotely with followup later. He's comfortable to work with and knowledgeable. He saved us from what could have been a very trying process (how would we have known the correct wireless settings for our antiquated cable box?). I recommend him highly, and I would call him again without question.
Description of Work: We bought two new laptops and a wireless router to replace one seven-year old PC with a hardwired connection. Pete set up our wireless, moved the files onto their appropriate laptops (my husband and I are no longer sharing), installed software, customized, arranged things so our old printer and MP3 players work, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Lisa L.
04/2012
5.0
computer repair
  + -1 more
Pete was fantastic and we are really pleased. From the first call, he was helpful and walked us through the steps to try in a clear, easy to follow manner. He tried fixing the problem remotely and when it became apparent that the computer needed personal attention, he was able to help immediately. The emails he sent kept us up to date on his progress. He did a lot of work and it was done by the next day. It turned out that the computer needed some major help. When booted up, it had a blue screen and crashed. It took almost 10 minutes to boot up. There were many viruses, malware and my son was getting bogus charges on his debit card, probably from a downloaded virus. We told Pete about all these problems and my son was worried he would lose the music and files he valued. Pete worked miracles and saved all the data. He put in virus and malware protection. He upgraded from Vista to Windows 7. The computer is working fast and perfectly now! Everything that wasn't supposed to be there is gone. Couldn't be more pleased!
Description of Work: My son's computer was infected with multiple viruses, malware and who knows what. I called Pete and we realized he would have to work on it in person. He let me bring it over immediately (I was off work for the morning). He analyzed the problem, began working on it and kept us up to date by email as he worked. He cleaned the computer, installed malware protection and upgraded to Windows 7. It was done by the next morning, and even better, not one piece of data was lost! Pete's work was fast and far exceeded my expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Larry B.
02/2012
5.0
computer repair
  + -1 more
Pete responded promptly to my call- explained what was likely to happen, and we arranged a time for me to drop off the computer. He told me he would not work on the problem until that night. He called the following afternoon to say that the virus was not as bad as he expected it might have been. He installed a new virus protection program, and had removed the virus. No files were lost. I had the computer back within 48 hours. I'd definitely use him again (although hope I don't need to).
Description of Work: Pete removed a virus that had infectedy net book computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Henry J.
01/2012
5.0
computer repair
  + -1 more
Good job. Patient and professional.
Description of Work: Installed new computer desktop, transferred data from laptop and rearranged work area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

DARREN H.
01/2012
5.0
computer repair
  + -1 more
Excellent... We've been using him for a couple of years on going since I found him here.
Description of Work: I found Pete here on Angies List. We are a medium sized company without our own IT department. We have a server with PC, laptops, slim clients, iPads... you name it. Pete is excellent to work with. He really cares about us and has come up with some great solutions. He's been able to come in late when needed to get the job done. I would recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer B.
01/2012
5.0
computer repair
  + -1 more
Pete was very professional, knowledgeable, and efficient getting the job done. He was a real pleasure to work with and I would definitely use him again. We needed to improve a number of things related to our home wireless and wired network including areas of poor reception in the house and he solved all our problems for this. Also he cleaned up a 2 year old Dell desktop and a 6 year old Sony Laptop that I thought I was going to have to replace. He made it work practically like new, so that it now works very fast and I won't have to buy a new laptop. All this and he is also a very friendly and pleasant guy to be around - he was in our house working for over 4 hours.
Description of Work: Updated home wireless network and improved in house reception, updated and cleaned up a Dell desktop and Sony laptop. Worked on home ethernet network to liven up a number of dead jacks to make it functional. Update firmware on Apple Airport as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

William O.
01/2012
5.0
computer repair
  + -1 more
Pete is the best; just go with this guy. Super-fast, really friendly, and on-the-mark effective. I was amazed at how much he did in so short a time.
Description of Work: In-home computer set-up, network creation, wireless set-up, and the like

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

624 Cornelia Avenue, Saint Louis, MO 63119

http://www.preciseIT.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

Precise IT is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Precise IT accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Precise IT offers free project estimates.
Yes, Precise IT offers eco-friendly accreditations.
No, Precise IT does not offer a senior discount.
No, Precise IT does not offer emergency services.
Yes, Precise IT offers warranties.
Precise IT offers the following services: Networking,(Wifi and Ethernet) backups, server support, encryption, cloud based support, smartphones, troubleshooting, security audits, Exchange, Office 365, Google Apps and MUCH MORE!
Ask for details.

Contact information

624 Cornelia Avenue, Saint Louis, MO 63119

http://www.preciseIT.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM