Mosby Building Arts Ltd

Went very well. They are well organized and professinoal; started on schedule and stayed on the job until finished and they finished sooner than expected.

Went extremely well. We were told it would take 2 weeks & because of rain, still only took 2 1/2 weeks. We had previously replaced this ceiling twice before, but mold came back! We feel it is gone for good now & we have 10 yr. guarantee.

workers were efficient and polite. When they finished everything was clean and work was beautifully done. Salesman check on work and made sure I was happy.

The person who came to give estimate in the house for adding garage he said $55000.00, for adding Master suite with bathroom and walking closet $100,000.00 and to add a atrium with stairs was $125,000.00. The price was insane. I would rather rebuild then to use them. I would never use them. They have B rating. I would never go for them.

Great! Rich Layton came out after us seeing him at the home show and we called for an appt. He listened to what we wanted to accomplish. Since this was a major remodel of our home and included many areas he worked with us to get the final bid accepted within our time frame. After several changes work started and all of the workers were wonderful. Project took 6 weeks which is what they said. Project managers are hands on. Every one arrived on time and left the same time daily, so you knew what to expect. They cleaned up every night after themselves as much as possible. John Ono was our project manager and kept all on target, Luciano is a wonderful talented painter and Oleg was the paint project manager that helped me pick out paint colors- that everyone loves when they come over. Mark did excellent carpentry and was here probably every day. There were hiccups along the way which were quickly dealt with. Not the least expensive out there, but definetly quality workmanship and professionalism! If I knew how to get the pictures off my phone I would include them here- but I am challanged!

The rep came for the first visit and discussed the project. We detailed 4 rooms, hobby/mud room with deep sink, family room with fireplace and wet bar, bed room and bath. He took detailed notes and several photos. His preliminary estimate was exorbitant. We requested he send examples of design docs that would be provided and suggestions to cut costs. He never sent them. We said we would call following our vacation. When we did call, a second appt was scheduled. That appt was canceled at the last minute, reset for a week later. The rep was more than 1.5 hours late. He presented a quote that included unneeded work and didn't include required utilities and details discussed. The price was 10K more than his original estimate despite being way over our budget and did not suggest economies. The work description was scant, hardly suitable as a scope of work for the contract attached. It was clear he was unprepared and didn't want our business.

On time, cleaned up after themselves. If we disliked a color or how it looked, they redid it to our satisfaction without charging extra.

Initial projects were good. Window replacement and such were explained and completed. Left the house clean. After initial projects, despite the pricing, I hired again because of good service. The last two services less positive. After getting an estimate on repairing basement damage, then painting and carpeting an area, I decided just on the repair--and had the original person who finished the basement come in and make a bid for painting, carpeting and adding cabinetry for entire basement. This bid for the entire basement was only about $1000.00 more than what Mosby wanted for a small segment of the basement. After I decided that Mosby would only complete part of the work--the service dropped precipitously. They did not call to schedule the steps in the project; to get anything accomplished, I had to call. Additionally, the charge for the repair work ended up being much more than anticipated based on the original bid for all of the work. I had similar problems last summer concerning tiling in bathroom--I felt as if they were attempting to sell me rather expensive work that was not needed. The communication and service has been poor. The workers generally do a great job and generally leave the house clean--but for the price--the service should be better.

Very well. Problem with cabinet completion and delivery delays. Problems dealt with punctually and completely.

Very positive experience. Started with Mr. Mosby spending 3 hours with us on two visits (6 hrs total) to understand requirements and to design changes to the bathroom and kitchen for handicap access. Brought expert design capability to solve access problems. Remodel design included roll-in shower replacing fiberglass shower with 6" step; sink and vanity allowing roll under; kitchen cabinets with roll-under stove top and wall oven at convenient height. Even thought of 9" kick space on cabinets allowing wheel chair to get closer to cabinet tops. Project manager, John Yocco, visited with cabinet contractor to ensure measurements were correct and cabinet color and counter top color matched current kitchen cabinets. Waited about a month for the cabinets, vanity, and shower components to be manufactured. Installation crew was exceptional. Mark Dees was crew chief. They solved a variety of plumbing and electrical issues to complete an excellent installation. Shower was completed with "Onyx" walls and floor. One-piece sink and vanity top was also Onyx. This is an outstanding product in terms of appearance and performance. They ensured the bathroom cabinet installation was exactly level and sound. Vanity top was mounted flush to walls and expertly caulked. Mark worked extensively with handicapped person to ensure grab bars, shower control, and shower head were all in the correct place to ease access and ensure safety. Super service in this area. Kitchen base cabinet and appliance installation was also outstanding. Team moved electrical outlets (220 and 110) to accommodate the cooktop and wall oven. They installed custom made cabinet for wall oven and base cabinets. Again absolutely level and soundly attached to walls. Wall oven installation was quite challenging because cabinet maker had not fully complied with previously provided specifications. Installation team modified the cabinet on-site so the cabinet didn't have to be rebuilt, which would have incurred weeks of delay. Cabinet top contractor measured the newly installed base cabinets and cook top. After three weeks delay, the new cabinet top arrived. (To allow us to use the kitchen while waiting for the cabinet top, the Mosby team installed a temporary plywood cabinet top to hold the cooktop.) The Mosby installation team again expertly installed the cabinet top and cook top with precision. In addition to remodeling the bath and kitchen, Mosby repaired a twisted stud in the corner of the bathroom. The sheetrock in this corner had warped and moved causing and unsightly wrinkle in the corner finish. The team removed about half a sheet of sheet rock over the tub and found the problem with the stud, which they corrected. They inserted a new piece of sheetrock and taped and mudded the repair. Finally they had a Mosby painter come in and apply the correct wall finish to match the rest of the bathroom. After I painted the wall you cannot tell where the repair was made and the corner appears square and straight as it should. Mosby team took special care to make sure the floors and furnishings were not damaged. Each day they put drop cloths down from the doors to the work areas. They covered furnishings with plastic drops to make sure dust didn't cover them. At the end of each day's work, the team cleaned up all dirt, dust, scraps and tools in the work area. They removed drops and then even vacuumed the rugs and floors. Anytime they worked on hardwood floors they put down large sheets of cardboard to protect the wood. They took out the existing vanity, top, and shower and disposed of them. They removed all scraps, packaging, and trash. Every Mosby employee we met was professional, knowledgeable, and personable. They went out of their way to be pleasant, even befriending our dog. They never hesitated to ask questions about how we would like things done and ensured we concurred with all installation decisions, such as the height of the shower curtain bar and exact placement of cook top. Mosby's quality management process included regular contact with a customer service quality representative. She also was professional and encouraged input from the customer on Mosby's work. We have worked with other building and remodeling contractors in the past and had much less positive experiences. Mosby provided top quality products and work with minimum hassle to the customer. They showed up for work when they said they would, completed the job professionally. The project was on time, on quality, and on budget.

They arrived promptly and removed their shoes before leaving the foyer area. The kitchen was examined thoroughly and products, materials and utilization of space was discussed.

We would rate them highly as they have done substantial remodeling of our home and so we will always use them. We just think they are the best.

They were very nice and professional, but their prices were out of our range.

We didn't go with them, because the person we went with gave us references that we knew. There was nothing particularly wrong with Mosby, they were fine. When they were estimating the time frame for the job, they were a little slower than I would like.

very thorough and professional. upfront fee charged for bid which would apply towards repair. They were the only contractor that charged for this. i have no doubt that repair would have done right, but cost was triple or more of other bids. Would have liked to used Mosby for job but was out of my price range. Had a bid to replace the entire deck with new for about 1/3 the cost of what I was bid to REPAIR the deck.

It cost us over a thousand dollars for them to give us an estimate and design drawings for a front elevation upgrade of our house. The price to preform the upgrade was $90,00 and we thought this was way to much money for the work and material they had described in their contract.

We had water leaking in the basement from the windows in the back of our house. They felt to correct this, we should replace the windows and siding. When we priced these options with other companies, and looking on Angie's List, we realized how overpriced they were. They were very professional but their quote was $45,000 over what we paid for windows and siding on the back of our house.

We decided to go with LP Smartside since their warranty is nice and many of our neighbors have used them. Our bid was INSANE! The house is 1750 square feet, but it is tall. We were quoted $75,000 for the house and our garage which barely fits two cars. There was no breakdown for the pricing. Our house roughly cost double the amount quoted. When I replied to his bid via email, I asked for a breakdown of the job. Here's what they replied with:||For the fiber cement job here is a rough break down||Siding|Materials. $15,000|Labor. $34,000|Gutter|Material. $500.00|Labor. $800.00|Painting|Material. $600.00|Labor. $9000.00|Misc|Dumpster. $400.00|Porta Potty. $400.00|Scaffolding. $500.00||Profit and overhead. $15000.00||He said the Smartside would be the same cost as the fiber cement. $34,000 for label and $15,000 for profit. A neighbor with the same model as ours bought all materials and used fiber cement and spent about $5,000. These guys are a joke. I would never recommend Mosby for any job.

They are true professionals. They are neat, trustworthy and masters of their trade.

The project was lengthy because we were not at the house full time and had to coordinate installation during our visits. The first problem was when we scheduled installation for a week when we would be in town but Mosby could not start the work until Friday, our last available day. That day ended with only one window removed and even that window was not finished, just shimmed and secured. After that, we tried to coordinate installation during visits, and each time a little more progress occurred. When we thought we were close to having the project complete, we discovered that incorrect window styles were ordered for the two largest window openings. One of those was installed before we realized it was incorrect, so it had to be removed later and the correct window installed. The reorder took several weeks, causing further delay. During these months, we had plaster damage around the windows that had been installed, and had to wait until the project was close to completion before Mosby sent someone to make those repairs. One window is a little out of alignment, or not square, and Mosby has explained that is due to the age of the house and settling, and even if they removed it and reinstalled it, they could not guarantee improvement, so we have accepted that. The project was tedious, frustrating and stretched over too much time, and issues took too long to get resolved. After the first couple of installation occurrences , I think we lost confidence in the abilities of the workmen. We had different workers on the site each time until the last couple of weeks. We feel that communication was lacking and we did not feel informed about plans for the work or their time schedule. We decided on Mosby for this project due to its reputation, even though their quote was the highest. We expected more - more professionalism, better communication, and certainly more efficiency in completing the work. We would not recommend it for window replacement.

Their bid for the work was competitive, and if we hadn't gone with the provider we used, we would have used Mosby. I was extremely impressed by their follow up and excellent communication. Highly professional!

I heard radio commercials for Right Bath by Mosby. It's a specific product for a bathroom update - not a full remodel - and the commercial says this simple update starts at $6,000. Based on that I went to the Mosby site and read about Right Bath since it sounded just like what we were looking for. The site lists everything included - tub/shower, toilet, vanity, counter, fixtures, tile floors - everything we needed. Supposedly all that is what a Right Bath update means for a 5x8 bathroom, which is just what we have. Ours is just a shower too (no tub), so that should be simpler. Even though the site doesn't list prices, I figured if the lowest is $6,000 for all that, even if we upgraded some things it couldn't possibly be over $10,000. David came out from Right Bath. I explained I'd heard the commercials for Right Bath and that's just what we were looking for. No expanding the bathroom, no walls removed, nothing fancy. He stood in our bathroom for some time while we explained what we were looking for. He said that with a Right Bath product choices are limited. There are three toilets, just two vanity styles, a couple faucets, etc. Considering the product we weren't worried about that. He said we were probably looking at the low-to-mid-teens, which was a little alarming, and we said that. When I mentioned the commercial and the $6,000 cost there he said that was just for something like a new tub. That's not what the website says, so that was disturbing, but we were still willing to get a bid and consider it. He showed us some of the options and said he'd get us a bid in a day or two. When I got the bid it was a lump sum of $21,045. He listed all the things they would do - a complete tear-out down to studs for the whole bathroom. We were completely stunned that this 'bid' was almost 4 times their advertised starting price. It can't really be called a bid, because bids should technically reflect what someone asks for. You'd think things would be itemized (we asked for that) so we could perhaps choose what we might, or might not, want done. Interestingly he specified leaving our mirror, which is the one thing my husband said he didn't want. While in our bathroom David pointed out the mirror and said we should keep that because it was really expensive, and we said we didn't like it. Obviously he bid what he wanted to do, not what we asked for. On the Mosby site an update is what Right Bath is called. It's supposed to be simple and minimal. A midrange remodel - which is much more involved - is noted on their site to be about $17,000 for the St. Louis market. I have no idea, based on the number we received, what he considered for our bathroom, but it certainly wasn't an update. Overall, I think the Right Bath commercials are completely misleading. We felt like we called to ask for a simple update - their advertised product - and were given a price for an upscale remodel, but keeping the extremely limited choices he mentioned for the vanity, fixtures, floors, etc. If I were going to pay that much money I would want more than two vanity choices or one shower wall choice, among other things. The proposal is ludicrous. I feel like the entire process was bait-and-switch, and dishonest.

Mosby's team is excellent in many ways ,do they have an occasional issue .of course. But there quality of workman ship in residential construction is unmatched in the ST Louis area. they are an organization that does not quit until their customer is completely satisfied . Finally i would say that they have a broad expertise in multiple areas and if you are looking for an organization to trust your home with for nearly any type of work this is who should try first.

It was fine but they were very expensive in pricing. They don’t even come out for free estimates but if you used them they would reduce the cost for the estimate towards the project but you don’t know what they are until they come out and it was not a path we wanted to take for them. The only reason we called them was because they advertised on the radio and we thought that the radio personality that advertised them gave them a good reference but they were really expensive. So I suppose they must do really good work if they are really expensive.

The entire project went well, and the final cost was a bit less than the estimate. That said, the estimate was higher than we anticipated, but in the end one gets what one pays for. As in any large project, unanticipated problems arose. These were solved to our satisfaction is every case. The work was all performed by specialists in each field, painters, plumbers, electricians and so on. The Mosby project manager was very capable, and acted as a sort of general contractor - coordinating all the various activities. The Mosby company was very good about fixing small glitches that we found after the project was over. The project began on schedule and was finished on schedule. All in all a very professional job.