MOLD SOLUTIONS

lWhile renovating a bathroom, I saw something that looked like it could potentially be mold near a baseboard. I called the office and Rich came to my house later that afternoon. Thankfully, there was not a mold issue in my bathroom. He was very honest, professional and provided great information. If I ever have a mold issue I would definitely use Mold Solutions.

We had some material on a floorboard that we were worried about. The material turned out to be mildew, however while doing a check of the basement, the salesman found a material in the floor joists in the unfinished portion of our basement. Several people in our household have asthma and allergies so we were concerned about mold. The salesperson that came lead me to believe that we had a case of mold on the rafters that needed to be removed. Although he told me he was confident that it was mold he worded the written estimate differently. He also discouraged me to have the material tested because the test itself was very expensive and he was so confident that it was mold, I would have to pay for the test and then the removal. He made me feel like he was saving me money if I just went ahead with the removal and not the testing. The damage was done, he had scared me and made me to believe that we had a serious case of mold. When he left I was very worried, not just the fact that I likely had mold in my home, but that is was several thousand dollars to remove. My husband and I decided to get a second opinion while waiting on the estimate. It turned out that the "mold" the previous salesman saw, was in fact sap (with a bit if dust) leaking from the floor joist. Every review I read about this company was positive. My worry is that some of those other people paid top dollar to remove dust or they were scared into paying to have sap removed! I would never refer them nor use them. The salesman was very kind and informative (or so I thought) and I really trusted him. Thank goodness I got a second opinion.

The team of folks at Mold Solutions were extremely professional and answered any questions we had about the circumstances. They worked hard for 4 days, then had to come back after the initial testing to take care of one small area. Once that was complete, everything passed with flying colors. We greatly appreciated their hard work and honesty throughout this ordeal. We learned more about mold that we every wanted to know.

Its now November and still have not received mold sampling results from them. All I have gotten from them is runaround and notification that they charged me for the service. Complete waste of time and money. DO NOT USE THEM

They were very honest, informative and followed up with a quote.

Great. I was made to feel "icky" by an inspector and losing a contract on the house because, of the mold, but Rich, made me feel like "it happens more often than you know and his company will take care of it". They did a neat job and the product smelled clean and fresh.

Wow. What a great, honest company. A technician came out right away, inspected our house and found no mold issues. Even though they made no money on us, they spent the time to help us find the right solution for our issues and even referred us to another honest, responsive company. Honesty and helpfulness is a very rare trait and Mold Solutions is one we certainly trust. High integrity!!!!

I contacted Mold solutions to give me an estimate and help me understand the mold problem. They were able to get to the house pretty quickly, and told us that we needed to move out, as there was extensive black mold in the house and it was really bad for pregnant women and people with lung cancer. Two of the three people who live in the house have those issues, so we moved out. We have been waiting 2 weeks for a proposal and estimate while staying someplace else. To date 7/27/12 we still have not received a proposal. An if we did we would not go with them as it is clear they either dont care or have too much business and cant get to what they have.

We moved in a few months ago. The house is about 30 years old with some previous leaks. When I called to make the appointment, the lady answered bunches of questions and was very nice. Rich showed up right on time and was very professional and knew a lot about houses and maintenance, mold and pests, etc. He had great suggestions on how to improve our house and get rid of excess moisture.

Jerry came out to do the estimate; he spent at least 45 minutes and used a moisture meter to "see behind" the tub wall. He educated me about mold and moisture problems. In a few days he sent me a detailed estimate via email. I did get one other estimate, but wasn't impressed by the company: the estimator spent 5 min., didn't have a meter, and gave me an on-the-spot estimate that was 2.5 times higher. On the set date for the work, the 2-man crew arrived on time and were very professional in their work.

It went much better and smoother than expected. Salesman and tech consulting went all out to make an unbelievable manageable from start to finish.

The Mold Solutions representative was punctual, thorough, very informative, and professional. He provided a thorough explanation of the proposed remediation process, along with other valuable information. I was provided with a verbal estimate before he left, and I received a written estimate two days later. The seller thought the estimate was high, so they hired another company to provide a second estimate. The second estimate came in less than half of Mold Solutions - the processes are different enough to account for the difference in price, but I feel that I'll have a "mold-free" basement with the second company for a lot less money, so I won't be using Mold Solutions.

They completed the work very timely and professionally and cleaned up before they left.

I have told people about them. They were really good. They told me straight up that I would have to get somebody else to inspect the mould and they would only treat it. I thought that was a very good point that they brought up. They were very quick. They did the work really fast and smooth. They did not have any problems. They helped me get a dumpster to get rid of some stuff in the basement. They were really efficient. I totally impressed with them. They worked with me and talked to me. They fixed any problems that I encountered about the dumpster. They went overboard. They price was reasonable. I have never had a problem with their quality of work since they left. As soon as I called them about anything they took care of it right away. They were right on time. I would use them again in the future.

I had called Mold Solutions on Wednesday and they immediately set up an appointment for the following day. Jerry was prompt as well as educational telling us what mold needs to grow. We had already called on two other companies and had gotten conflicting information, so we called one more company, Mold Solutiions, to get one more expert opinion. When we had finished describing the situation and some of the solutions we had already incorporated, we had decided with Jerry's opinion, that no major job was needed at this time. We appreciated his opinion in helping us make an informed decision. We wanted to fix the problem if there was one and not be hit with a huge bill if it wasn't necessary. His honesty was completely helpful in our circumstance.

RIch showed up, gave me a brochure & did a good explanatory overview. Chris came out to do the removal & treatment, was on-time, pleasant, very detailed, & even when we found more mold Chris came right back to finish the job.

The team arrived on time and quickly performed the work. The time it took was less than expected and they cleaned up everything to my satisfaction.

I was perfectly satisfied. Mold Solutions corresponded with our window installer and the window installer is repairing the window, which was the source of the problem.

Arrived on time & were very thorough. Courteous & professional.

Overall, I am very pleased with my contact with Mold Solutions

They were extremely nice and did a very good job. They told me not put any permanent furniture there that would be of wood or with any cloth on them as there is limestone in the basement. I liked everybody’s personality from this company. They are all very hard workers and very nice people. Sometimes it is hard to get hold of them as they are very busy.

Completely satisfied. They were clean, courteous, kept us informed throughout the process. Answered all questions- were very professional.

came out and gave estimates. The individual was clean and well dressed. He inspected the area which needed work and worked up an estimate. He presented the estimate to me and when I accepted the estimate we scheduled the work. The crew arrived and finished the work in the time he said. They cleaned up after themselves and I have been satisfied so far.

We were very pleased with their service they were able to get the job done on short notice and did a very good job! Their price was nearly 1/2 of the second bid from a competitor.

I thought they were going to detect mold and service it. However, they just said that there was a little mold and that we had to get to the source of the problem first. They weren?t able to tell us what it was. I had called them back and asked if they knew someone who could tell me the source. They never returned my call. They were very courteous, but it wasn?t complete. I don?t think they charged us to look at it. They were punctual and professional when they were here.