MOLD SOLUTIONS

After visiting Home Advisers' website, we chose Mold Solutions to remove our mold. From the beginning, Rich came out and explained the process of mold removal and the cost. His crew was very professional, knowledgeable, courteous and on time. They wrapped a few remaining large items that we had in the basement and began their work. When they were finished, we were totally surprised at the outcome. We highly recommend this company to anyone out there that are dealing with a mold problem whether it is small or big. They will do a great job! After Mold Solution finished, we then had our air ducts cleaned. They sent out Deluxe Cleaning Service to do that job. They did an awesome job. Highly recommend this company also.

Technicians arrived as promised and completed project with no surprises.

Rich was very knowledgeable, professional, and honest. He did not suggest unnecessary work or costs.

Rich was a good listener when he came to see what we were concerned about. We already had been tested for mold. He wrote up a proposal. Alan was the person who came after that, to work and to supervise the jobs. The company was always responsive to all our questions, and Alan was reachable by email when something came up that we needed to coordinate schedules, etc. After the mold remediation, we hired Mold Solutions to prepare for a new floor so that toxins would be not only HEPA vacuumed but also under negative pressure to protect the inside. We had been satisfied the first time around, so we used Mold Solutions for two more projects. Alan consistently lowered our anxiety, and even now I feel I could call and ask him something about it and he would be helpful. In modern terms, the opposite of a robot.

Never heard from company. Looked elsewhere for service

very reassuring interpretation of test results, and a well-reasoned response that eased customer's mind.

I was so excited that I chose Mold Solutions! Due to my gutters overflowing several years ago, I had black mold growing in my garage. At the time, I had just lost my job and could not afford to remediate. I'm severely asthmatic with severe allergies and eczema (all very serious health and possibly life-threating issues). I contacted Cole in July thinking I had the funds to pay for the remediation and through circumstances out of my control, I wasn't able to proceed at that time. Thank God I was able to move forward last week and I was so excited that Cole and Alan honored the original price estimate. Tarron and Aaron showed up last Friday to begin the remediation and they were so professional (and hilarious) making sure I understood exactly what the process would be. Alan arrived this morning to complete the job and I am so thankful that I chose a company that understands the financial hardships we all face and went the extra mile by treating me with respect and dignity. I will refer Cole, Alan and the entire Mold Solutions team to anyone in need of honest, customer-focused professional service. Thanks, guys! I'm breathing easier!

Mold Solutions was professional, responsive, and reasonably priced. They did exactly what I needed. We did have strange issue where they cleaner they used on my painted basement walls caused a strange discoloration, but as soon as they were notified of the issue, they sent someone out to repaint the entire basement.

I highly recommend Mold Solutions. There is absolutely no sign that I had mold. The company was responsive and thorough with the bid. The remediation team was on time and professional. I was at ease with everyone I encountered. Black mold is scary but I was assured that I was with the right company to make it all well

Very responsive: started promptly & finished quickly. Also, they didn't try to 'up sale' me!

Technicians and everyone else involved were extremely professional, timely and provided the right paperwork in an appropriate amount of time. Cannot say enough about this company and its employees.

I chose Mold Solutions because of their outstanding ratings. They did not disappoint! Jeff was professional, answered all my questions, and provided helpful suggestions. In our case, we did not need to proceed with mold testing/air sampling, but if I am ever in need of their services again, I would not hesitate to contact them.

Excellent customer service. Inspected our home very professionally. We were extremely pleased with the service.

It started well but the final work was incomplete. Areas were left unfinished and plastic coverings were left behind as well used foot coverings and other obvious rubbish. The major problem was that the fresh air vent leading from the outside into the furnace room was covered with plastic during the remediation and NOT removed after they said they completed the work. This could have been a huge health and safety issue! When I notified the appropriate person from the company via email, I received no respond. I would not use them again nor would I recommend them to anyone else!

The service by Jeff and Mold Solutions really was remarkable. He not only reviewed our issue, but took the time and attention to talk with our potential buyers and realtor to put them at ease that the area of concern did not contain mold and why. It's a shame that this level of attention and integrity are more the exception than the norm, but I just can't say enough about this team.

Better than expected. They were wonderful1!!

They did a good job. They got the mold completely off all the walls and the floor joists. I wish they would have given us more warning about the smell and strength of the chemicals. We have dogs and didn't know how intense it was going to be and needed to take them to my parents house.

If you're looking for an honest, professional, and easy to deal with company or potential mold problem, definitely call Mold Solutions. The office administrator answered my call and took the time to listen to my situation. She immediately arranged for her expert Jeff James to come to my house 1st thing the next morning. Jeff took the time to look through the inspection report, checked everything mentioned by the report and advised me that I don't have to spend any money to "fix" a non-problem. He even called the inspector to discuss the claim. Even though Jeff could've made a lot of money from me during my desparate situation, he handled the process with utmost integrity and professionalism. With Jeff's help I was able to close my house early without any issues. Could not have asked for a better experience!

He found no mold. He made excellent recommendations to prevent any mold from forming. Also, he showed me how to program my dehumidifier. Very professional. Highly recommend.

Great. This company offers a very fair price for a great job. They follow up, and do what they say they are going to do. Super friendly and personable office staff too.

Jeff is the definition of quality customer service. From his knowledge to his honesty, i highly recommend anyone and everyone to mold solutions b/c of the integrity Jeff has shown me. I've been in customer service for over 10 years and just wanted to let everyone know They receive an A+ from me along w/a lifelong client

The air samples results was emailed to me within 72hrs..

They did a very good job. They were professional and Jeff recommended the lower priced of two options they gave us.

Spectacular job. They were less expensive and more professional than other bidders. The bid was very detailed and any questions we had were answered quickly. They showed up on time, every day. They were professional and pleasant and it cost exactly what we expected. They encountered extra insulation and ceiling tiles, but removed it at no additional cost.

Alan and his crew explained the process, did the job in a timely manner, and followed up. They were patient and respectful. Because the structure beneath the screened porch required replacement, they treated the crawl space first and returned to complete the area under the porch once we had taken care of the structure, which we greatly appreciated. We would highly recommend Mold Solutions.