About us
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27 years of trusted experience
Services we offer
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Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.9313 Reviews
Showing 201-313 of 313 reviews
MARY KAY F.
08/2007
carpet cleaners
 + -1 moreA very good experience from beginning to end!
Description of Work: The manager was extremely polite as was the carpet cleaner (Jason) who came to our home. It is so nice to hear please and thank you during interactions. The carpet looked wonderful after he was finished. We had some very ingrained stains in two places and he put in extra effort to remove those. I think the price was very reasonable. I would certainly recommend this company and its employees for many reasons. It is so nice to see a job well done and also to experience such good manners and positive personalities as the job is set up and the carpets cleaned. A friendly follow-up call to check on our satisfaction was a very nice final note! This was a very good experience. :)
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Yes, I recommend this pro
$360
CHRIS W.
08/2007
upholstery cleaning
 + -1 moreGreat job! Jason arrived early but did not mind waiting until I was ready. He explained in detail the cleaning process. All the stains on the Sectional came out with cleaning and it looks great. He then applied a protector, the sofa was dry within a few hours. Well worth the money.
Description of Work: Cleaned and protected a sectional sofa.
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Yes, I recommend this pro
$216
JEAN K.
07/2007
carpet cleaners
 + -1 moreVery nice young man came to clean the carpet. I was very pleased with the job and would definitely call them again.
Description of Work: Cleaned Berber carpet in family room. Hadn't been cleaned in quite a long time.
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Yes, I recommend this pro
$90
KEN AND JOAN B.
07/2007
carpet cleaners
 + -1 moreCame and gave an estimate for the carpet cleaning that we wanted done. They gave us a quote and I agreed. They told us up front that they could not 100% guarantee that the pet stains from urine would come out but that they would try. The carpet came out very nice!!! The only thing was they did not offer a 10% discount for Angie list users or offer any coupons. The next day, or at the most 2 days after the work was done the owner called and said he was sorry but his worker forgot to give us the 10% discount, so he was sending us $25.00 in the mail that day. He apologized again and said he hoped we would use him again.
Description of Work: Carpet cleaning in two areas: Upstairs--regular carpet with pet urine stains approx 4'X 15' and then the basement area Berber carpet approx 15'X 30'. They pretreated the stains and then cleaned. They were fast and professional. They left no mess, left us a cleaning agent for spots (not pet urine stains though) and some actual "paper booties" if we needed to walk on the carpet.
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Yes, I recommend this pro
$250
David P.
07/2007
carpet cleaners
 + -1 moreI spoke with Frank several times prior to the actual cleaning. He either answered the phone right away (a rarity) or called back within a few minutes. He was very thorough in explaining all of the carpet cleaning services he offered. He called me an hour before my scheduled appointment to let me know the technician was running about an hour late. After the cleaning he called to hear how I thought it went. I told him I was very pleased. The next day after the carpet was completely dry, I notice what looked like pet stains (I do not have pets). I called Frank and he explained how if the carpet doesn't dry fast enough stains that are in the pad can be re-absorbed into the carpet. He scheduled a technician to come back, at no additional cost, that day to work on the stains. This time enzymes for pet stains were applied to the troubled areas, steam cleaned out, and dried with a fan. No more stains! In response to his second follow up call I told Frank I was completely satisfied.
Description of Work: Cleaned the carpet in five rooms, one hall, and one staircase. After looking at my carpet the technician told me what type of cleaning she would recommend. She did not try to oversell their services. My carpet is old and closer to worn out than new, so she recommended the regular steam cleaning rather than the more expensive mechanized steam cleaning. She also did not think it was cost effective to apply stain guard. I appreciated her honesty. She measured all of the areas to be cleaned and told me exactly how much it would cost. Then she sprayed the carpet with enzymes and steam cleaned them. I was pleased that even the very dirty high traffic areas came clean.
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Yes, I recommend this pro
$196
CHERYL B.
07/2007
carpet cleaners
 + -1 moreExcellent work. Great Job. Would hire again.
Description of Work: Carpet cleaning.
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Yes, I recommend this pro
$220
Michelle H.
07/2007
carpet cleaners
 + -1 moreIt was an outstanding experience. Their price was fair and comparable with larger companies. Their service though really set them apart. I received several phone calls letting me know that they were running late and giving me an updated arrival time. The technician went out of his way to let me know what Truly needed to be Scotchgarded and saved me some money. He was also very fair about the measuring process. The carpet and sectional look new again. Finally, I received a follow up call from the owner to be sure everything was to my satisfaction. A nice touch and one that all other service companies should follow.
Description of Work: Basement carpet was cleaned and scotch guarded. This carpet was worn from heavy trafficked and was very stained from several four year olds gone wild with juice boxes. I had tried to clean it myself and the stains kept coming back! In addition we had the sectional sofa cleaned. It too was looking quite old and shabby.
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Yes, I recommend this pro
$375
Graham B.
07/2007
carpet cleaners
 + -1 moreChris arrived on time. He was very polite, did a great job explaining what he was going to do, and set about completing the job. While there, I asked for the cost of treating the carpet, too. I decided to treat the hallway and only the portion of the livingroom, that had the highest traffic, as some has an area rug covering it. However, Chris went ahead a treated the entire livingroom carpet, too.
Description of Work: Cleaned and treated the hallway and living room. Cleaned and treated sofa.
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Yes, I recommend this pro
$186
KEVIN K.
07/2007
carpet cleaners
 + -1 moreThey arrived on time, throughly cleaned our rugs and discussed how often this process should be repeated.
Description of Work: They cleaned 3 large wool rugs, 2 smaller wool rugs and a sofa.
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Yes, I recommend this pro
$400
LEI W.
06/2007
carpet cleaners
 + -1 moreWe called on a Friday and they came to work on Saturday before noon! The employee showed up early and patiently waited outside before we got back home. He measured our spaces, and examined the rooms with black light for cat urine traces, and informed us that we would not need to do urine flush and just the clean and enzyme treatment. He was very patient in answering our questions, and very courteous. He then gave us the final work order before starting work. The cost is lower than estimated because he didn't measure the spaces occupied by large things like the sofa and the piano. He did a great job with the rooms; they now look and smell very clean.
Description of Work: Cleaned two rooms.
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Yes, I recommend this pro
$184
JULIE P.
06/2007
carpet cleaners
 + -1 moreI called the owner, Frank, who described the two different cleaning processes available and the cost of each. He also told me about the cleaning solutions used and the option of Scotchgarding. He scheduled the appointment on my preferred day. The technician, Jason, arrived on time and was friendly and professional at all times. He measured the areas and gave me an exact price before starting the work. The price was lower than I expected. I felt that he was truly interested in getting the carpets cleaned, and he only recommended Scotchgarding in the areas that were likely to suffer future spills/stains from my kids. My carpet is at least 7 years old and shows definite signs of wear, and Jason took time to be extra thorough on the areas that were the most soiled. He cleaned up as he went, wiping any moisture that got onto the adjoining tile or wood flooring. When he was done, he walked me through the rooms to make sure I was satisfied. The owner called the next day to follow up.
Description of Work: They steam cleaned carpet in my heavily-used family room, dining room, and hallway and applied Scotchgard protectant to the main traffic areas.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$113
LAURA R.
05/2007
carpet cleaners
 + -1 moreLike New Again, was very professional and arrived on time. They cleaned the sunroom carpet beautifully. Not all the water stains came up completely. Frank called when the men told him that some stains did not go away. I was still pleased with the cleaning and would use them again.
Description of Work: The company cleaned a water-stained carpet in my sunroom.
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Yes, I recommend this pro
$90
ANGELA T.
05/2007
carpet cleaners
 + -1 moreRaymond arrived on time and was in fact a little early. He was very pleasant to work with and was very knowledgeable about the process and cleaners used. He did his job efficiently and even spent extra time working on some stains. So far the carpets look great. I am waiting to see if the stains reappear, but Raymond assured me that if they do I should just give them a call.
Description of Work: Cleaned stairs, hallway and three bedrooms.
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Yes, I recommend this pro
$158
BRIAN W.
05/2007
carpet cleaners
 + -1 moreExcellent customer service when I called to make the appointment. The service tech called before he came and showed up on time. Did a great job on the carpets and even called the next day to make sure we were satisfied.
Description of Work: Cleaned carpet in entire basement and the only carpeted room upstairs.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$285
HOLLY H.
05/2007
carpet cleaners
 + -1 moreThe lady I talked to on the phone initially was very informative. She spelled out their services and prices very clearly. She was able to do a rough estimate over the phone. The technician, Chris, did a great job! I asked him about having some restoration done and he answered honestly that restoration would not do what I wanted it to do. (The pad underneath is the problem). He did a thorough job of vacuuming the edges of the carpet (next to the baseboard) and took his time (a good thing!) doing the steam-cleaning. He was polite and tried to keep the noise-level down. The job took 2 hours. I am very pleased and would use them again!
Description of Work: The carpet in the entire house was steam-cleaned (great room, dining room, kitchen, stairs, 2 bedrooms, office).
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$283
MEGAN K.
05/2007
upholstery cleaning
 + -1 moreLike New Again was prompt and professional. My sectional sofa had been in storage for years and was in dire need of cleaning. I was planning on slip-covering the sofa, but Like New Again did such a good job removing the stains and odors, I decided not to! I will definitely use them again; I wish I had used them for my carpet cleaning, too.
Description of Work: Steam-cleaned a sectional sofa.
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Yes, I recommend this pro
$200
MELINDA H.
04/2007
carpet cleaners
 + -1 moreExcellent from start to finish. From the call for the appointment to the work being completed. Carpets look wonderful.
Description of Work: Had the carpets cleaned on main floor, stairs, and upstairs hallway.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$200
BRIGITTE K.
03/2007
carpet cleaners, upholstery cleaning
 + 0 moreAfter the winter, things were smelling of dogs (I have 2) and winter ills. Like New Again did what their name says, made everything like new again and noticeably brighter! And it all smells so wonderful.
Description of Work: Cleaned and deodorized 3 area rugs, 1 couch, and 1 love seat.
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Yes, I recommend this pro
$300
BARBARA S.
03/2007
carpet cleaners
 + -1 moreSee above. As far as cost estimate, none was given except cost per square foot, and additional cost for odor removal. They measured the carpet in each room before starting.
Description of Work: The technicians arrived on time and explained what they do and how it works. I had pet stains and urine odor which I asked them to remove. They reminded me that they use chemicals that the dog should not be exposed to until they were finished. They said it would take 6 to 8 hours to dry, but they had to use more liquid so it could take longer. They were courteous and professional. They left me plastic shoe covers to use until the carpet dried. It did take much longer for the carpet to dry even using fans. Fortunately it was a warm day so I could leave the windows open. The next day owner called to ask me if I was happy with the work. They gave me a discount because I found them on Angie's List.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$130
HAROLD B.
03/2007
carpet cleaners
 + -1 moreI needed them to come within a couple days and they were able to accommodate my schedule. They were prompt, efficient and thorough. They made a well-used carpet look wonderful. I will certainly use them again.
Description of Work: They used the restoration process to deep clean a well-used carpet and made it look very good. They were able to remove the spots and dirt in the entry areas. The entire one story house was done in several hours.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$345
ROBERT P.
02/2007
carpet cleaners
 + -1 moreThe original scheduled date was during the last big storm in February. The owner called to let me know that he was canceling all scheduled cleanings that day due to the weather. We rescheduled the appointment for the next week at a time convenient for me. The technician who came to clean the carpet described the two different treatment options for my carpet. He recommended the less expensive option for my carpet as it is older and made from polyester. He said that both options would be just as effective. The cleaning went quickly and the technician spent a lot of time on the sections with ground in dirt to make sure they were as clean as possible. Once done, he left me with shoe covers in case we needed to walk on the carpet before it dried. The owner called the next day to follow-up and make sure everything was done to my satisfaction. Also, they noticed that I hadn't been given the Angie's list new customer discount. I received the refund the next business day.
Description of Work: They cleaned the carpet in the main living areas (600 sq. feet) of my house. The carpet had normal wear and tear from a toddler and a dog. The technician was able to clean the carpet and make it look very good. It no longer looks its age (9 years for a polyester carpet). It wasn't quite new looking, but that is to be expected as the carpet is at the end of its normal life.
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Yes, I recommend this pro
$155
KATHERINE K.
02/2007
carpet cleaners
 + -1 moreI feel it went very, very, well and professionally from start to finish. From our first phone call, the cleaning process was explained to me so I understood completely what they would be doing when they got here. Larry arrived just a little late, but had called to let me know that ahead of time. The cleaning job was very, very, well done and professional. We would definitely use Like New Again in the future. We got the company's name from Angie's List in the first place, and this well-completed and professional work made our subscription fee to the List worth its weight in gold! Another thing to add is that the company called the next day to make sure the job was 'perfect'. If it was not perfect to our standards, they wanted to know so they could take care it! I was very, very, impressed by this, as that kind of customer service rarely happens anymore.
Description of Work: Larry came out to our home and thoroughly cleaned the carpeting in our master bedroom, master bathroom, two bedrooms, living room, and dining room. We also opted to Scotchgard the entire bathroom carpeting and the traffic patterns in the master bedroom. When I called for an appointment, they were very accommodating with a variety of available dates and times. When the day of the cleaning came, Larry called to say he would be just about 30 minutes late, and I appreciated that. He actually only arrived 20 minutes after our agreed time, and completed the job, which I thought was a sizable job, in about two and a half hours. He spent a great deal of time in each room, and worked carefully and professionally. He worked incredibly hard, and I know it was a tough job for him because he had broken his big toe the night before kicking a soccer ball around with his son! He never complained and worked very hard the entire two hours. The job was very, very well done, and our carpet looks great!
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Yes, I recommend this pro
$192
DOROTHY B.
01/2007
carpet cleaners
 + -1 moreVery responsive company - owner called the next day to make certain I was happy and I sure was.
Description of Work: Cleaned living room, dining room and master bedroom carpets. Living room and dinning room are 20+ years old and they looked like new when finished!
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Yes, I recommend this pro
$285
RITA H.
01/2007
carpet cleaners
 + -1 moreThey were excellent. They came a week earlier to measure everything and look at the stains and carpeting. They were scheduled to come at 10:30 AM but called at 9 to say a hose had broken and they would be here about 1. They called before they came. They did an absolutely excellent job. They were very frank about the urine spots from the dogs and explained that while they looked just fine now, there is a good chance they may reappear due to the PH in the urine and the effect it has on wool.
Description of Work: Cleaned carpeting in 2 bedrooms, hall, living room, den, and 6 x 8 area rug.
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Yes, I recommend this pro
$225.08
TERESA S.
01/2007
carpet cleaners
 + -1 moreJob 1- As always, Like New was prompt and professional. We were very pleased with the results. Job 2- As always, Like New showed up when promised and did an excellent job. The carpeting is pretty light colored, which made the traffic patterns show up, but he was able to make the carpeting look fresh again. We also got the Scotchguard, which doubled the cost but hopefully will make the carpeting look better for a little longer.
Description of Work: Job 1- Before putting our home up for sale, they cleaned the carpet in four bedrooms, hallways and 44 stairs in our 4-level townhouse. All the furniture had been removed ($316). Job 2- We had berber carpeting cleaned in the living room and bedroom ($175).
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Yes, I recommend this pro
$491
Contact information
5772 WHITE PINE DR., Saint Louis, MO 63129
www.likenewagaincarpetcleaning.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Gutters
FAQ
LIKE NEW AGAIN CARPET CLEANING is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
LIKE NEW AGAIN CARPET CLEANING accepts the following forms of payment: Check
Yes, LIKE NEW AGAIN CARPET CLEANING offers free project estimates.
Yes, LIKE NEW AGAIN CARPET CLEANING offers eco-friendly accreditations.
No, LIKE NEW AGAIN CARPET CLEANING does not offer a senior discount.
No, LIKE NEW AGAIN CARPET CLEANING does not offer emergency services.
Yes, LIKE NEW AGAIN CARPET CLEANING offers warranties.
LIKE NEW AGAIN CARPET CLEANING offers the following services: MECHANIZED STEAM CLEANING-CARPET & UPHOLSTERY CLEANING, CARPET DYEING & RESTORATION, ODOR REMOVAL & AIR DUCT CLEANING.
CARPET SALES & INSTALLATIONS, TILE CLEANING.
Contact information
5772 WHITE PINE DR., Saint Louis, MO 63129
www.likenewagaincarpetcleaning.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed