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LIKE NEW AGAIN CARPET CLEANING

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

4 EMPLOYEES. NO SUBS. COST DETERMINED BY THE JOB. NO TRAVEL CHARGES. SERVICE CHARGES MAY APPLY. MAY CONTACT THROUGH EMAIL.

Business highlights

27 years of trusted experience

Services we offer

MECHANIZED STEAM CLEANING-CARPET & UPHOLSTERY CLEANING, CARPET DYEING & RESTORATION, ODOR REMOVAL & AIR DUCT CLEANING.

Services we don't offer

CARPET SALES & INSTALLATIONS, TILE CLEANING.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9313 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 313 reviews

Kathleen D.
03/2015
5.0
carpet cleaners
  + -1 more
The service went well. Two technicians came out and completed the cleaning in an hour or two. They cleaned the bedroom, hallway and step carpets. The carpets looked pretty good after the service. I had no problem scheduling the deal.
Description of Work: I purchased a deal for 53% off carpet cleaning & 1 upholstered chair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TAMMY O.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
As always, a very good experience. Cleaned whole living areas plus couch and love seat. I'm a repeat customer, and to date this company hadn't given me a reason to stray. Good work and fairly priced
Description of Work: Cleaned carpets for fall home clean up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Megan M F.
05/2014
5.0
carpet cleaners
  + -1 more
We have had Frank and his employees clean the carpets in pour previous property many times. Most recently we were having the carpets cleaned after a renter moved out and we were putting the property up for sale. The best way I can describe their work is to say that it is true to their name, "Like New Again". In fact each time we have had them out to clean our carpets the carpets looked brand new again. The technicians were very knowledgable and cautioned us appropriately on tough stains after the renters had moved out. However, all the stains came up. They have always been prompt and always give us a follow up call to make sure everything went well. Even though we have never had any problems with the service, I am confident that Frank would fix anything that we found lacking.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JOAN K.
03/2014
5.0
carpet cleaners
  + -1 more
He did an excellent job, including getting a stained hallway carpet clean.
Description of Work: Cleaned three rooms and a stained hallway carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jack C.
11/2013
5.0
carpet cleaners
  + -1 more
He came on time. Discussed issues I had with carpets and he went to work. Was not here long. We used 3 fans on floor and it was dry by that evening. Very pleased with results. A couple of days later the owner called to check on the job. He also gave me advise on buying carpet. Very helpful. Good company to work with.
Description of Work: Cleaning of very dirty carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

David B.
10/2013
5.0
carpet cleaners
  + -1 more
Can't say much more except the owner called early the nexr morning to ask if we were please with the service andresult....YES!
Description of Work: Steam cleaned three area rugs...they were totally dry and ready to go in an hour. It was a hot afternoon and the man suggested cleaning on the driveway, as our home was completely torn up because of renovation. Worked out great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Lauren D.
10/2013
5.0
carpet cleaners
  + -1 more
Great, in both places. I never believed they'd be able to get the apt carpets as clean as they did. Made me wish we had them cleaned before we moved in (our landlord did not clean them prior to us moving in) so we could have enjoyed them.
Description of Work: Cleaned carpets at our old apartment and our new house after we moved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JOAN K.
09/2013
5.0
carpet cleaners
  + -1 more
-They did an excellent job, and even got out a couple spots I didn't think was possible. They were through, courteous, and professional. I would use them again and I would recommend them.
Description of Work: Cleaned three rooms of carpet and a chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GLENN J.
08/2013
5.0
carpet cleaners
  + -1 more
They did a great job, were very nice and were punctual. The owner called me back the next day to make sure everything went well. I had called called 2 other service providers and those were more expensive. I plan on using them again in the next 6 months.
Description of Work: They steam-cleaned the tile in the kitchen and two bathrooms. They also cleaned the whole lower level of carpeting and stairs in my son’s town home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Karen H.
08/2013
5.0
carpet cleaners
  + -1 more
They were a really good service. They were very punctual, they were very professional and they exceeded my expectations.
Description of Work: Like New Again Carpet Cleaning cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin F.
08/2013
1.0
carpet cleaners
  + -1 more
TWO WORKERS IN TRUCK SHOWED UP , ON TIME, AND WHEN I TOLD THEM TO PARK IN VISITORS SPOT THE DRIVER SADS HE WOULD HAVE TO PARK AT FRONT ENTRANCE . I EXPLAINED THAT SINCE I LEASED THE CONDO UNIT DOWNSTAIRS I COULD EASILY GET PERMISSION FROM MY TENANT TO ALLOW LINES TO BE EXTENDED UP FROM HER PATIO TO MY CONDO DIRECTLY ABOVE . I THEN ASKED THE DRIVER WHAT TYPE DYE WAS TO BE USED, DID HE HAVE A COLOR CHART, AND HOW LONG BEFORE I COULD WALK ON CARPET HE BECAME,VERY AGGITATED AND SAID THERE WAS NO SUCH THING AS A COLOR CHART IN THIS OPERATION THEY WERE THERE TO SHAMPOO MY CARPETS, THEN SAID DO YOU WANT THIS DONE OR NOT I REPLIED NOT UNTIL WE SELECTED THE PROPER SHADE OF GOLD WITH THAT HE CURSED, ROARED OUT OF THE PARKING SPACE AND WAS GONE. I IMMEDIATELY CALLED FRANK MOONEY OWNER ,EXPLAINED WHAT HAD TRANSPIRED AND HE SAID" YOU MUST HAVE MISUNDERSTOOD" THE ONLY COLOR WE BRING BACK IS BIEGE AND WE ACCOMPLISH THAT BY A CARPET SHAMPOO NO DYES". FOR THIS HE WAS GOING TO CHARGE ME $ 600.00 I EXPLAINED ONCE AGAIN THAT THE CARPET WAS SHAMPOOED A WEEK AGO, HE REPLIED THAT THERE WAS NO SUCH THING AS DYIENG A WALL TO WALL CARPET, THEN HE SAID YOU MIGHT TRY SPECTOR CARPETING, I CALLED ,NO SUCH PLACE. I'M 77 YEARS OLD NOT IN GREAT HEALTH AND SPENT THE ENTIRE MORNING MOVING WHAT FURNITURE I COULD. i DON'T BELIEVE THAT THERE IS ANY THING THAT ANGIES LIST CAN NEGOTIATE BETWEEN MOONEY AND MYSELF ,HOWEVER THE GENERAL PUBLIC SHOULD BE WARNED ABOUT THIS CON ARTIST, THANKS , MARTIN FLANNERY mOONET
Description of Work: On 8/i5 Frank MooneyTold me he would and could dye my wall to wall carpeting, not restore lost color by shampooing my carpet , but actually adding color /dye to exixting color. When I went to web site both at Angies as well as "Like New Again" both sites represented that dyeing was a service that they provided, however I could find no explaniation of the dyeing process on either site. The owner Frank Mooney set an appointment for today Monday the 19th and said he personally would participate in the work

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0


Response from LIKE NEW AGAIN CARPET CLEANING
THIS EIGHTY YEAR OLD MAN WANTED US TO DYE HIS CARPETS. WE DYE ABOUT 3 HOMES PER WEEK. WE DO IT TO MAKE AN OLD FADED CARPET LOOK NEWER FOR SALE. I WORK FOR ALMOST A THOUSAND REALTORS. BUT WE DO IT ALL. WE CANNOT HAVE A CLIENT, DIRECT THE DYEING PROCESS. WOULD YOU TELL YOUR DOCTOR HOW TO OPERATE. BASICALLY, MISCOMMUNICATION.

Alan M.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Very prompt service! They did a great job! Price was a bit higher than hoped, but they were able to schedule us next day.
Description of Work: Cleaned the carpet and stairs in the basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Dan W.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Went very well. One carpet was stained and they did an excellent job cleaning.
Description of Work: Cleaned three rooms' carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

SUSAN E K.
07/2013
5.0
carpet cleaners
  + -1 more
I have used them 3 times. I have been really happy with them. They have done a great job and they are prompt.
Description of Work: They cleaned all the carpeting in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Russell E.
06/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
This is the first time to have carpets cleaned in just over a year. This was the first time w/this provider who I found on Angie's List. The procedure used by the company was the same as the last time, but the results were more then satisfactory. Old spots left from previous dog mistakes were removed for the first time! The owner was very helpful in getting me the information and pricing. There were no add ons by the tech, Brian was very knowledgeable, professional and personable. Great experience...
Description of Work: Clean Great Room and Master Bedroom Carpets...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

Carolee M.
05/2013
5.0
carpet cleaners
  + -1 more
I'm impressed. My stairs were truly dirty from construction in my house and I have to say they look lovely after being cleaned. The serviced tech, Mike, was on time, polite, great at his job and gave me some tips on cleaning particular stains on my carpets. I was very happy with the work that was done.
Description of Work: Cleaned carpet on my two staircases and also cleaned a 5x8 area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rhonda B.
04/2013
5.0
carpet cleaners
  + -1 more
The carpets look great and smell great, too! Mike was pleasant and knowledgeable. He left me with some information on cleaning spots and a container of spot cleaner. Cleaning the carpets didn't take much time, at all. I couldn't be happier with the results!
Description of Work: Mike the technician first checked for animal spots with his black light. He then used pet enzymes, and cleaned and deodorized the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Brian L.
04/2013
5.0
carpet cleaners
  + -1 more
The service man showed up precisely on time and after examining our carpets, recommended their less expensive steam cleaning service for our carpets since they were not heavily stained or well worn. He was very professional and polite. Everything looked great when he was done. But the next day, once the carpet dried, some of the heavy traffic areas still showed some dirt. When Like New Again called me to see if I was satisfied with the job I mentioned this. Another cleaner was sent out THAT AFTERNOON! I was happily surprised by the responsiveness of customer service. This second cleaner had a different machine, a scrubber that was a lot more aggressive. I was not charged a dime for this second cleaning. When the carpet dried the next day it truly did look like "new again". We are very happy with the final results and especially how they kept working until we were completely satisfied.
Description of Work: Cleaned three rooms of carpet, one was very large. We have light colored frieze carpet, which is apparently hard to clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Allison B.
03/2013
5.0
carpet cleaners
  + -1 more
Saw company in Angie's list. Talked to the owner who gave me an estimate (and an Angie's List discount). Made an appointment for later that week. They were right on time. The whole cleaning process took about an hour. They were even able to get paint out of the carpet, which is something that other carpet-cleaning companies had not been able to do. The charge was exactly what the estimate was.
Description of Work: Cleaned the carpet in basement family room/rec room. Also cleaned the stairs. The carpet actually looked better than new. They were personable, efficient and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Linda P.
03/2013
5.0
carpet cleaners
  + -1 more
The price was fair because it was a deal. They did a good job. They showed up when they said they were going to and did what they said they were going to do. The technician that came was very personable. He went right to work and did his job.
Description of Work: I used the "Big Deal" for Like New Again Carpet Cleaning. They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffery C.
02/2013
5.0
carpet cleaners
  + -1 more
I have used Like New over the years to have my carpets cleaned. Each time they perform services they phone two days later to make sure everything is acceptable. In this particular situation we had a few sopts that did not completely get removed. The sent someone out the next day and the spots were taken care of. They again phoned two days later to follow up that the carpet was indeed clean. I highly recommend them.
Description of Work: CArpet cleaning of difficult spots

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marshall L.
12/2012
3.0
carpet cleaners
  + -1 more
They were nice and professional, but we have had other companies do a better job with the cleaning.
Description of Work: They did some carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LIKE NEW AGAIN CARPET CLEANING
Like New Again never cleaned this guys carpets, I just checked Quick books and my scheduling record. The report is 2 and 1 1/2 years old, and may be a mistake.

Connie T.
11/2012
5.0
carpet cleaners
  + -1 more
I spoke with Frank, the owner, initially and he quoted me the rate as well as what I could expect as I had just purchased the home. We set the appointment and unfortunately I had to call Frank to move back the appointment as my contractors were still working on the house. Frank was great and said, "Happens frequently when buying a home and renovating". He happily moved the appointment and Brandon, the tech, arrived on schedule. The carpets look great. I would definitely recommend Like New Again Carpet Cleaning.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

EILEEN D.
10/2012
4.0
carpet cleaners, upholstery cleaning
  + 0 more
The first time they came out everything went very well, the 2nd time, however, they kept adding things on and it ended up costing a lot more.
Description of Work: I bought a Big Deal for 53% off carpet cleaning & 1 upholstered chair

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$130

Carla F.
10/2012
5.0
carpet cleaners
  + -1 more
Went very well. Mike and Glen were very professional, thorough, arrive on time and insured that the job results were exception I have used Like New Again for many years, and they continue to do a great job at fair prices.
Description of Work: Like New Again cleaned my carpets- bedrooms, living room, dining room, steps/landing and several large area rugs. Mike and Glen were very thorough, professional, and insured that everything was clean. The results are excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Contact information

5772 WHITE PINE DR., Saint Louis, MO 63129

www.likenewagaincarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Gutters

FAQ

LIKE NEW AGAIN CARPET CLEANING is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

LIKE NEW AGAIN CARPET CLEANING accepts the following forms of payment: Check
Yes, LIKE NEW AGAIN CARPET CLEANING offers free project estimates.
Yes, LIKE NEW AGAIN CARPET CLEANING offers eco-friendly accreditations.
No, LIKE NEW AGAIN CARPET CLEANING does not offer a senior discount.
No, LIKE NEW AGAIN CARPET CLEANING does not offer emergency services.
Yes, LIKE NEW AGAIN CARPET CLEANING offers warranties.
LIKE NEW AGAIN CARPET CLEANING offers the following services: MECHANIZED STEAM CLEANING-CARPET & UPHOLSTERY CLEANING, CARPET DYEING & RESTORATION, ODOR REMOVAL & AIR DUCT CLEANING.
CARPET SALES & INSTALLATIONS, TILE CLEANING.

Contact information

5772 WHITE PINE DR., Saint Louis, MO 63129

www.likenewagaincarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed