Kirkwood Heating & Air Conditioning

excellent, highly recommend

It was great!

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Completed work as requested.

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I WAS VERY SATISFIED WITH THE OVERALL EXPERIENCE. THE PERSON ON THE PHONE WAS POLITE, AND PROFESSIONAL. I WAS GIVEN A TWO-HOUR WINDOW OF TIME WHEN THE SERVICE PERSON WOULD ARRIVE, AND THE OFFICE CALLED ABOUT 20 MINUTES INTO THAT TIME FRAME TO LET ME KNOW WHEN HE WAS ON HIS WAY. HE ARRIVED SHORTLY THEREAFTER, AND WAS ALSO POLITE, AND PROFESSIONAL. HE WAS KIND TO A CLUELESS NEW HOMEOWNER!

VERY PUNCTUAL, KNOWLEDGEABLE, COURTEOUS, & PROFESSIONAL.

HE DIDN'T KNOW WHAT HE WAS DOING, HE WAS RUDE ON THE PHONE AND DEMANDED PAYMENT.

VERY SATISFIED WITH WORK DONE. BECAUSE OF WHEN OUR A/C FAILED (DURING THE EARLY AUG HEAT WAVE) THEY WERE VERY BUSY BUT WERE ABLE TO SERVICE US WITHIN 3 DAYS. THE 2 TECHNICIANS WERE VERY PROFESSIONAL AND COURTEOUS TO WORK WITH. THEY TOOK THE TIME TO EXPLAIN THE NEW SYSTEMS AND DETAILED ANY MAINTENANCE REQUIRED. I WOULD DEFINITELY RECOMMEND KIRKWOOD AND WOULD USE THEM AGAIN.

THE INSTALLATION WAS CARRIED OUT PROMPTLY AND EFFICIENTLY. SLIGHT DAMAGE TO THE AIR HANDLER CABINET WAS REPORTED AND THE UNIT WAS REPLACED IMMEDIATELY. THE INSTALLATION WAS COMPLETED IN ONE DAY SO THAT I HAD A COOL HOUSE AGAIN BY BEDTIME ON A 100 DEGREE DAY.

I APPRECIATED THAT KIRKWOOD INITIALLY TRIED THE LOWER-COST SOLUTION, RATHER THAN IMMEDIATELY REPLACING EXPENSIVE PARTS. HOWEVER, WHEN THAT DIDN'T WORK, THEY QUICKLY REPLACED THE DAMAGED PART. THEY WERE EFFICIENT, POLITE AND HELPFUL. I WOULD DEFINITELY HIRE THEM AGAIN.

THE KIRKWOOD HEATING & A/C PROFESSIONALS WERE FRIENDLY, EFFICIENT AND PROMPT. THEY PROVIDED A TIMELY ESTIMATE AND WERE ABLE TO SCHEDULE THE WORK ACCORDING TO MY SCHEDULE. THEY CLEANED UP AFTER THEMSELVES AND THEIR ESTIMATE WAS COMPARABLE TO OTHER, LARGER COMPANIES. I WOULD WORK WITH THEM AGAIN!

TECHICIANS, CHRIS AND ROB, WERE BOTH GREAT! VERY POLITE AND ON TIME. OFFICE STAFF ARE VERY NICE AND RESPOND QUICKLY.

I HAD A VERY GOOD EXPERIENCE FROM ESTIMATE TO FINAL CLEAN UP. EVERYONE FROM THE ESTIMATOR TO THE INSTALLATION TECH ANSWERED ALL MY QUESTIONS COMPETENTLY AND WERE FRIENDLY. THEY KNOW THEIR PRODUCT WELL AND OFFERED ONLY THE UPGRADES WE REALLY NEEDED. THEY WERE WILLING TO WORK WITH US EVEN IF FINANCING WAS AN ISSUE. THE INSTALLATION TECH EVEN DID A FEW SMALL ''EXTRA'' REPAIRS ON THE DUCT WORK AT NO EXTRA COST. VERY NICE, WOULD DEFINITELY USE THEM AGAIN.

THE SERVICE REPRESENTATIVE WAS WONDERFUL. HE SHOWED ME HOW TO PROPERLY MAINTAIN THE BOILER AND RADIATORS BETWEEN ANNUAL VISITS. REGARDING PRICE, I CALLED SEVERAL COMPANIES ON ANGIE'S LIST AND KIRKWOOD HAD THE MOST REASONABLE RATE.

ROBERT WAS RIGHT ON TIME AND REPAIRED THE FAN AS OPPOSED TO SELLING ME A NEW ONE, SAVING ME SEVERAL HUNDRED DOLLARS. HE EVEN LEFT ME SOME OIL TO KEEP THE MOTOR LUBRICATED. I'M VERY HAPPY WITH HIS WORK AND WILL DEFINITELY USE KIRKWOOD AGAIN.

THE EMPLOYEE WHO CAME TO LOOK AT MY AIR CONDITIONER WAS PROMPT, PROFESSIONAL, AND FRIENDLY. HE WORKED QUICKLY, BUT EXPLAINED EVERYTHING TO ME. HE MADE SUGGESTIONS ABOUT WAYS TO AVOID THE PROBLEM IN THE FUTURE. I WAS THRILLED THAT SOMEONE WAS SENT OUT TO MY HOUSE SO QUICKLY AFTER I CALLED. I WOULD CERTAINLY HIRE THIS COMPANY AGAIN.

I FOUND THE COMPANY BASED ON THE RECOMMENDATIONS OF OTHER MEMBERS. THEY WERE GREAT! PROMPT, PROFESSIONAL AND PATIENT...HE EXPLAINED EVERYTHING TO ME WITHOUT MAKING ME FEEL STUPID. :O) I WAS SO PLEASED I SIGNED UP FOR A SERVICE AGREEMENT FOR FUTURE SERVICE. I HIGHLY RECOMMEND!!!

I HAVE USED BEFORE TO INSTALL FURNACE AND WOULD USE AGAIN. VERY POLITE, PROFESSIONAL, AND RESPONSIVE.

1998, KIRKWOOD REPLACED THE EXISTING FURNACE IN THE HOME WE WERE PURCHASING. THEY WERE THE LOWEST ESTIMATE FOR THE FURNACE. 2003, THEY REPLACED THE A/C AND COIL, 3.5 TON. THEY WERE NOT THE LOWEST ESTIMATE, BUT THEY DID MATCH THE LOWEST PRICE WE WERE GIVEN WHEN WE TOLD THEM WE WOULD LIKE TO CONTINUE BUSINESS WITH THEM. HIGHLY RECOMMEND!!

HONEST AND ALWAYS ON TIME. GREAT EMERGENCY RESPONSE TIME.

THEY ARE SATISFACTORY. THE FURNACE WENT OUT AND THEY WERE THE ONLY ONES THAT CAME OUT.

I TRUST THEM. I'VE HAD THEM FOR MANY YEARS AND I PROBABLY WILL CONTINUE TO HAVE THEM UNLESS THEY GIVE ME SOME REASON NOT TO.

THEY WERE VERY NICE PEOPLE. THE PEOPLE WERE POLITE. THEIR PHONE ATTENDANT IS NOT VERY NICE.

THEY'VE DONE WORK EVERY YEAR. QUICK AND GOOD PRICE