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CUSTOM FURNITURE WORKS

Furniture Refinishing and Repair, Upholstering, Furniture - Custom Made,

About us

Custom furniture refinishing, repair and upholstery. Prices are based on individual jobs -- The best thing to do is visit our website customfurnitureworksstl.com. There you will find prices, time frames, etc. Or, please send a photo to our email, cfwgibbs@hotmail.com, and we will be happy to give you ballpark pricing and time frames -- Depending on what work is needed, work can be done in home or in shop -- Payment is C.O.D. -- Member of the BBB -- 14 employees

Business highlights

36 years of trusted experience

Services we offer

FURNITURE: repair, refinishing, upholstery, restoration FINISHES: painted, stained, specialty, leather embossing CHAIRS: hand & sheet caning, basketweave & rush seats PICK UP & DELIVERY COMMERCIAL & RESIDENTIAL

Services we don't offer

We do not repair or work on any type of reclining or power lift mechanisms. We do NOT offer office equipment repair (ex: fax machines etc) - but for some reason I cannot remove it from our 'categories' ... sorry! We truly apologize, as we do not travel to the Wentzville area and only a limited Lake St Louis area.


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 127 reviews

Michael M.
08/2017
5.0
furniture repair
  + -1 more
These are true craftsmen in every sense of the word.
Description of Work: Re-upholster and furniture repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly O.
07/2017
5.0
furniture repair, cabinet refacing
  + 0 more
Did an excellent job. Totally satisfied with the work they did.
Description of Work: Repaired curio cabinet that had been damaged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob S.
06/2017
5.0
furniture repair
  + -1 more
The chairs are solid now and the cabinet door is reinstalled. Yes the price was higher than I expected, but I've never used a service like this. The repair took a little longer than their estimate, but they gladly honored the 5% discount from Angie's List.
Description of Work: Dining room chairs were coming unglued, and the door to a cabinet broke apart

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$280

James B.
05/2017
5.0
furniture repair
  + -1 more
They did an excellent job. Only issue was we had to call to see if they were done after the date promised because nobody from the company called to let us know the cushions were done.
Description of Work: Had 6 dining room chairs upholstered. We had purchased the material to do ourselves but had a hard time getting the corners square. They fit us in to their schedule and got them done for us. We would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Robert S.
04/2017
5.0
furniture repair
  + -1 more
Amazing work. Midcentury modern dining set restored to "better than new" and custom fabricated chairs to create additional seating are impossible to distinguish from the originals.
Description of Work: furniture refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha H.
03/2017
5.0
furniture repair
  + -1 more
They restored and refinished several pieces of furniture. We thought we had a piece that was unsalvageable and they completely restored and it looks beautiful. All of the pieces that they refinished turned out extremely well. Everyone that we worked with was helpful and friendly.
Description of Work: Furniture - Refinishing & Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paige R.
02/2017
5.0
furniture repair
  + -1 more
Custom Furniture Works did a terrific job repairing and refinishing my great-grandmother's candlestick table. The foot of one leg had been broken completely off by furniture movers. I cannot tell at all that it was ever broken. The finish is beautiful. They were a pleasure to work with. Very responsive and knowledgeable.
Description of Work: Repaired and refinished antique candlestick table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Fonda R.
02/2017
5.0
furniture repair
  + -1 more
It was so good that I dropped off three more items for them to work on.
Description of Work: Emptied my 92 year old mothers house recently. Many treasures found that I remember as a child, but would never have thought that I would want. Found Custom Furniture Works on the internet. The before and after pictures got me there. I decided to have them work on a old radio that had been repainted and was just ugly. From the moment I arrived to picking up the finished product I was very pleased with the process. I was taken on a tour of the shop and explained what the process was going to be. I was given the price, and a promise to call once it was stripped to than decide what more I wanted. As promised I was called by Dawn and when to see the radio. I was so pleased with the stripping that I wanted it totally refinished. Picked up the finished radio and it bought tears of joy to me. It was beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Ann & Sonja T.
11/2016
5.0
furniture repair, upholstery
  + 0 more
Custom Furniture Works completed the job just as advertized. They were not fast, as we knew from other reviews; however, they were very accurate in their time estimates. They schedule the jobs accurately well in advance, and time from pick up to delivery of the completed chairs was 3-4 weeks as promised. We initially sent a photo of the chairs for an approximate estimate, then they visited the house to further clarify the nature and cost of the job, and tell us the required yardage of material. We then had to go to their location to choose materials, and finally place the order for the material. When the material arrived, they notified us, and then they collected the chairs to complete the upholstery. Overall, we were delighted with the excellent quality of the work, and the obvious skill and attention to detail in the final service. The final cost does not include the material cost.
Description of Work: We wanted to re-upholster three British armchairs (two wingbacks), which required new seat foam, overall padding, re-gluing, and refinishing chair legs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Barbara C.
10/2016
5.0
custom cabinets, furniture repair
  + 0 more
Very well, did excellent work. If I have any more wood items to be fix, I will call them . Price was reasonable for the amount work that was involved.
Description of Work: refinish and fix four oak chairs & table with two leaves (strip, sand & finish)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
09/2016
5.0
furniture repair, upholstery, custom furniture
  + 1 more
I would like to thank Custom Furniture Works for doing an amazing job refinishing our mid-century dining room set and fabricating two additional chairs to go with the set. The entire process has been a joy. Dawn, who works in the office, was very communicative and helpful as she kept us updated on the progress, helped us with fabric selection & ordering, and setting up delivery. The finished product is even better than we had hoped. I guarantee the pieces are sturdier and better looking than ever-50+ years later. We still haven’t figured out which two dining chairs were created by Jeff! John, the finisher, did a beautiful job on the wood, and the upholstery work is impeccable. I can’t recommend CFW enough for your refinishing needs.
Description of Work: Refinishing and reupholstery of mid-century dining room set in addition to having two additional chairs created to match the existing set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anusha G.
02/2016
5.0
furniture repair
  + -1 more
I contacted a few companies to get estimates for refinishing my 2 large lounge chairs. CFW was the most reasonable and the process was hassle free. They picked up and dropped off the furniture. The chairs needed to be stripped off and refinished with new stain. They did an excellent job. I have already posted about them on our neighborhood website.
Description of Work: Refinished 2 large lounge chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Kathryn T.
01/2016
5.0
custom furniture, furniture repair
  + 0 more
My experience with Custom Furniture Works was very professional and positive. The work was done just as I expected, on time and without incident. The restored piano bench is beautiful! I will return to Custom Furniture Works whenever I need anything refinished and will recommend it to everyone.
Description of Work: Repaired and refinished an old piano bench that had been painted. He restored the bench to as close to its original finish as possible (dark cherry).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mark B.
12/2015
5.0
custom furniture, furniture repair
  + 0 more
Custom Furniture Works did an outstanding job on refinishing the Writing Desk to exactly what I wanted. They were very professional, prompt, and attentive to my needs. In my opinion, it was pricey, but I got an excellent result and am extremely happy!!
Description of Work: Refinished a Writing Desk

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Juli S.
11/2015
5.0
custom cabinets, furniture repair, woodworking
  + 1 more
I had a large space in my kitchen where I put a moveable cubbie. Jeff and his team built beautiful closet-sized cabinets to match the other kitchen cabinets. They are a perfect match, and look as though they were part of the kitchen originally. Jeff is very easy to work with and is commited to doing excellent work, which he delivers.
Description of Work: Built a large cabinet/closet to match the rest of my kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Susan Marie G.
02/2015
5.0
furniture repair
  + -1 more
Very well. They were able to repair/glue the broken leg and change out the wheels and it looks great! Very friendly and very good work. I would recommend them to anyone and I plan to take two chairs in for an estimate on recovering them.
Description of Work: repaired two legs on an antique serving cart and put new wheels on .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Margaret T.
12/2014
5.0
furniture repair
  + -1 more
They were very good. They were efficient, did a good job, and were reasonably priced.
Description of Work: Repaired a broken chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorie N.
11/2014
5.0
furniture repair, woodworking
  + 0 more
Fantastic!! I was set to do the project elsewhere, but decided to check Angie's list at the last minute. So glad I did!! The business was close to my central St. Louis area location, gave me a good quote and had excellent reviews of their work. An Angie's list coupon was available. Though I was in no special hurry to get the chair back, it was returned ahead of schedule looking beautiful, the color a great match with the desk drawer I took as a sample. All my dealings with this business were positive and I can see why congenial, organized, professional staff got good marks. I was completely pleased with their service!
Description of Work: Refinishing of antique chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Joe H.
10/2014
5.0
furniture repair
  + -1 more
Custom Furniture Works was fantastic. All their workers were friendly and professional. When the picked up the door it was in pretty bad shape. It has some large cracks, loose panels and really dirty hardware. When it came back, it was in better than new condition, with all the hardware cleaned up. I would recommend them to anyone looking to restore some historic elements in their house. They also fixed a historic built in bench in our entry way and they will be replacing some broken beading on our stairs. These costs were included in the price above.
Description of Work: Repaired/Restored historic front door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Corinne M.
09/2014
5.0
furniture repair
  + -1 more
Exceptional service! Our son built an end table for his room while in school but it was not finished at the end of the school year. Still needed bracing and a water proof finish. He left for military so we wanted to get it finished. They went way above and beyond to complete his table. It is perfect and will last him for years thanks to Custom Furniture Works. Can't say enough good things about them,true craftsmanship. If you are in a hurry this is not your place, they are old world crafters and take pride in their skills, you will get service and work that hardly exists anymore. It is an amazing place, and I would definitely use them again. Highly recommend them for your furniture.
Description of Work: Braced an end table and applied finish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John S.
08/2014
5.0
furniture repair
  + -1 more
When I took the chair to the shop, I requested that the chair to be ready by July 25, 2014 because I was expecting company. They had it ready on time but when I went to pick the chair up the color of the new stretcher didn't look right. Jeff said he would have it restained and ready for pickup the next day. To my surprise he called later that day to say the chair was ready and that they would bring it to my house in St Charles at no charge! Jeff even called to make sure I was satisfied with the way the chair looked. I am very pleased with the finished product. They did a great job matching the stretcher and you can't even tell it was replaced. I would recommend Custom Furniture Works especially if you need specialized wood repair.
Description of Work: One of the stretchers broke off on one of our kitchen chairs. I took the chair to Custom Furniture Works because they were the only company I could find that could manufacture a new stretcher to replace the old one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Linda P.
07/2014
5.0
furniture repair
  + -1 more
Working with Custom Furniture was one of the most pleasant experiences I have ever had. They refinished my mother's hutch which had been damaged over the years. They took photos of the original piece, enlarged them, and created a stencil that matched the original design perfectly. They consulted me throughout the process regarding color, design, and the type of hardware to ensure it was done to my satisfaction. They offered ideas and suggestions but it was clear my thoughts and feelings were their priority. These magnificant craftsmen did an excellent job restoring my mother's hutch to the beautiful piece it was originally!!! I couldn't be happier with the work and the professionalism of the men at Custom Furniture. I would highly recommend them to anyone in need of furniture repair. They are absolutely wonderful!!!!
Description of Work: Refinished my mother's damaged hutch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,254

Mary M.
07/2014
5.0
furniture repair
  + -1 more
Really nice job. 30 year old table looks brand new. The finish perfectly matches the hutch even though it is urethane. When sun reflects through the dining room window every bit of dust shows and I can't find where the chip was - really amazing. They told me that it would take 8 weeks since the finish required several stages to be done properly, so we timed the work when we could spare the table. The screws that secure the table top to the base had not ever been quite right. When they delivered the table they were able to get the top on as it was before. I was fine with that - but Jeff wasn't satisfied so he made a separate trip to rethread the screw so it would be right! This was not the lowest bid but the quality of the work justifies the higher price.
Description of Work: Refinished a rosewood table that had a chip and water rings. Table had a lacquer finish that was very susceptible to water damage. It was rosewood veneer so small chip really showed. Refinished with urethane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Chuck W.
07/2014
5.0
furniture repair
  + -1 more
It went very well and they delivered the rocker to my home . I have gotten a lot of compliments on how great it looks.
Description of Work: Custom works refinished a rocker, replaced the old leather on the seat and back of the rocker and reglued the rocker so it would not wobble. The did a beautiful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$522

Judith M.
06/2014
1.0
furniture repair
  + -1 more
Did not use because would have been 60 day wait.
Description of Work: There was a 60 day backlog for any word to be done which was not acceptable. The price was double what I ended up paying another vendor.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0


Response from CUSTOM FURNITURE WORKS
We are currently very busy. We believe that is a testament to the quality and value we provide to our customers. We, of course, thank our customers who are willing to wait for our services. As a small business, it is not always the simple solution of expanding or hiring new personnel to meet fluctuating demands. In addition, we have very high standards for the professionalism and skill that our craftsmen possess, and we will not sacrifice quality for speed.

Contact information

6727 MANCHESTER AVE, Saint Louis, MO 63139

http://www.customfurnitureworksstl.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Furniture Refinishing and Repair,
Upholstering,
Furniture - Custom Made,
Cabinet Making,
Cabinet Refacing and Refinishing,
Finished Carpentry and Woodworking,
Welding,
Leather & Vinyl Repair,
Office Equipment Repair

FAQ

CUSTOM FURNITURE WORKS is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

CUSTOM FURNITURE WORKS accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, CUSTOM FURNITURE WORKS does not offer free project estimates.
No, CUSTOM FURNITURE WORKS does not offer eco-friendly accreditations.
No, CUSTOM FURNITURE WORKS does not offer a senior discount.
No, CUSTOM FURNITURE WORKS does not offer emergency services.
No, CUSTOM FURNITURE WORKS does not offer warranties.
CUSTOM FURNITURE WORKS offers the following services: FURNITURE: repair, refinishing, upholstery, restoration FINISHES: painted, stained, specialty, leather embossing CHAIRS: hand & sheet caning, basketweave & rush seats PICK UP & DELIVERY COMMERCIAL & RESIDENTIAL
We do not repair or work on any type of reclining or power lift mechanisms. We do NOT offer office equipment repair (ex: fax machines etc) - but for some reason I cannot remove it from our 'categories' ... sorry! We truly apologize, as we do not travel to the Wentzville area and only a limited Lake St Louis area.

Contact information

6727 MANCHESTER AVE, Saint Louis, MO 63139

http://www.customfurnitureworksstl.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM