I selected two large-appliance repair services with very good rankings on Angies List. I called both. George of A Behrens called back first. He is pretty no-nonsense, but when I explained about our working hours, he said he'd be there at 7:15 the next morning. He was there at exactly 7:15. I described what had been happening. He got to work. A little while later, he explained what had gone wrong. We had turned off the water in the house the previous weekend when we went out of town (we always do that.) The icemaker, he explained, had some water and water pressure left in the line and when it tried to make ice, it didn't have "enough" water so it just "spit", and the water it spit ran down the works and froze, and this created "the noise" when the fan hit the ice. He cleaned out the frozen stuff and put it all back together and now it's working fine. He gave me good advise about what to do regarding water shut off when we leave town (and why it is such a good idea!) I'll call them again without hesitation.
Description of Work: The frig was making a nasty noise. It seemed to be working, but there was this noise. We turned the freezer off, then we turned it back on. Still a noise. This was worrisome, so we decided that it would be best to have a pro look at it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Abigail K.
01/2010
5.0
appliance repair
 + -1 more
George performed quality service at a fair price.
Description of Work: Refrigerator/freezer repairs and clothes dryer drum repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
$150
MIKE S.
01/2010
5.0
appliance repair, small appliance repair
 + 0 more
George Behrens does both large and small appliance repairs. He provides guaranteed service on all brands of icemakers, refrigerators, microwaves, dryers, washers; etc. He is quite good. He is very good. He is very reliable and honest. Since he repairs appliances, it is very nice for me because I don?t have to get new ones. He came out early and fixed what needed to be fixed. He was not expensive. He was very reasonable. He was great. He did exactly what I needed him to do. My washing machine has been wonderful since then. It was a very nice and easy experience. I?d use him again in the future in a heartbeat.
Description of Work: I used A Behrens Appliance Service. He repaired my washing machine, two years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori E.
12/2009
1.0
appliance repair
 + -1 more
Very rude and arrogant first time on phone with repairman, couldn't understand why I would want to repair a dishwasher, rather than buy a new one. Repairman went to my house the day I called for repair and left after 10 minutes, telling my daughter "I can't fix it" and left, with no other explanation, or communication. I then called to see if he could tell my what the problem was, and would not return my phone calls. Left 3 messages. Horrible experience.
Description of Work: Dishwasher repair.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Roger V.
12/2009
5.0
appliance repair
 + -1 more
very well; he returned the call right away, came to my house right away and did the job quickly.
Description of Work: found out that there is a leak and losing freon. added freon has been working said if it continues to leak, may need compressor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105.2
JAMES A.
11/2009
5.0
appliance repair
 + -1 more
The service went fine. When they came out the first time he checked out the dishwasher and had to order a part. He came back about two weeks later to install the part. They came out very early the second time so that I would not be late for work. He was willing to accommodate and be out to my home at seven fifteen in the morning. They were reasonably priced.
Description of Work: A Behrens Appliance Service Inc. repaired my dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
ANN Z.
08/2009
5.0
appliance repair
 + -1 more
He came and gave us an estimate for the repair. He also told that the appliance was old and suggested that we buy a new one. He was very straight forward and did not charge me any money.
Description of Work: We called him to repair the dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
FAYE G.
02/2009
5.0
appliance repair
 + -1 more
The technician who came was very good He explained many things to make sure I make best use of my appliances and gave me suggestions. He was very informative. The price was reasonable.
Description of Work: They repaired my dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LINDA R.
12/2008
5.0
appliance repair
 + -1 more
Everything seemed fine. I can't think of anything I would want to complain about during my experience with this company. I have not had any problems with my washing machine since the service.
Description of Work: I can't remember the price. I had them fix my clothes washing machine.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas M.
11/2008
5.0
appliance repair
 + -1 more
The man was very honest. He told us that he could fix the dishwasher for $200, but advised us to buy a new one to save money, since other parts were going bad as well. I really respected his integrity. We will continue to use them in the future and would recommend them to others.
Description of Work: We have used them several times. The most recent visit was for a dishwasher repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JEAN H.
09/2008
5.0
appliance repair
 + -1 more
Excellent experience overall. George said the problem could be caused by a number of items, but he would look at the least expensive first. Turns out that was it. The rubber flange on the chute door had become misshapen and wasn't closing. Charged $8.00 for the part. How good is that?! Service call charge was very reasonable too. While he was here I asked him to take a look at my washer and dryer which were have long-standing problems. He said that since I had adapted to the problems he couldn't recommend spending the $$ it would take to fix them.
Description of Work: Repaired icemaker that was accumulating frost and clogging chute.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$71
Nancy W.
08/2008
5.0
appliance repair
 + -1 more
They kept after the job until they found the original source of a leak that was hidden under years of flooring. I would use them again in the future.
Description of Work: They repaired a difficult to reach plumbing leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Andrew C.
08/2008
3.0
appliance repair
 + -1 more
There was a breakdown in communication from the beginning. He was hard to get a hold of, but he eventually called back. The time frame agreed upon for him to come to the house was pretty vague. I thought he was coming at one time and he came at another. I was not at home and he waited for awhile. He did have my cell phone number, but he did not call it. I called him and when he called me back, I told him I thought we had gotten "our wires crossed". He was very sarcastic and did not try to reset the appointment.
Description of Work: Called to have my oven repaired.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
3.0
Barbara C.
08/2008
5.0
appliance repair
 + -1 more
My washing machine was broken, or so I thought. He returned my call less than an hour after I called and he helped me trouble shoot over the phone and discovered I just needed to turn on the water. I really appreciate his honesty,he could have come over and charged me for a service call. You can be sure I'll call him next time I have a large appliance problem.
Description of Work: He helped me so I didn't need a service call.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Jon S.
08/2008
3.0
appliance repair
 + -1 more
I was disappointed he would not at least take a look at the refrigerator to see if it was the less expensive relay switch. He recommended I call the original manufacturer even though the refrigerator was out of warranty.
Description of Work: Called to setup an appointment to fix our refrigerator. Described the symptoms and was told it was either the compressor or a relay switch. He did not offer to fix either.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
JOHN & MARTHA W.
08/2008
5.0
appliance repair
 + -1 more
They offered a level of honesty and professionalism that you don't often see anymore.
Description of Work: They repaired our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$206
MARGARET E.
07/2008
5.0
appliance repair
 + -1 more
Mr. Behrens did an excellent job in diagnosing the problem and addressing it.
Description of Work: Repaired the door closer for the freezer on our subzero refrigerator and cleaned out the compressors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
IRENE & RICHARD S.
07/2008
5.0
appliance repair
 + -1 more
Mr. Behrens said that the problem had to be a broken electric wire connecting the dishwasher. He found the broken wire and repaired it quickly.
Description of Work: The dish washer didn't turn on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64.07
NANCY B.
02/2008
5.0
appliance repair
 + -1 more
I chose Behrens based on Angie's List references and my experience mirrored all of the positive reviews. My first call was returned promptly. I scheduled the work for a specific day when someone would be home and Behrens was early. The refrigerator leak was due to a design flaw that Behrens had seen in this model and he was able to fix it. He said the dryer was beyond repair for all practical purposes and wasn't worth putting more money into. He was in and out promptly, gave us a full explanation of the situation and fixed what was necessary with a minimum of fuss and muss.
Description of Work: Behrens was asked to repair a leaking refrigerator and to look at a dryer that not drying well and not filtering lint well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68.5
Diane G.
02/2008
5.0
appliance repair
 + -1 more
The response time was great. I like that the repairman was honest with me more than anything.
Description of Work: My refrigerator in the basement went out again. They had just been here on 12/29. The repairman thought it would be too expensive to repair for the age of the refrigerator. We have already replaced it with a new one. No charge since they had just been there.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DEBORAH W.
11/2007
5.0
appliance repair
 + -1 more
He arrived on time. Knew exactly what was wrong and had it repaired in an hour. Excellent.
Description of Work: Repaired a washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
PHILLIP AND NOEL B.
10/2007
5.0
appliance repair
 + -1 more
As nice as people said he was. Responsive, talked through possible options on the phone before making the service call. Was fast in coming to make the repair.
Description of Work: Trouble with refrigerator. Repaired the fan in it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
ROBERT F.
10/2007
5.0
appliance repair
 + -1 more
Phoned us promptly and workmanlike performance. On second visit, George answered promptly, scheduled time. Arrived at time pre-set. Worked quickly to find and fix problem. Very knowledgeable and enjoys what he does.
Description of Work: Repaired ice maker on refrigerator and replaced broken bulb in oven ($150). On second visit, repaired Maytag Washer ($85).
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
MARIBETH C.
10/2007
5.0
appliance repair
 + -1 more
We elected to get a new machine - so we won't use Behrens Appliance Service this time around, but they'll be the first call we make in the future!
Description of Work: Called this week when our aging washing machine died. After hearing the description of the problem over the phone (complete with sound effects), he was able to coach us through identifying the problem on our own, in a couple simple steps. He told us a ballpark figure of what it would cost to repair so that we could decide if we'd rather repair or replace.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
A Behrens Appliance Service Inc is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
A Behrens Appliance Service Inc accepts the following forms of payment: Check
No, A Behrens Appliance Service Inc does not offer free project estimates.
No, A Behrens Appliance Service Inc does not offer eco-friendly accreditations.
No, A Behrens Appliance Service Inc does not offer a senior discount.
No, A Behrens Appliance Service Inc does not offer emergency services.
No, A Behrens Appliance Service Inc does not offer warranties.
A Behrens Appliance Service Inc offers the following services: Out-of-warranty kitchen & laundry equipment repairs. Stoves, dishwashers, refrigerators, microwaves, washers & dryers.